Ford F-150 Complaints

39,812 consumer complaints on file.

#11607913August 12, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607929August 12, 2024
POWER TRAIN
I was driving on the busiest section of interstate in my city which goes up a bit of an incline. I was in the left lane. As I was going up the incline, the RPMs on my truck jumped way up and then I lost all power. My dash lit up with a red message saying "STOP SAFELY NOW" and I had no propulsion at all. There is no shoulder on the left side of this interstate and very little shoulder on the right. I had to whip over across 2 lines with zero power while I was losing speed, almost getting run into by 2 separate tractor trailers who both had to slam on their brakes and honk at me. I made it to a tiny section of shoulder up against a large retaining wall. It was so tight that the only way I could get out of my truck safely was through the passenger door, and then it would only open halfway before hitting the wall. Thankfully, our state's DOT emergency vehicle showed up about 15 minutes later to help mitigate traffic. I had to have the truck towed and it is now in the shop. Ford has known about the issues with the CDF drums in these trucks for a long time and have an associated TSB for it: 24-2176. It's a transmission issue, and there is already a class action lawsuit against Ford over the 10R80 transmission. This is the most dangerous situation I have ever been put into in my decades of driving. Ford is negligent in this by acknowledging that there are potentially catastrophic issues with their transmissions and doing nothing to remedy them on their dime. Over the months prior to this, I had minor issues in 8th, 9th, and 10th gear where occasionally the transmission felt like it "slipped" slightly. A service engine warning would pop up, but it would go away after the truck was restarted and the issue wouldn't pop up again for weeks. The Ford service people back in February claimed they had fixed it when I took it in by reprogramming a module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607932August 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was idling, the contact’s husband shifted from the park to drive and discovered that the brake pedal had extended to the floor while depressed. Later while driving approximately 25 MPH and depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor and the vehicle failed to stop. The contact stated that the parking brake was used to stop the vehicle. The vehicle was later examined by and independent mechanic who diagnosed that the brake master cylinder was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607953August 12, 2024
ENGINE
The contact owns a 2019 Ford F-150. The contact stated when the vehicle was cold started, the vehicle rattled for several minutes until the engine warmed up. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 Cam Phaser Replacement (Engine). The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608014August 12, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2013 Ford F-150 SVT Raptor experienced the failure condition described in TSB 15-0137 causing sudden and complete loss of power, with no previous warnings, due to the fuel pump relay fuse holder melting and the fuel pump abruptly shutting off. This occurred while my son was driving the vehicle and while he did an admirable job of getting the truck off to the shoulder with no power, he was nevertheless on a freeway onramp around a blind turn with a merge where drivers were attempting to accelerate to highway speed, thus placing him in a dangerous situation for the hour or so it took to get a tow to the Ford dealer for repair. This failure mode (and subsequent repair) has had a TSB for 9 years and clearly has the ability to cause a safety concern, as it did in this case. Had I known about this TSB, I would have implemented it proactively given the severity of the potential failure and the high likelihood for it causing a safety issue. There are already dozens of complaints on this exact topic in NHTSA's database. Please consider elevating this safety-related defect to a full recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608020August 12, 2024
POWER TRAIN
The contact's boyfriend owned a 2014 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while her boyfriend was driving 60 MPH, the transmission downshifted unintendedly, and the vehicle jerked, causing the contact's boyfriend to lose control of the vehicle. The vehicle crashed into the rear of another occupied vehicle. The contact was unsure whether the air bags were deployed. The ambulance transported the contact and the other driver to the hospital, where it was confirmed that no major injuries were sustained and both drivers were checked out of the hospital. The contact stated that both her boyfriend and the other driver sustained body pain. Both vehicles were towed and totaled. A police report was filed. The contact became aware of NHTSA Campaign Number: 24V444000(Power Train), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11608036August 12, 2024
POWER TRAIN
