Ford F-250 Complaints

11,199 consumer complaints on file.

#10424079September 7, 2011
VEHICLE SPEED CONTROL
JULY 7, 2011, MY 2001 FORD F250 DIESEL, CAUGHT ON FIRE WHILE MY TRUCK WAS IN DRIVEWAY. I WAS ABLE TO PUT FIRE OUT BUT MY TRUCK WAS RENDERED INOPERABLE. FORD HAS CLAIMED SEVERAL THINGS THAT CAUSED THE FIRE INCLUDING A BACKFIRE (WHICH DIESELS DO NOT DO) AND THE MECHANICS I HAVE HAD TO LOOK AT IT, INCLUDING THE LOCAL FORD DEALER'S MECHANIC, CAME TO THE SAME CONCLUSION, IT WAS THE CRUISE CONTROL. FORD REFUSES TO FIX MY VEHICLE, AND I HAVE BEEN WITHOUT TRANSPORTATION SINCE THEN. I DO NOT HAVE THE ALMOST $3,000.00 THAT IT WILL COST TO FIX MY TRUCK. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424121September 7, 2011
POWER TRAIN
WHILE DRIVING DOWNHILL ON A ROAD IN NH, AT APPROXIMATELY 60 MPH, MY AUTOMATIC TRANSMISSION SUDDENLY DOWN SHIFTED FROM 6TH GEAR TO 4TH GEAR AND THEN WITHIN 2 SECONDS THEN DOWNSHIFTED TO 2ND GEAR CAUSING SUDDEN AND SWIFT REDUCTION IN SPEED. NO ENGINE WARNING LIGHTS WERE DISPLAYED. ROADS WERE DRY AND NO ONE WAS IMMEDIATELY BEHIND ME. I BROUGHT IT TO THE DEALER AND THEY SAID THEY DOWNLOADED THE MOST CURRENT PATCHES FOR MY TRANSMISSION SOFTWARE. ABOUT 2 WEEKS LATER (8/27/11) THE SAME THING HAPPENED. AGAIN, GOING DOWNHILL ABOUT 60 MPH, AUTOMATIC DOWNSHIFT FROM 6TH TO 4TH TO 2ND WITH NO WARNING. NO ENGINE WARNING LIGHTS WERE DISPLAYED THIS TIME EITHER. DEALER IS RELUCTANTLY LOOKING AT IT AGAIN, HOPEFULLY THIS WEEK. THEY WANTED TO LOOK AT IT NEXT WEEK, BUT I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THIS STRIKES ME AS AN ACCIDENT WAITING TO HAPPEN. THEY SAID THERE WERE NO BULLETINS FOR MY TRANSMISSION. THEY WANTED IT TO HAPPEN AGAIN SO I COULD BE MORE SPECIFIC ABOUT WHETHER OR NOT I WAS ACCELERATING OR NOT. I DID NOT FEEL THEY WERE TAKING IT SERIOUSLY ENOUGH, SO I HAD TO ESCALATE THE SERVICE MANAGER'S DECISION TO HAVE IT LOOKED AT MORE QUICKLY. I AM EVEN MORE RELUCTANT TO DRIVE IT IN INCLEMENT WEATHER, EVEN RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424172September 7, 2011
TIRES, TIRES:TREAD/BELT
THE REAR TIRES ON MY PICK UP TRUCK FAILED - THE TREAD SEPARATED - WHILE I WAS OPERATING ON A ROUTE 81 IN VA. THE TIRES FAILED WITHIN 100 MILES OF EACH OTHER AND THEY BOTH FAILED THE SAME WAY. I WAS TOWING A TRAILER, BUT ALL LOADS WERE WELL BELOW THE MAXIMUM CAPACITY RATINGS. THE FIRST TIRE ALSO RUPTURED/DEFLATED. THE OTHER TIRE DID NOT DEFLATE - ONLY LOST THE TREAD. THE TREAD WOUND AROUND THE AXLE DAMAGING THE PARKING BRAKE CABLE. BOTH WHEEL WELLS AND REAR FENDERS WERE DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424789September 5, 2011
