Ford F-250 Complaints
11,199 consumer complaints on file.
- #10230483June 10, 2008SUSPENSION:FRONT
DAYS AFTER PURCHASING A USED 2006 FORD F250 4X4 DIESEL TRUCK, I EXPERIENCED A VIOLENT SHAKING/VIBRATION WHILE DRIVING ON AN INTERSTATE IN ORLANDO, FLORIDA. I WAS TRAVELING AT APPROXIMATELY 65 MPH WHEN I DROVE OVER A SEGMENT OF UNEVEN PAVEMENT. THE FRONT END OF THE TRUCK BEGAN TO SHAKE SO VIOLENTLY THAT I HAD TO QUICKLY REDUCE SPEED ON THE FAR LEFT (FAST) LANE OF THE INTERSTATE. A CONCRETE BARRIER TO MY IMMEDIATE LEFT DID NOT ALLOW ME TO PULL TO THE SHOULDER. SEVERAL VEHICLES TRAVELING IMMEDIATELY BEHIND ME WERE FORCED TO QUICKLY CHANGE LANES SO AS TO AVOID A REAR END COLLISION. AS I SLOWED TO ABOUT 35 MPH THE SHAKING STOPPED. THE SAME SITUATION OCCURRED DAYS LATER WHEN TRAVELING ON A CITY ROAD AT APPROX. 35-40 MPH. DEALERSHIP INSTRUCTED ME TO CHECK PSI IN TIRES. PSI WAS TOO LOW & I INFLATED TIRES TO PSI AS PER VEHICLE TAG ON INSIDE OF DRIVER DOOR PANEL. VIOLENT VIBRATION OCCURRED A THIRD TIME WITHIN DAYS OF PROPERLY INFLATING TIRES. AM CURRENTLY OUT OF THE COUNTRY FOR WORK; WILL FOLLOW UP WITH DEALERSHIP UPON RETURN IN APPROX. 2 WEEKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230519June 10, 2008UNKNOWN OR OTHER
MY 1995 F250 FORD PICKUP BURNED UP WHILE PARKED. ABSOLUTELY NO-CONTACT FROM FORD MANUFACTURING SINCE THE INCIDENT - EVEN AFTER I TRIED TO CONTACT FORD ON SEVERAL OCAASIONS - COULD GET THROUGH TO PHONE OPERATOR BUT NO RESPONSE FROM FORD MOTOR CO.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10230520June 10, 2008LATCHES/LOCKS/LINKAGES
BACK DOORS OF MY F250 EXTENDED CAB PICKUP WILL UNLATCH TO THE SAFETY LATCH WHILE DRIVING DOWN A ROAD - FORD WILL NOT REPLACE THE TRUCK OR EVEN REPLACE THE LATCHES - THEY SAID THEY CANNOT DUPLICATE THE PROBLEM - WHAT IF A DOOR OPENS WHEN I HAVE SOMEONE RIDING IN THE BACK SEAT AREA - KIDS OR GRANDKIDS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230394June 9, 2008SUSPENSION:FRONT
2005 FORD F250 4X4, 4 DOOR, AUTO, 5.4L GAS, APPROX. 39K MI. TRAVELING AT INTERSTATE HIGHWAY SPEED, IN A SWEEPING LEFT HAND CURVE, CROSSING ROUGH PAVEMENT, A SEVERE STEERING WHEEL SHAKE AND FRONT WHEEL SHIMMY COMMENCED, CAUSING LOSS OF STEERING CONTROL, INVOLUNTARY RAPID LANE CHANGE AND NEAR ACCIDENT. I SLOWED TO 25 MPH IN ORDER TO REGAIN CONTROL OF THE TRUCK. LIVING IN FL AND WORKING IN SC AT THE TIME, I WAS FORCED TO DEAL WITH DIFFERENT FORD DEALERS IN THE COLUMBIA, SC AND BARTOW, FL AREAS. ON THE ADVICE OF VARIOUS FORD SERVICE DEPARTMENTS, I REPLACED TIRES, WHEELS, BALL JOINTS, SHOCKS (TWICE), STEERING STABILIZER, HAD MULTIPLE ALIGNMENTS AND WHEEL BALANCES PERFORMED. AS