The issues I have had with my 2016 Ford F150 appear to be related to the 6R80 transmission installed in the vehicle. I have experienced unexpected and unwarranted downshifting at highway speeds to lower gears causing the vehicle to decelerate significantly while in motion with traffic. This issue can then cause the vehicle to not start after pulling over to inspect the vehicle. This issue has been reproduced on at least five separate occasions over a two month period. I am attempting to seek repairs for this safety issue through an authorized Ford dealer and have been told there is a several month wait for transmission service due to the amount of other people having transmission issued as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608061August 12, 2024
ENGINE
I am told that there is a common issue with the year/make Ford that I have where the engine ends up needing replacement. The check engine light was on, so we took it into Ford and the engine “soaked up the oil” and when it was brought in it only 1.2 quarts left and was supposed to have 8 quarts. The Ford dealer stated that this is a common issue with this particular engine. Now the warranty company isn’t willing to cover without proof and Ford can’t prove because it’s an internal engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608066August 12, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted from fifth gear to first gear. The contact stated that the RPM increased to 6,500 RPM. The contact stated that while continuing to drive to the intended destination, the temperature gauge indicated that the engine was overheating. The contact stopped and parked the vehicle. The contact stated that upon inspecting the engine, the coolant had splashed all over the engine and was leaking onto the ground underneath the engine compartment. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched and discovered NHTSA Campaign Number: 24V444000 (Power Train); however, neither the VIN nor the model year was included in the recall. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was 248,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607968August 12, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2023 Ford F-150. The contact stated that while her son was at a red light, the vehicle jolted forward crashing into the vehicle in front without warning. The automatic braking system failed to engage. No injuries were sustained. A police report was filed. The vehicle was not towed and was able to restart. The dealer was contacted, and the vehicle was not diagnosed or repaired The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11607799August 11, 2024
POWER TRAIN
Truck makes loud clanking noises while shifting. Has very hard shifts between gears upon acceleration and braking. Holds transmission in certain gear till the truck almost redlines before it very aggressively shifts. Makes a grinding type sound when accelerating at low rpm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607817August 11, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle was stopped, preparing to make a left-hand turn at a four-way intersection, in Drive with my foot on the brake. I had manually pressed the button to disable the "Auto Start-Stop" feature earlier in this trip, and the light was on indicating that feature was still disabled. While stopped, the vehicle's engine suddenly shut off. On the dashboard, the informational cluster indicated "Auto StartStop Shift to P, then Restart Engine" with the logo for that feature (An "A" in a looped arrow icon) showing below. I shifted to Neutral and restarted the vehicle with no issue - at which time the warning messages went away - and continued the drive without further incident. I have not been able to reproduce the issue, yet. I was in the vehicle with my 1-year-old son in his car seat, preparing to make a left turn across oncoming traffic when the vehicle shut itself off, placing us at considerable potential risk. The vehicle has not been inspected by police, a dealer, etc. as of yet but I will be bringing it to a Ford dealership as soon as I can. I have included an example photo of the same error I saw, taken from an internet forum. This is not my truck, but is the identical warning message to the one I saw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607836August 11, 2024
POWER TRAIN
My transmission will down shift into 2 gear no matter how fast I'm driving and my gear position on the dash goes out but no check engine like has come on yet this has happened multiple times in the pass couple weeks. The last time I was driving at 65 MPH and the truck down shifted and locked the back tires up and motor RPM hit 8000. The truck slid about 200 yards before it slowed down and started shifting back into 6th gear. I was pushed up into the steering wheel if my seat belt would have stopped me I could have hit the windshield. I refuse to drive this truck until it is fixed and can be proven it will not happen again. Thanks for looking into this...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607849August 11, 2024
POWER TRAIN
At about 32k miles the transmission quit working properly. It would go into neutral randomly and then slam back in gear. Took it to Ford and they did a warranty TSB repair. Then at 54k it started doing it again almost causing me to be in a collision with on coming traffic. Once again Ford performed a warranty TSB repair. Just got it back and it still doesn't work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607743August 10, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
