Ford F-250 Complaints

11,199 consumer complaints on file.

#11421057June 15, 2021
STRUCTURE:BODY
Tailgate has opened over 30 times while driving. Recall 19s48 was preformed but problem persists. Dealer has attemped to repair 7 times. Tailgate opened on freeway leaving dealership 5 minutes after tailgate recall rewiring service. A computer memory box was installed until tailgate opened again then dash mounted tailgate switch was replaced twice. Tailgate has been damaged and repaired by dealer when opened at highway speeds while towing and contacted my trailer turning to get off the road. Very unsafe condition since truck is used primarily for towing. When tailgate drops down on highway I cannot turn vehicle of will damage tailgate and/or trailer. This forces me to pull over in emergency lane and close tailgate while vehicles drive by at speed. Ford customer care number was called and refered me to another dealer to attempt repair, but that dealer wants to charge me to diagnose problem. Ford motor company will not help in fixing this problem. Consumers need a class action lawsuit or something that will get FMC to honor recall commitment. FMC is not supporting local dealers attempt to fix problem and is making is making consumers pay the price.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420680June 12, 2021
STEERING
On 3-19-21 I was going to visit my daughter in TN. While driving on Interstate 81 I hit a bump and my Ford F250 experienced the infamous "death wobble". This happened out of the blue, with with no warning.This happened 2 more times and the oscillation was so intense that my truck bounced into the fast lane. So I called my daughter and asked her to call Ford dealers in Knoxville so I could get this fixed. She told me the internet said it is less likely to occur when driving slower so I dropped to 60 mph. I still had 3 more occurences. She contacted several dealerships and they had the part (a steering stabilizer shock) but would not schedule me in for 2-3 weeks. So she finally located a dealer in Sweetwater TN that could schedule me in but did not have the part. So I had to purchase the part from one dealer and take it to a second dealer to have it installed. Total $186.44. I was grateful that Sweetwater installed the part but they took advantage of me and charged $115 for 25 minutes of work. I'm told this is only a temporary fix and just today Ford refunded me the money for the incident. My truck is dealer maintained and only has 30K miles on it, but it is out of the 36 month time frame. Ford has issued multiple bulletins on this citing excuses like improper tire inflation and tires out of balance etc. I called the Ford customer service hotline, when I couldn't get the repairs done in a timely manner, and the CSR told me she did not know how to help me. CAS-31209571-SOX9F0 Bria Watkins told me she was forwarding my issue to a supervisor. The supervisor, CRM:0120377 Randy Randolph was the one that offered no solution or help except to wait 2-3 weeks or limp home to my local dealer. I find this whole incident to be unacceptable and I'm actually afraid to drive the truck very far from home in fear of a recurrence and not being able to take control of my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419889June 7, 2021
SUSPENSION, STEERING
I have randomly experienced violent shaking of the steering wheel while driving, and have come close to striking vehicles in other lanes twice when this has happened. After discussing incident with co-workers that also own F250's they have experienced same issue which is also known as "Death Wobble". Apparently this is a common defect with Ford trucks and there has not been any recall done on this issue. My Truck has less than 45k miles on it, and I am concerned for my safety and my family's safety while driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419997June 7, 2021
STEERING, SUSPENSION, WHEELS
My 2013 Ford F250 Superduty has the "DEATH WOBBLE" problems with the front steering/suspension. This problem should be fixed before it gets someone killed. My first occurrence happened while I was on US-64 West bound near Raleigh, NC while traveling at ~70mph (the posted speed limit). Narrowly avoid other vehicles while trying to maintain control and get stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419801June 6, 2021
UNKNOWN OR OTHER
EMISSIONS CONTROL, FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANTY INCLUDED 2011, 2012 F250 THRU F550. THE WARRANTY ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. THIS IS A PARTICULAR PROBLEM WITH THE 2015 MODEL YEAR ALSO. DOING RESEARCH- I CAN FIND A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. MY TRUCK CURRENTLY HAS 29,845 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419834June 6, 2021
STEERING
At highway speed if I hit a bump on the road or was in a corner the steering started shaking very violently. Had to emergency brake down to 25-30 mph before it corrected. Happened 4 times on a 250 mile trip on 6/5/21 and once on a 250 mile drive on 6/6/21. The condition put us at risk of losing control of the truck and possibly crossing the center line and hitting oncoming traffic. This just occurred so the truck has not been inspected. There where no warning lamps or messages sent. The truck has 16600 miles on it and is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419763June 5, 2021
