Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11640794February 5, 2025
STRUCTURE:BODY
Tailgate opening without interference from driver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640425February 3, 2025
POWER TRAIN
10 speed transmission has started shifting hard at times and is random when it occurs. At times the hard shift comes with some stuttering under normal acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639939January 31, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
Just bought this truck. I was driving down the highway and my sunroof had exploded and blew off the top of my truck. I also noticed that my windshield is wavy and hard to see through.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639630January 30, 2025
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2021 Ford F-150. The contact stated that while driving on the highway at 35 MPH, there was a loud pop from the rear end of the vehicle, and the rear end of the vehicle started vibrating abnormally. No warning light was illuminated. The contact immediately parked on the side of the road to inspect the vehicle and became aware that the driveshaft had fractured in half. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the drive shaft had fractured in half and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639460January 29, 2025
STEERING
The contact owns a 2021 Ford F-150. The contact stated that while making left and right turns on several occasions, the steering wheel vibrated with the "Steering Assist Fault - Service Required" message displayed. The vehicle was towed to the dealer where it was diagnosed, and a software update was performed. The vehicle was repaired but the failure reoccurred on the way to the residence. The vehicle was taken back to the same dealer where it was then diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to the same dealer for the third time and it was diagnosed that the PSCM steering control module and steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639081January 28, 2025
STEERING
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the electric steering fault message was displayed. A dealer was contacted. The vehicle was towed to the dealer where is was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 21V407000 (STEERING). The manufacturer was not notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 38,008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638912January 27, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving 60 MPH, the transmission independently shifted to neutral, and the vehicle decelerated. In addition, the power train failure warning light illuminated. The contact stated that within several seconds, the vehicle returned to normal speed, and the power train failure warning light was no longer illuminated. The contact stated that the failure occurred while driving on a major highway. The vehicle was taken to the dealer where it was diagnosed with an external transmission failure. The contact was informed that the transmission needed to be replaced, and the software needed an update. The vehicle was not repaired. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638966January 27, 2025
POWER TRAIN
Transmission suddenly downshifted from 7th to 1st gear when driving along a highway. This significantly slowed the vehicle down and almost caused a following vehicle to collide with me. The vehicle will also shift from 4th to 3rd violently, revving the engine then slammining into gear. This throws the heads of all occupants a d causes significant early wear and tear on power train components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638488January 25, 2025
POWER TRAIN
Multitude of transmission problems, Have smelt clutches in the transmission burning very strongly twice now. Hard shifting up shifting and downshifting. Slamming into gear almost locking up the back wheels. Has failed to move with transmission binding up putting it in reverse. Multiple slippages and different gears. After the truck is stopped at a light for 10 to 30 seconds there will be a hard clacking sound and the transmission that can be felt in the floor. Extreme hesitation almost causing an accident pulling out into traffic. Check engine light one time for faulty Park solenoid and the vehicle would not come out of park. Disconnected and reconnected the batteries. Cleared the code and finally got it to come out of park. The code cleared after 3 days. Was working with the dealership over the phone remotely at the time with it. They said it disappeared and they didn't know why. Transmission has been flushed at 50,000 miles by ford dealership. Ford dealership has done a reprogramming on it so far. Transmission still had problems had a Ford take a ride with me. He stated that it need to be rebuilt or replaced. Ford dealer is dragging their feet to do anything. I have many text messages into the service writer updating him of new problems and current problems as they occur. They are fully well aware of the issues. I drive a lot like 6,000 miles a month and I think they just don't want me put miles on their loaner vehicles for their faulty transmission problems. I purchased the vehicle in February 2024 problems have been occurring since purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637762January 22, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the door opened independently. The contact stated upon inspecting the vehicle, he noticed that the door latches was frozen, and the contact was unable to enter or exit the vehicle. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The contact related the failure to NHTSA Campaign Number: 17V652000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included in the recall. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637495January 21, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637116January 20, 2025
WHEELS
Unable to rotate tires or change a flat tire because per dealer Ford lug nuts are swollen and they can not come off with standard tool (lug wrench). Dealer informed me this has been an issue for years but there are no recalls. I was shocked to find out a simple issue like a flat tire can not be fixed due to the simplest designed piece of equipment on the vehicle (lug nut). Dealer stated i can buy replacement lug nuts from Ford for about $200.00 but they will do the same thing over time. I just found many write ups about this ongoing problem and wonder why NHTSA allows this to not be a recall ... this is a safety issue. Get Ford to redesign the Lug Nut, make it a simple one piece design and relace at no charge. If I or one of my family members get a flat tire and is stranded that would not be good!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636701January 18, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
When turning right there was a complete loss of power with no response from the throttle it was just stuck coasting at 20klm hr. For 20 seconds or so then throttle kicked in and normal operation again. This has happened twice now in the past week. Very dangerous especially when turning into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636700January 18, 2025
UNKNOWN OR OTHER
In the cold winter of Bismarck, ND, all of my truck's door handles are frozen, so I am unable to get in or out of my truck (NHTSA SSM XXXXX). I have been climbing in and out of my window to get into my truck. This is already a safety concern recognized by your organization, so why doesn’t my truck qualify for a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636475January 17, 2025
EXTERIOR LIGHTING
Passenger side DRL assembly on headlight has failed. Dealer says the DRL is not repairable and the headlight assembly requires replacement. The safety of myself and others was put at risk by the absence of 50% of my vehicles DRL system, which diminished my visibility on the roadway. There were no indications of failure until it occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636663January 17, 2025
EXTERIOR LIGHTING
Passenger side headlights assembly has a daytime running light that stopped working properly. There is no longer a fully functioning running light that decreases visibility to other vehicles. The manufacturer will not replace and the it cannot be repaired without a full headlight assembly replacement that is not affordable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636453January 17, 2025
STEERING
The ford is a ford F150 2021 with only 47,000 miles on it. It is a well taken care of truck with all routine maintenance done. The power control steering module has completely gone out in my truck. Unfortunately this problem began to occur with my children in the car when a warning light came on and then the power steering completely went out making it extremely difficult to turn and steer the car. Thankfully this occurred on a backroad and not the highway. Needless to say, it is not safe to drive my car and is now sitting in the shop. Ford has confirmed the problem but is unable to get a new PSCM because it is back ordered meaning many people are facing the same issue. We are told they are unsure if the part will become available in a month or 6 months which means we are out a car for that long. With the part being on such a back order, I would hope this would be a red flag to not only ford but to the NHTSA that this is a common problem and error on a faulty part which is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636197January 16, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Despite having been told my truck was fixed at a dealer shop, my truck still displays an absence of forward propulsion when applying the gas pedal and trying to accelerate from slower speeds. This has happened when trying to make a left or right turn when there is oncoming traffic. Sometimes this happens while trying to accelerate on the on-ramp of a highway to get up to normal piste speed limits with traffic very fast behind me. The dealer I took it to said they fixed the issues. Luckily I can apply the Manual mode with a button, but this is distracting when trying to look for the button, and the issue comes back in Automatic mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636350January 16, 2025
EXTERIOR LIGHTING
Both drl leds around the housing failed. Twice now. This is a know issues with 21+ f150s
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636320January 16, 2025
EXTERIOR LIGHTING
Both Front headlight DRL failed at 40K miles. This poses a safety risk for other vehicles on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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