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE LINE FAILED DUE TO CORROSION. THE FAILED BRAKE LINE ALLOWED THE BRAKE FLUID TO TOTALLY DRAIN THE RESERVOIR ON THE MASTER CYLINDER. THE RESERVOIR FOR THE REAR BRAKES IS SHARED WITH THE FRONT BRAKES SO THAT THE FRONT BRAKES WERE NO LONGER ABLE TO FUNCTION AS WELL. THE OPERATOR THEN HAS NO BRAKES AT ALL ON THE VEHICLE WITH THE EXCEPTION OF THE PARKING BRAKE. IN THE CASE OF THE FIRST FAILURE, I WAS ABLE TO USE THE MANUAL TRANSMISSION TO SLOW THE VEHICLE AND THEN SHIFT INTO REVERSE (IT HAS SYNCHROS IN REVERSE AS WELL) TO STOP THE VEHICLE. IN THE CASE OF THE SECOND FAILURE, THE VEHICLE WAS IN MY DRIVEWAY WHEN THE FAILURE OCCURRED. EVEN THOUGH THE BRAKE PEDAL WAS ONLY PUSHED ONCE, THE RESERVOIR STILL COMPLETELY DRAINED LEAVING ABSOLUTELY NO BRAKES. I FEEL THAT THIS BRAKE FAILURE MODE DOES NOT COMPLY WITH THE INTENT OF WHAT I UNDERSTAND THE LAW TO BE, THAT REQUIRES A SPLIT BRAKE SYSTEM THAT ENABLES THE OPERATOR TO STOP THE VEHICLE WHEN EITHER FRONT OR REAR BRAKES FAIL. THE CURRENT BRAKE SYSTEM DOES HAVE A SPLIT MASTER CYLINDER BUT THE COMMON RESERVOIR FEATURE PREVENTS THE SPLIT MASTER CYLINDER FROM OPERATING AS INTENDED/REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423729September 1, 2011
VEHICLE SPEED CONTROL
THE TRUCK WAS PARKED INSIDE A METAL BUILDING WHEN THE FIRE OCCURRED AROUND 1:41 A.M. WHILE BUSINESS WAS CLOSED. FIRE ORIGINATED FROM A FAILURE IN THE BRAKE SWITCH MOUNTED ON THE MASTER CYLINDER RESULTING IN THE VEHICLE BEING DESTROYED AND DAMAGE TO THE BUILDING AND CONTENTS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10422806August 31, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD F-250. WHILE PARKED, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD THE CONTACT NOTICED FLAMES. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V286000 (VEHICLE SPEED CONTROL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS INCLUDED IN THE RECALL BUT WAS NOT REPAIRED PRIOR TO THE FIRE. THE TECHNICIAN STATED THAT THE RECALL REPAIR WOULD BE PERFORMED BUT THE OTHER DAMAGES THAT RESULTED FROM THE FIRE WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10422733August 31, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422544August 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 FORD F-250. WHILE PARKED, THE CONTACT ATTEMPTED TO REFUEL THE VEHICLE BUT THE VEHICLE WOULD NOT ACCEPT THE FUEL. THE FUEL DID NOT SPILL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE FUEL VENT FUEL TUBE FAILED AND HAD TO BE REPLACED. THE PART WAS UNAVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422612August 30, 2011
ENGINE AND ENGINE COOLING
