Ford F-250 Complaints

11,199 consumer complaints on file.

#11424716July 14, 2021
STEERING, SUSPENSION
Multiple incidents have occurred when the truck begins to shake severely after hitting a bump or uneven pavement. The shaking has been so aggressive that I was forced to immediately brake and pull to the shoulder. The shaking or “wobble” creates a major safety concern as steering and braking are strongly affected. When it happens, it is the most frightening occurrence in a vehicle that I have ever felt and strong concerns for my passengers and my safety is in question.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424800July 14, 2021
SUSPENSION
The contact owns a 2018 Ford F-250. The contact stated while driving 70 mph, the vehicle would shake abnormally whenever the contact drove over a pothole. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the steering dampener needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact filed a complaint. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424812July 14, 2021
UNKNOWN OR OTHER
The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn off the cruise control from the steering wheel but it failed and continued to accelerate. The contact attempted shifting out of the drive gear shift position and taking the key out of the ignition to turn off the vehicle but the vehicle still was accelerating in speed which caused the vehicle to crash and hit the rear end of the vehicle in front. Both of the driver's feet were on the brake pedal where excessive force was used but the vehicle continued to accelerate leading to a crash. The contact mentioned that the vehicle independently increased in speed up to 100 MPH or more during the failure. The vehicle was finally able to stop once it crashed into a guard rail. The front driver's side tire and door were detached from the vehicle. The air bags did deploy. No warning lights illuminated from the vehicle. The driver sustained injuries for a fractured left kneecap from the dashboard collapsing and bruises on their left leg and chest. The contact sustained injuries as well with a broken left big toe on their foot and bruises on their leg and upper chest. Medical treatment was at the scene and the ambulance did take the contact and the driver to a local hospital. A police report was filed. The vehicle was towed to a salvage yard where it was deemed a total loss. The vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximate 172,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11424815July 14, 2021
SUSPENSION, STEERING
While driving posted speed limit ( 75mph ) on highway in Texas. Vehicle went into a almost uncontrollable bouncing / shaking cause Vehicle to bounce / shake violently across the center line. I immediately reduced speed by letting off accelerate. Grasped firmly ahold of the steering wheel & basically " hanging on " till Vehicle stopped bouncing / shaking violent @ about 50mph. Fortunately no Vehicles were in the other lane however the vehicles behind me were affected. Going from posted speed limit to 25mph below as soon as I could.....obviously caused them so to respond. This " Death Wobble " as I found out created a very dangerous situation. For not only me but others as well. I experienced this 4 more times on this highway in Texas and twice on a highway in Illinois. Both had similar road conditions ( slightly wash boarded ) but Vehicle responded all times in the same violent shaking and bouncing to a point of almost losing control of the vehicle. Upon returning to Arizona - I reported issue at Horne Ford / they scheduled a appointment to look at the vehicle. This is scheduled for 7/20/2021@ 0900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424390July 12, 2021
SUSPENSION
On multiple occasions I have experienced a “death wobble” or a violent shaking that happens to the front end. It typically occurs at speeds over 50 miles per hour. It can also happen after going over bumps or grooves in the road. To stop the shaking, I must quickly slow way down or even stop completely. I have video documentation of it happening as experienced from inside the cab captured at its earliest onset on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424236July 10, 2021
STEERING
Experienced twice today the Ford Death Wobble with the front end of our 2019 Ford F250 Lariat Off/Road addition when going over a bridge expansion joint between 40 and 55 mph. The truck is a little over 2 years old with approx 31k miles on it. We were able to slow the truck down enough to stop the wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424122July 9, 2021
LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK
The contact owns a 2018 Ford F-250. The contact stated while driving at various speeds, the tailgate opened intermittently without warning. The contact then received notification of NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages). The dealer was notified, and the vehicle was repaired under the recall. The contact stated that soon after the recall was serviced, the failure recurred. The manufacturer had been notified of the failure and filed a complaint. The vehicle was not repaired. The failure mileage was 25,224.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423865July 8, 2021
