Ford F-150 Complaints

39,812 consumer complaints on file.

#11584963April 24, 2024
POWER TRAIN
Transmission has stuck in 5th gear multiple times and has suddenly downshifted from 5th to 3rd multiple times and has downshifted from 6th to 5th numerous times, also has started in 5th gear from starting of truck till I unhooked battery and then it went to normal 1st to start. On 2-3 occasions the wrench warning light has come on till I press ok then it may stay on a few seconds then turn off. Putting the safety of my family and others at risk as I travel highways daily. This is all after having to have another transmission in after the recall stating sudden downshift from 3rd to first, that recall caused my transmission to go out with zero help from Bob Moore Oklahoma city. They pointed the blame at me saying it didnt have transmission fluid but the shop that did the swap said it was not low or empty. This happened in 2021, here I am 3 years later wondering if it is going to be another expense I'm going to have to foot. And the recall procedure was preformed by bob moore Oklahoma city
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585017April 24, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was riding down the road the truck started to run hot then it slammed on brakes the power steering went out the panel the instrument panel was black I couldn't roll my windows down the truck was in drive but it wouldn't go and the motor was still running though and then it came all came back up and then it did this all the way home it would slam on break it didn't matter if I was going 30 or 60 and then it shut off before it got home and then the only way to get it going again was to jump it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585037April 24, 2024
POWER TRAIN
I purchased this vehicle from my grandfather. He bought the truck new and had it evaluated at approximately 15,000 miles due to transmission jolting. Ford topped off fluids and the problem improved. Around 60,000 miles or so, I started noticing intermittent misshifts, jolting, jerking, slipping and engine revving. I put a lot of highway miles on my vehicle. At about 66,000 miles I was attempting to cross an intersection and the truck stuttered, hesitated and bucked when moving into the lane. I narrowly escaped getting into a major accident with oncoming vehicles. I also had issues where the truck would "rev-up" when applying the brakes. Apparently this is a known issue with the 10 speed transmission with several class action lawsuits filed against Ford for these very reasons. I contacted Ford on several occasions and was told that since the vehicle was not in warranty (and despite the previous recorded problem) there was nothing they could or would do for me. Patrick Turner at Mullinax Ford suggested I open a case, which I did. He told me Ford would be helpful, they were not. The agent said she just collected information. Patrick did tell me there were three service advisories on the vehicle which can sometimes fix the problem, but again the truck was not in warranty. Sorry, not sorry attitude. A transmission does not fail at 66,000 miles, unless there is a manufacturing issue. Very disappointing as this vehicle is a threat to drivers, passengers and other cars on the roadway. After nearly getting killed or seriously maimed by this vehicle, I took it to a transmission shop where they confirmed the transmission needed to be replaced and that they have on average two Ford's a week that come in with the same issue, young truck, transmision failure. The certified shop installed the transmission that was purchased from Mullinax Ford and provided the labor. This young man has his life but his savings is depleted thanks to the $6,809.57 cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585073April 24, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving approximately 35 MPH, there was a clicking and rubbing sound in the front passenger's wheel well. Additionally, the contact stated while driving approximately 60 MPH, the vehicle was decelerating and was not shifting out of first gear. The contact waited 15 minutes and restarted the vehicle. The failure recurred and the contact was unable accelerate above 15 MPH. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact was notified of the Customer Satisfaction Program: 19N01 (Lead Frame Extended Coverage); however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585076April 24, 2024
POWER TRAIN, ENGINE
The contact owns a 2012 Ford F-150. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01 (Lead frame Extended Coverage). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585083April 24, 2024
ENGINE
The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil pump failure and metal shavings in the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585032April 24, 2024
VISIBILITY/WIPER
I would like to report an issue The motor fan or actuator on the vents doesn’t work properly and my windshield becomes foggy even though when I turn the AC on or heat on, it does not defrost the fog And gives poor visibility on the road I have to pull over roll the windows down to make sure it’s safe to travel. It’s very important. Should be part of safety issue to have clear visibility while driving. Don’t reason reason why I’m reporting this because my friend has the same issue and he’s been at the dealer to get the problem fixed. They can just fix it. There should recall this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584868April 24, 2024
ELECTRICAL SYSTEM
Bluetooth connects with loud static and does not allow hands free cell phone usage. Also, navigation screen freezes while using GPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584746April 23, 2024
SERVICE BRAKES
The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving in a parking lot, she depressed the brake pedal and it became stiff. The vehicle failed to slow down as intended. The vehicle collided with a parked car. A police report was not filed and there were no injuries reported. The contact then began driving at approximately 30 MPH, the brake pedal was depressed, and he observed a grinding noise emanating from the front driver side of the vehicle. The brake pedal then became stiff and did not slow down as intended. The vehicle was placed in the park position on multiple occasions to stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the check valve was clogged and the brake vacuum booster pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584788April 23, 2024
