Ford F-250 Complaints

11,199 consumer complaints on file.

#11657705April 30, 2025
BACK OVER PREVENTION, FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657539April 29, 2025
FUEL SYSTEM, OTHER:FUEL FILTER
The contact owns a 2015 Ford F-250. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The contact stated that a second motorist alerted the contact that fuel was leaking from underneath the vehicle. The contact stopped to inspect the vehicle and after raising the hood, it was discovered that diesel fuel was leaking from the top fuel filter. The contact later purchased and replaced the fuel filter, and the vehicle was repaired. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657627April 29, 2025
FUEL/PROPULSION SYSTEM
We were on the interstate and our truck had reduced power and then failed. The diesel particulate filter light came on as well as the service engine soon warning. We were hauling our 40 foot 5th on the way home from a trip. We were able to make it to the side of the road but it would not start. It would crank for a while then quit. We were stuck on a very busy/dangerous highway for over 2 hours waiting on a tow truck to get us. It cost $500 to be towed to the ford dealership 2 miles away. We were nearly 3 hours from home. Our truck and 5th wheel are both still at the dealership. We were told today that the fuel pump exploded leading to shards of metal throughout the system and that it would be $15000-18000 to repair. There isn’t a solution with the recall but it will be covered under our powertrain warranty. We are left without a truck and have no way to get our camper home until it’s repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656986April 26, 2025
STEERING, SUSPENSION
Driving on Pa turnpike twice this year and at 70 mph my 2012 ford f 250 with 79000 miles on it started shaking uncontrollably , had my wife and granddaughter with me and they cried and screamed till it stopped. Going to the dealer to see what Ford is going to fix for me before someone is killed ! Hopefully a recall or free fix! I have been educated that this has been an on going issue in many F250 Fords.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656587April 24, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ford F-250. The contact stated while driving 15 MPH, the vehicle almost stalled. There were no warning lights illuminated. The contact's vehicle stopped in traffic and then failed to respond. The contact attempted to restart the vehicle and the message “Low Engine Power Pressure” was displayed. The vehicle was then towed to an independent mechanic who diagnosed the vehicle with catastrophic fuel system failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656352April 23, 2025
FUEL/PROPULSION SYSTEM
On a very busy freeway truck started making a noise and losing power. 18 wheelers are coming up fast behind us and honking at us not knowing we are losing power and can not pull over because we are going over a bridge. The truck continued to lose power and messages started to appear saying powering down. We made it off the freeway and the truck completed died on us. Could not start. Had to call a wrecker and be towed over 100 miles back home. Well over $450.00. The next day called a mobile diagnosis that was $175.00 to tell us it was the fuel system. Got quoted from the Ford dealership $15k to repair so we took it to CS AUTOMOTIVE. They charged us $13,0000 for the repair. Shortly after getting the repair done, Ford issued a recall on 2018 Ford F250 for the same issue as our 2018 Ford F250 but our vin # was not included in the recall. It is clearly the same issue and we were told they will not do anything as our vin # was not in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656066April 22, 2025
ENGINE
The contact owns a 2002 Ford F-250. The contact initially discovered patches of fluid on the garage floor. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer discovered a leak in the engine oil pan due to a faulty silicone gasket. The contact stated that the oil pan was replaced by the same dealer a year prior to the recent failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 138,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655835April 21, 2025
SUSPENSION, STEERING
The contact owns a 2017 Ford F-250. The contact stated that while driving at 65 MPH, the contact experienced the death wobble. There were no warning lights illuminated. The contact was able to control the vehicle and slowed down, and prevented the vehicle from driving off the road into a ditch. The vehicle was taken to the dealer and was diagnosed with hesitation in the steering wheel linkage, suspension failure, and an oil leak. The death wobble was due to the failure of the suspension. The vehicle was taken to a second dealer, and the contact was provided the same diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655671April 20, 2025
POWER TRAIN
While driving between 65-75 mph the truck starts to vibrate in the rear. When I first bought it they said it was a heat shield but noice is getting worse and vibration is felt in floor. It has been to dealer twice now and on 4/24 will be the third time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655548April 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM
As I was driving, the truck stopped running and then under the engine compartment it started on fire and fully engulfed the engine compartment in front half of the truck
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11655279April 17, 2025
ENGINE
Engine loss of power - engine failure. My vehicle was serviced regularly with Ford dealership. Just weeks after an oil change at dealership I had sudden catastrophic engine failure. They found metal in my oil and stated my engine had failed due to faulty pump. I contacted ford dealership and customer service center, and they refused to repair as I was about 125864 miles (25k over warranty) on a truck they told me would last 400k with proper Maintenace. I have been making my monthly payments on this large paperweight and now there is a recall, and I still cannot get ford to repair the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655065April 16, 2025
STRUCTURE:BODY
The drivers door power door lock fails to operate either to unlock the vehicle or to lock it. This is a safety risk as the power door lock should automatically lock the door once the vehicle reaches a certain speed to help doors remain shut in roll over accidents. Automatically locking the door also provides some security to occupants for carjacking. This problem first started when the door lock actuator failed to work in freezing weather at approximately 19,000 miles. The dealer was unwilling to repair it under warranty do to not being able to duplicate the condition despite video evidence. The problem has progressed to where it now no longer functions at all. This is not an uncommon issue as I have spoke with others who have had the same failure. Previous model year trucks have has customer gotten extended warranty from Ford to cover the lock malfunctions. Customer Satisfaction Program 20M04. Links to others reporting the same/similar issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654724April 15, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2015 Ford F-250. The contact stated that the battery warning light had appeared on the instrument panel. The vehicle was taken to an independent mechanic where an inspection was performed; however, no defects were found with the vehicle. The contact then stated that while driving at 55 MPH, the instrument panel began to flash as several warning lights appeared on the instrument panel. The contact immediately turned around and headed home. The contact attempted to reverse(R) into the driveway; however, the transmission failed to operate as needed. The contact coasted the vehicle into the driveway and let the vehicle sit for two days. The contact then drove the vehicle to an independent mechanic where a defect with the wiring in the electrical system was found. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred unknowingly to the NHTSA Hotline. The failure mileage was approximately 285,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654754April 15, 2025
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2023 Ford F-250 SD. The contact stated while driving 78 MPH, the vehicle was not aligned. The contact stated that while the brake pedal was depressed, the vehicle lunged forward and failed to stop intermittently. There were unknown warning lights illuminated, with a smell of smoke coming from the vehicle. On a separate occasion, the vehicle pointed to the left and accelerated independently. The vehicle was then taken to a dealer, but a diagnostic test was pending; however, the contact was informed that the drive line and the engine were rusty. The vehicle was taken to a different dealer, where the contact was informed that the failure was not the same. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654783April 15, 2025
BACK OVER PREVENTION
The contact owns a 2017 Ford F-250. The contact stated while reversing at an undisclosed speed, the rearview camera was inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654470April 14, 2025
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford F-250. The contact stated that upon taking the vehicle to an independent mechanic for an inspection, the mechanic discovered metal shavings inside the engine oil. The manufacturer was notified of the failure, and the contact was referred to a Ford dealer for a diagnostic test. The contact was informed that the failure was related to a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654530April 14, 2025
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was parked and idling, the vehicle shut off and failed to restart. There were no warning lights illuminated before the failure. The contact stated that several unknown warning lights illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuse box needed to be replaced. The contact stated that the vehicle was not communicating with the fuse box. Additionally, there was moisture in the fuse box. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline; however, no assistance was provided. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654218April 11, 2025
SEAT BELTS
Seat Belt retractor would not allow me to extend seatbelt to wear it on 2 occasions in the last month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654102April 11, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653626April 9, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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