Ford F-250 Complaints

11,199 consumer complaints on file.

#11290072December 19, 2019
STEERING
I WOULD LIKE TO ALERT YOU TO A VERY SERIOUS ISSUE THAT IS OCCURRING ON THOUSANDS OF LATE MODEL FORD F250 PICKUP TRUCKS. THE ISSUE IS BEING CALLED THE 'DEATH WOBBLE." THE PROBLEM I AM HAVING IS WHEN THE VEHICLE ENCOUNTERS POT HOLES OR OTHER IRREGULARITIES SUCH AS RAILROAD TRACKS, IT WILL LOSE STEERING CONTROL WHICH RESULTS IN THE STEERING WHEEL SHAKING VIOLENTLY. FORD IS VERY MUCH AWARE OF THE PROBLEM, BUT REFUSES TO ISSUE A RECALL. RATHER THAN ACCEPTING THE PROBLEM AS A DESIGN DEFECT, THEY APPARENTLY ARE ATTEMPTING TO BLAME IT ON WORN STEERING PARTS THEREBY TREATING IT AS A MAINTENANCE ITEM, MUCH LIKE A REQUIREMENT TO CHANGE THE OIL EVERY 5,000 MILES. HOWEVER, IN REALITY THIS IS NOT THE CASE. MY NEW VEHICLE WAS ONLY A FEW MONTHS OLD WITH ONLY 3,000 MILES WHEN I ENCOUNTERED A ROUGH SECTION OF HIGHWAY GOING AROUND A CORNER AND THE STEERING WHEEL NEARLY CAM FREE FROM MY HANDS AND STARTED VIOLENTLY SHAKING MAKING ME FEEL ALMOST CERTAIN I WAS GOING TO LOSE CONTROL OF THE VEHICLE. WHEN I LET OFF THE GAS, THE SHAKING STARTED TO SUBSIDE AND I REGAINED CONTROL CURRENTLY, THE ISSUE CONTINUES TO APPEAR WHENEVER I ENCOUNTER POOR PAVEMENT CONDITIONS, IN WHICH I IMMEDIATELY SLOW DOWN TO MINIMIZE THE 'DEATH WOBBLE.' YOU CAN VERY EASILY VALIDATE MY CLAIM MY DOING A GOOGLE SEARCH ON 'FORD F250 DEATH WOBBLE.' AS I HAVE JUST RECENTLY LEARNED, COUNTLESS OTHERS ARE EXPERIENCING THE SAME PROBLEM AS I'VE CONTACTED SEVERAL LOCAL FORD DEALER SERVICE DEPARTMENTS AND LEARNED THEY ARE VERY MUCH AWARE OF THE PROBLEM. HOWEVER, THEY CLAIM THE PARTS ARE ON 'BACK-ORDER.' I ALSO LEARNED THAT THE FEW VEHICLES THAT HAVE BEEN REPAIRED ARE RECEIVING A 'STEERING DAMPER' TO SOLVE THE PROBLEM. THIS IS NOT A SOLUTION, IT ONLY LESSENS THE AFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290088December 19, 2019
SUSPENSION
WHILE DRIVING MY 2019 F250 SUPER-DUTY ON 4 LANE HIGHWAY IN CLEAR WEATHER I DROVE THROUGH A DIP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY AND OSCULATING FROM SIDE TO SIDE . I HAD TO GRIP AND IMMEDIATELY GRIP AND START TO BRAKE TO REGAIN CONTROL OF MY VEHICLE. I SLOWED TO GET IT TO STOP AND PROCEEDED ON WITH CAUTION. THIS TRUCK HAS 19305 MILES SHOWING WHEN THIS FIRST HAPPENED. I AM AFRAID TO LET MY FAMILY IN MY NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290158December 19, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND THE ENTIRE FRONT END SHOOK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (208-756-4211, LOCATED AT 1051 S CHALLIS ST, SALMON, ID 83467) WHERE THE STABILIZER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO WOODY SMITH FORD (888-876-7438, LOCATED AT 535 S YELLOWSTONE HWY, REXBURG, ID 83440) WHERE THE DRAG LINK WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290163December 19, 2019
STEERING, SUSPENSION