I WAS STRANDED OUT-OF-TOWN WITH A TRUCK THAT WAS HANDLING PROGRESSIVELY WORSE, I SPENT APPROXIMATELY $4,500 IN PARTS REPLACEMENTS BEFORE THE PROBLEM WAS REMEDIED. THREE FORD DEALERSHIPS ACKNOWLEDGED THAT A SERIOUS PROBLEM EXISTED AND THAT THE VEHICLE WAS IN WARRANTY. FORD CUSTOMER RELATIONSHIP CENTER PERSONNEL, 800-392-3673, EMPLOYED BLATANT STALLING TACTICS UNTIL MY ODOMETER HAD PASSED 40,000 MILES, THEN REFUSED TO RENDER ANY ASSISTANCE. MORE THAN ONE YEAR LATER, I AM WAITING FOR A CALL FROM A REGIONAL FORD SERVICE MANAGER, SUPPOSEDLY ARRANGED THROUGH A COLUMBIA, SC FORD DEALER. I HAVE RECEIVED HIGH SPEED DRIVING INSTRUCTION AT TWO DIFFERENT POLICE ACADEMY COURSES. I HAVE DRIVEN DOZENS OF DIFFERENT VEHICLES AT VERY HIGH SPEEDS OVER HUNDREDS OF THOUSANDS OF MILES. I KNOW A DANGEROUS VEHICLE DEFECT WHEN I SEE ONE. THIS FORD SUSPENSION PROBLEM PRESENTS A LIFE THREATENING CONDITION THAT IS WELL KNOWN BY FORD. NOT ONLY HAS FORD NOT RECALLED THESE VEHICLES, THEIR SERVICE PERSONNEL ARE ENGAGING IN A CAMPAIGN OF DENIAL AND DECEPTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230092June 6, 2008SUSPENSION:FRONT
SINCE NEW THE TRUCK HAS EXPERIENCED VIOLENT AND UNCONTROLLABLE FRONT SUSPENSION SHAKING/BOUNCING/WOBBLING AFTER HITTING A SHARP BUMP AT HIGHWAY SPEEDS. INITIALLY, THE SHAKING WOULD ONLY LAST APPROXIMATELY 3 SECONDS, BUT RECENTLY THE SHAKING WAS SO SEVERE THAT I HAD TO SLOW THE VEHICLE TO 30-35 MPH BEFORE IT STOPPED. THE SHAKING WAS SO VIOLENT THAT I WAS CONVINCED THAT SOMETHING HAD BROKEN IN THE FRONT SUSPENSION, AND I IMMEDIATELY INSPECTED THE FRONT SUSPENSION AT THE NEXT EXIT. NOTHING OBVIOUSLY BROKEN WAS EVIDENT. I SEARCHED THE INTERNET AND DISCOVERED THAT THIS IS A COMMON AND DANGEROUS PROBLEM WITH THESE TRUCKS. I DROPPED THE TRUCK OFF AT THE DEALER. THEY ACKNOWLEDGED THEIR AWARENESS OF THE PROBLEM, BUT CLAIMED THEY WERE UNABLE TO DUPLICATE IT DURING THEIR ROAD TEST. THIS IS NOT SURPRISING, AS IT TYPICALLY ONLY OCCURS WHEN YOU HIT A SHARP BUMP OR SERIES OF BUMPS AT HIGHWAY SPEEDS. THEY PERFORMED SOME OF THE REPAIRS/ADJUSTMENTS SPECIFIED BY FORD'S TSB 07-10-10, BUT THE PROBLEM PERSISTS. THERE IS A SERIOUS AND DANGEROUS PROBLEM WITH A LARGE POPULATION OF FORD TRUCKS THAT MUST BE ADDRESSED BY FORD AT THIS POINT, I HOPE THAT NHTSA CAN CONVINCE FORD TO CORRECT THE PROBLEM BEFORE SOMEONE IS NEEDLESSLY KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230184June 6, 2008TIRES:TREAD/BELT, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2003 FORD F-250 SD. THE VEHICLE HAS FIRESTONE LT23585R16 TIRES. WHILE PULLING OUT OF A MEINEKE DEALER, THE CONTACT HEARD A NOISE COMING FROM HIS TIRES. THE