Ford F-150 Complaints

39,812 consumer complaints on file.

#11671584July 7, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). In addition, the contact stated that while driving 25 MPH, the screen turned off, or a black or blue screen was displayed. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671519July 7, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? -The electrical system malfunctioned causing a complete system failure and shutdown of the vehicle. The vehicle came to a sudden stop in an intersection and could not be moved. How was your safety or the safety of others put at risk? -The vehicle instantly died going through an intersection causing the steering column to lock up, the parking brake to engage and transmission to remain in drive while the vehicle was stopped without any power. This was a sudden and abrupt stop where all control over the vehicle was lost, and I came to an immediate stop in the middle of an intersection. The vehicle would not restart. I could not disengage the parking brake to move the vehicle out of the intersection due to the complete loss of power. The transmission would not shift into Neutral due to the complete loss of power. The hazard lights would not turn on due to the complete loss of power. If this happened on the interstate, I would have very likely been in a serious life threatening /taking accident. This is as big of a near miss that I can think of, and only because it happened on a neighborhood street when no other vehicles were approaching from in front or behind. This is a major safety issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -The vehicle is currently at the dealer for a diagnostic review. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -in process at the ford dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -the vehicle had been running for 30-45 minutes prior to this happening without any warning lights / symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671451July 6, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
I had a rear view camera problem where the screen went blue on my f150. No picture or beeps. I paid over $800 for software and hardware repairs and now there is a recall. Conveniently my vin is not included even though I have the same repairs I had to pay for. Reciepts from Ford Dealership available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671493July 6, 2025
UNKNOWN OR OTHER
When driving for a hour ac shuts off and only blows warm air. Had everything tested and comes out perfect they can’t find an issue. Happened multiple times but reporting the most recent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671429July 6, 2025
POWER TRAIN
My 2014 F150 XLT experienced recall S4S37. I brought the truck in for the recall after experience a sudden downshift into 1st gear while driving at 70mph. The PCM software update was installed during my first visit to my local Ford Dealership (Team Fod in Steubenville, OH). The issue occurred once more after the PCM update and team ford dismissed me after they could not replicate the issue. The sudden downshift happened twice more and I was again dismissed as team ford could not replicate the issue. After the downshift had occurred 4-6x, team ford reached out to Ford Support AT MY REQUEST to resolve the issue. They informed me I should consider replacing the lead frame. With the ongoing recall issues of the 2011-2013 F150s (which included a lead frame replacement as part of the recall), this should have been recommended at my first appointment. The sudden downshift continued over the course of 6-8months prior to team ford recommending I replace the lead frame which then led to my transmission blowing. 1. The lead frame should be included as part of recall S4S37. 2. My transmission should be covered by Ford as the ongoing sudden downshift while Team Ford failed to inform me of the correct fix inevitably resulted int he gradual deterioration of my transmission. For reference, my vehicle has 65,000miles. Ford KNOWS the lead frame was the fix for the 2011-2013 models and cheaped out on 2014 (and potentially other years) due to the quantity of vehicles that experienced this recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671486July 6, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On [XXX] at [XXX] I dropped my wife and 2 children off at the Funland Arcade in Deep Creek, Maryland. The parking lot was full from the holiday weekend and I was planning on taking the Lightning to a nearby charger while the family gamed so I double parked perpendicular to the arcade entrance, put the hazards on, and let them out. After the 3 of them got out, I placed the Lightning in reverse to back up 5-10 feet so that I could exit the parking lot through the same way I came in. Once I had enough space from reversing so I could make the turn to exit I placed the Lighting in drive. The moment the Lightning switched to drive it accelerated at a very high speed as if I was flooring the gas pedal, which I was not. The lightning was in one-petal mode which I always use unless I’m on a highway. I immediately began pumping the brakes but the truck would not stop, I probably slammed on the brake petal 4-5 times to no avail. I even tried shifting the truck back into park but it would not shift out of drive. I was able to luckily steer the truck into a hillside approximately 150 feet away. The truck ran over numerous small trees and shrubs before crashing to a stop approximately 16 feet up the hill. Shortly after the shock wore off, I slowly reversed the truck down the hill, exited the truck, and informed dozens of onlookers who came out of the arcade to see what the noise in the parking lot was from, that the truck just took off on its own but that I was fine. I called 911 and the police came. Luckily no people or vehicles were between the arcade entrance and the hillside or the outcome would have been significantly worse. This crash was witnessed first hand by wife and 2 children. I have grave safety concerns about this truck now and will not put my family or self back in it until Ford fixes this problem. I am making this complaint in case this information can help prevent future crashes of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11671268July 4, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Vehicle is shuddering as acceleration starts, took to dealership before warranty ended and they dismissed concerns. Issue has intermittently persisted since then with no resolution available from dealership. The acceleration issues causes the vehicle to slow down and halt before jerking into motion again. Additionally the engine eco boost is occasionally shutting the vehicle off in traffic, if the brake is released too quickly with the boost feature on the engine shuts off, you have to put it back in park and then start the engine again. I've almost been rear ended twice when a light turns green and my engine turns off unexpectedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670969July 3, 2025
ELECTRICAL SYSTEM
Rear view camera shuts off intermittently or shows a degraded image while backing up which creates a safety hazard because I almost crash into objects or other vehicles due to limited visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670999July 3, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE
The contact owns a 2015 Ford F-150. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who replaced the catalytic converter and Oxygen sensors. The vehicle was repaired; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not under an Extended Warranty coverage related to the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671012July 3, 2025