I WAS ACCELERATING ON AN ON-RAMP AND AT ABOUT 60MPH ON SLIGHTLY ROUGH PAVEMENT THE TRUCK FRONT SUSPENSION AND STEERING STARTED OSCILLATING AND BECAME VERY VIOLENT. I WAS MERGING IN TRAFFIC BUT WAS FORCED TO SLOW DOWN QUICKLY TO KEEP THE TRUCK UNDER CONTROL. THE OSCILLATIONS CALMED AT AROUND 40MPH. FORTUNATELY THE OTHER VEHICLES MANAGED TO AVOID ME. COULD HAVE BEEN AN ACCIDENT. ON THE WAY HOME AFTER MERGING ONTO I81, I WENT OVER A BUMP ON A BRIDGE AND THE OSCILLATIONS STARTED AGAIN. TRAFFIC WAS LIGHT SO I COULD SLOW DOWN QUICKLY. AT ABOUT 45MPH THE OSCILLATIONS STOPPED. I DROVE HOME SLOWLY AND PARKED THE TRUCK AS IT IS NOT SAFE TO DRIVE AT NORMAL SPEEDS. THE VEHICLE ONLY HAS 26K MILES, HAS REGULAR DEALERSHIP SERVICE, PROPERLY INFLATED TIRES AND THIS JUST CAME OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290167December 19, 2019
STEERING, SUSPENSION
HAD 5 INCIDENTS OCCUR WITH "DEATH WOBBLE". STARTED AT APPROXIMATELY 8500 MILES AT 65 MPH. HAD TO SLOW VEHICLE TO 55-60 MPH TO STOP SHAKING. HAD SHAKING OCCUR AT 65, 70, 75 AND 80 MPH. HITTING SLIGHT PAVEMENT BUMPS ON ROADS/FREEWAYS AND PAVEMENT TO BRIDGE TRANSITIONS. RECORDED ONE INCIDENT ON VIDEO WITH PASSENGER. TOOK VEHICLE IN AND STEERING DAMPER WAS REPLACED WITH RANCHO BRAND DUE TO BACK ORDER OF PARTS.SEEMS TO ONLY RESOLVED ISSUE TEMPORARY AS THE SHAKING IS COMING BACK AGAIN. WIFE REFUSES TO DRIVE THE TRUCK NOW, HAD TO INVEST IN ANOTHER SAFER VEHICLE DUE TO THIS F250. HAPPENED ONCE WITH A TRAILER ATTACHED AND NEARLY CAUSED US TO GET REAR ENDED BY A SEMI ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290193December 19, 2019
STEERING
I JUST BOUGHT MY NEW 2017 F250 WITH 28000 MILES LAST YEAR AND AT ANY SPEED ABOVE 35MPH OR GREATER... IF I HIT A BUMP OR ANY BAD PAVEMENT MY STEERING WHEEL START VIOLENTLY SHAKING SIDE TO SIDE ALMOST MADE ME CRASH A COUPLE TIMES THIS IS VERY DANGEROUS FOR THE SAFETY OF MY CHILDREN AND OTHER PEOPLE FORD NEEDS TO RECALL THE PARTS THAT MAKE THIS ISSUE HAPPEN IN THE FIRST PLACE THIS IS COMPLETELY OUT OF LINE FOR A NEW TRUCK TO ALMOST KILL YOU AND YOUR FAMILY PLEASE FIX THIS ISSUE BEFORE SOMEONE DIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290207December 19, 2019
STEERING
THE TRUCK HAD DAMPERS REPLACED AT 43,000 MILES TO CURE THE FRONT END VIOLENTLY SHAKING. IT SEEMED TO CURE IT FOR ABOUT 15,000 MILES. NOW WHEN YOU HIT A BUMP THE FRONT END SHAKES VERY VIOLENTLY CAUSING ME TO ALMOST LOSE CONTROL OF THE TRUCK. THIS HAPPENED ON THE INTERSTATE. YOU HAVE TO APPLY THE BREAKS AND SLOW THE TRUCK DOWN TO AT LEAST 40 MPH TO GET IT TO STOP SHAKING. THE LAST TIME IT HAPPENED AT 64 MPH WITH PROPER AIR PRESSURE. IT HAS BEEN CALLED THE DEATH WOBBLE BY OTHER F 250 OWNERS. IT HAPPENED AFTER YOU HIT A BUMP IN THE ROAD. FORD IS AWARE OF THIS PROBLEM BUT DOESN'T APPEAR TO BE TOO CONCERNED ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289822December 18, 2019
STEERING, SUSPENSION
