Ford F-150 Complaints

39,812 consumer complaints on file.

#11636086January 15, 2025
POWER TRAIN
On 7/8/2024 my 2014 F150 was part of Recall 24S37 6R80 to reprogram the Powertrain Control Module to correct the sudden downshifting at highway speed from either 5th or 6th gear to 2nd. The reprogram may have worked for a few weeks. The sudden downshift issue has returned and us getting worse. What recourse do I have with Ford? My truck is not safe to drive. Is Ford now required to replace the Control Module and Module housing in the transmission or am I now responsible for the several thousand dollar repair? Any assistance from the NHTSA will be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636089January 15, 2025
SERVICE BRAKES
had a recall on my truck to replace master brake master cylinder on October 2014, my truck lost braking power on [XXX] before I was able to leave my community almost resulted in me driving to a pond with toddler in the backseat. I was eventually able to bring truck to a full stop using extreme force to push brake to the floor. Upon discussion with Ford service representative, it is highly likely due to premature brake booster failure as a result of recalled brake cylinder. Upon further research on Kelly's Blue Book, it states that the brake booster should be replaced "as necessary" as a part of the master cylinder recall but was not in my case. this failure could have resulted in catastrophic failure ending 2 lives and Ford refuses to warrant the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636095January 15, 2025
ENGINE
The contact owns a 2019 Ford F-150. The contact stated while driving 10 MPH, the vehicle started to make a clicking noise. There was no warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with cam riser shaft, timing belt, and sprocket failure. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636100January 15, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the repair failed to prevent the failure from occurring shortly after the vehicle was repaired. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636104January 15, 2025
ELECTRICAL SYSTEM
The wiring for the rear defrost caught fire. A week later it caused the rear glass to completely shatter. We didn't know it was the rear defrost wiring until we had the glass replaced and were able to see the wires fried. I have farm animals and routinely leave my 3 children in their carseats in the truck with it running when it's cold outside and I feed our animals. If it had caught fire with my kids in the truck I wouldn't have known and they wouldn't have been able to get out. I talked to 2 Ford dealerships, 2 different lawyers and a service rep through Ford's website. Even though this exact issue is everywhere on Ford Forums no one will do anything about it because there's no current recall. The only thing we could do to make sure this doesn't happen again is to pull the fuse for the rear defrost. This is a devastating accident waiting to happen and no one will do anything about it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11636192January 15, 2025
POWER TRAIN
Transmission failure which resulted in significant loss of power when shifting gears while pulling onto a major road. This caused the vehicle to stall which could have resulted in multi car accident as well as harm to those in vehicle(s). Additionally, there have been multiple hard shifts when accelerating as well as loss or skipping of gears when traveling on the interstate. This has also happened from a stop when turning at intersections, with the transmission falling out of gear completely while driving, causing an unexpected loss of power in traffic. There were no check engine or warning lights prior to these incidents happening. The vehicle has been inspected by a Ford dealership who confirmed a new transmission was necessary and said this model is a design flaw and there are known issues with this particular transmission. The check engine light will randomly come on then go away. Fortunately it had come on the way to the dealer for inspection so they pulled the truck right back and ran diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635784January 14, 2025
SUSPENSION
Unknown my truck at 65 to 69 shakes crazy bad and everybody i talk to says theirs does as well and Walter's Ford in pikeville ky has no clue y it is doing it therefore they couldn't fix it and it it's dangerous to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635801January 14, 2025
POWER TRAIN
10R80 transmission is failing for the second time since vehicle was purchased new (special order) from Ford Motor Company. Once at 36,000 miles and again at 75,000 miles. Based upon information and belief the CDF drum is to blame. Among other commonly exhibited issues the transmission is randomly and unexpectedly failing to move the vehicle when in traffic, when trying to merge into traffic, and when trying to safely navigate an intersection ... creating a hazardous condition for myself and other motorists. With so many 2018+ F150 vehicles having the same transmission issue, when is NHTSA going to do something about it?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635957January 14, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
The door locks on all four doors keep freezing and will not stay locked. I have to thaw them out with a hair dryer to get them to lock closed. With my kids in the vehicle and driving down the road at normal operating speeds the doors will just pop open enough to hear the road noise outside and the interior lights come on along with the doors open warning on the main dash. My children have to hold onto the door handles to keep the doors somewhat closed until we get to our destination. While this happens I am forced to go lower than normal speed limits and drastically slow down in turns just to keep the doors from swinging open while completing the turns all while my kids hold onto the doors. This is extremely dangerous. But I'm forced to do this as my kids need to get to school and I need to get to work. I have read that Ford has chosen this is not a concern for recall. I feel this should be a recall as peoples lives are at danger of flying out and and the danger to the general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635963January 14, 2025
ENGINE
