Ford F-150 Complaints

39,812 consumer complaints on file.

#11645547February 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N03; as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645572February 28, 2025
STRUCTURE:BODY
Safety recall 17S33 has been completed on my 2017 F150. The truck is not driven that much, and this year has been unusually cold. My door latches have been freezing again making it impossible to close the door. In some cases, you don't know until the door just flies open. Several times now I have had to drive down the road holding the door/doors closed until the latches decide to thaw enough to actuate. I contacted Ford and was told that the repair was only warrantied for 2 years. A quick search online and there is a multitude of owners still having this issue. This is unacceptable for a life-threatening Safety defect that the manufacture has known about and is too cheap to correct the problem permanently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645575February 28, 2025
ENGINE, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 75 MPH, the transmission unexpectedly downshifted from sixth gear to first gear. The speedometer and RPM fell to zero. The accelerator pedal was depressed and went to the floorboard. The check engine and air bag warning lights were illuminated. The wrench symbol was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty coverage for the failure. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 140,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645585February 28, 2025
ENGINE
The contact owns a 2016 Ford F-150. The contact stated that during a routine oil change visit, the mechanic observed condensation near the oil pan. The vehicle was taken to a dealer where it was diagnosed that the oil pan and valve covers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645603February 28, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the transmission had seized in first gear. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer to be diagnosed. The contact's husband changed the transmission fluid and became aware of small metallic debris in the transmission fluid. The vehicle was not repaired. The failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645604February 28, 2025
STRUCTURE, POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the transmission was not functioning properly. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that corrosion had caused two holes underneath the sub frame of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645651February 28, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 70 MPH, the vehicle jerked, and the transmission unexpectedly downshifted to first gear. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle. The contact drove for a short while however, the failure recurred. The contact stated that the engine revved, and the mileage gauge went to zero. The vehicle was not yet diagnosed. The contact discovered Technical Service Bulletin: 19N01 on the Ford App. The manufacturer was made aware of the failure and informed the contact that the mileage eliminated the vehicle from the Extended Warranty. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645613February 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH, the brake pedal was depressed and failed to respond. There were no warning lights illuminated. The contact has engaged the “Smith System” to drive the vehicle. On a separate occasion, the vehicle started making a squealing sound. The contact attempted to depress the brake pedal once or twice; however, the brakes failed to respond. The vehicle was then taken to a dealer where it was diagnosed with rear brake failure. The rear brake was rebuilt; however, the failure and the squealing persisted. The vehicle has been taken to the dealer two more times, but the dealer was unable to determine the cause of the failure or duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 16,917.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645198February 27, 2025
ENGINE
With 83,000 miles, we checked the oil to discover it was empty. Upon taking it to the dealer, they determined that there was severe scoring due to the known PCV value issue under TSB 19-2365 for excessive oil consumption. Prior to this time, there had been no oil issues with the vehicle. Dealer recommended replacement of the engine. The engine was replaced in August 2024 with a remanufactured engine. The oil was changed on December 5, 2024. From that point to February 25, 2025, the oil was checked periodically with 3 quarts of oil being added over that period of time. We took the truck back to the dealer to check to see why there is excessive oil consumption again. The dealer instructed us that they would need to follow the recommended action in TSB 19-2365 to reprogram the powertrain control module, install a new engine oil level indicator, and change the engine oil. We would then need to bring the truck in weekly for the dealer to check the oil to assess whether there was excessive consumption of oil. We asked why the engine would have been replaced in August 2024 with another engine that had the same problem as the engine replaced. Weren't the corrections done to the engine per the TSB 19-2365? We were told they did not know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645303February 27, 2025
POWER TRAIN
We have a 2018 Ford F150 10 speed transmission coyote that was manufactured in Kansas City. Thousands of trucks were recalled because of transmission issues to four manufacturing plants and the manufacturing plant in Kansas was one of them. As thousands of trucks were listed via vin number to the recall our truck was never added and we are wondering why? We have placed thousands of dollars into our vehicle and have maintained its maintenance to be going through the very same issues that the recall has issued on Ford. Our vehicle is at the ford dealership and while we wait to see if ford will assist us under a customer satisfaction program and we pinch every penny to see if we can afford a transmission; we are in awe that our vehicle was never placed in that recall. We need our vehicle vin added to that recall as it should have been in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645382February 27, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