AT HIGHWAY SPEED WHEN I DRIVE OVER A BUMP OR EXPANSION JOINT ON A BRIDGE IT INITIATES EXTREMELY SEVERE SHAKING/WOBBLE OF THE FRONT SUSPENSION OF THE TRUCK. THE SHAKING/WOBBLE WILL NOT STOP UNTIL I HIT THE BRAKES AND SLOW DOWN TO ABOUT 30 MPH. THIS IS AN EXTREMELY TRAUMATIC EXPERIENCE. THE TRUCK IS 11 MONTHS OLD. THIS HAS HAPPENED THREE TIMES. THE FIRST EVENT WAS IN OCTOBER 2019 AT 17,000 MILES ON THE ODOMETER AND THE LAST TIME IN DECEMBER 2019 WITH 20,400 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289966December 18, 2019
STEERING, SUSPENSION, WHEELS
FRONT WHEELS VIOLENTLY WOBBLE WHEN CROSSING ROAD DEVIATIONS LIKE POTHOLES ,BRIDGE JOINTS AND ANGLED RR CROSSINGS . ORIGINALLY IT STARTED AT HIGHWAY SPEEDS BUT HAS BEEN HAPPENING AT CITY STREET SPEEDS MORE AND MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289978December 18, 2019
STEERING
I PURCHASED THIS TRUCK NEW. AT 7700 MILES I HAD A SEVERE SHAKING (KNOWN AS DEATH WOBBLE)IN THE STEERING WHEEL AFTER HITTING MINOR BUMP IN 4 LANE HIGHWAY. THE TRUCK WAS COMPLETELY IN ITS OWN CONTROL BECAUSE YOU CAN'T TURN THE STEERING WHEEL ALL YOU CAN DO IS APPLY BRAKES AND GO WHOEVER IT GOES. ON THIS OCCASION I HAD MY FAMILY IN TRUCK. TOOK TRUCK TO FORD DEALERSHIP THEY REPLACED BUSHINGS IN FRONT END AND TOLD ME THEY NEVER HAD SEEN ANYTHING LIKE THIS BEFORE. I NOW HAVE 16,000 MILES ON TRUCK AND I HIT A EXPANSION JOINT IN BRIDGE SATURDAY NIGHT WITH MY FAMILY IN TRUCK AND THE TRUCK DID THIS DEATH WOBBLE AGAIN. TOOK IT TO FORD DEALERSHIP AND THEY SAID EVERYTHING WAS FINE IN FRONT END AND FORD ONLY WANTS TO PUT STEERING STABILIZER SHOCK ON TRUCK. I PERSONALLY THINK THIS IS A BANDAID TO GET THIS TRUCK PAST WARRANTY AND OUT OF THERE HANDS LIKE SO MANY OTHERS. BY THE WAY THE PART IS 8 WEEKS ON BACK ORDER SO TRUCK WILL HAVE TO BE DRIVEN TILL THEN LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289995December 18, 2019
STEERING, SUSPENSION, WHEELS
A RESIDUAL VIBRATION AFTER HITTING A BUMP STARTED IN FEB 2019 AT 8.6K MILES. DEALERSHIP REPLACED DAMPER ASSEMBLY. ALL GOOD FOR A WHILE THEN VIBRATION WITH HITTING A BUMP STARTED AGAIN IN OCT 2019 AT 25K MILES. ON 11/2/19 AT 26K MILES AT 70 MPH EXPERIENCED SEVERE/VIOLENT SHAKING IN THE STEERING WHEEL AND HAD TO SLAM ON BRAKES TO STOP IT AND BRING TRUCK UNDER CONTROL. THE FORD DEALERSHIP REPLACED THE DAMPER ASSEMBLY AGAIN AND THE STABILIZER BAR. STILL HAD THE RESIDUAL VIBRATION AFTER A BUMP, TOOK BACK IN TO DEALERSHIP ON 12/4/19 AND THEY COULD NOT 'DUPLICATE CUSTOMER CONCERN'. ON 12/11/19 AND 12/16/19 AT HIGHWAY SPEEDS ON I-87 BETWEEN ALBANY AND GLENS FALLS, NY, I AGAIN EXPERIENCED SEVERE AND VIOLET VIBRATION/SHAKING IN THE STEERING WHEEL. I HAD A DIFFICULT TIME KEEPING THE TRUCK IN THE LANE I WAS TRAVELING IN AND AGAIN HAD TO IMMEDIATELY BRAKE HARD IN HEAVY TRAFFIC TO BRING THE TRUCK BACK UNDER CONTROL. BROUGHT TO A DIFFERENT DEALERSHIP AND NOW BEING TOLD