Ford F-150 Complaints

39,812 consumer complaints on file.

#11622523October 29, 2024
UNKNOWN OR OTHER
The Main Control/Lead Frame failed and yes, I took my 2014 F150 to Mac Haik Ford Dealership in Pasadena, TX to inspect the vehicle after the recall had been done on 8/30/2024. The service guy came to my house and reprogrammed the Powertrain Control Module. The safety issue was unexpected or harsh downshifting and sometimes it wouldn't start. The problem was confirmed by the Ford Dealership, which cost us over $1700 to fix, we thought it had something to do with the recall. 2011-2012 F150 had problems with the Main Control/Lead Frame and they were recalled, so I don't understand why there is a safety issue with the same part in 2014. It was inspected by the Ford Dealership and fixed. Before we took our truck in to find out what was wrong an engine light came on and then after that a wrench light came on. This happened while we were driving and after the lights came on the transmission downshifted. So we went home and called Ford and took the truck in on 9/24/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622578October 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that after the engine warmed up the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The contact was advised to take the vehicle to the dealer for repair. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622584October 29, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission shifted erratically and the transmission temperature increased. The contact stated that the transmission was shifting abnormally. The contact stopped and parked the vehicle. The vehicle was started, and the transmission temperature had decreased. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622593October 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that an abnormal rattling sound came from the engine compartment upon starting the vehicle. The contact stated that after the engine had warmed up, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the cam phasers. The vehicle was not repaired. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622492October 29, 2024
UNKNOWN OR OTHER
The Air Dam on my 2021 F-150 failed seemingly while driving down the interstate highway traveling within posted speed limits. While the Air Dam did not completely separate from the vehicle there are many reports of this occurring. These parts are plastic and metallic in nature at highway speeds can easily become projectiles threatening property harm and bodily harm including death. Ford should resolve issues with the Air Dams before someone is killed due to its improper construction and prone to breaking. To complicate matters Ford refuses to fix this part under its Bumper to Bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622430October 29, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The main dashboard screen either works delayed after starting, and also unknowingly screen freezes. Have ALMOST backed up into another vehicle not knowing screen was frozen, have been into shop 4 times for repair and NOT ONCE has been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622221October 28, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle was jerking and shuddering while changing gears. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The wrench warning light was illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622244October 28, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 73 MPH, the transmission downshifted from 6th gear to 4th gear. The vehicle was taken to the dealer; however, the vehicle was scheduled for diagnostic testing within several days. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622265October 28, 2024
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 60 MPH in heavy traffic, the contact attempted to slow down while approaching an intersection and the vehicle unexpectedly downshifted to third gear. The contact pulled over and disconnected and reconnected the battery and restarted the vehicle to reset computers. Additionally, the contact stated that occasionally while driving at high speeds, the transmission downshifted to 5th gear unexpectedly. There was no warning light illuminated. The contact stated that the failure had become a recurring failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622269October 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was parked near the side of the residence and unoccupied as he was inside the home asleep, the vehicle caught on fire. The contact stated that the dogs alarmed them of the failure and the contact could hear the tires possibly popping/exploding due to the fire. The exterior and interior walls, attic, and electrical box were all burned. The Ford app indicated a "Faulty Connection" warning message as he attempted to dial 911. The local fire department arrived to extinguish the flames and filed a report but was unavailable. A police report was not filed. No injuries were sustained. The contact stated the fire marshal advised that the vehicle should not be moved until further investigation. In addition, the contact stated that the fire may have started from the middle console due to an EV battery failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a report. The failure mileage was approximately 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11622306October 28, 2024
ENGINE, UNKNOWN OR OTHER