TIRES DEFLATED AND THEN FLATTENED. HE DID NOT DRIVE OVER A POTHOLE OR ANY OTHER ROAD HAZARD. HE REMOVED THE TIRES FROM THE VEHICLE TO GET THEM PATCHED; HOWEVER, THERE WAS AN INCH LONG CRACK ON THE BOTTOM OF THE TREAD ON THE SIDEWALLS. THEREFORE, THE TIRES COULD NOT BE REPAIRED AND COULD NO LONGER BE USED. ON OCTOBER 26, 2007, HE PURCHASED THREE NEW TIRES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 88,154.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229997June 5, 2008TIRES
TIRE WENT FLAT FOR NO REASON ONLY HAD 2000 MILES ON THEM NOW THEY SAY THEY DON'T MAKE THEM ANYMORE SO I CANT GET ONE TO MATCH CAN NOT DRIVE FORD F 250 TILL I FIND ONE. TIRE WAS A DAYTON A BAJA A/T WIDETRACK 33/1250/16.5 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230072June 5, 2008STEERING
WHEN TRAVELING AT HIGHWAY SPEED AND TRAVELING OVER UNEVEN SURFACES OR BRAKING FROM HIGHWAY SPEED OVER UNEVEN SURFACES THE FRONT END BEGINS TO SHIMMY/OSCILLATE AND THE STEERING WHEEL BEGINS TO SHAKE VIOLENTLY. THIS IS OCCURRING MORE FREQUENTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229736June 3, 2008ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT EXPERIENCED FAILURE WITH THE VEHICLE ON THE DATE IT WAS PURCHASED. HE DROVE APPROXIMATELY THREE BLOCKS AFTER LEAVING THE DEALER AND APPLIED THE BRAKES AT A STOP SIGN. THE VEHICLE DID NOT STOP. HE LOOKED DOWN AND NOTICED THAT THE RPM' S HAD INCREASED TO 4,000. HE SHUT OFF THE VEHICLE AND RESTARTED IT, BUT THE ENGINE WAS STILL RACING. HE SHUT THE VEHICLE BACK OFF AND THEN ON AGAIN, AND THE VEHICLE WAS FINE. HE DROVE BACK TO THE DEALER AND THEY REPLACED THE ACCELERATOR PEDAL WITH A NEW ONE FROM ANOTHER VEHICLE. THE FAILURE RECURRED THE VERY NEXT DAY AND THE DEALER WAS NOTIFIED AGAIN ON MAY 30, 2008. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER, WHO STATED THAT THEY WOULD HAVE TO CONDUCT AN INVESTIGATION AND GET BACK TO HIM WITH THE RESULTS. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 6.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229824June 3, 2008VEHICLE SPEED CONTROL
I RECEIVED A NOTICE OF A SAFETY RECALL FOR MY FORD VEHICLE, BUT THE NEAREST FORD DEALER IS 15-MILES AWAY. I RESENT HAVING TO PAY FOR THE GAS TO DRIVE THERE AND THEN WAIT WHILE THEY FIX THE SPEED CONTROL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229599June 2, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2005 FORD F-250 SUPERDUTY. WHILE DRIVING APPROXIMATELY 45 MPH, THICK SMOKE APPEARED FROM THE REAR EXHAUST PIPE. THE VEHICLE BEGAN STALLING WHILE EN ROUTE TO AN AUTHORIZED DEALER. