Ford F-250 Complaints

11,199 consumer complaints on file.

#11614936September 16, 2024
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated while reserving, the back over prevention screen failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614517September 13, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The Variable Displacement Oil Pump delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Overtime, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light may illuminate. This causes delamination of the lifters and camshaft which sends metal throughout the engine causing total engine failure and this requires a completely new engine. How was your safety or the safety of others put at risk? Beyond the financial implications, A sudden breakdown on a busy road can lead to dangerous situations, putting both me and other drivers at risk. Additionally, driving a vehicle with a compromised engine can result in further damage and potentially cause accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes there are many forums and videos online about this issue in the 7.3 Godzilla engine produced by ford. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My vehicle is currently at the dealership for repairs which they said they are unable to do so I will be taking it to another dealership next week. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? In my vehicle there was no CEL but in other customers vehicles the CEL will appear if the problem is not caught soon enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614050September 11, 2024
ENGINE
The contact owns a 2018 Ford F-250. The contact stated that the vehicle hesitated while starting after multiple attempts without warning. The contact stated that in most times the vehicle would start-up; however, there were times when the vehicle would not start-up. Due to the failure, the battery had been replaced four times. The vehicle had been taken to the dealer on multiple occasions, but the mechanics were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was also notified of the failure and acknowledged being aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613709September 10, 2024
ENGINE, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2018 Ford F-250. The contact stated while driving 75 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613560September 9, 2024
STEERING
Driving around a light curve on a highway at posted limit of 60mph, had a severe death wobble. It did it again around a second curve as I was attempting to slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613625September 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
While on vacation, driving down a major interstate, our truck suddenly lost power. The driver slowly navigated to the side of the road and by the time we stopped flames were coming out from under the engine. We quickly got ourselves and three children out of the vehicle that, within minutes, was completely engulfed in flames. It was noted by police and the wrecker company that diesel fuel was on the road behind the truck and on the trailer that we were pulling.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613409September 9, 2024
STEERING
The contact owns a 2016 Ford F-250. The contact stated that while driving at various speeds, the vehicle drove over a bump in the roadway and the contact observed a loud vibrating noise, and the vehicle started shaking violently. Additionally, the steering wheel vibrated uncontrollably, making it difficult to steer the vehicle. The vehicle was slowed down, steered to the side of the road, and turned off. The vehicle was taken to a dealer and was diagnosed and determined that the track joint and damper assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613597September 9, 2024
SERVICE BRAKES
Trailer brakes on my ram worked great on my rv trailer. Just traded it in on this truck and no trailer brakes. Message comes up saying brake controller fault. It's hard to stop a 8000# trailer in a emergecncy stopping situation. Local dealer checked my truck and couldn't say for sure what the problem is. They thought it was the brake module but they where on back order and I would be number 61 to get one. Certain year and model as mine are on recall but mine is not. I did a lot of reserch and Ford defintely has a problem with trailer brake controllers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613364September 8, 2024
EXTERIOR LIGHTING
Headlights on new Platinum 2024 F250--when driving at night there are several issues. On low beam there is a black line that shows up across the upper view. On high beam the black line is even more prominent and shapes start showing up in the lights. Squares first then as you drive and turn they change to V, M and X shapes. (see pictures). The truck has 560 miles on it and it has been to the Ford dealership twice. They are saying that there is nothing wrong with the lights, and these lights are the new projector lights from Ford. They even pulled another Platinum 2024 F250 next to mine to compare the lights and they are the same (see pictures) I am not getting anywhere with Ford, our local dealership is trying, but Ford is not helping them. I even made a call to customer service on 8/22/24. They told me that I need to go to another dealership and get a second opinion. These lights are very distracting with shapes moving across your line of vision and could be distracting to other vehicles. Also, there are totally blacked out areas on the sides, we live in a high deer population area, being able to see in the ditches is imperative. I do not want to drive at night due to it being unsafe. Truck is available for inspection upon request. Its just parked for now until we can get the lights changed or Ford does a recall. This is my second complaint filed online. I never got a call back from the first complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612986September 6, 2024
STRUCTURE