2019 F-150 with 3.5L GTDI engine. Cam phasers required to be replaced on truck with 52,000 miles on it. Repair bill of $4800. Ford issued Customer Satisfaction Program ("CSP") notices 21B10 and 21N03 for Ford F-150s manufactured between 2017-2020 equipped with the 3.5L GTDI engine manufactured in Dearborn, Michigan or Kansas. A copy is attached. Under these CSPs, Ford paid for up to 100% of the repair cost, plus 1-day rental vehicle, for owners with vehicles with up to 69,999 miles on them. Ford has refused to apply the CSP to my truck, despite it only having 52,000 miles, because they say the CSP did not apply to my VIN. However, my truck is the same make, model, engine type and manufacturing location as identified in the CSP, and I have the EXACT same engine issue as described in the CSP. I did not receive any letter or recall notice from Ford regarding this issue and they expect me to pay $4,800 to get my truck back from the dealership simply because the CSP "didn't attach to my VIN." It's not a coincidence that my truck has the EXACT same characteristics and engine problem as identified in the CSP. But while thousands of consumers with THE SAME TRUCK had this repair 100% covered by Ford, I have to pay $4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635980January 14, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Check engine light came on p0720 Output speed sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635819January 14, 2025
STEERING
The steering wheel would not turn. Similar to when cars did not have power steering but much worse. Had the truck taken to the Ford Dealership. They reprogrammed the computer and said that fixed the problem . Started to leave and didn’t even get off the lot when it basically’froze up’ again. They kept the vehicle for a second time. When they called and said it was fixed, I was able to drive it but discovered to will ‘freeze up’ when trying to make a sharp turn(almost all the way to the stop), either to the right or left
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635580January 13, 2025
SERVICE BRAKES, ENGINE, POWER TRAIN
When pressing the gas pedal to accelerate , the truck will not accelerate rather it begins to rev the engine loudly (as if the gas pedal was being pushed while the truck is in neutral) the RPM shoots high to 6-7 (again the truck isn’t accelerating any faster just loudly revving,) then the truck jolts as if it has just been rear ended. The shifting is stuttering staying stuck in 3rd and 4th gear severing going back to 1 even at a stop. Vehicle messaging alerted 1/10/25 powertrain malfunction /reduced power . However this issues has been going on and Ford Said it was related to a 4x4 control module which was replaced and yet the issues continue. Brought it back to ford because the problem was not fixed and they are asking for payment of additional diagnostic testing and NOW saying it’s a transmission issue AFTER saying it was issue with the control module unit. Work was completed 10/2024 at Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635628January 13, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635631January 13, 2025
BACK OVER PREVENTION
The contact owns a 2010 Ford F-150. The contact stated while reversing, the back-over prevention display screen failed to display an image of the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the back-over prevention camera. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635639January 13, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated after an independent mechanic had performed the water pump replacement, the mechanic informed the contact that the vehicle was experiencing transmission failure. The mechanic referred the contact to the dealer for a diagnostic test. Additionally, the contact stated that upon driving the vehicle for an extended time, the engine warmed up, and the odometer turned blank. Additionally, the vehicle failed to accelerate as needed. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed of Technical Service Bulletin Number: 13-4-9. The contact was advised that the vehicle was not covered under the TSB because the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635653January 13, 2025
SERVICE BRAKES
Brake pedal goes all the way to the floorboard causing me to cast through a red light. Problem is persistent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635701January 13, 2025
STEERING, WHEELS
This is a MAJOR issue with Ford F150s. I am not sure how this was never a recall. Ford issues a TSB for this but NOTHING is the TSB fixes the issue. There is a major fault in the IWE system that causes the 4x4 to engage randomly causing the truck to have major steering issues. It causes grinding, like metal on metal grinding, the steering wheel locks in place at times and I personally almost dies several times from this.The locking steering wheel caused me to crash into a ditch because I could not bring the steering wheel back to center. This has randomly happened to me several times while driving, The TSB claims the issue to be intermittent, which it is due to the fault in this IWE system. FOrd needs to literally cover and replace the entire IWE system before someone gets hurt. Please look this up, this is a very known issue that deserves to be a recall and not a TSB. Please help save lives.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11635564January 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is the 3rd time this has happened since purchasing this vehicle. Purchased on 7/27/24. The previous 2 times it resolved itself and the vehicle started and ran with no apparent issues afterwards.1st was on 8/05/24, 2nd was on 10/14/24. On this 3rd and current time I went to start the vehicle and vehicle would not start. The lights and radio work but the vehicle did not start. Only displayed a stop safely now message on the instrument panel. This is one of my worse fears happening as I type this. I'm stranded with a vehicle that will not start and my father is on his death bed with no way to get to him....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635454January 11, 2025
POWER TRAIN
Fords 10R80 transmission has had known issues that are safety defeats and for years Ford has lied to me that there is nothing wrong with the 10R80 transmission. That they were " Characteristic of the transmission" to avoid fixing the problem under warranty. May 26 2023 Ford released a TSB acknowledging the known issues with the 10R80. (TSB 22-2428 TECHNICAL SERVICE BULLETIN 10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 23-Dec-2022) But as Ford is aware most vehicles are out of Factory Warranty and many lost the whole year of warranty because of the lock down of 2020 ( which Ford didn't give us credit for) so the repair was issued as a TSB then a recall to avoid paying for this repair. The repair is around $7000.00 and Ford now expects customer to pay half to all of this repair for defective and unsafe parts they failed to address when these vehicles were under factory warranty. My vehicle alone was in and out of dealership over 18 time regarding all of these transmission issues like many others. This need to be a recall not a TSB, and Ford needs to address this issues on they dime, not the consumer they lied to for years about this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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