Ford F-150 Complaints

39,812 consumer complaints on file.

#11597705June 29, 2024
POWER TRAIN
Transmission failure, leaded frame model. Truck down shift from 6th to 1st gear and or locks up in 3rd or 5th gear won’t shift up or down. Going 75mph to 1st gear through the truck into a drift and spin. Avoid cars and side wall on pure luck do low traffic. Had kids in the vehicle at the time. Problem has been reproduced by a ford dealer and private mechanics. Components been replaced and still continue to have problems on the 4th transmission in less then 6 month. By inspected by a mechanic no warning on the down shift no light no indication of failure. Throws a system check light but no other lights and light goes off after truck has been turned off and on a agin.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11597736June 29, 2024
UNKNOWN OR OTHER
When you going down the road at 4550 mile an hour it just dropped down the first gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597744June 29, 2024
POWER TRAIN
Harsh and erratic shifting including going into neutral when accelerating. I almost got T-boned by on coming traffic. Now people honk at me cause I’m scared to turn on yellow light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597366June 28, 2024
POWER TRAIN
Automatic transmission would suddenly downshift from a high gear, slamming into first gear abruptly slowing the vehicle down without warning. It felt like I was in an accident. I was so startled , I didn't know if I had hit something or if I had been hit in the rear end. On another occasion the rear end locked up and caused the tires to chirp. The vehicle only had 38,374 miles on it. I found a Ford training bulletin (TSB 15-0142 & TSB 16-0015) on 2015-2016 F150's with transmission issues. On 07/28/21 I took the vehicle to Jarrett Ford and they performed a transmission update 16-0015 on the vehicle, R/O Number 623834/1, but the problem was not resolved. On 08/23/21 I took the vehicle back to Jarrett Ford and they had to completely rebuild the transmission R/O Number 624682/2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597368June 28, 2024
POWER TRAIN
10 speed Transmission bucks and jams when accelerating and bangs down shifting unexpectedly, creates an unsafe feeling with this action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597372June 28, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
To whom it may concern, As a proud owner of a 2018 Ford F-150 with the 5.0 V8 and 10-speed transmission, I have recently been facing significant shifting issues with my truck. These issues occur at various times during my ride, making my daily commute a stressful experience. The transmission shifting slams into gear and downshifts from 8 or 9 to first gear, disrupting the smooth operation of my vehicle. Despite consulting multiple mechanics, I’m still unsure whether it's a computer issue or if the transmission needs to be replaced. I checked the NTHSA and learned that this vehicle had a recall for this issue. I trust in Ford's commitment to quality and safety. I need to know how I can get a remedy for this inconvenience. I don’t feel it's my responsibility to spend upwards of $8k for a new transmission when Ford has a recall on this truck. Please advise on the necessary steps as soon as possible. This issue is causing me significant inconvenience. I don't feel safe, and I would appreciate your help in this manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597416June 28, 2024
POWER TRAIN
Sudden downshift while driving approximately 35-40MPH. Truck bucked hard and caused significant change in speed. This happened multiple times between approximately 5/13 and 6/2/24. On 3 occasions the transmission slipped out of gear with the "wrench" warning light. On incident of warning light was while backing down a boat launch. The vehicle was not inspected by a mechanic or dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597431June 28, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
AN INTERMITTENT FAILURE OF THE OUTPUT SPEED SENSOR (OSS) IN THE TRANSMISSION MAY RESULT IN AN UNINTENDED DOWNSHIFT TO FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597439June 28, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made ticking and rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a cam phaser and camshaft timing unit failure. The dealer replaced the cam phaser and gasket. The contact related the failure to Technical Service Bulletin: 23-2143 (Cold Start Ticking/Tapping/Rattle with Possible No Restart During Auto-Start-Stop Operation); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597449June 28, 2024
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597452June 28, 2024
TIRES
The contact owns a 2019 Ford F-150 equipped with Michelin Tires, Tire Line: Defender LTX, Tire Size: 275/65/R18, DOT Number: [XXX] . The contact stated that after a visual inspection, he observed that the front passenger’s side tire rib was cracked and separating from the tire body, exposing the steel belts. The vehicle was taken to the dealer, who was unable to diagnose the failure but determined the failure to be an abnormal safety hazard. The tire was replaced, but the contact had since observed the failure occurring in the remaining tires. The manufacturer was not notified of the failure. The failure mileage was 35,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597461June 28, 2024
POWER TRAIN