THAT DESPITE 1/2 THE TREAD LIFE REMAINING ON THE TIRES THAT FORD IS RECOMMENDING REPLACING THE TIRES AND THAT AN ALIGNMENT IS NEEDED. THIS DEALERSHIP IS REFUSING TO DO ALIGNMENT UNLESS WE REPLACE ALL 4 TIRES. AT THIS TIME THE TRUCK HAS 27K MILES ON IT. I CANNOT UNDERSTAND HOW FORD CAN CONTINUE TO DENY THIS IS A MAJOR SAFETY ISSUE WITH THEIR TRUCKS WITH ALL OF EVIDENCE SUPPORTING OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289553December 17, 2019
STRUCTURE:BODY
DOOR LACTCHES FREEZE SHUT. DOOR HARD TO OPEN, AND ONCE OPEN WILL NOT LATCH SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289560December 17, 2019
STEERING
MY WIFE AND I WERE ON OUR WAY HOME FROM A SHOPPING TRIP LATE ONE SATURDAY EVENING. WE WERE ON A TEXAS FARM TO MARKET ROAD DRIVING APPX. 65 MPH. WE HIT A SMALL ROUGH PLACE IN THE ROAD AND TRUCK STARTED SHAKING VIOLENTLY ALMOST UNCONTROLLABLE I IMMEDIATELY APPLIED THE BRAKES. I HAD TO ALMOST STOP IN THE ROAD BEFORE IT STOPPED SHAKING, IT WAS UNSTEERABLE WHILE IT WAS SHAKING. WHEN WE FOUND A SAFE PLACE TO PULL OVER I GOT OUT AND LOOKED AT THE FRONT END. I COULD SEE NOTHING WRONG SO WE FINISHED OUR TRIP HOME ONLY DRIVING ABOUT 45 MPH. WHEN WE GOT HOME I GOOGLED THE PROBLEM ONLY TO FIND OUT SEVERAL PEOPLE HAVE HAD THIS PROBLEM (DEATH WOBBLE) I DROVE IT TO MY DEALERSHIP MONDAY MORNING AND TOLD THEM ABOUT THE ISSUE. THEY HANDED ME A PREPRINTED TECHNICAL SERVICE BULLETIN #19-2274 DATED 10 SEPTEMBER 2019 AND BASICALLY SAID THERE WAS NOTHING THEY COULD DO UNTIL FORD CAME UP WITH ANOTHER FIX. APPARENTLY THIS SERVICE BULLETIN DID NOT SOLVE THE PROBLEM . THIS WAS ON 16 DECEMBER 2019. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289556December 17, 2019
STEERING, SUSPENSION
TRUCK FRONT END SHAKES VIOLENTLY WHEN HITTING AN IRREGULAR ROAD SURFACE OR EXPANSION JOINT DRIVING AT HIGHWAY SPEEDS - THE ONLY REMEDY IS TO ABRUPTLY BRAKE TO SPEEDS AROUND 20 MPH TO STOP THE "WOBBLE" AND RESUME DRIVING - THIS PRESENTS A HIGHLY DANGEROUS CONDITION DUE TO HAVING TO BRAKE SO ABRUPTLY AND POTENTIALLY CAUSE A REAR END COLLISION FOR OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289598December 17, 2019
STEERING, SUSPENSION, WHEELS
WHILE DRIVING DOWN THE INTERSTATE ON A WARM, CLEAR, DRY DAY AT A SPEED OF APPROXIMATELY 75 MILES PER HOUR, ON A STRAIGHT SECTION OF ROAD. I HIT A SMALL POT HOLE ON THE DRIVERS SIDE, FRONT TIRE. AT THAT EXACT MOMENT, THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY FROM LEFT TO RIGHT, AND THE ENTIRE TRUCK BEGAN TO "BOUNCE" RAPIDLY. THE MORE PRESSURE I APPLIED TO THE BRAKES, THE LESS CONTROL I HAD STOPPING THE "BOUNCE". IN ORDER TO GET CONTROL OF THE TRUCK, I HAD TO SOFTLY APPLY BRAKE PRESSURE, WHILE ALSO MAINTAINING FIRM STEERING WHEEL CONTROL, UNTIL THE TRUCK CAME TO AN ABSOLUTE STOP. ON THAT SAME DRIVE HOME, NOW AT A SPEED OF 70 MILES PER HOUR, AND ABOUT 30 MINUTES AFTER THE PREVIOUSLY MENTIONED OCCURRENCE, I