This afternoon while getting ready to leave church, I pulled my truck forward about 10 feet with no issues in order to load some things in the truck bed before taking off. The truck started up just fine, and the starter sounded just as strong as it always does, indicating the battery was of good health. Upon starting the vehicle less than 5 minutes later the engine would not start due to a dead battery - or so that's what the symptoms led me to believe anyway. I heard some clicks, but no starter motor activity, then saw a warning on my radio screen stating "turn ignition off or start engine." This could have been at a stoplight, leaving me as a stalled vehicle in the middle of the road had it happened in conjunction with the auto start/stop that shuts off the engine when stopped for a short period of time. I have not yet taken the truck into a dealership to have this issue looked at. This appears to be a resurfacing problem from about 2 years ago when I had electrical issues where my radio would not turn off as I got to work one morning - even though the ignition had been turned off and the driver door was open. The radio was still running when I got back to the truck in the afternoon. I was able to drive home that day, but with limited functionality of the truck. It was during a heavy rain, and the rear brake lights would not work, and the windshield wipers would not turn on. When I went down the next morning to take it into the dealership, I had to get it jump started, as the battery had died from the radio running all night long. When I got it jump started, the truck acted normally again, and I took it into the dealership and explained all of this, but they turned me away, as they told me there was nothing they could do to fix the problem if the symptoms had disappeared. There were no warnings before either of these episodes. This appears to be an electrical system failure. This problem has not been reproduced. The vehicle has not been inspected by a professional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607765August 10, 2024
ELECTRICAL SYSTEM
The vehicle stopped to work without any warning or apparent reason. Now the gear shift is stuck at Park position and the vehicle will not start asking the driver to move the gear selector to Park position. It will not also take any charge (it's Lightning, an EV). It's a safety hazard if the vehicle stop while driving and may leave the driver and passengers stranded away from home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607698August 10, 2024
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
This complaint was already documented here: NHTSA ID Number: 11487857 Turned my truck on to hear a LOUD pop, scared everyone inside. Speakers continued to crackle and pop, at a lower volume. No audio or music played. Thinking it would go away, I continued out of our neighborhood. When it didn't, I stopped and turned the truck off, as well as locking the vehicle, with the same crackling noise coming from the speakers despite everything being shut off. Turned the truck back on and went through audio settings. The only thing that made it stop was switching from "Stereo" to "Surround" mode in the settings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607457August 9, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607483August 9, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission downshifted unexpectedly. The contact also stated that the vehicle occasionally failed to start as needed. Additionally, the instrument panel failed to show the gear selected. The contact stated that eventually the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed with needing the lead frame replaced. The vehicle was not repaired. The contact related the failure to an unknown recall however, the vehicle had previously been repaired under the recall. The contact stated that the dealer had not diagnosed the vehicle when the recall repair was performed. The manufacturer was made aware of the failure. The failure mileage was approximately 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607495August 9, 2024
POWER TRAIN
While driving down XXX (XXX in Auburn Hills), a wrench light came on the dash in my truck and started experiencing acceleration issues. I also could no longer see that I was in Drive mode (vs P, R, N, etc.). After I got off the expressway and slowed down at the first light, I noticed it was hard to accelerate again and took some time to begin shifting thru the gears. Once I made it to my destination and turned off the truck, it would not restart, no engine turnover whatsoever. I managed to trick or reset the issue by shifting into neutral (still could not see that I was in Neutral because the transmission could tell where the shifter was at) and I restarting the truck in order to limp home. Truck did not start the next day. Had the vehicle towed to a dealership and the fix was the transmission "lead frame connector" was bad. I was told that there was a recall on this exact same issue on older model F150's but not my 2016. On top of that, I was just outside the "extended warranty" that I purchased when I bought the used truck in 2019. And I still had over 15,000 miles left of the extended warranty, but I had passed the end date first. Cost for fix was appr. $1100. 2016 Ford F150 w/ 5.0L V8 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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