Very hard shifting while driving and hesitates shifting while driving; both upshifting and downshifting. Occasionally gets stuck in a lower gear when driving. Hesitates when shifting between drive and reverse. Has progressively gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597505June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 109,679.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597509June 28, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I was going 45 MPH several times and have had the truck shift to first, the last time was the last and it only has 3 gears when in limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597510June 28, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the transmission erroneously upshifted and downshifted unexpectedly. The contact stated that the transmission had randomly shifted from 6th to 8th gear and from 3rd to 2nd gear unexpectedly. Additionally, while restarting the vehicle, the failure had self-corrected but the failure later reoccurred. The vehicle was examined by an independent mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597519June 28, 2024
POWER TRAIN
Hard and or lagging shift seems to have delayed shift then slam into gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597527June 28, 2024
ELECTRICAL SYSTEM, STEERING
When the auto stop/start feature is engaged at a stop and I am the first vehicle at the light or stop sign, the steering is unresponsive when making a turn into or through the intersection after the auto start re-engages and has posed a safety issue steering/turning because of the delay that occurs in powering the power steering pump. On repeated instances, I have entered an intersection making a turn expecting the steering to be powered, only to find I have to struggle with the steering manually until the pump engages. The first time I asked the dealer to check the issue, I was told that my battery was dead and I had to buy a new one. I was told that would take care of the problem. The problem returned, however, and I took the truck back to the dealer. During the second dealer visit, I was told that the power steering pump is electric and has to run off the battery for a period of time (they confirmed the battery was fine during this second visit) after the auto stop/start re-engages and that is what causes the delay in power steering after the auto stop/start turns the engine back on. I was told that it gets worse if the battery doesn't have a full charge, but there was nothing that could be done to resolve the issue. On multiple occasions, I have feared that I would end up in a wreck with oncoming traffic after I struggled to steer until the pump engaged. Why would the manufacturer design a system that creates such a safety issue? The date below is the approximate date and mileage for the second dealer visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597532June 28, 2024
SERVICE BRAKES
Approximately 2 months ago I stopped to get a bagel breakfast and parked my 2018 Ford XFT on a slight 2 to 5 % slope parking lot. I put the truck emergency brake on and pressing on the brake petal put the truck into Park. I exited the store after picking up my order an got into my truck , depressed the brake petal and at the same time pulled the emergency brake button to release the vehicle still in Park mode.The shifter would not release the transmission to Drive mode or move at all and stayed I lock mode. After approximately 20 minutes to no avail to get it into Drive Mode I called the local FORD Dealership where I bought the truck and told them my problem at which time I was informed I needed to get the truck towed to the Ford Dealership. I then called a Tow Truck and waited for about half an hour until it arrived. Both myself and the Tow truck driver made several attempts to engage the truck to Drive Mode. The Two truck driver was sucessful on the last attempt not knowing how he got it into Drive Mode. I had to pay the tow truck driver the full amount and drove to the FORD Dealership which was approximately six miles away. Next day I got a call from the Dealership telling me my truck was done. I was informed there that they were not able to duplicate the problem and found nothing else wrong with the emergency brake. I paid that bill which was approximately 200.00 dollars. I had no problem with the brake since, until today 6/28/24 several months later. Problem repeated itself on miles 2 to 5% slope. Called the same FORD Dealership Service Dept. No Response. Called Sales Dept. women paged Service Rep. Informed him of past problem and repeated problem today. He informed me that NO One there or Any Ford Dealership Representative Anywhere in Region or National knows what to do in his situation. Further, stating I should have the truck towed th there Dealership ASAP. I repeated my problem and asked if he had any Phone Number for FORD HQ he said none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597545June 28, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted, causing the vehicle to decelerate unintendedly. During the failure, the service wrench symbol was illuminated. The cause of the failure was not yet determined. The contact stated that the vehicle was previously serviced under an Extended Warranty coverage, but the failure occurred. The manufacturer and local dealer were notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597567June 28, 2024
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford F-150. The contact stated that the front driver’s and passenger’s side doors failed to open when needed. The contact stated that several attempts were needed while using the key fob to unlock the door. Additionally, the contact stated that vehicle was not equipped with automatic lock/unlock feature and could only be locked/unlocked using the key fob. The contact stated that while attempting to remove the key fob from the ignition switch, there was approximately 5 to 10 minutes before the key could be removed from the ignition switch. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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