Ford F-150 Complaints

39,812 consumer complaints on file.

#11617217September 30, 2024
SUSPENSION
I was told there was something hanging underneath my truck and when I looked I found the sway bar had broken. It was not the end links but the sway bar itself. I have never been off roading or abused the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617258September 30, 2024
POWER TRAIN
While driving 80 mph using cruise control on flat straight freeway, vehicle randomly would downshift from 10th gear into much lower gears, causing rapid deceleration. This happened multiple times, after transmission issues were reported to dealer and dealer "could not find any issues." Dealer eventually said new transmission was needed, replaced it, and then 30k miles later similar transmission issues are happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617268September 30, 2024
POWER TRAIN
The 2013 Ford F150 we bought has had nothing but problems with it when we bought it. We did have one recall done on the transmission. We took it back in to the ford dealer and they confirmed now that the transmission is bad and is $7,000 to repair. There should be a recall done on the transmission completely as the transmission should not be bad on a 2013 ford vehicle. When driving the truck it would shift really hard going in to 4th gear. This definitely is a safety issue as we have not been able to even drive this truck on the freeway due to shifting so hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617278September 30, 2024
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
VIN: [XXX] NHTSA recall number: 23V41800 Manufacturer recall number: 23S30 My car has a current NHTSA, I have scheduled over 5 appointments to have Ford address the reverse lightbar replaced. And all 5 appointments have been unsuccessful at replacing the light since [XXX]. It is now October 2024, over 17 months since the NHTSA recall from June 2023. As of the date of this letter, my next appointment is schedule for [XXX], once again I called Colonial Ford dealership in Plymouth, Massachusetts to confirm my lightbar is available and the service advisor told me it is not in stock, and rescheduled me to [XXX]. This letter pursues, after several failed appointment and long wait times waiting to hear the part is on backorder for the last year. I am attaching proof all appointments and phone calls, and email notices of scheduled appointments, but were unsuccessful since the part is not in at the dealership. Over the course of the last year, I have called monthly and after receiving email and recall notices, and to no avail, each time I am told the part is on backorder and to call back. I continue to have problems with my taillight flickering, and problems with my reverse light for the last six months, recently a few weeks ago, I was given a warning by Plymouth Police Department in Massachusetts. I explained and showed proof of the recall. I have patiently waited since I keep thinking it will be here next month, well it is now almost 1.5 years later and the part is still on “backorder”. Patiently waiting is now a safety issue. I have explained to the service advisor that my car detects an accident collision because of the faulty light and Ford has failed to promptly address and replace the tail light. Please see Ford attached invoices addressing the Collision Detection malfunctioning from November 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617292September 30, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
Loss of Acceleration in 2022 Ford F-150 PowerBoost Hybrid I am writing to report a safety issue with my 2022 Ford F-150 PowerBoost Hybrid, which has been experiencing acceleration lag and loss of power during regular driving conditions. Component/System that Failed: The powertrain system, specifically related to the integration between the electric motor and gasoline engine, appears to be malfunctioning. This issue primarily affects the vehicle's ability to accelerate after a stop or during turns. Safety Risk: The loss of acceleration poses a significant safety risk to both myself and others on the road. The delay in throttle response has caused the truck to remain in a low gear for several seconds, even with the accelerator fully pressed. This issue has occurred while merging onto highways, when moving through intersections, where quick acceleration is necessary to avoid collisions and a simply stop signs taking a turn where I'm not able to accelerate after. The delay increases the likelihood of rear-end collisions and creates dangerous situations, especially in heavy traffic. The problem has been reproduced by a dealer and many other owners have reported the same issue. I'm hoping that Ford has releases Powertrain Control Module (PCM) update aimed at addressing this, but the issue persists for many, including myself after recent PCM updates. The vehicle has been formally inspected by my local Ford dealership. They will be applying a PCM update on 10/10/2024. There were no warning lamps or error messages that appeared before or during the incidents. The problem occurs unexpectedly, usually when I press the accelerator, particularly in Eco or Normal driving modes. The issue has been less frequent in Sport and Tow/Haul modes, but this results in increased fuel consumption, which negates the advantages of the hybrid system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617293September 30, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 55 MPH, the transmission slipped out of gear and unexpectedly downshifted to either 2nd or 3rd gear. The contact stated that the vehicle slowed immediately nearly causing a crash. The contact stated that the "WRENCH" symbol was illuminated. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The contact stated that the failure recurred. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The contact called a dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617305September 30, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
