Ford F-250 Complaints

11,199 consumer complaints on file.

#11633914January 3, 2025
FUEL/PROPULSION SYSTEM
The high pressure fuel pump failed while traveling causing the truck engine to shutdown placing us at risk of a collision when we took the vehicle to ford dealership in Morrilton, AR we were advised that the CP4 pump or high pressure fuel pump failed containing the entire fuel system with metal shavings. The cost to repair this failure is over $13,000 causing us to take out a loan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633589January 2, 2025
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-250. The contact stated while driving 45 MPH, the vehicle sputtered and lost power. The vehicle was towed to the residence. The contact stated that a mobile mechanic diagnosed the vehicle and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included in the recall. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633591January 2, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ford F-250. The contact stated that while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle began to lose automotive power before the vehicle stalled. The vehicle was later towed to the local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633635January 2, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2019 Ford F-250. The contact stated while driving 35 MPH, the vehicle lost motive power temporarily and made an abnormal sound. The contact stated that the vehicle then stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to Outlaws & Outsiders Diesel, where it was diagnosed and determined that the high-pressure fuel pump had failed, and there were metal shavings inside the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired due to the cost and was towed to the residence. The contact related the failure to NHTSA Action Number: PE24014 (Fuel System, Diesel, Fuel System, Other). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633678January 2, 2025
FUEL/PROPULSION SYSTEM
Fuel pump looses pressure while sitting. It has extended cranks while starting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633751January 2, 2025
ENGINE
The contact called on behalf of her husband who owns a 2020 Ford F-250. The contact stated that while her husband was driving on the highway at 70 MPH, the vehicle stalled, with the “Low Power Mode” message displayed, and within 3-5 seconds there was a large cloud of smoke coming from the front end of the engine bay, and the vehicle proceeded to slow down. The driver pulled over onto the side of the highway. The vehicle was not able to be restarted; however, while attempting to restart the vehicle there was an abnormal knocking sound coming from the engine. The vehicle was towed to a local dealer where the vehicle was diagnosed. The contact was advised that the high-pressure fuel pump was faulty and had exploded, causing metal shards to enter the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633689January 2, 2025
FUEL/PROPULSION SYSTEM
I brought y car to the ford dealer in NOv 2024 for the open recall of reprogram integrated trailer relay module #22V193 and then they called me that the fuel pump needed to be replace because the truck al of the sudden stop working i spend over 12,000 to get the car fix and now i see the open recall for the fuel pump defective #24V-957 i would like to get a refund for the money i paid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633681January 2, 2025
STRUCTURE:BODY
On or about [XXX], [XXX] I contacted Ford customer relations about the roof installed molding Rear mounting points had broken apart on my vehicle (both sides) and the molding is lifting up. Advised that if could become dislodged during operation. Received a Case # [XXX]. After several calls, I was told no action will be taken on their part because the vehicle over 3yrs old. I contacted the local Ford dealership (Lafayette Ford) and was told by one of the addon tech that it's a known issue and that Ford currently carries the newly designed replacement part. He spoke to manager in the service department . He then sttn that I would need to get a case number, I told him that I'd had one and provided it to him. More phone calls made and they will not change their position. On 11/1/2024 I was told that the case was closed almost immediately after it was opened. Ms Tara sttd that the supervisor was going to request that the case be reopened. 11/18/2024, I called back because of no response. Ms Jaclyn sttn, not covered, Ford not doing anything. I don't know how long or when they broke. The roof has never been used to carry anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633657January 2, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the transmission failed to shift as intended. The contact stated that the transmission was shifting erratically. Additionally, the contact stated that the vehicle was difficult to start and was idling rough. The vehicle was taken to the dealer however, the contact was informed that without the check engine warning light illuminated, there was no need for a diagnostic test. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633484January 1, 2025
FUEL/PROPULSION SYSTEM
My truck started having the extended start a couple of years ago. It seems when it's warmer outside, sometimes, it will crank for an excessive amount of time before it will start. It was very intermittent and hard to determine exactly when this would occur. Someone told me it was the fuel pump and that the fuel pumps in certain Ford Super Duty models were just faulty. A couple of weeks ago, I was pulling onto the highway from a stop. My check engine light came on and the truck almost stalled. There was a vehicle that had to brake suddenly to avoid this. Now I notice that when I give the truck gas when it's in a higher gear, it hesitates and starts jerking back and forth. I can't drive it now. I know it's the fuel pump. I also have a neighbor that has a 2019 F-250 truck and his truck is doing the exact same thing right now. He said he's had the extended crank for a few years occur to him as well. He contacted the dealership and they told him it's a known issue with the fuel pumps in the Super Duty trucks. There are many videos online of folks reporting the exact same thing as my truck and my neighbors truck. However, we have gas engines and not the diesel engines. I feel the recent recall should be extended to all Super Duty trucks and don't just think it's an issue with the diesel trucks. I'm just wondering if anyone has looked into all the fuel pumps Ford is putting into their Super Duty trucks. It's crazy how so many people are having problems with them whether they have the gas engine or the diesel engines. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633534January 1, 2025
