Ford F-150 Complaints

39,812 consumer complaints on file.

#11668043June 20, 2025
WHEELS, UNKNOWN OR OTHER
This is our 2nd time reporting this back 4 years ago our vehicle downshifted suddenly. Causing our vehicle to drop speed tremendously. We called the dealership to let them know what happened and they said they have had several complaints at the time of these trucks doing this. It caused the rear tires to lock and slide. We ended up loosing control and running of the road and wrecking the truck and messing up the front. FORD HAS STILL NOT FIXED THIS VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668048June 20, 2025
SEATS
The driver and passenger seats continuously keep self adjusting without the memory seat option in my vehicle. When readjusting back to position I hear popping. I feel like it’s either an electrical problem or adjustment mechanism stripping out! I’ve talked to several people in different forums with the same issue and thought we was just losing our minds!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668051June 20, 2025
POWER TRAIN
driving at speeds of around 55mph it downshifted into 1st gear this happen at least 3 times. luckily no one was close behind when it happened .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668054June 20, 2025
POWER TRAIN
While driving at highway speeds the transmission goes into neutral or downshifts dramatically on its own. My investigation online reveals that this is a common phenomenon with this model and year and I’m shocked there isn’t a recall for this safety issue because of the danger from losing control of the vehicle at highway speed. The information revealed that some vehicles can be repaired with a software update and many require a complete transmission replacement. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668055June 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that upon cold start-ups, there was a loud rattling sound coming from the engine. During the failure, the rattling noise was present for approximately 20 seconds before self-correcting; however, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in an extended coverage related to the failure. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668075June 20, 2025
POWER TRAIN
The incident happens while driving home from work. I was on the highway going around 60mph. The vehicle then shifted from 6th gear to 1st gear. My rear tires locked up and the vehicle started to fish tail as it was screeching to a halt. I was able to shift to neutral, maintain control and pull over to the side of the highway. I believe the transmission is the component that malfunctioned. My saftey and the saftey of others was put at risk by the vehicle locking the tires up at highway speeds. I believe if the circumstances had been different, this malfunction could have cause serious injury or death to myself as well as other vehicles around me. The problem has not been reproduced or confirmed by a dealer or independent inspector. the vehicle or component has not been inspected by the manufacturer, police or insurance representatives. Prior warnings or messages are unknown. There were no warning lamps on the vehicle when the incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668095June 20, 2025
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that while driving 47 MPH, there was an abnormal sound coming from the engine. The contact stated that the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as intended. The contact was nearly rear-ended by the vehicle behind. The contact stated that the check engine warning light illuminated with the message “Service Vehicle Soon” displayed. The contact was able to continue driving; however, the transmission shifted roughly and unexpectedly downshifted to first gear. The vehicle was taken to a local dealer where the vehicle was diagnosed and determined that the transmission leadframe was faulty and needed to be replaced. The contact was informed that DTC: P0720 and P0722 were retrieved. The dealer reprogrammed the powertrain control module and informed the contact that the Output Shaft Speed Sensor (OSS) needed to be replaced and was not covered under the recall. The contact referenced Customer Satisfaction Program: 24S37, as a possible cause for the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 278,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668096June 20, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
F150 downshifted into first gear while driving down the highway at full speed. Speedometer stopped registering. Sudden and abrupt deceleration. Engine warning light on. Took the truck to the local Ford dealer, Malloy Ford Charlottesville, VA and Service department said the molded leadframe needed to be replaced per Customer Satifaction Program (CSP) 19N01, but Ford would not cover the cost. I believe that Ford needs to cover the cost. I never received a letter notification from Ford and had it in service at the same dealer in August 2022 and they did not notify me of the outstanding CSP and need to service per 19N01.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668099June 20, 2025
ENGINE
Problem: Engine unexpectedly goes to idle speed after accelerating up to highway speeds. Cruise control was not engaged at time of failure. This has happened three times, all after a cold start up, and all within 2 miles of home. The most recent occurrence being 6-19-25. At time of failure, multiple warning screens come up on the dash, including "Hill Start Assist Not Available", "Service Advance Trac", "See Manual" (with a picture of a wrench). No check engine light comes on, and no error codes are set. Engine does not respond to accelerator pedal, engine will only idle roughly. When this occurs, the only remedy is to pull over to the side of the road, shut off the engine, then restart the vehicle. Each time this has happened, the engine starts and runs normally with all warning messages cleared from dash. Safety Concern: Unexpected loss of power can increase the likelihood of an accident, especially in heavy traffic. This truck is used frequently for towing, and an unexpected loss of power can create a loss of trailer control. Dealer Contact: Last September when this issue initially cropped up, the truck was taken to our Ford dealer for diagnosis. They kept the truck for approximately two weeks, driving it daily without having the issue reoccur. They performed diagnostics on electronic modules but found no concrete issue. Inspection: Truck has not been inspected by the manufacturer, only the dealer. Warning Lamps and Messages: "Hill Start Assist Not Available", "Service Advance Trac", "See Manual" (with a picture of a wrench)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668110June 20, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Ford F-150. The contact stated while 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the side of the road and waited for towing assistance to tow the vehicle to the residence. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact related the failure to the Customer Satisfaction Program: 09C07 (Brake Stop lamp Switch Adjustment); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure but offered no assistance. The contact stated that the failure persisted since November 2022. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668120June 20, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2015 Ford F-150. The contact stated that while towing a trailer and driving approximately 30 MPH, the electronic trailer braking system erroneously activated, causing the vehicle to abruptly stop. The contact stated that minutes later there was a burning odor inside the cabin of the vehicle. The contact removed the main fuse, and the electronic trail brake was released. The contact determined that the Electronic Trailer Brake Control Module had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668133June 20, 2025
SUSPENSION
Coil spring on the front drivers side suspension snapped in half while driving causing a momentary loss of control that was quickly regained. The spring was replaced at a local repair shop. There were no warning signs before failure occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668139June 20, 2025
ENGINE
The contact owns a 2018 Ford F-150. The contact while parked and attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the valves inside the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668189June 20, 2025
POWER TRAIN
Vehicle has 54k and requires a$4000 repair Ford Repair Bulletin 24-2046 I bought the truck with 5k on it and the extended warranty is not transferable Apparently this a very common issue. I think it should be considered as a recall item Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668100June 20, 2025
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667907June 19, 2025
POWER TRAIN
Truck has 66,000 miles and we are going to have to replace the rear differential bearing assembly, gear and pinion. No reason that it should fail in less than 100,000 miles for a heavy duty truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667951June 19, 2025
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2013 F150 had been acting strangely in showing a wrench on the LED screen and shutting off the electrical components on my dash. when this happens, it also sticks the transmission in between 3-5th gear. I am unable to shift down to 1st or 2nd gear, or up to 6th gear. After this happened a few times, it started to shift me in to Park and stop my wheels from turning. This happened to me 3 times while traveling down the highway at 80mph. All 3 times, it lasted only a few seconds, but it was enough to screech my brand new tires and leave marks on the ground as if I had slammed on my brakes. It returns to normal and continues down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667960June 19, 2025
ENGINE
Time Line for the problem: 10/14/2024 Oil Change completed by Joe Myers Ford @69,392 miles [XXX] Check engine light comes on; solid; not blinking;01/20/25 Immediately took vehicle to Joe Myer, within one mile;01/20/25 Requested service advisor, Brandon P to check vehicle; was told it would be 5 days before anyone was available to look at the vehicle 01/20/25 Immediately took vehicle to Cliff Auto Repair, approx 3 miles. They checked the oil level and found no oil on the dip stick. They emptied the oil and found only 3 quarts was in the crankcase; approximately 5.5 quarts low. They completed the oil change an topped off the oil Per the technician, the oil was not burnt. Per comment on receipt "it appears oil was not filled to correct level on last oil change 01/22/25 Took vehicle back to Joe Myers to be checked for excessive oil consumption 01/22/25 Received estimate for repair service 01/23/25 Picked up vehicle Repairs completed: (1) oil change (2) Reprogramming PCM (3) Replaced dipstick; was told to return after 3000 miles to be checked again 03/20/25 Brought vehicle to Joe Myers at 3000 miles; was told after inspection that entire engine replacement was necessary at a cost of $11,007.10; Service Advisor, Kevin Ryan said Joe Myers was not responsible for the damage 04/10/25 I was referred to Service Manager, Phillip Martinez. He referred me to the Ford Motor Company to ask for good will. He gave me the number to call and said that was all he could do 04/11/25 Mr. Martinez told me he would check with Ford good will himself on my behalf 04/16/25 Ford agree to pay $5000 total 05/01/25 I received the vehicle back from Joe Myers with the engine replaced; paid $5,369.19. The vehicle has been "inspected" by Joe Myers at minimum 10 times since purchase. Why was the Technical Service Bulletin from Ford (TSB)19-2365) completely ignored thru all 10 inspections? I also suspect that Joe Myers technicians did not fill it with oil. I should be reimbursed for either reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667969June 19, 2025
VEHICLE SPEED CONTROL
At times mainly turning Right or Left you have no acceleration while pushing the gas pedal. Its like the pedal is dead and then all of sudden it kicks in and accelerates abruptly. Huge safety hazard in multiple ways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668038June 19, 2025
POWER TRAIN
Transmission: sluggish upshift (vehicle feels like it is being pulled backwards), hard shifting and sudden downshifts at speeds in excess of 35 mph. Narrowly avoided getting rear-ended during rush hour traffic. I have not taken the vehicle to the dealership due to being afraid to drive it. No warning lamps, but symptoms started about two weeks ago but were very intermittent and easily resolved with a TCM relearn. Symptoms are similar to the known issues with the Ford 10R80 CDF Drum issues. I will be having the vehicle towed to the service center next week for a diagnosis and way forward. On 18 June 2025, I was traveling home from work. I stopped at a red light and waited for the light to turn green. The light turns green and the line of cars (roughly 20, with the lead car approximately 5 ahead of me) begin to proceed through the light. As I passed through the intersection and began to pick up speed, my vehicle shifted into 6th gear at about 40 mph. Less than 2 seconds after shifting into 6th, it shifted down to 1st gear, lost all power to the drivetrain, and almost caused a collision between me and the car behind me in a busy residential area. Pressing the accelerator only revved the engine. I turned my hazards on and shifted the vehicle to Manual and was able to get it going again but the same symptoms happened at my next stop and have persisted since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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