STEERING
Experienced front wheel oscillation or "Death Wobble" . This occured at 70 MPH treveling on a straight portion of interstate highway after crosing an expansion joint between bridge and road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419714June 4, 2021
STEERING
My truck has a front-end suspension shudder when I travel over 60 mph. I've been told it's the early stages of a condition known as the "Death Wobble". Over the last 3 months I've had the tires replaced 2 times and balanced numerous times to make sure the shudder is not caused by the tires. The tires are not the issue... it's a suspension problem. I became aware of the Death Wobble about a month ago. The Ford Dealerships are well aware of the issue. Ford issued a TSB (now expired) to replace the Steering Stabilizers. Ford's TSB - replacing the Steering Stabilizers - is a temporary solution. I believe the Death Wobble is a design defect with the Ford F-250, 350, 450 trucks, in particular those manufactured from 2017 to today. The Death Wobble is a serious problem and WILL cause accidents, injury, and death. My truck has not yet gotten bad enough to cause me to loose control. I believe this is a serious design defect. I urge NHTSA to take action and insist that Ford recall the trucks that may encounter this condition. Ford needs to correct this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419561June 3, 2021
STEERING, SUSPENSION
The contact owns a 2019 Ford F-250. The contact stated while driving at various speeds over potholes, the front end of the vehicle would shake uncontrollably. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with the steering dampener needing to be replaced. The vehicle was repaired however, the failure recurred. The contact then took the vehicle back to the dealer two months later where the steering dampener was replaced again. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419371June 2, 2021
SUSPENSION
The problem with this vehicle is Death Wobble from the front suspension of the truck. Over the years it has done this and is quite dangerous when at highway speed, because when it happens, you will have to slow to 30 MPH to regain control of the the truck. I have had this issue fixed two separate times, about every four years, by replacing the ball joint and track bar. These repairs are costing about $450 usd. There are no warning before this problem happens. You simply have to hit a bump in the road going 60-70 MPH for it happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419388June 2, 2021
FUEL/PROPULSION SYSTEM, ENGINE
Hold down clamps for the fuel injectors are breaking or coming loose on diesel engine. Injectors are not visible for a person to look at as they are buried by covers. Due to the injector coming loose it would allow combustion gasses to escape the cylinder causing other injectors to become damaged and possibly causing a fire. This issue has happened 2 times on my truck and both times the Ford Technicians stated that it is not something that should happen. Vehicle was inspected/fixed by Ford dealership Techs back in March of 2021 and again in May of 2021(still there at this time). A check engine light came on and i immediately drove to the dealership both times. I will provide a picture of a Ford tech site where they talk about this issue happening and their internal memo. Ford at this time refuses to fix the issue and is making me pay for their defective parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419412June 2, 2021
FUEL/PROPULSION SYSTEM
Def Heater went out. There is a CSB 18M01 but does not cover all years of this vehicle. No reason why this should not cover all SuperDuty models from 2011-2015 F250-F550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419155June 1, 2021
STEERING
I was driving on route 78 East from Pennsy to NJ 5/27/2021 just crossed into NJ carrying a load of about 1400 pounds in bed of truck had cruise control set at 65mph when all of a sudden front of truck started to shake VIOLENTLY. Steering was shaking, dash board shaking and front of truck shaking. Had to almost go on the grass median because could not get over to right side lane because I was in the middle lane when this happened. All tractor trailers were on the side of me on right side lane so I was able to get over to the fast left lane and head into grass median when it stopped after I got down to 40 mph or less. With cars and trucks flying by me since I was only doing 40 mph in a 65 mph zone. Was able to get back over onto the far right lane next to the shoulder and started driving at 60 mph when all of a sudden it started to do it again. It stopped doing it again and was able to get back home 45 miles away from the initial incident. Got home and called Ford IMMEDIATELY to bring truck in. Truck only has 19000 miles which it turned on that hell of a scary trip. I could have killed myself or others the way I lost control of the steering. I couldn't even put my flashers on because I needed 2 hands on the wheel at all times during this incident. Truck is now at Ford dealership 6/1/2021 for service of this. NO lights or messages came on during this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419248June 1, 2021