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE MECHANIC REPLACED THE 2, 6, AND 8 FUEL INJECTOR COMPONENTS; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER TWO ADDITIONAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE FIRST REPAIR WAS COVERED UNDER WARRANTY AT THE COST OF $106.50. THE TOTAL REPAIR COST WAS $506.70. MOST RECENTLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE PREVIOUS FAILURES WERE RELATED TO THE EGR COOLER SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,246 AND CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229604June 2, 2008STEERING
DRIVING AT HIGHWAY SPEEDS I HIT A BUMP AND THE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY UNTIL I SLOWED DOWN SIGNIFICANTLY. THIS HAS HAPPENED TWICE IN THE PAST MONTH. HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM IN MY VEHICLE TYPE AND THE RELUCTANCE OF THE MANUFACTURER TO FIND A SOLUTION TO THE PROBLEM. AFRAID OF WHAT POTENTIALLY MAY HAPPEN IF THIS CONTINUES TO OCCUR WITH NO DEALERSHIP/MANUFACTURER INTERVENTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229633June 2, 2008ENGINE AND ENGINE COOLING
FOR THE PAST 4 MONTHS WE HAVE HAD OUR TRUCK IN THE SHOP THREE TIMES, BECAUSE OF THE EGR VALVE. TRUCK CONSTANTLY BLOWS OUT BLACK SMOKE AND HAS NO PICK UP SPEED. STILL HAVING ISSUES THE DAY AFTER THE TRUCK WAS TAKEN INTO THE SHOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229675June 2, 2008STRUCTURE
IN THE 2008 FORD SUPER DUTY PICKUP (ALL BODY STYLES) THE DRIVER AND ALL PASSENGERS EXCEPT THE CENTER SEAT ARE APPROXIMATELY 50% IN THE CRUSH ZONE IN THE CASE OF A SIDE CRASH. THIS RENDERS THESE CONSUMERS VERY LIKELY TO EXPERIENCE SEVERE HEAD AND CHEST TRAUMA, OR MORE LIKELY DEATH IN THE CASE OF A SIDE CRASH. THIS WAS DISCOVERED NO LATER THAN 13 MONTHS BEFORE BEING RELEASED INTO THE PUBLIC, BUT THE PROGRAM LEVEL MANAGERS IN THE COMPANY CONTINUED AND EVENTUALLY LAUNCHED A VEHICLE WITH A KNOWN RISK OF FATALITIES. THE DESIGN IS BEING CHANGED IN 2010 TO PREVENT DETECTION BY NEW FMVSS TESTING ON LIGHT TRUCKS. (SIDE POLE) THE TREAD ACT WAS DESIGNED TO ENSURE ACCOUNTABILITY FOR RECKLESSLY ENDANGERING THE HEALTH AND SAFETY OF CONSUMERS BY REQUIRING AUTO COMPANIES TO IMMEDIATELY NOTIFY NHTSA AS SOON AS A DANGER IS DISCOVERED. IN THE CASE OF THE 2008 SUPER DUTY F SERIES, THE SIDE IMPACT DANGER WAS A KNOWN RISK LONG BEFORE THE VEHICLE WAS INTRODUCED TO THE PUBLIC, AND THE COMPANY CONTROLS WERE USED TO PROTECT THE DESIGN FROM SCRUTINY, THUS ENDANGERING LIVES. GIVEN THE PLANNED VOLUME OF 400,000 PER YEAR, THIS DESIGN FLAW MERITS THE MAXIMUM $15,000,000 FINE FOR THIS VIOLATION. THE PHILOSOPHY OF MY SUPERIORS WAS THAT FORD'S ONLY RESPONSIBILITY IS TO PASS GOVERNMENT TESTING, SIMILAR TO THE APPROACH REGARDING THE FIRESTONE/EXPLORERS RISK OF ROLLOVER. *TR UPDATED 9/24/13*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229216May 29, 2008SUSPENSION