RAN ACROSS AN EXPANSION JOINT OF A BRIDGE AND ROAD, THE TRUCK BEGAN SHAKING VIOLENTLY AGAIN FOR A SECOND TIME. THE SAME MANEUVERS AS PREVIOUSLY STATED WERE USED TO GET CONTROL OF THE VEHICLE FOR THIS SECOND TIME. EACH OCCURRENCE TOOK APPROXIMATELY 200 YARD FROM START OF BOUNCE TO COMPLETE STOP. THE TRUCK WAS QUICKLY TAKEN TO A TIRE/ALIGNMENT SHOP FOR REPAIR, IF NEEDED, HOWEVER THE REPAIR SHOP STATED THAT THE TRUCK DID NOT NEED AN ALIGNMENT, THOUGH THEY DID ROTATE THE TIRES. THE REPAIR SHOP ALSO STATED THAT THIS BEHAVIOR IS NOW KNOW AS THE "DEATH WOBBLE", AND SUGGESTED REACHING OUT TO FORD FOR SUGGESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289595December 17, 2019
STEERING
ON 12/16/2019 WHILE TRAVELING 75 MPH ON I-44 EAST AND WEST BOUND BETWEEN BURKBURNETT TX AND OKLAHOMA CITY. MY FORD F-250 BEGAN VIOLENTLY SHAKING AFTER HITTING SOME ROUGH ROAD. IT DID NOT STOP UNTIL I REDUCED MY SPEED TO 20 MPH. IT WAS FREEZING WEATHER CONDITIONS WITH DRY ROADS. IT DID THIS 6 MORE TIMES UNTIL I WAS ABLE TO GET MY VEHICLE BACK HOME. UPON LEARNING THIS IS A PROBLEM KNOW AS A 'DEATH RATTLE' WITH THIS TYPE OF VEHICLE STEERING, I WAS WONDERING WHY THIS IS NOT A RECALLED ISSUE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289632December 17, 2019
STEERING
TL* THE CONTACT'S COMPANY OWNS A 2019 FORD F-250. WHILE DRIVING 45 MPH AND HIGHER, THE VEHICLE EXHIBITED THE DEATH WOBBLE. THE FAILURE OCCURRED INTERMITTENTLY WHEN THE VEHICLE WAS DRIVEN OVER SPEED HUMPS AND POTHOLES. THE VEHICLE WAS TAKEN TO NORTH COUNTY FORD (LOCATED AT 450 W VISTA WAY, VISTA, CA 9208, 888-689-6190) WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER NEEDED TO BE REPLACED; HOWEVER, THEY WERE UNSURE IF THAT WOULD RESOLVE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289642December 17, 2019
SERVICE BRAKES, SUSPENSION
VEHICLE WILL RANDOMLY START VIBRATING AND BECOMES UNCONTROLLABLE/ UNSTEERABLE. FRONT WHEELS OSCILLATE/ VIBRATE TO THE POINT WHERE THE VEHICLE IS UNDRIVABLE. FORD HAS HAD THE VEHICLE FOR OVER 2+ MONTHS AND CANNOT FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289672December 17, 2019
STEERING
MAJOR WOBBLE ON THE FRONT END. VERY DANGEROUS.. TOTALLY SHAKES THE ENTIRE TRUCK. MY TRUCK JUST TURNED 20,00 MILES. I'M SCARED TO DRIVE MY TRUCK ON THE HIGHWAY. OVER 55 MILES AN HOUR EXTREMELY DANGEROUS AND SHAKES WHEN YOU HIT ANY KIND OF BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289743December 17, 2019
STEERING, SUSPENSION
TRUCK VIBRATES VIOLENTLY AFTER HITTING A BUMP AT HIGHER SPEEDS ON THE HIGHWAY. I HAVE TO SLAM ON THE BRAKES AND SLOW DOWN TO APPROXIMATELY 20 MPH TO GET THE TRUCK TO STOP SHAKING. THE VIOLENT SHAKING ONLY HAPPENS WHEN TRUCK IS ABOVE 45MPH. SHAKING COMES ON SUDDENLY AND FEELS LIKE IT VEERS TO THE LEFT. THIS ISSUE HAS HAPPENED 3 TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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