This has now happened 8+ times. While traveling on the highway towing either a boat or trailer, my engine shuts down. This has happened at 75 mph. The error code :Auto StartStop Shift to P, then Restart Engine" displays on the instrument panel. Power steering does not work, steering becomes quite difficult. I have found several other instances of this same issue in Ford forums. So... at 75mph, on a highway, I lost all power 3-5 times in one trip. Each time I coasted to the safety strip, put the truck in park, and restarted. Several times the vehicle would not restart immediately. I pulled off the highway and did some research and disables the Auto Start/Stop feature, which seemed to alleviate the issue. Unfortunately I cannot permanently disable the feature. I did stop at a Ford dealership and showed them a picture of the error code. The dealership did not have a fix, and stated it was not a known issue. The last instance was in November, I have not towed since then. Today another mechanic flashed the PM module that controls Auto Start/Stop for another issue, an emissions recall, but did not know if that update would also clear up the towing issue. I have found at least 5 other instances of the the same issue with other Ford F150s in online forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645402February 27, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle has completely unresponsive gas pedal for 3-5 seconds. Gas pedal is completely dead. This occurs randomly but mostly in a stop and start accelerating situation. Once the 3-5 seconds passes gas pedal responds normally. No codes generated during incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645428February 27, 2025
VEHICLE SPEED CONTROL
The contact owned a 2001 Ford F-150. The contact received notification of NHTSA Campaign Number: 05V017000 (VEHICLE SPEED CONTROL); The contact's husband had left the vehicle unoccupied and parked outside his workplace. The contact's husband was then contacted by his co-workers via walkie-talkie to inform him the vehicle was on fire. When the contact arrived at the scene of the fire, nine other co-workers and himself attempted to extinguish the fire with water and extinguishers however wires were burnt on the front part of the vehicle and they were unsuccessful. The Fire Department was on scene and extinguished the fire. The origin of the fire was unknown, but the fire department did state it had to do with something electric. The fire took place at [XXX] . The vehicle was consumed by the fire. The manufacturer was made aware of the failure. The contact believes the vehicle is a total loss. The vehicle was consumed by the fire. There were no injuries or property damage. A dealer was called and confirmed that there were 2 open recalls associated with the VIN. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11645274February 27, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting, gear grinding, and slipping gear while accelerating from a red light. The contact stated that the gear shift indicator showed that the transmission was in 10th gear and the vehicle started drifting backward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644965February 26, 2025
POWER TRAIN
My transmission suffered the CDF drum failure which resulted in it downshifting into first gear while doing over 55 mph. The failure was confirmed by the Ford Dealership after taking it in. The truck now needs a $9000 transmission replacement to replace the drum and clutches that were destroyed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645002February 26, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
The sliding rear window assembly which is attached with 4 adhesive tape strips have come loose. The sliding window comes out of the frame and could become airborne if hit from the rear or in a front end collision. It is a very poor way to attach a sliding rear window and the failure rate is high. The bad part of this is most people are probably not aware of the problem other than the window frame will rattle sometimes when your on a bumpy road. It is a poor design and could be dangerous in any collision. The body and glass repair shops are aware of the problem on the rear windows of Ford pickups. This should be fixed with a recall before someone dies from the window becoming airborne in a crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645035February 26, 2025
AIR BAGS
The contact owned a 2019 Ford F-150. The contact stated that while driving 35 -40 MPH and veering to the right, both tires hit the curb causing both tires to blow out. The steering wheel jerked to the right and the vehicle's front end landed into an embankment. The vehicle was towed and deemed totaled. A police report was filed. The contact sustained an injury of the compressed fracture of the L1 vertebra with fracture, bruises across the neck, and abdomen. Medical attention was needed. The dealer was not contacted. The contact stated immediately after they began receiving text alerts of air bag failure and were disabled via the vehicle app. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11645048February 26, 2025
EXTERIOR LIGHTING
I’m on my 2nd rear tailgate light bar. The new one has moisture in it causing the backup lights to flicker becoming distracting when trying to backup in the dark or have other drivers realize I’m backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645053February 26, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 75 MPH, the transmission failed to operate as designed, and the vehicle started to lose motive power before slamming into gear. The transmission experienced erratic shifting between the 3rd, 4th, and 5th gears. No warning lights were illuminated prior to the failure; however, the maintenance warning light illuminated after the failure and remained illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645063February 26, 2025
EXTERIOR LIGHTING
Moisture entered the rear light bar and caused the reverse / back-up lights to fail. Reverse / back-up lights do not work and thus do not illuminate the area behind the truck when backing up. The rear camera does not provide a usable image when the reverse / back-up lights do not illuminate the area behind the truck. The rear light bar was previously replaced about 9/15/2023 under Ford Recall 23S30 for the same issue. The replacement light bar suffers from the same moisture intrusion issue as the original light bar, so the original safety issue has not been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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