HELP! SPARK PLUGS #3 AND #5 HAVE BLOWN IN MY FORD 2002 F250 SINCE THE BEGINNING OF 2011. THESE FAILURES HAVE HAPPENED ON TWO SEPARATE OCCASIONS CAUSING ME TO LOOSE POWER ON MAJOR HIGHWAYS AND NARROWLY AVOIDING AN ACCIDENT WHILE TRYING TO NAVIGATE MY WAY THROUGH TRAFFIC TO GET TO A SAFE PLACE. I UNDERSTAND THAT THIS FAILURE HAPPENS FREQUENTLY TO A LARGE NUMBER OF FORD VEHICLE OWNERS. I ALSO UNDERSTAND THAT NHTSA HAS DENIED ANY FURTHER ACTION AGAINST FORD. I FIND THIS DENIAL QUESTIONABLE WITH THE VAST NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM OCCURRING OVER AND OVER. MY SAFETY AND THE SAFETY OF OTHERS WAS JEOPARDIZED ON BOTH OCCASIONS THAT MY PLUGS BLEW OUT OF THEIR SOCKETS. SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422374August 29, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1999 FORD F-250. WHILE DRIVING APPROXIMATELY 55 MPH THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED BOTH FUEL TANK STRAPS HAD CORRODED AND ONE OF THE STRAPS WAS FRACTURED. AFTER THE FUEL STRAPS WERE REPLACED, THE CONTACT NOTICED THE FUEL GAUGE READING DECREASED. THE VEHICLE BEGAN LEAKING APPROXIMATELY 15 GALLONS OF FUEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FUEL LINE HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) MAY BE RELATED TO THE FAILURE. THE TECHNICIAN STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 216,776. THE ONE OTHER THING THAT WASN'T MADE CLEAR IN THE FIRST REPORT WAS THE TECHNICIAN DID NOT MAKE CLEAR THAT THE FUEL LINE CRACKED BECAUSE OF THE GAS TANK FALLING. UPDATED 10/26/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422498August 29, 2011
FUEL SYSTEM, DIESEL
THIS 2005 FORD F250SD I BOUGHT 3 YEARS AGO HAS BEEN NOTHING BUT TROUBLE. IN THE FIRST 2 MONTHS OF OWNING THE VEHICLE THE OIL SENSOR SWITCH WENT BAD LEAVING ME STRANDED TWICE. I FINALLY TALKED FORD INTO REPLACING THE SWITCH SINCE IT HAD ONLY BEEN 2 MONTHS FROM PURCHASE. THEN A YEAR LATER THE FUEL CONTROL MODULE THIS SITE SAYS IT IS A RECALL FOR THIS YEAR BUT FORD SAYS IT IS NOT. COST $1200 NOW AGAIN NOT EVEN 3 YEARS LATER THE OIL SWITCH BLEW OUT AGAIN. EVEN THOUGH A TRAINED FORD MECHANIC REPLACED IT. IT IS COSTING $1500 TO HAVE REPLACED. WITH ALL THE SAME COMPLAINTS WITH THIS MOTOR IT IS A WONDER WHY FORD HAS NOT MADE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422527August 29, 2011
TRAILER HITCHES
WE HAVE A 2009 FORD F250 SUPERDUTY TRUCK. IT HAS A FACTORY INSTALLED FORD CLASS FIVE HITCH. THE UNIT FAILED-- THE HITCH WELD SEPARATED AT THE RECEIVER AND CROSSMEMBER FRAME. YOU CAN SEE THE 3/8 INCH GAP FROM WHERE WELD DID NOT ADHERE AND WHERE THE BOTTOM AND TOP PLATE HAVE LARGE CRACKS. WE TOWED OUR BOAT ABOUT 350 MILES TO LAKE POWELL AND THEN HOME. ABOUT 6 WEEKS AFTER WE GOT HOME WE NOTICED THE HITCH WAS NOT ON CENTER. UPON INSPECTION I SAW THE HITCH WAS DAMAGED AND CALLED HOLMES TUTLE FORD. THEY SAID BECAUSE MY MILEAGE EXCEEDED THE WARRANTY ALLOWANCE, IT WAS OUT OF WARRANTY. I