SUSPENSION, STEERING
This truck developed "death wobble" after a simple tire rotation. At approximately 53mph, any bump in the road surface would cause the front end to shake violently and cause the truck to be uncontrollable. While violent, it locks the truck into an unsteerable condition and only hard braking can stop the truck. the truck shuttered violently until stopped. From the repairs it appears a combination of weakening shocks and steering stabilizer cause the front end to shutter mildly and probably constantly until the bushings on the track bar are worn enough to cause problems. Then any alteration in front end components, like rotating the tires will unbalance the entire precarious set-up. Once "death wobble" has occurred, it becomes more violent and happens more often until the truck is fixed. Worst of all, there is no single fix or known fix for this problem. The owner if forced to spent thousands of dollars trying every known fix until the problem stops. It was so violent, I was concerned the truck could possibly destroy itself. I was astounded the entire truck did not shake itself apart, it was extremely violent and made steering impossible. I had to drive back to the tire shop at 45mph and carefully avoid even the most minor bump in the road to stop the truck from shaking itself to pieces or killing us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423978July 8, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
While driving on Interstate 10 just past SR129 in Florida my cruise control disengaged and my throttle pedal began working intermittently.Since there was no exit for about 12 miles I proceeded at the speed I could (less than 50 MPH) to the next exit. I was able to limp in to the ford dealer in Lake City. He looked at the truck, noted the brake lights stayed on and informed me that a little plastic tab had broken that pushed the brake light switch to the off position. He further informed me that Ford does not sell that little plastic bumper and that the whole brake pedal assembly would have to be replaced. Part cost ~$300 + $500 labor or about $800. I said no thanks and limped the vehicle home on the back roads since it was too dangerous to try to drive 40 - 50 mph on the interstate Apparently, this is a common problem with late model Fords That presents a Safety issue and a major expense for no justifiable reason. The safety issue being that the engine throttle disengages every 10 - 20 seconds while driving only due to the brake lights being on. This can cause rear end collision and other accidents for no good reason. The monetary issue is Ford charging $800 when a $3 dollar plastic bumper would solve the problem that should not have happened to start with. For further info see: https://www.mustang6g.com/forums/threads/brake-light-switch-near-pedal-failure.122100/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423746July 7, 2021
SUSPENSION, STEERING
While driving at highway speeds and going over a bump, steering wheel will oscillate violently. Will have to slow down to nearly a stop to get it to stop. This happens between 60 and 65 MPH hitting the right bump truck gets death wobble, has to get on the brakes hard to stop it, had dealer look at it. It has been at the Ford dealership where I bought it and an independent shop and each time it has gotten a little better at each shop but still not completely fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423840July 7, 2021
ENGINE
The contact owns a 2015 Ford F-250. The contact stated while driving at various speeds, the vehicle entered limp mode. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vehicle was not under recall. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423845July 7, 2021
UNKNOWN OR OTHER
Ford death wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423606July 6, 2021
STEERING, SUSPENSION
My wife and I were travelling on Interstate 81 between our home in South Carolina to Maryland over the 2021 July 4th holiday. My wife was driving, at highway speed of about 75-80 mph. The truck travelled onto a bridge/overpass and when it exited the bridge, at the joint where it meets the road surface again, the truck experienced a small bump. Immediately, the he suspension on the front end began to vibrate violently , and this vibration travelled into the steering column. My wife was quite panicked and held onto the steering wheel with a death grip. The shaking was so violent, and accompanying noise so loud, I worried we had flattened all the tires. I instructed my wife to begin to slow and pull over to the shoulder. The shaking continued, and eventually she was able to exit the road onto the shoulder where she stopped the truck. She put the transmission in park and I got out to inspect the truck. No tires showed any indication of damage, nor did any of the suspension or steering components that I was able to observe. We drove on the shoulder for a little bit, and the vehicle operated normally. We got back onto the roadway and there was no vibration at all. My wife slowly worked her way back up to highway speeds, and no vibration. Over the remaining 15 hours of traveling that weekend, the violent vibration occurred two more times, both while travelling above 75mph and after going over a bump or groove in the road. This has never happened before in many interstate trips where speed was high. The truck is 2019 with about 26000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423675July 6, 2021
