Ford F-150 Complaints

39,812 consumer complaints on file.

#11595708June 21, 2024
POWER TRAIN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle and attempting to shift out of first gear, the vehicle failed to respond. The power train warning light was illuminated. Additionally, the speedometer was inoperable. The contact was able to drive to the nearby independent mechanic, where it was diagnosed that the output wheel speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed the contact that it was a known failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 133,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595770June 21, 2024
ELECTRICAL SYSTEM
Sunroof malfunction/leaking sunroof. Originally occurred in 2020 with the track not operating correctly. Manufacturer was able to fix that. However, after that it started leaking whenever it rained. Not pouring in the vehicle but dripping out of the sunroof control panel. It’s done it ever since then. 2022 I had dealer check it again, this they didn’t take it serious I believe as, they told me they were ordering a part to fix and would call me. I never heard back, called dealer and response was they hadn’t gotten part in. Never heard anything back from them. So, still dealing with leaking/malfunctioning sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595775June 21, 2024
BACK OVER PREVENTION
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed images on opposite sides of the rear of the vehicle. The contact stated that images on the left were displayed on the right side instead of the screen. The contact stated that the failure occurred intermittently; however, the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595816June 21, 2024
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact stated while his wife was driving at an undisclosed speed and while reversing, the contact stated that his wife heard an abnormal rubbing sound. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed with a fractured driveshaft. The vehicle remained at the dealer awaiting the repair. The contact related the failure with NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595766June 21, 2024
POWER TRAIN
The automatic 10 speed transmission 10R80 covered by TSB24-2176 will violently downshift or upshift causing passengers and contents of the vehicle to be thrown around the vehicle. This happens at random events, sometimes while accelerating, sometimes while decelerating, and without warning, which leads to violent decelerating and lurching on the road, which is a safety concern in heavy traffic. The transmission has been serviced 3 times by Ford of Homewood, twice under warranty and once out of warranty (60K powertrain) but there is no fix or remedy to repair this issue. I own several other identical 10 speed equipped trucks that operate fine, perhaps a bit jerky with shifting, but this truck is a safety hazard that cannot be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595732June 21, 2024
POWER TRAIN
Starting at roughly 2000 on the odometer the truck began shifting very harshly, missing gears, slipping gears, lurching forward during shifts. Upon acceleration through the first four or so gears, there is a very loud "thunking" sound presumably upon shift. There have been 4-5 times I was turning across traffic at a safe distance, and the truck would not accelerate, missing several gears. I was almost hit hard several times because of the truck failing to drive. Dealership turned me away 3 times, saying they would not be able to diagnose anything without a CEL code. Since the truck doesn't throw any fault codes they would not take it in for troubleshooting or attempt to reproduce the issue. The issues were reproduced by a local shop I took the truck to for a third party opinion. The loud thunk was thought to be too low a lubricant level on the slip yoke where the drive shaft meets the transmission. The shop checked and there was sufficient lubricant. They reproduced the thunk sound driving slowly with several technicians witnessing the issue standing within sight distance. These known and reproducible issues with the 10R80 transmission and there have been an exorbitant number of reports of this behavior in owner message groups, all with the same lack of resolution. Dealerships either don't fix the issue, won't troubleshoot without a CEL code, or say the transmission is working as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595459June 20, 2024
VISIBILITY, BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the rear-view camera unintendedly activated, causing the display to become inoperable. The contact also stated that the rear-view camera occasionally failed to work properly, increasing the risk of a crash. The contact stated that the crash prevention system alerted the contact of an imminent crash however, there were no vehicles nearby. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The contact related the failure with NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, neither the VIN nor the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595469June 20, 2024
ENGINE
I just started towing with my 2018 2.7L F-150 Eco Boost. I went on a long trip with my family towing our camper. When coming off the highway we slowed down to yield for our turn. The vehicle shut off in the middle of the highway, presenting a serious safety concern for me and my family. Throughout the rest of the trip this continued to happen when coming to a stop. Ford has known about this safety issue since 2018. TSB 182249A was issued on August 16, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595491June 20, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to open the sunroof, the sunroof failed to open and made an abnormal powerful roaring sound. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact of a Class Action Lawsuit being opened regarding the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595525June 20, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission was shifting erratically between gears. An unknown warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a lead frame failure. The vehicle was not repaired since it was no longer covered under warranty. The contact related the failure with an unknown Customer Satisfaction Program. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595558June 20, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission was shifting hard. The transmission was lagging while downshifting or upshifting. The contact stated that the vehicle lunged forward and lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer, who refreshed the computer. The contact stated that the driving data was lost during the software update. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595577June 20, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the maintenance warning light illuminated. The contact became aware that the transmission had independently shifted several times. In addition, all the instrument gauges had dropped to zero. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that an appointment was scheduled for the vehicle to be diagnosed. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall however, the contact was informed that the recall had expired. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595579June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that the vehicle hesitated while starting and the engine made abnormal rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595620June 20, 2024
UNKNOWN OR OTHER
The truck rolls down my driveway while in park if the parking brake isn't applied. Has been repeated has not been inspected. Almost hit one of my children and went into the road. It is available for inspection. No warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595237June 19, 2024
POWER TRAIN
Coolant leak on turbo cooling lines both sides. Rubber seal is faulty resulting in coolant leak. Driver side turbo and passenger side turbo alike.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595265June 19, 2024
EXTERIOR LIGHTING
LED headlamps become too dim to drive at night. 1. Dealerships may recommend headlamp unit replacement (around $3000USD). 2. However, uniform dimness in both lamps indicates an upstream electrical issue. 3. Recent service inspection (Invoice #[XXX] at AutoNation Ford in Bellevue, WA) indicated that all existing diagnostic procedures to inspect voltage and battery health came up negative, but they have no process to diagnose the control unit or measure the candle output of the headlamp projectors. 4. Case #[XXX] has been opened up with Ford to ask engineering to develop a procedure to diagnose, repair, and potentially issue a recall with the part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595302June 19, 2024
POWER TRAIN
My vehicle, a 2011 Ford F150 with a six cylinder engine and automatic transmission, recently began experiencing "UNEXPECTEDLY DOWNSHIFTING INTO 1ST GEAR WHILE IN MOTION" AND HAS ALREADY CAUSED A LOSS OF CONTROL IN HEAVY TRAFFIC. While I was able to avoid an accident, this is a serious safety issue. It is noted that NHTSA has recalled 1.3 million Ford F150 vehicles for the years 2011 - 2013. My particular VIN [XXX], was not included. How do I get a Recall letter to have my vehicle declared a recall and get it repaired. The vehicle is experiencing the same problem as those already recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595310June 19, 2024
POWER TRAIN
Transmission is hard shifting both when up and downshifting which causes vehicle to slip or spin out in wet or slippery conditions. Ford Dealership has technical service Buliton 24-2101 which identifies a problem with the hard shifting. At this point they are not offer a recall. Online this hard shifting issue is listed as as a problem on many Forums. Also, ford does has a recall on the same transmissions in the F250 model but not the F150 model from what I understand. The Ford Dealership gave the Following Assessment on the Transmission: Year 2017 Make Model Body Color 02/06/18 License Num! FORD F-150 WHITE DESCRIPTION OF SERVICE AND PARTS #1 - 60F0ATRD: Auto Transmission Diag AUTOMATIC TRANSMISSION CONCERN - C/S: HARD SHIFTIN G. GOING UP AND DOWN. Caused by Road tested, felt intermittent harsh upshift and downshift during slow speed shifting in parking lot and in round-a-bouts. Checked for bulletins, 24-2101 states harsh shifting can be caused by sticking valves in main control valve body or CDE clutch cylinder sleeve axial movement. Due to age/mileage, recommend remove & replace valve body and check CDF clutch passages for air leaks, and if leaks are found overhaul or replace Tech: James L (100) M278043 Sub Total: 72.50 #2 - 00F099P: Multi-Point Inspection MULTI-POINT VEHICLE INSPECTION Sub Total: . 00 Please Note: #[XXXX] CREATED 2024-05-31 11:40:00AM TAKEN BY JOEY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595325June 19, 2024
SERVICE BRAKES
At 65mph driving in sport mode which has increased regeneration during deceleration which provides substantial braking, I was approaching stopped traffic. I let off the throttle pedal anticipating the braking effect and regeneration but the truck instaneously switched driving modes to normal without my input. It took me a second to realize I was not slowing and had to manually activate the brake pedal in order to stop in time. I tried to reselect sport mode after stopping and it was greyed out with a message saying some features are disabled while driving. Normally you can switch drove modes while driving. After restart truck returned to normal operation. The danger was the unantisipated change to braking effect during a critical time before a high speed stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595326June 19, 2024
SEAT BELTS
Front driver's side seatbelt latch failed. Upon disassembling the latch assembly, it was found that a part of the mechanism broke off causing the latch to fail. The part appears to be cast metal, and it failed along a narrow portion of the mechanism. It seems that this part would be more robust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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