POWER TRAIN
The contact owns a 2017 Ford F-150. The contact stated that after towing a camper, the contact became aware that the front of the camper and the rear of the truck was covered in transmission oil. On another occasion, after parking the vehicle, the contact noticed transmission oil on the ground underneath the vehicle towards the rear end. The contact stated that despite repairs, the failure remained persistent. The vehicle had been taken to the dealer who diagnosed that the oil pan had failed. The oil pan had been replaced four times. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 23,345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584798April 23, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light and other unknown warning lights were illuminated. Additionally, the odometer displayed dashes only, not numbers. The vehicle was driven to the residence. The contact stated that previously the vehicle was repaired under NHTSA Campaign Number: 19V075000 (Power Train) and linked the failure to the recall. The contact stated that prior to the recall repair, the vehicle had experienced similar failures on several occasions. The dealer was contacted and informed that the failure had reoccurred. The contact was informed that previously the power train control module was reprogrammed and since the failure had reoccurred, maybe the power train control module needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584810April 23, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2016 Ford F-150. The contact stated that when the vehicle was taken to the dealer for regular maintenance, the contact was informed that the lug nuts were swollen, and the mechanic was unable to remove the wheel to replace the tires. The tires were not replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584843April 23, 2024
SERVICE BRAKES
Failure: Total loss of brakes, hard pedal, no airbags deployed, at estimated speed between 5 and 10 mph. Safety concern: Total loss of ability to slow down, stop or avoid impact. Crashed into a shop wall as a dealership technician with the brake lamps evidently applied before and after the impact. Reproduced: Vehicle in for ABS related faults on dash, which is why it was being pulled into the Ford dealer by a Senior Master Ford technician. Inspection by others: Not yet, vehicle has been left at impact site per management. No, there were no warnings, chimes, messages or any other symptom or sign to indicate a concern was going to happen.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584773April 23, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2021 Ford F-150. The contact stated that while driving in the snow at 30-35 MPH, he crashed into an unknown vehicle. The driver of the unknown vehicle fled the scene. The front windshield seal detached. There were no reported injuries, fire or air bag deployment. A police report was filed. The vehicle was taken to the local dealer, who informed the contact that they do not service windshields. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584411April 22, 2024
ENGINE
When I was driving a light came on that said low oil pressure. I checked the oil, and it was full. Driving to get it checked out the engine stopped. I had it towed to the FORD dealership. The engine failed at 81,000 on my 2015 FORD F-150. I was charged $220 for the FORD technicians to say "they do not know why the engine failed but for $16,000 they will put a new engine in." I asked for details as there is low miles on the engine. The technician said "they would be happy to tear apart the engine, for a fee, to find out." I asked about a warranty they said the motor is good for 60,000 miles after which point it is not covered. I found, on the internet, that the 2015 2.7 EcoBoost engine has problems with oil leaks and that the piston melt, fuse together and the engine stops. I also found there is a federal investigation into the 2.7 EcoBoost engine. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584417April 22, 2024
SEATS
The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the front driver's seat became unstable and was moving unintendedly. Upon inspection it was discovered that the front driver’s side seat mounting bolt had become unscrewed causing the side of the seat to move. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 76,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584418April 22, 2024
ENGINE
The contact owns a 2014 Ford F-150. The vehicle was taken to an independent mechanic for routine service and the mechanic discovered a crack in the right valve cover. The contact was referred to a local dealer and was informed that there were no recalls or warranties on the vehicle. The contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 117,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584429April 22, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle jerked. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the transmission had previously been repaired twice; however, the failure recurred. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 92,526.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584450April 22, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Ford F-150. The contact stated that while the contact's wife was driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the vehicle was in line at the car wash when the failure occurred. The vehicle re-ended the vehicle in front, which caused several vehicles to crash into one another. In addition, the vehicle bounced off the curve and crashed into two other parked vehicles before landing on the side of one of the vehicles. The contact stated that the whole incident happened in about five seconds. The contact stated that a parked police vehicle was one of the vehicles involved in the crash. No injuries were sustained. A Police report was filed. The vehicle was towed to the tow yard. The vehicle was scheduled to be towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584520April 22, 2024
POWER TRAIN
2018 Ford F-150 10speed transmission has failed at 110k miles. Yes available for inspection upon request. Cannot shift into 4, 7, 10 gear on highway causing almost collision. Took vehicle for inspection on vehicle for tranmission issues on 10/13/2023 and 02/01/2024. Vehicle had a TSB on September 7, 2018 and was never made aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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