STEERING, SUSPENSION
Uncontrollable shaking when going down the highway after a bump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423450July 5, 2021
STEERING
While driving on I-40 east of Nashville, TN on Sunday June 13, 2021 I drove over a bridge expansion joint which sent my truck into an uncontrollable shaking of the front wheels and steering wheel. I was able to get truck onto the right shoulder and stop the shaking. I remembered getting a recall letter from Ford about this and notified a Ford dealer to get my truck into shop. The steering dampener (item in the recall), was replaced on June 30. On Sat July 3, I drove to Atlanta from Knoxville and on the way back I experienced this severe shaking three different times. Once on an expansion joint, once on a place where removal of lane markings had left gouges in the asphalt, and once again on a small pothole. My three passengers were terrified, as was I because we were in heavy traffic each time and in one location no place to pull off to safety. It's a thousand wonders we were not in a crash because of this situation. It's to the point now I'm afraid to drive the vehicle. I will be contacting the dealer again this morning and inform them the the "fix" did not help at all. I was shocked when I starting researching this situation and learned how common this is and how long it has been occurring, and I'm very unhappy the dealer I bought the truck from didn't bring this possibility to my attention. Obviously, making the sale was more important than my safety. This is an expensive truck and it's time, actually past time, that this problem was fixed once and for all by Ford, or substantial concessions made to the owners of these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423398July 4, 2021
SUSPENSION, STEERING
On multiple occasions, driving down the highway the steering and front tires begin shaking uncontrollably and I have to stop the vehicle to stop the shaking. It is a very disturbing experience and seems very unsafe. We replaced the front shocks and this did not resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423405July 4, 2021
SUSPENSION, STEERING
@ 70 mph on a major hwy after crossing over a bridge expansion joint my front end began to shake violently (death wobble) nearly having little control until I broke to 20 mph when the front wheels regained proper composure. I was fortunate that no one was following me in my lane and I know I scared the [XXX] out of a driver on my left as he saw the whole incident (slowing down and putting on his 4 ways) It scared the [XXX] out of me leaving me unsure of the security of my 70k truck. This has continued to happen several times while traveling rural roads with uneven (patchwork) pavement. Anything uneven roadwork seems to want to set it off. I have made an appointment to have the extended warranty to replace the steering dampener on July 9, 2021 @ dealership. This seems to be a band-Aid on the overall front suspension issue that Ford doesn’t seem to want to address (ongoing issue since 2005). I have read where the steering dampner has helped for a couple months only to return. And be it noted that when I first started to sense the instability of the front end (not quite the “death wobble”) I was told by the dealership upon an oil change and complaint about the issue (April 2021) that it was just the design of the suspension on the F250. They did check for wear and loose parts and found nothing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423151July 1, 2021
STEERING, SUSPENSION
Death Wobble. Truck was uncontrollable, shook so bad that I thought I was going to run off the road. has happened 3 times. Ford claims it is an expected issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422902June 30, 2021
SUSPENSION
The contact owns a 2013 Ford F-250. The contact stated while driving 50 MPH, the front end of the vehicle started shaking with no warning lights illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with axle shafts needing to be replaced. The vehicle was repaired. The contact stated the failure recurred and the vehicle was taken back to the independent mechanic who then replaced an unknown steering part however, the failure recurred. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422906June 30, 2021
STEERING, SUSPENSION
When I am driving about 60 ish miles per hour and I hit a bump or like a small pot hole my truck's steering starts to shake and the entire frontend shakes so badly that I cannot control the truck until I can get it stopped. It does not do it all the time it happens all of a sudden. I have put new tires on the truck, new front end parts, had it aligned and it just keeps happening. It has been going on since the truck had 110,000 miles just out of my warranty but the Ford dealer just kept telling me it was the tires. This morning it was the worst that it ever have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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