REMOVED HITCH AND TOOK IT TO JIM CLICK FORD. BECAUSE IT WAS OUT OF WARRANTY ON MILES ON THE TRUCK, THE SERVICE MANAGER SAID I SHOULD NOT EXPECT A CALL. TOUNGE WEIGHT IS APPROX 400# AND TOTAL WEIGHT ON THE TRAILER AND BOAT IS NOT MORE THAN 6,000 LBS WE WANT THE MANUFACTURER TO REPLACE THE HITCH. WE HAVE THE UNIT READY FOR INSPECTION AND I BELIEVE IT WILL BE OBVIOUS TO ALMOST ANYONE THAT THE WELD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422271August 27, 2011
TIRES, TIRES:TREAD/BELT
MY DICK CEPEC FC II TIRES HAD THE TREAD SEPERATE FROM THE STEEL BELTS. THREE DEVELOPED AIR BUBBLES IN THE TREAD AREA, BUT ONE SLUNG THE TREAD OFF CAUSING DAMAGE TO MY TRUCK. I WAS TOLD BY DICK CEPEC THAT THE NUMBERS DIDN'T MATCH THE RECALLED TIRES SO THEY WOULD NOT BE RESPONSIBLE FOR THE TIRES OR ANY DAMAGE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421556August 26, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2008 FORD F-250 SD EQUIPPED WITH GOODYEAR WRANGLER AT/S TIRES, LINE SIZE LT275/65R20, AND DOT NUMBER:MK0TBXWV. THE CONTACT STATED THAT THE MOUNT WAS SEPARATING FROM THE TIRE. THE DEALER WAS CONTACTED AND OFFERED TO DIAGNOSE THE FAILURE BUT THE CONTACT DECLINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421298August 24, 2011
FUEL SYSTEM, GASOLINE
1999 FORD F250 SUPERDUTY PICKUP GAS TANK STRAPS RUST AND FAIL FORD HAS RECALLED OVER 1 MILLION TRUCKS BUT NOT MINE EVEN HERE IN VT WHERE MY DEALER SAYS THE TRUCK IS UNSAFE FORD WILL NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421166August 23, 2011
STRUCTURE, POWER TRAIN
HAVE HAD APPROXIMATELY $8000 IN CAR REPAIR BILLS IN LAST FEW MONTHS FOR OUR 2002 FORD F250 DIESEL TRUCK AND 2005 FORD EXPLORER XLT. TREMENDOUS FINANCIAL BURDEN 2002 FORD F250 DIESEL TRUCK - HUBS SEIZED, LOSS OF CONTROL OF VEHICLE PREMATURE RUSTING OF VEHICLE BODY, TAILGATE BUT MOST IMPORTANTLY THE OIL PAN IN WHICH REPLACING THE OLD PAN BECAME AN APPROXIMATELY $3,000 REPAIR BILL. 2005 FORD EXPLORER - TRANSMISSION WENT AT 80,000 MILES! HUBS SEIZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420916August 22, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT WAS DRIVING 70 MPH WHEN SMOKE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE CALIPERS WERE DEFECTIVE AND CAUSED THE BRAKE SYSTEM TO OVERHEAT. AS A RESULT, THE BRAKE ASSEMBLY HAD TO BE REPLACED. THE CONTACT MENTIONED HE HAD TO REPLACE THE BRAKE ASSEMBLY A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECURRING PROBLEM. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 10/5/11 *CN UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420862August 21, 2011
ENGINE AND ENGINE COOLING