My truck started having issue(s) accelerating properly on-time over the past few months. The issue was only intermittent and occurred sometimes when needing to accelerate quickly in certain scenarios such as turning onto a busy road or merging in high traffic. It would also sometimes downshift very hard when driving at moderate speeds ~40 - 50 mph, and jarred the vehicle so hard it felt like the engine was going to drop out of the truck. The acceleration issue resulted in several incidents in which I was in danger of being struck by other drivers for being momentarily "dead in the water", but the worst incident occurred when I was attempting to merge into a left lane (9/11/2024) during rush hour in front of an on-coming dump truck; my truck did not accelerate AT ALL and the dump truck had to slam on his breaks and swerve out of the lane, coming extremely close to destroying me at about 45 MPH; had my vehicle accelerated correctly it would have never an issue. I am certain I would have suffered severe injury or death from this incident. I had no warning lights or other indications something was wrong and have no notices from Ford about the issue (see below). I took the truck to Coughlin Ford of Heath (Ohio) and they quoted me over $4000 for the parts and labor stating that cam sprockets need replaced along with re-timing labor. They said there were no active recalls but Coughlin and two other repair shops (one private and one Ford dealership) told me that this is a very common problem with these trucks and that there previously was a Ford customer satisfaction program to have this problem fixed in the past few years. I was NEVER notified of the program despite being the sole owner and only ever taking my truck to dealerships for repair over the past 6 years. I contacted Ford and filed a complaint (ref CXH02678193) but they indicated they would not be helping me despite nearly getting me killed. My out of pocket total was $4619.11 for parts, labor, and a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617317September 30, 2024
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated while reversing the vehicle, the rearview camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617328September 30, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated while driving 60-65 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was unable to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The contact stated that the vehicle later restarted; however, the failure recurred while driving. The contact was able to restart the vehicle after 30 minutes. The vehicle was taken to the dealer, where it was diagnosed that a fuse box where the sensors were attached to had melted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617347September 30, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I have a 2012 f 150. I am the second owner of this truck. going down the road a wrench appears on my dash board. The issue seems to be Safety recall notice 16s19/ NHTSA recall 16v-248. The software update was done in 2019. The problem started 4-5 months ago. Ford tells me they dont have to fix the problem now because the it is out of the extended warranty they put on the vehicle. They admit there is a problem but won't fix it. I am driving a unsafe vehicle. I think they should. I drive my grandchilden to school in this truck. do i have any recourse?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617126September 29, 2024
POWER TRAIN
I was driving down the road going about 60mph and all of a sudden my transmission information on my instrument cluster started glitching like my 1-6 and my D for drive was flickering and just disappeared warning sign came up said see owner's manual next thing I know my transmission shifted from six gear down to first gear and locked up my back tires luckily I released the gas pedal right when I noticed it was glitching I think that might of helped a little before it dropped down in gear major safety risk I'm happy I was not on the interstate or hauling anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617141September 29, 2024
POWER TRAIN
I have had multiple repairs to my transmission including full replacement. Gears are already slipping or hesitating and its only been 1 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616770September 27, 2024
POWER TRAIN