The contact owns a 2014 Ford F-250. The contact stated while driving over bumps in the roadway, there was a loud clanking noise coming from the vehicle and the cabin of the vehicle shifted and became unstable. Upon inspection, it was discovered that the cabin mounts and cabin mount bushings had rusted and deteriorated. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612766September 5, 2024
SUSPENSION
The contact owns a 2015 Ford F-250. The contact stated while driving 40 MPH, the contact experienced a death wobble. There were no warning lights illuminated. The contact stated that the vehicle was shaking violently. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front suspension needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 320,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612535September 4, 2024
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2009 Ford F-250. The contact stated while driving 55 MPH, the vehicle lost motive power. The contact stated that the cruise control was inoperable. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The dealer changed the filters and sensors. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact stated that the fuel tank was contaminated. The vehicle was repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 128,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612413September 3, 2024
ENGINE
The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612433September 3, 2024
ELECTRICAL SYSTEM
We are experiencing issues with the AC / Radio Control Head in our 2019 Ford F250 Super Duty, Crew-Cab Truck. Some of the controls for the AC unit are inoperable specifically the re-circulation control. As a result, the AC system is delivering humid air, and the system is also delivering extremely unpleasant odors into the cab of the vehicle. Some more serious than others including, exhaust fumes, engine compartment oil and gas odors, and sewage odors when stopped at an intersection. This has been going on for over 6 months now and the local dealership including Ford customer Service continue to inform me the part is on back order. After researching this further, it appears Ford is experiencing this problem with their Explorers, and it has become a recall for this model. This has become a serious issue for us as we experience nausea, headaches and our clothing absorbs these odors causing ongoing discomfort. This is my work truck, and I have associates and customers in my vehicle. It has caused me unwanted stress and tension as a result of these issues. I believe this is occurring with other F-Series trucks as it is noticeably clear there are no parts available. I have called several dealerships throughout Arizona and across the country, no one has them available. One dealership had a part in Michigan however, they were holding it for a customer. They advised me their customer is experiencing the same thing we are with our Truck. I believe this should be registered as a recall for this problem considering what I have uncovered during my research. This is a serious problem that will only get worse if not resolved soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612436September 3, 2024
EXTERIOR LIGHTING
The headlights have failed multiple times causing bulbs to stop working or “blow”. Changed headlight bulbs approximately 4 times in the 18 months. Safety became an issue due to decreased lighting while driving. Also becomes a safety risk due to not being able to have the vehicle properly inspected by the state of WV. The problem has been discussed with the local ford dealer multiple times with no further progress other than discussions. No warning lamps or other problems prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612235September 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-250. The contact stated while driving approximately 15 MPH, the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump and module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612050September 1, 2024
ENGINE
The engine had a life threatening malfunction. Currently, there are arrangements being made to move the truck to my insurance company's property. I'm sure my insurance company would allow and arrange a site visit to inspect the truck. It happened so fast and without warning, we were blessed that we were able to escape the truck without losing our lives or getting severely burned. Anyone who helped or passed by was put at risk due to the fire or possible explosion that could have accrued from the truck fuel tank or trailer propane bottles. The fire inspector and insurance company have conducted there preliminary inspections and are in the process of writing up their reports. There was no warning lamp, message or symptom of a engine problem or failure prior to the engine bursting into flames, but the only warning that accrued after the engine caught fire, was the engine was being shut off.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11611399August 28, 2024
POWER TRAIN
The contact owns a 2014 Ford F-250. The contact stated while driving approximately 65 MPH, the transmission unexpectedly downshifted to 1st gear. The contact stated that the RPM gauge climbed into the "RED" zone and the vehicle almost stalled. The contact stated that the shift indicator on the instrument cluster was flashing and then showed that the vehicle was in 1st gear. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train). The failure mileage was approximately 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611228August 27, 2024
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
Clock spring frayed and uncoiled. Unknown steering issue till clockspring checked. Airbag inflator is unoperational. Current clockspring recall for Ford does not cover this vehicle. Widen your recall. Most owners would believe it to be a power steering issue with pump and fluid, like we did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611207August 27, 2024
UNKNOWN OR OTHER
A/C compressor failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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