Ford F-150 Complaints

39,812 consumer complaints on file.

#11662432May 21, 2025
POWER TRAIN
Cam phaser Failure. Common problem with 2018 F150 ecoboost engines. Ford has confirmed that the cam phasers need to be placed. Defective from manufacturer. Ford does not offer to cover replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662433May 21, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 1991 Ford F-150. The contact stated that while attempting to accelerate from a complete stop, the vehicle was sluggish. The contact stated that the vehicle operated as needed after warming up. The contact stated upon refueling the vehicle, the gasoline would splash out of the fuel tank filler neck and onto the gas pump. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662445May 21, 2025
POWER TRAIN
Despite having my powertrain control module "reprogrammed" in 2020 at a Ford dealership located in Bozeman, Montana, pursuant to the recall issued by Ford associated with sudden gear downshift in F150s (2011-2013), my vehicle is now (May 2025) exhibiting the symptoms associated with the failure of the output speed sensor and molded leadframe, related to this same recall. I have been driving at highway speeds in surrounding traffic when my instrument cluster will suddenly show a wrench and my speedometer drops to zero, so I no longer know how fast I am going (four to five occasions over the last week). I am experiencing erratic and hard automatic shifting at all speeds (could create whiplash injury), and on one occasion my vehicle shifted suddenly from 5th gear down into 1st gear while I was driving close to 50 mph, locking the back tires and potentially causing engine damage. Obviously this could cause me to lose control of my vehicle and crash as the sudden downshift is abrupt and locked the rear wheels. Ford issued a "customer satisfaction program" extended warranty related to failure of this molded leadframe. That warranty would cover repairs within 10 years of service or 150,000 miles, whichever comes first. My truck is relatively low mileage (under 87,000 miles) for a 12 year old vehicle and based on what I have heard from both the Ford dealership in town and from my other mechanic shop, this is an issue they are seeing commonly. In my opinion, this extended coverage program is woefully inadequate. My vehicle poses a risk to me and my passengers' safety and to surrounding drivers and I should not be liable for the cost of these repairs because there is clearly a known and acknowledged problem. Ford has extended recalls to certain other years and models with the same issue, now having their repairs to make their vehicles safe covered while I am expected to pay out of pocket for Ford's bad and unsafe design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662465May 21, 2025
POWER TRAIN
Transmission suddenly failed at highway speeds with no warning forcing an emergency stop on freeway. The vehicle is 6 years old and has only 62,000 miles. The vehicle has received all recommended maintenance which was performed by the Ford Dealer. The vehicle had just received the full 60,000 mile service which includes scheduled service of the transmission. The Failed transmission was deemed a complete loss by the dealer .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662473May 21, 2025
POWER TRAIN
When driving and the transmission is shifted into 10th gear the transmission automatically shifts down to 1st gear and the rpm gauge increases then decreases as the truck slows in speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662447May 21, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while her son was driving at an undisclosed speed, the vehicle hesitated and jerked. The driver depressed the accelerator pedal, but the vehicle failed to respond and lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662050May 20, 2025
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. Additionally, the contact stated that the engine lifters made an abnormal sound while driving. The contact stated that the failure had progressively worsened. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under Ford Campaign Number: 21N03. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662065May 20, 2025
ENGINE
Had diagnostic done on truck to find out cam phasers need replacement. There was a recall on this issue but was never informed of. Now I’m looking at a $3528.40 repair which I was informed that this can be a regular repair once issue occurs. Reached out to Ford Corporation and was informed they couldn’t help us in any way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662087May 20, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back over prevention camera malfunctioned and displayed a solid blue screen with the message "Camera Malfunction" displayed. During the failure, there was no image displayed, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted regarding the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V252000 (BACK OVER PREVENTION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662119May 20, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while shifting gear, with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662137May 20, 2025
SUSPENSION
I had recall 19N01 and had a local repair shop complete the repair JR's Transmission in Catskill, NY. My local dealer RC Lacy would not cover the recall. I had the repair completed on 11/2024. I would like to be reimbursed for the repair. I was going in for surgery for throat cancer at the time of the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662146May 20, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, several attempts were needed before the latch secured the door closed. There was no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 18N03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662160May 20, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated while driving downhill at approximately 45 MPH, the transmission unexpectedly downshifted to first gear, causing the RPMs to elevate abnormally, and the vehicle decelerated unintendedly. Additionally, it was discovered that the vehicle would only drive uphill while using manual transmission mode and could not drive uphill in automatic transmission mode. The contact stated that later, the transmission malfunction wrench was displayed. The vehicle was towed the local dealer who discovered metal shavings inside the transmission fluid and advised the contact that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662170May 20, 2025
ELECTRICAL SYSTEM, ENGINE
Truck down shifts hard while driving. Hill assist warning light comes on and truck goes into limp mode and looses power going 60 mph. Pull over truck runs very rough. Turn truck off and back on screen says hill assist not available. Press ok and truck runs normal again. Happens every few days. Definitely could be dangerous if it happens on a bigger highway. Has happened 5 times over last few weeks at different speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662181May 20, 2025
UNKNOWN OR OTHER
Upper rail for sliding rear window came off causing the rear slider to fall into the back seat. This is a known problem with 2015 and newer F150's with a rear sliding windows. Ford refuses to acknowledge the issue and take responsibility for it. It is a failure of the adhesive that holds the top rail for the slider to the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662185May 20, 2025
ENGINE
Cam phasers - this is a known issue on the 3.5L ecoboost motors, yet Ford will not stand behind their product. They have paid for some people to have it repaired, and not others. This is about a $4,000 fix at the dealership, again for an issue they knew about years ago. They tried to claim changing the timing with the ECM module would stop it from happening, but as I discovered this weekend it didn't My vehicles ECM was swapped in 2021 and here I am a few years later with the same issue. Ford needs to be called out as they knowingly pushed out subpar engine products to make more money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662211May 20, 2025
ENGINE
The contact owns a 2015 Ford F-150. The contact stated that while driving in cold weather and attempting to depress the brake pedal, there was a rattling sound coming from the engine. The contact stated that the check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the rattling sound was coming from the cam phasers and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662213May 20, 2025
ENGINE
The contact owns a 2016 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that while driving at various speeds, the vehicle was sputtering while attempting to accelerate, and the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662218May 20, 2025
POWER TRAIN
I am having safety related issues that are perfectly described in compliance recall notice "12C23". However, when calling a ford dealership, or looking up the VIN myself, there is no open recalls on my vehicle. My truck was manufactured at the same plant as the recall, in the same time frame. The issues I am seeing are related to the Transmission Range Sensor inside the lead frame. This causes my gear indicator to not work, starting difficulties, sudden shifts while driving, and reverse lights to not turn on when in reverse gear. These issues have been inspected and verified by an ASE certified auto shop "North County Auto" in Oceanside, CA. This is firstly a safety issue that is recognized by ford on the 6R80 transmission. Secondly, this is a very costly fix to come out-of-pocket. However, because my VIN does not reflect it as an open recall even though ALL symptoms are exactly the same Ford will not make corrective action. I think a revision needs to be made to the initial recall notice, and include more VIN numbers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662225May 20, 2025
POWER TRAIN
Truck suddenly downshift into 5th gear and bucked for second starting out to get up to 60 mph Wrench light comes on transmission at 60 mph. holding back due to communications from the output sensor and the PCM. Took it to a ford dealer and had transmission flushed it was diagnosed with code PO722. Dealer said earlier years of these type of transmission on F150 had same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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