WHEN DRIVING AT NORMAL SPEEDS IN A 2001 F-250 SD 5.4 LITER, SLOWED TO MAKE A STOP AND THEN PROCEEDED ON AND THERE WAS A LOUD POP AND THE TRUCK STARTED RUNNING ROUGH AND MAKING A LOT OF NOISE FROM UNDER THE HOOD. IT TURNED OUT THAT A SPARK PLUG HAD BLOWN OUT OF THE CYLINDER WALL CAUSING THE NOISE AND ROUGH RUNNING. THESE PLUGS HAD JUST BEE REPLACED ABOUT 1 YEAR AGO. THE TRUCK HAD TO BE TOWED TO A REPAIR SHOP ALMOST 100 MILES TO BE REPAIRED. FROM WHAT I UNDERSTAND FROM MY MECHANIC THIS IS AN ONGOING PROBLEM WITH THIS ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420885August 21, 2011
STEERING, SUSPENSION
UNCONTROLLABLE WHEEL SHIMMY AT SPEEDS FROM 35 - 65 MPH. THE FAILURE CAN BE REPLICATED AT WILL. PREVIOUS INVESTIGATION FOR THIS PROBLEM STOPPED AT A TIRE PRESSURE PROBLEM BUT THIS IS NOT THE CASE. NEW TIRES, PROPER PRESSURE, BALANCED, ROTATED DOES NOT CHANGE THE CONDITION. POOR AIR PRESSURE MAINTENANCE BY VEHICLE OWNERS WAS NOT THE CORRECT DIAGNOSIS OF THIS PROBLEM. THE WHEEL SHIMMY IS A COMMON PROBLEM WITH THESE TRUCKS AND NEEDS TO BE INVESTIGATED FURTHER. IT IS VERY DANGEROUS AND UNPREDICTABLE. THE WHEEL SHIMMY WILL NOT STOP UNTIL THE VEHICLE HAS ALMOST COME TO A COMPLETE STOP. LOSS OF CONTROL AND BECOMING A TRAFFIC HAZARD IS A POTENTIAL LIFE THREATENING EVENT FOR THE DRIVER, PASSENGERS AND SURROUNDING VEHICLES. THERE IS AN APPARENT FIX FOR THIS PROBLEM BY AN AFTER MARKET COMPANY BUT THE EXPENSE OF ABOUT $1000 FOR THE OEM REPAIR IS NOT ACCEPTABLE FOR WHAT APPEARS TO BE A MANUFACTURER DESIGN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420151August 19, 2011
ENGINE AND ENGINE COOLING:ENGINE
ON VACATION IN MAINE WITH MY 2001 FORD F250 SUPER DUTY I WAS DRIVING DOWN A VERY NARROW, HEAVILY WOODED TWO LANE ROAD AT ABOUT 20 MPH, SUDDENLY AND WITHOUT WARNING A LOUD BANG UNDER THE HOOD OCCURRED. DIFFICULT TO PULL OVER SAFELY AND INVESTIGATE. I HAD TO DRIVE SEVERAL HUNDRED FEET TO TRY TO GET ON A STRAIGHT AWAY FOR SAFETY. THERE WERE SEVERAL LOG TRUCKS THAT HAD TO PASS AS WELL AS OTHER TRAFFIC. I DISCOVERED THAT THE #6 SPARK PLUG HAD "BLOWN OUT" OF ITS HOLE AND DESTROYED THE THREADS, COIL PACK, AND SPARK PLUG. AFTER GETTING THE TRUCK TO A REPAIR FACILITY THE OWNER/MECHANIC INFORMED ME THAT THIS 5.4L TRITON ENGINE DOES THIS ALL THE TIME. HE INFORMED ME THAT HE REPAIRS TWO OR THREE OF THESE A WEEK, IN FACT THERE IS A "REPAIR KIT" AVAILABLE FROM MOST AUTO PART STORES. DOING SOME RESEARCH AFTER GETTING HOME I DISCOVERED THAT THIS IS A CHRONIC FORD PROBLEM THAT THEY REFUSE TO ADDRESS. I WILL BE SELLING THIS TRUCK BECAUSE IT IS A HUGE SAFETY ISSUE FOR ME. I DON'T NEED TO BE STRANDED ON BACK COUNTRY ROADS OR INTERSTATES WITH ANY OF THE OTHER 7 SPARK PLUGS READY TO LAUNCH FROM MY ENGINE WITHOUT WARNING OR CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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