Vehicle down shifted to lower gear on highway. "Wrench" alert light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616772September 27, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Driving at highway speed, went to accelerate and pass another vehicle on a four-lane highway with my vehicle ending up in the far left lane attempting to pass. Truck lost all power, began to shake violently like it was misfiring, got an illuminated wrench on my dashboard, and at that point began to coast with no power being supplied by the engine. Miraculously I was able to coast across three lanes of highway to the shoulder without being rear ended by traffic moving at 70 mph which would have resulted in a catastrophic accident (endangering myself and my family and others on the road that day). I shut the vehicle off to stop the engine from shaking and misfiring and let it sit about two minutes. I restarted the vehicle, the illuminated wrench went away and the truck idled as normal allowing me to drive another 25 highway miles to my home without incident. Had a mechanic put a diagnostic tool on my truck to see if any error codes were thrown from it which no codes were present. Have taken it to Ford dealership near my home, they have been trying replicate the condition for three days and have been unsuccessful. Their hunch is throttle body assembly needs to be replaced ($675 fix). Quick query of NHTSB reported incidents shows a growing quantifiable history for the Ford F150 3.5L Ecoboost experiencing the exact encounter I had on this day. My family and I along with others on the highway were fortunate the event didn't end up tragically that day. Ford - time to step up and rectify via recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616775September 27, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) and the vehicle was taken to the dealer for the recall repair. The contact stated that the following day after having the recall repair completed, while driving 60 MPH, the transmission unexpectedly downshifted, causing the wheels to lock up. There were no warning lights illuminated. The vehicle was driven to the residence at slow speeds. The vehicle was taken to the dealer to be diagnosed. The dealer related the failure to NHTSA Campaign Number: 24V444000 (Power Train); and the contact was informed that the recall repair needed to be performed again. The vehicle was not repaired a second time. The manufacturer was made aware of the failure and confirmed that the VIN was no longer covered under the recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616790September 27, 2024
ELECTRICAL SYSTEM, STEERING
My truck truck won't start. We could jump it and it would be fine. I took it to ford and found out it was a bad Body control module and there was a nationwide backorder. I found on line a recall for other F-150 but didn't included mine. I was able to have mine repaired. Now I was pulling my camper home from Maine, parked the truck at home. The next morning I had a notice on the dash to have power steering serviced, found out the rack and pinion is bad. Again found others on-line with the same issue. I am lucky it didn't happen while towing or when my wife was driving. I also now have the same issues with a 2012 F-150. I feel like it needs to be investigated and Ford needs to make it right. I will fill out a complaint for the 2012 truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616795September 27, 2024
ELECTRICAL SYSTEM, STEERING
I started getting a notification on my dash about a issue with the charging system. I checked system and it is fine. Now I am getting other lights on my dash and head lights flashing. Come to find out, it's a bad Body control module. I also have a steering issue, from time to time the truck is hard to steer and I been told it's signs of a bad rack and pinion. I also have had the same issues with my 2011 F-150. The bad body control module I fixed but the steering if bad. I have read on Ford forums that others across the country are have the same issues but of course no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616834September 27, 2024
STEERING
My truck has been exceptional other than normal repairs. But for approx a year, my power steering capability continued to fail - reverting to manual steering. I was unable to secure an appt with my dealer immediately - leadtimes were 4weeks, so I went to Midas where I knew a couple techs. They advised that my serpentine belt was failing and affecting the electronic controls - which includes my steering column and it needed replacement. I note that I was having battery charge issues too and those have gone away. The fix seemed to work. I paid over 800.00 this past April 2024and all was good. The problem began to manifest again, off and on since Late July and I brought the truck back to Midas. They advised that ford has announced a recall #14509 for this condition. I contacted Davidson Ford, Clay NY, my dealer, advised of the issue and had my truck inspected on 9/24/24. Their inspection confirms the defect but they advise that my truck is NOT covered by the recall. This is ludicrous. This completely unfair and the dealership will not assist nor will ford. They of course blamed you which is laughable. I feel my family is at risk, I cannot in good consciousness sell this vehicle and my trade value is destroyed. I am in a financial bind, retired and can’t afford this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616890September 27, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Since 09/23/2024 my 2021 ford f150 the ABS ,service advance trac and pre-collition assist not available messages are displayed every time i press the brakes, the truck is only 3 years and has 21077 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616827September 27, 2024
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Well I will be driving and randomly it will pop up saying issues with pre collision fault and fault with power steering and suddenly loose power steering while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150