STEERING, SUSPENSION
As we are driving on a highway the truck steering begins to fiercely and violently wobble and cause us to nearly have an accident. This is a serious issue and we want this addressed please. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633538January 1, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
On numerous times when you start the truck there is a delay from when you engage drive and the drivetrain gets power. To the point that 1 time the truck rolled back into another destroying their bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11633469December 31, 2024
POWER TRAIN
Truck lunges forward when at stop light, in drive and foot on the brake. Almost rear ended another driver. Did this several times. Also, when merging on highway and try to pick up speed the truck bogs down and hesitates almost got into two accidents because of this. Also loud clunking and banging on start up and when idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633123December 30, 2024
STEERING, SUSPENSION
I PURCHASED THE TRUCK NEW, AND IT HAS NEVER EXPERIENCED THE DEATH WOBBLE UNTIL DEC.25, 2024. THE TRUCK NOW HAS ONLY 45K MILES ON IT. I WAS DRIVING ON THE INTERSTATE AND HIT A ROUGH PATCH IN THE ROAD AT 70 MPH, AND THE TRUCK BEGAN TO VIBREATE AND SHAKING, MY SON WAS IN THE VEHICLE BEHIND ME AND SAID IT LOOKED LIKE THE CAB WAS GOING TO FALL OFF IT WAS SHAKING SO BAD. i HAVE TAKEN THE TRUCK TO TWO RIVERS FORD DEALERSHIP TO CHECK OUT THE ISSUE. I JUST WANTED TO REPORT IT AS WELL SO THERE IS A RECORD OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633031December 30, 2024
POWER TRAIN
transfer case is shifting from 2 wheel high to 4 wheel high while driving down the highway. it does not engage the the 4wheel drive front hubs when doing this so no indication this is happening. eventually the shift fork breaks and transfer case is then either locked in 4 wheel high without knowing or the transfer case goes to a neutral position and loss of all power. in the my incident i was driving on the interstate and transfer case went to neutral without warning. i was in the middle of 4 lanes of traffic and total loss of movement. i was able to navigate the truck to the side of the interstate safely. however had this been in the middle of rush hour traffic this would most likely been a fatality report with multiple cars involved. After discussions with ford techs i was advised this is an ongoing issue that has not been addressed by ford and they are seeing more and more of these issues, so much so that their transmission techs are backed up for 3-5 weeks with these repairs. seems to me this kind of failure nhtsa would be very aware of and demanding a recall be issued to fix this issue. rather the owners are eating the cost of repair for a blatant safety issue being over looked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632725December 27, 2024
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
⁠The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 40 MPH, the vehicle lost automotive power. The contact related the failure with Manufacturer Campaign Number: 21m01. The contact stated that the dense sensor indicated diesel emission fluid was full when it was not. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a reductant level sensor failure. The local dealer was contacted; however, the vehicle was not repaired due to costs. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632600December 27, 2024
STEERING, SUSPENSION
I am the original owner of this 2021 F250, (by my notes, dates & miles may differ slightly by Ford/Dealer records) I first noticed Death-Wobble around [XXX] @ 3,040 miles & Ron Alpen Ford checked factory alignment & ordered an updated steering stabilizer. Updated steering stabilizer was on back order until around 8/8/23 @ 26,647 miles when it was installed on the F250. As you can see, over two thirds of this truck's three year bumper to bumper warranty was dissolved by back order. This is where I believe Ford Motor Company's engineering group got involved & recommended a custom alignment, I believe this was performed by Ron Alpen Ford around 4/8/24 @ 33,486 miles. As you can see, over half of this truck's remaining warranty was dissolved waiting on Ford Motor Company's assistance. Ford Motor Company fell silent after recommending I take the truck to a different Ford Dealer for a second opinion... I still do not believe a second opinion was the correct opinion of Ford... Ford should have supported Ron Alpen Ford further in this repair. I set up an appointment at Courtesy Ford, Courtesy had the truck for two full weeks straight... Ford claimed that the truck had conveniently made it outside of the warranty period... 12/3/24 @ 35,922 Courtesy replaced the drag link & the steering stabilizer a SECOND time as the continuing death-wobble had destroyed the first updated steering dampener at my expense because the truck was conveniently out of the 3 year warranty period... Courtesy also decided to return the truck to its original factory alignment even though they were asked not to. Death-wobble continued as of [XXX] @ 36,105 miles. I have contacted Ford Motor Company, Ron Alpen Ford & Courtesy Ford on 12/11/24 to inform them the truck still has Death-Wobble & as of 12/27/24 no reply from any one. I have called Courtesy Ford requesting my money back because they guaranteed the truck would be fixed & it clearly is not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632384December 26, 2024
SUSPENSION
The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 55 MPH onto a bridge, the vehicle suddenly experienced the "Death Wobble" causing the front end of the vehicle to severely shake and vibrate. The local dealer was contacted and indicated that the front dampener needed to be replaced but the VIN was not included in the manufacturer's extended coverage to repair the issue. The manufacturer was contacted but no assistance was offered. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632393December 26, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
Uncontrollable shaking wobble in steering known as death wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632396December 26, 2024
POWER TRAIN
The contact owns a 2020 Ford F-250. The contact stated that when driving, at various speeds, the transmission would do a hard shift, giving a jerking sensation. No warning lights illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the dealer and to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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