Ford F-150 Complaints

39,812 consumer complaints on file.

#11617652October 2, 2024
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted from 6th gear to 5th gear unexpectedly. The power train warning light was illuminated. The speedometer dropped to "0", and the instrument cluster became inoperable. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617696October 2, 2024
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated while driving approximately 40 MPH on two occasions, the transmission unexpectedly downshifted to first gear. The vehicle slowed down abruptly, and the rear wheels locked up and squealed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617698October 2, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal ticking, tapping, and rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin 23-2143. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617746October 2, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I took my 2013 Ford F150 in on Feb. 15, 2019 due to a recall. They reprogrammed the software, only took a few minutes. This is recall #19S07. It was due to the truck possibly shifting from any gear into first gear suddenly. Very dangerous. I did not have that problem before or since the recall until one week ago. Pulling onto the highway, RPM's went very high (3500-4000) even though I was only going est. 25 MPH. My speedometer showed "0". This problem comes and goes and now I feel completely unsafe driving my truck. I contacted Ford customer service and I do not think they will fix this unless I cover the tab. I feel that this is unfair. I have taken it in and left it all day but they did not get to it, my local Ford dealer is out until mid November for service. My truck now gets stuck in first gear or downshifts into first gear and the instrument display goes wacky, no speedometer, etc. I noticed a green wrench icon light up yesterday when this happened. Over 1.2 million F-150's had this problem. Over 100,000 trucks did not receive the proper PCU reprogram and need new reprogramming. I believe my truck is one of these as I am now having the exact issues that the recall was supposed to solve. Fortunately, I have not been travelling at high speeds when this happens but this problem can cause the transmission to shift from any gear at any speed into first gear, which could be life threatening. According to Ford, it is the powertrain control module software that causes this problem. Trucks built at Dearborn Assembly Plant, 4/28, 2010 to 10/28, 2013 and Kansas City Assembly Plant, 5/18, 2010 to 11/18, 2013 have this problem. My truck's manufacture date is March 2013 so it falls into both of these timeframes. I feel that this is a severe safety issue and could result in serious injury or even death. I think that because the 2019 service recall did not solve the issue, since my truck has these exact things going on with it, Ford is responsible. Thnx
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617784October 2, 2024
POWER TRAIN
While traveling down [XXX], My 2014 F150 suddenly downshifted while driving 70 MPH. I contacted the dealership because it was showing output speed sensor fault and they advised it was a recall. The vehicle was “fixed” by reprogrammed but since they updated the vehicle, the vehicle continued to downshift and now my truck will not drive properly. Since they came out to reprogram, I haven’t been able to drive my truck but 2 times. I drive over 150 miles a day with my [XXX] daughter in my truck. It doesn’t go in drive without jumping and I’m worried to even try to drive it with my daughter inside. Spoke with the dealership again and they now said because the codes not there anymore there is nothing they can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617786October 2, 2024
ELECTRICAL SYSTEM, ENGINE
The Starter on my 2018 Ford F150 XTR (XLT trim to be sold new in Canada) with the 5.0L Coyote V8 engine failed @ only 46,000 miles. I have done my own auto repair for years, and have replaced a few failed or failing starters, none of which were @ less than 100,000 miles. After a little research, I found out that Ford "created" their Coyote engine with the Auto Stop/Start feature as a fuel economy measure to satisfy USEPA. However, this resulted in a several orders of magnitude increase in the number of starts within any given time frame (say, over the course of a year) and, since Ford did not re-design the starter to account for this radical increase in the sheer number of starts, starters are failing early. Mine failed @ 46,000 miles, and I've read multiple online posts from owners of this engine that had to replace the starter, one as early as 27,000. Check out owner comments @: [XXX] I should NOT have been required to pay for Ford Motor Company's design FAILURE. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617494October 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door lock master switch was inoperable. The contact replaced the door lock fuse, and the switch became functional; however, the failure recurred. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617506October 1, 2024
ENGINE
My engine went out at 120,000 miles, had to get my engine replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617541October 1, 2024
ENGINE
The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly decelerated. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617564October 1, 2024