POWER TRAIN
This incident has occured twice. The first time, February 2025, I was driving the vehicle at approximately 55mph with Cruise Control engaged. The vehicle took itself off cruise and drop shifted to 1st gear. The rear tires skidded but I was able to pull over safely. Wrench warning on the screen. I shut off the vehicle. Restarted and the wrench icon was still present and vehicle would not shift to higher gears. Restarted again and the issue was gone. Independent service center could not find any issues or reproduce the problem. The second instance, July 1st 2025, occurred while towing a travel trailer. I was traveling at 25mph and the truck shifted to 1st and the rear tires locked briefly. The wrench icon appeared on the dash and then disappeared. It happened again just a minute or so later and then did not reoccur. Due to the low speed, no injuries occurred and control was maintained. I am certain that if this had happened at highway speed, there would have been an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671025July 3, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving in the snow at slow speeds, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond as needed. The contact stated that several warning lights were illuminated. The vehicle was taken to the dealer; however, the dealer refused to diagnose the vehicle. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the brake hose had failed and leaked brake fluid. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated there was an abnormal sound coming from underneath the driver's side of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671031July 3, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford F-150. The contact stated that while in reverse(R) on several occasions, the back over prevention screen was blue or black. The vehicle was not diagnosed or repaired. The contact believed that failure was related to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671118July 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 25 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V392000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,721.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671161July 3, 2025
ENGINE
The contact owns a 2020 Ford F-150. The contact stated while driving 15 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine seized. The contact was able to coast to the side of the road. The oil warning light was illuminated. The oil gauge indicator was at zero. The vehicle was towed to an independent mechanic who diagnosed the vehicle with a cracked crankshaft between cylinders #2 and #3 and a cracked oil pan. The contact stated that the short block showed signs of metal shavings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671167July 3, 2025
POWER TRAIN
The contact owns a 2011 Ford F-150. The contact stated while driving approximately 60 MPH, there was an abnormal sound coming from the engine. The RPM fluctuated, and the transmission shifted roughly. The gear shifter indicator was randomly illuminated on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that after a while, the vehicle failed to start. The contact stated that after several attempts, the vehicle restarted. The vehicle was not diagnosed or repaired. The contact used a scanner and retrieved DTC: P0705 (Transmission Range Sensor Circuit Malfunction (PRNDL Input)" was provided. The vehicle was not repaired. The failure recurred, and the contact parked the vehicle and the vehicle was no longer driven due to safety concerns. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671173July 3, 2025
ELECTRICAL SYSTEM
When putting truck in Reverse... Back-Up Camera goes Blank(Black-Out)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671191July 3, 2025
POWER TRAIN
April 2025, my 2013 F150 downshifting to first gear driving about 45 mph almost causing me a serious accident. I contacted my local Greenbrier Ford in Lewisburg West Virginia after pulling the code from my Hum to see what it was and was informed that there was a consumer appreciation survey that was mailed out between May 9th and May 15th 2019 that letter went to the previous owner of this VIN number and not addressed to me therefore Greenbrier Ford said that the time had passed and I had to pay $1,300.30 out of my pocket for a safety recall. After picking up the vehicle I was going through my paperwork because Greenbrier Ford has done all mechanical work on my vehicle since I purchased it in April of 2019 in July of 2019 they updated the original downshifting to first gear did not inform me nor did they inform me when I went in in May of 2025 and they updated the recall that had expired in October of 2023 regarding the letter that did not come to me as the owner but to the previous owner. I feel as though Ford should have covered this and I am actively working to get a refund on that money as I see there is a new recall out on this downshifting to first gear I would like to know how I could go about submitting for a refund.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671109July 3, 2025
BACK OVER PREVENTION
The contact called on behalf of the owner of a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact was the caller's son. The contact's mother stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact's mother stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that her son had been involved in a low-speed, parking lot accident. Unknown if any warning lights were illuminated. The contact stated that her son suffered from minor back pain. The contact's son has been going to a chiropractor. A police report was filed. Unknown if the vehicle was taken to a dealer or an independent mechanic. The vehicle was not repaired. Unknown if the failure persisted. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11671039July 3, 2025
BACK OVER PREVENTION
The contact owns a 2021 Ford F-150. The contact stated that while reversing into their driveway, the back over prevention display rear view camera was frozen, no warning lights were illuminated, and in the process, the contact crashed into the corner of their house with the rear passenger tail light. The image displayed 20 feet away in distance, however the house was closer than the image display. Property damage was not reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was going less than 5 MPH at the time of the crash. The vehicle did not need to be towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was taken to a local dealer where the vehicle was inspected however, it was not diagnosed, and the vehicle was not repaired. The contact referenced NHTSA Campaign Number : 25V315000 (BACK OVER PREVENTION) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670692July 2, 2025
POWER TRAIN
Transmission downshifting unexpectedly 6 to 1 during hwy speed. Also unexpected hard down shifts. No codes or warnings before or after events. Started having issue June 12th 2025. Does it once or twice daily since it began. Started case with Ford Motor Company. Talked with mechanic and tells me the 6spd transmission in ford have that issue. Mine doesn’t seem to be on recall list. Needs to be fixed, drive grand children around in this vehicle and is my daily driver for work. Thanks for all your help in the matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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