NOTHING LEAD UP TO THIS. I JUST SOLD MY 2001 F250 XLT TO A FRIEND. WITHIN DAYS THE TRUCK STARTED SHAKING VIOLENTLY WHEN THEY WOULD REACH A SPEED AROUND 40MPH. THEY HAVE TAKEN IT TO A MECHANIC AND HE SPENT DAYS LOOKING AT IT AND CAN NOT FIND A PROBLEM. ITS BAD ENOUGH THAT IT ALMOST CAUSED THEM TO RUN OFF THE ROAD. TRUCK HAD TO BE PARKED ON THE SIDE OF THE ROAD!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229273May 29, 2008ENGINE AND ENGINE COOLING
MY FORD F-250 PICKUP BLEW A SPARK PLUG OUT OF THE HEAD. THE DEALER CHARGED ME 5,200.00 TO REPLACE THE HEAD. AT THE TIME OF THIS, THE TRUCK HAD ONLY 47,000 MILES ON IT. IT'S A 2002 FORD F-250 SUPER DUTY, 5.4 LTR ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229110May 28, 2008SUSPENSION:FRONT
TRUCK SHAKES VIOLENTLY WHEN HIT ROUGH SPOTS ON HIGHWAY (OVER 60MPH). OCCURS ON BRIDGES, POTHOLES, ROUGH AREAS, ETC. SHAKING IS SO VIOLENT VEHICLE IS ALMOST IMPOSSIBLE TO CONTROL AND MUST SLOW DOWN TO 40 MPH IN ORDER FOR SHAKING TO STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229151May 28, 2008SUSPENSION:FRONT
WHEN I HIT BUMPS IN THE ROAD MY TRUCK STARTS TO SHAKE VIOLENTLY OUT OF CONTROL. THIS HAS HAPPENED SEVERAL TIMES. I ROTATED AND RE-BALANCED MY TIRES AND THIS DIDN'T HELP. MY TRUCK ONLY HAS 15,000 MILES ON IT AND IT STARTED DOING THIS AT ABOUT 12,000 MILES. TODAY I WAS DRIVING ALONG THE NORTHERN CALIFORNIA COAST AND IT NEARLY SENT ME OFF A CLIFF. HITTING A MINOR BUMP IN THE ROAD CAN CAUSE A COMPLETE LOSS OF CONTROL............. IN A BRAND NEW 4 WHEEL DRIVE TRUCK! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228521May 21, 2008SUSPENSION
FORD F-250 SD SHAKING VIOLENTLY AFTER CROSSING A BRIDGE WITH UNEVEN SURFACES, BUMPS, POT HOLES. TOTALLY OUT OF CONTROL, LET OFF EXCELERATOR AND IT FINALLY STOPPED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228524May 21, 2008SUSPENSION
2005 FORD F-250 SD SHAKING VIOLENTLY AFTER GOING OVER UNEVEN SURFACES ON HIGHWAY. WE WERE OUT OF THE STATE WORKING FOR 10 DAYS AND DEPENDED ON THIS VEHICLE SO THE FOLLOWING DAY WE TOOK IT TO A FORD DEALER AND ALL THEY HAD TO SAY WAS THE TIRES NEEDED 80 POUNDS OF AIR. AS SOON AS WE RETURNED HOME WE TRADED IT OFF AND GOT A 2006 AND IT IS DOING THE SAME THING AND A COMPLAINT HAS BEEN FILED ON IT AS WELL. DONE WITH FORD TRUCKS, IF FORD DOESN'T THINK ANY BETTER OF ITS CUSTOMERS THAN TO PUT AN UNSAFE VEHICLE ON THE ROAD WE ARE GOING TO CHEVROLET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0