Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11509519February 28, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509474February 28, 2023
VISIBILITY/WIPER
2021 FORD F-150. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-142.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509197February 26, 2023
POWER TRAIN
Truck was due for oil change and tire rotation so I brought it to the dealer I purchased it from on Friday, 24-Feb-2024. When the service tech removed the driver side rear tire, the spindle nut securing the wheel hub to the axle fell on the ground due to a fracture (picture attached) in the mating threaded part of the axle. Was informed of customer satisfaction campaign 22B34 and a replacement part was ordered and installed the next day. The failure occurred sometime between 01-Sep-2022 at 19,384 miles when the tires were last rotated and 24-Feb-2023 at 28,085 miles. It appears to have occurred some time ago as the fracture portion is oxidized and there's quite a bit of marking to the outer circumference as I assume it was rattling around in the wheel assembly for some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508889February 24, 2023
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
2021 FORD F-150. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM NHTSA SAFETY RECALL 22V-842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508885February 24, 2023
VISIBILITY:WINDSHIELD
2021 FORD F-150. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-842. THE DEALER STATED IF THE CONSUMER WAS NOT HAVING PROBLEMS WITH THE WINDSHIELD WIPER MOTOR, THE RECALL WILL NOT BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508851February 24, 2023
POWER TRAIN
Truck has 30,129 miles driven. As car shifted into gear to drive, it suddenly went into neutral gear while driving. This was following a loud bang like sound followed by a rough shift into neutral. Truck eventually shifted back into gear. Truck has been at dealership for about a month, waiting for parts to repair/replace the transmission. Dealer service provider stated that this was a manufacturing problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508641February 22, 2023
POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
POWERTRAIN MALFUNCTION / REDUCED POWER Error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508163February 20, 2023
VISIBILITY/WIPER, POWER TRAIN, UNKNOWN OR OTHER
Ford has issued two recalls for my vehicle. I've included the Campaign/NHTSA# for each below. 22S53/22V623 22S26/22V250 In each case I have sought to have the vehicle repaired and in each case my dealer has said that Ford does not have parts available for their service department to make the repair. I've waited a reasonable time without any update from either Ford or my dealer prior to submitting this complaint. Ford has an obligation to make recall repairs within a reasonable time of announcing the recall. Their failure to do so could place consumers in danger. Otherwise, why would they initiate the recall in the first place? Anyway, I thought this was unacceptable and felt the need to complain. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508149February 20, 2023
POWER TRAIN
Took our vehicle in for regularly scheduled maintenance - oil change and tire rotation. Received a call from the dealership stating that when they removed the left rear tire the axle retainer bolt was broken and fell out. The service technician phoned to let us know that this needs to be fixed and would have to order parts. Also informed us that there is CSP BULLETIN 22B34 issued on February 14, 2023 for certain 2021 F150’s. This recall only pertains to vehicles built between May and September 2021. Our truck was built in December 2021 and is not included in this bulletin. However, my vehicle has experienced the same critical failure as trucks built between May and September. In addition, this part is on a national back order with no known date of when the part will be available. I am bringing this matter to your attention because this is a serious safety issue and needs to be addressed. Unsuspecting individuals can be driving their vehicles without any knowledge of this potential safety issue. My truck is currently at the dealership and I only have the above information that was provided by the Ford dealership’s service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508016February 18, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is a link to the Dashcam footage. Traveling 45mph in stop and go traffic. I braked (indicated by my hood dipping downwards) but failed to stop. Possible defect? Haven't had my truck back since the accident on 6/24/2022. https://youtu.be/HL7Iau0463I
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11507865February 17, 2023
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN: I was driving through light to moderate rain. I was following traffic probably at about 35 mph. I was driving in normal mode (no cruise control active) I saw a warning message out of the corner of my eye pop up on my dash (I didn't see what it was because it went away quickly after it came up). Soon after that, a bunch of warning messages started popping up on my dash one after the other. Then my engine shut off (dash still working, sync still working, power steering still working, brakes still working). Luckily, I was able make a turn and then coast into a gas station. Could have been a different story if I was somewhere else. I came to a stop, put it in park, (this is the unfortunate part, I franticly clicked through all the warnings without reading them), then I pressed the start button and turned the truck off. If I was the guess at what I remember seeing, I think I saw messages related to blind spot monitoring and other driver assistance stuff. After about a minute, I turned the truck back on. It turned over fine, but only idled about 20 seconds, and then turned off. Same situation as before except I wasn't moving this time. After calling a few people and a tow truck company (maybe 30 minutes later), I tried one more time to turn on the truck. This time it stayed on and idled normally. I left it on for about 10 minutes and then shut if off. I ended up having it towed because I didn't want to test my luck driving it. It is currently at a Ford dealership being serviced. The latest update that I have received is that the tech ran a diagnostic and could not duplicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507617February 16, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When traveling on a divided highway in the left lane with no vehicle ahead of me, as I am passing a vehicle in the right lane, just when I am about even with that vehicle beside me my truck applies the brakes firmly and unexpectedly. There is no associated warning message on the instrument panel display or audio alert like there is when it goes into collision avoidance. When it happened the first time I was very startled and worried it saw something that required braking but as it happens almost every time I pass someone I am getting used to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506878February 12, 2023
POWER TRAIN
Rear Axel Bolt Failure. Please help. This has been an issue for over a year with newer F150s. Most failures occur on the "Max Trailer Tow Packages" with the "floating rear axel". You'll see multiple failures on new trucks. Mine has ~18k miles. Dealer says it's unsafe to drive. Many are finding broken bolts incidentally when getting tires rotated. Others like myself hear it rattling. Someone will get hurt. I have a rental car provided by ford because it's deemed unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505766February 6, 2023
VISIBILITY/WIPER, VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were operating erratically. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,888. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505497February 4, 2023
FUEL/PROPULSION SYSTEM
I Have owned my 2021 F150 less than 2 weeks. I purchased the car with 200 mile on it. I was pulling out of a parking lot tonight and heard a clunk. 50 feet later the engine quit and there was a strong fuel smell and something was scraping on the pavement. We got out of the car and there was a big puddle of fuel under the vehicle. Upon further inspection, the front fuel tank bracket was unhooked from the right side and the front of the fuel tank was resting on the pavement. The fuel tube connection at the front of the gas tank was sheared off. We had the truck towed to Anderson Ford in Rockford, IL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505314February 3, 2023
VISIBILITY/WIPER
2021 FORD 150. CONSUMER WRITES IN REGARD TO INOPERATIVE WIPER MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505408February 3, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle performed as if the parking brake was engaged. The vehicle was taken to the dealer where the failure could not be determined. The vehicle was then taken to another dealer where it was diagnosed that the tires were rubbing against the brake line and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle needed to be taken to the dealer for assistance. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505376February 3, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
When the weather reaches freezing temperatures or below. The drivers side door will not unlock or open. It will not unlock using the Remote unlock, Key Fob, manual Key, unlock button on the door or pulling the handle from the inside. If there were an incident that would require exiting the vehicle quickly or emergency services needed to extricate the driver quickly, this would not be possible since the door can not be opened. This only occurs during cold weather. I live in Wisconsin and the temperatures during winter are consistently below freezing. The dealer will not get me in to address for another month to look at it. The truck was purchased February 2022. First sign of the issue occurred December 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504903February 1, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH PLATE
The contact owns a 2021 Ford F-150. The contact stated that while the garage door was opening, the tailgate erroneously opened, striking the garage door, and causing cosmetic damage to the garage door and the tailgate door. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504697January 31, 2023
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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