ENGINE, POWER TRAIN
The codes I uploaded the dealer is telling us that it is now requiring a new engine. All of the issues has an NTHS bulletin and is a recall on the same trucks same year except my Vin is cut off and not included, but is having the same exact issues as the ones in the recalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617569October 1, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train). The contact stated while driving at approximately 55 MPH, the transmission unexpectedly downshifted from 5th gear to 1st gear, and the wheels locked up and the vehicle then shifted into 3rd gear. No warning light was illuminated. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617578October 1, 2024
STEERING
The steering started to ‘jump’ upon making a turn. Upon inspection it has been determined that the steering column needs to be replaced for safety and vehicle function. We have less than 82,000 miles on the vehicle. It has been inspected by our mechanic and replacement part has been ordered (takes up to 5 days to receive).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617521October 1, 2024
EQUIPMENT
The contact owns a 2023 Ford F-150 equipped with an OEM jack. The contact stated that while her husband was replacing the passenger's side rear tire and using the jack for the first time, the jack bent, causing the vehicle to collapse onto the rotors. There was no injury sustained. The vehicle was taken to the dealer, where it was inspected, and the dealer informed the contact that there was no damage to the vehicle. The jack was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,630.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617436October 1, 2024
STEERING
The component that malfunctioned was the steering wheel when traveling in excess of 50MPH. The steering wheel when turning left of center will catch and not return to center on own without the intervention of the driver. It is available for inspection upon request. If the driver does not intervene this can put other vehicles on the road and occupants of the vehicle malfunctioning at potential risk of a crash or serious injury. The problem has not been able to be reproduced by two dealers. Where the current owner has had the issue occur frequently. The component has not been inspected further past the initial complaint to the dealer to the owners knowledge. There are no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared in the first few thousand miles of owning the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617147September 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Iba conduciendo en carretera abierta y el carro se trancó feo estuve a punto de salirme de la carretera , el motor falló y bajo la potencia de manera desmedida, y derrapó , logré controlar el carro pero ahora el carro presenta códigos y fallos en la potencia , tiembla y estoy pagándolo y no me sirve , está parado ocupo ayuda para devolverlo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617162September 30, 2024
POWER TRAIN
the transmission cooling lines broke and caused the transmission to size
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617176September 30, 2024
VEHICLE SPEED CONTROL
i was driving on the highway at 50MPH in 5th gear. the truck goes in neutral on its own and then 1st gear for about two seconds and then back to 5th gear. the ground was wet and the rear tires skid. i believe that's what prevented the tires locking up and getting out of control it was a very scary situation that could have ended very bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617191September 30, 2024
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Continues issues with the electrical and hybrid system. This is the second time of complete vehicle failure, although the power steering went out completely and the automatic parking brake briefly activated before the truck completely failed / quit running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617199September 30, 2024
POWER TRAIN
During a 5,000 mile vacation trip thru mountainous terrain the transmission wouldn't downshift properly and has continued since during everyday driving. There is vibration felt through the truck and steering wheel. I made an appointment at the Hanover Pa dealership and they verified the problem. The Ford garage had it 4 days and put in an entire rear drive shaft which didn't fix it. The next trip there, they replaced the torque converter which they immediately told me still didn't fix it and it's been there a week torn apart. They have now replaced almost $4,000 worth of apparently functional parts. Our last conversation was they don't know what is wrong and they need to contact Ford. The first hazard l face is the truck won't shift down in a timely manner, especially on hills to come to a full stop. The next hazard is the truck sitting at the Hanover Ford dealership, torn apart for yet another week and they aren't equipped with an answer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617201September 30, 2024
ENGINE
The contact owns a 2013 Ford F-150. The contact stated that while starting the vehicle, there was a loud ticking sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-2305. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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