Upon purchase of my vehicle, I occasionally would notice an unusual gear downshift. Then, upon receiving a Ford Recall 24S37 and NHTSA Recall 24V444000, regarding the update to the powertrain control module, I now continue to have a check engine light come on each month with the same error code. I've returned each month since the recall to Ford dealers to have the check engine light looked into further since the update, but each month the check engine light continues to return. Downshift to lower gears continues occasionally. 2 different dealers have seen the codes in the history of the vehicles computer when put through the Ford diagnostics. Invoices provided upon request, if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622308October 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 70 MPH, there was intermittently an abnormal sound; while attempting to switch the vehicle into 4WD the vehicle shuddered. The brake warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the driver’s side wheel hub and bearing assembly needed to be replaced. The vehicle was repaired; however, the failure still occurred. The vehicle was towed back to the dealer where it was diagnosed that the electronic throttle body needed to be replaced. The vehicle was repaired; however, the failure still occurred. The vehicle was towed to the dealer once again where it was diagnosed and determined that the vacuum booster needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 148,194.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622366October 28, 2024
STRUCTURE:BODY:DOOR
The contact owns a 2017 Ford F-150. The contact stated that upon exiting the vehicle and attempting to lock the doors using the door lock buttons on the driver’s side panel, the doors failed to lock. The contact stated that the failure was occasional. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622157October 27, 2024
POWER TRAIN
In April 2024, My vehicle lost power while driving on the interstate and no warning, just a wrench popped up on the instrument panel. I put the vehicle in neutral and started back up and no more issues since until this past week in October 2024 with about 145000k miles, it happened twice without warning on the interstate. I looked up my Vin# and saw there was a noted issue from Ford Motor Company but no recall. It showed molded leadframe in some of its vehicles through Customer Satisfaction Programs 16N02 and 19N01. This should be a national recall because it is a safety issue when it gives no warning before it happens and could cause a major accident or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622066October 26, 2024
VEHICLE SPEED CONTROL, WHEELS
At 45 mph the gear downshifted causing back tires to skid. Then gear illumination disappeared and wouldn't go into gear(while trying to leave a steep boat ramp) very scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622078October 26, 2024
POWER TRAIN
I was driving down the interstate when my truck abruptly started hard shifting and wouldn’t come out of 3rd gear had to pull off the road put the truck in park and turn the truck off. After turning the vehicle off and back on the check engine light came on and a yellow wrench illuminated on the dash board saying “see owner manual”. I attempted to put it in drive with success it will showed me in 3rd gear and had a hard time gaining speed. I drove the truck safely to auto parts store and they attached there OBD scanner to the truck and got faulty codes for p07021abd p07022. They said it was a lead frame assembly sensor failure. My truck was working perfectly fine before this incident had occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621875October 25, 2024
POWER TRAIN
Vehicle would not shift properly and at times or down shift to first gear at highway speeds almost causing a couple of accidents due to lose of acceleration / deceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621884October 25, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford F-150. The contact stated that the Driver's Door Ajar message was displayed on the instrument panel despite the door being closed and locked. The contact stated that the failure only occurred during colder weather conditions. The vehicle was taken to the dealer who confirmed that the VIN was not included in a recall. The contact was informed that the door latch had failed and needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report a failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621917October 25, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving at undisclosed speeds, the transmission was slipping between gears. The vehicle unexpectedly downshifted while driving 70 MPH. The contact stated that the wrench symbol was displayed on the instrument panel. The gear message turned on and off while driving. Additionally, while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a code reader and determined that the failure was due to the speed output sensor. The vehicle was taken to the local dealer, who informed the contact that there was no recall coverage for the failure on the VIN. The vehicle was not diagnosed or repaired. The contact called the manufacturer who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621933October 25, 2024
POWER TRAIN, ENGINE, AIR BAGS
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train), and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated while at 60-65 MPH, the transmission downshifted unexpectedly. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond while the engine was revving. The speedometer and the odometer became inoperable. Several unknown messages were displayed. The power train, the check engine, and the air bag warning lights were illuminated. The contact stated that the failure had progressively worsened while driving and required the contact to temporarily pull over to the side of the road. The manufacturer was notified of the failure. The manufacturer contacted the dealer, and the manufacturer informed the contact that he had to pay out-of-pocket for the additional repairs. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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