STEERING, SUSPENSION
This vehicle is part of a fleet vehicle that I received new. I originally complained to the dealer that the vehicle has a front-end wobble. I was told originally that it was either the tires or a bad rim. I recently received new tires and the wobble has become unbearable. It is called the death wobble from the reviews I have seen online. When you are driving, the entire truck vibrates so hard that you feel as if you are on a roller coaster. The faster you go, 60-65, the steering wheel shakes with difficulty holding onto the wheel. I searched recalls and there have been none. My concern is that this can lead to an accident and either I or an innocent driver/passenger in another vehicle can be harmed due to the lack of repair or concern of Ford Motor. I called the owner of the Fleet and haven't heard back from the equipment manager. I did contact Ford customer service and reported this. This issue has been present but recently it has become difficult to hold onto the steering wheel. The weather is nice now but if it were in bad weather, this is a DANGEROUS situation. I initially thought it was a flat tire or a broken ball joint or stablizer arm, but it isn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419269June 1, 2021
UNKNOWN OR OTHER
Truck tailgate has been opening on it’s own while I’m driving for several weeks. The first few times I thought I had maybe pushed the FOB in my pocket somehow. I pull a bumper pull trailer most of the time and I had been taking the FOB out of my pocket and setting it in my console so I would not “accidentally” open the tailgate. Over the weekend I ran to the store and when I put my truck in reverse I could see from the camera that the tailgate was already open, and the FOB was sitting inside my console. Today I’m pulling a trailer and the tailgate opened up again at some point and smashed the tailgate all up from it crushing against the jack on the trailer. FORD tells me my truck wasn’t involved in the recall that was issued for this already and yet my truck is experiencing the exact same thing with no recourse other than to file it on my insurance and get hit with a higher policy amount or pay for it out of pocket and from what I can see will cost several thousand dollars. A quick internet search shows there are far more than me that are having issues with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419221June 1, 2021
STRUCTURE:BODY
The truck tailgate opened by itself 4 times since receiving the vehicle (5 month period). It happened both while stopped and while driving. This put drivers behind me at risk for cargo spilling out, though luckily that did not happen. The last incident scratched and dented the lift gate as it fell upon an attached bicycle rack in its raised storage position. I have not yet reported it to the dealer and plan to do so when I return from a trip. No messages on the dash were noticed. The problem appeared during the first month of use, but I assumed it must have not been fully closed. Since then I have been much more careful of closing and checking the liftgate, and I still find it open or hear a thud as it fully opens while parked or driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419087May 31, 2021
SUSPENSION
My steering wheel is out of orientation by 5 to 10 degrees. there is a shimming in the steering wheel. This is accentuated when i change lanes on the freeway and go over the lane deliniators. If i am on a smooth road on the freeway, my vehicle tracks perfectly staight without and pressure on the steering wheel(hands off, no other vihicles near me. I have less than 15,000 miles. Check mu service record. It is stellar. No accidents. No off road driving. Move my fifth wheel tralir 20 feet to a new space only. Never had the fifth wheel on the road yet. My fifth wheel is an ultra lite design for a F-150. There was a lawsuit for the Death Wobble for the 2019 and earlier models. How many adults and children have to die before it shows up on your radar screen. What are the algorithems for this to be a unhidden issue. Shame on you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419103May 31, 2021
SUSPENSION
Death Wobles. It has happened 4 times now in the last three days. Very scary and very unsafe. Numerous times on a busy freeway outside of Sacramento, CA. Had to avoid trucks and they had to avoid me when i had to slow my vehicle down to 50 mph. Ford should take care of this issue immediately. What does it take? Some people to die before there is a recall?????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419129May 31, 2021
STEERING
Ford has a known issue with a steering issue referred to as the death wobble Which causes the steering wheel to violently shake along with the front wheels shaking side to side until the vehicle is brought to a stop which is caused by hitting a bump in the road I do have a video of the steering wheel shaking but I can not seem to upload it to the photo section
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418982May 29, 2021
STEERING, SUSPENSION
Hit small bumps and the front end start shacking like a death wob you have to get on the break’s hard to control the vehicle Only have 16,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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