Ford F-150 Complaints

39,812 consumer complaints on file.

#11675583July 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was being traded in at the dealer, the contact was informed that the cam phasers needed to be replaced. The vehicle was taken to a second dealer, Upper Marlboro Ford (5701 Crain Hwy, Upper Marlboro, MD 20772), who also determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Programs: 21N03 (Cam Phaser Replacement) and 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675622July 23, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated that the vehicle was sliding. No warning lights were illuminated. The vehicle was taken to the dealer several times; however, the contact was informed that the failure was due to transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was not present until after the recall. The contact had received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the recall repair was performed in February 2025. The contact stated that the failure was not present until after the recall repair was performed. The manufacturer was made aware of the failure and a case was filed three times. The contact was advised to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 116,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675627July 23, 2025
SERVICE BRAKES
While driving roughly 30-40mph, there was complete loss of brakes. complete soft pedal to the floor with no brake function. ABS and Brake lights flash on dash board, parking brake malfunction warning. No prior warnings, issues, messages indicating need for brake service. My wife and kids were in the car and were lucky to be on a street where we were able to coast to a stop. Any busy street or highway driving could have been sever accident/potential loss of life incident. The dealer said they have never seen this issue before and said they went through a bunch of control modules and simply reset and made software updates. I never received a confirmed "root cause". Dealer made above mentioned software updates and drove the car for 50 miles, claim the issue/service is complete and we need to take the car. No root cause, no confirmed component failure, etc. We do not feel safe taking delivery of the car. We have requested a Ford field service technician/engineer inspect the vehicle with no luck. we have started buy back/replacement process with Ford, no decision made - tells us we are subject to lemon law as if this is a "creature comfort" issue and that we need to take the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675726July 23, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the vehicle stalled. After several attempts, the vehicle was restarted; however, there several unknown warning lights illuminated. The local dealer was contacted, and a technician arrived at the residence and towed the vehicle to the dealer. The vehicle was not diagnosed due to the cost. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675722July 23, 2025
VISIBILITY/WIPER
AC quits working while on the road. Air does not come out of the vents no matter how high the fan setting is. This is dangerous because it also applies to the defrost vents and becomes difficult to see out of the front windshield. Ford has issued a TSB (22-2089) so they are aware of the issue but no recall yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675688July 23, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH and ascending a hill, the vehicle stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer who was unable to diagnose the vehicle and the vehicle was not repaired. The vehicle experienced a similar failure, and the vehicle was taken to another dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), however, the VIN was not included in the recall. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675673July 23, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a scraping sound coming from the rear of the vehicle. The dealer confirmed that the failure was related to the recall; however, parts were on back order. The failure mileage was 51,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675554July 23, 2025
STEERING
When driving across railroad tracks, or at lower speeds primarily when turning sharp or into parking spaces, a power steering assist fault light flashes and steering becomes difficult unless truck is moving. The only remedy that I know is to put the truck in park, turn off, and restart. This corrects the issue until the criteria mentioned above is met and then it happens again, and again...... The vehicle has been taken to a repair shop where they recommended a new rack and pinion. They mentioned this is a very common issue with ford vehicles. This vehicle has 34k miles and has been well maintained. I'm very disappointed that it consistently has this issue and worry about the loss of steering at a higher rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675550July 23, 2025
FUEL/PROPULSION SYSTEM
Received recall notice for vehicle listed above. Contacted the local Ford dealer and talked to the service writer. They stated as the recall notice outlined that currently Ford does not have remedy for the situation. In the recall notice it outlines one of the issues could be the vehicle to stall particularly in hot weather conditions.. I live on the Gulf Coast (hot humid conditions) and commute 2x daily across elevated bridges that are notorious for accidents from stalled vehicles on the bridge. This is due to a faulty fuel pump system. My concern is that if I stall out on this bridge the results could be tragic for not only me but for other people using the bridge. To me this situation should be remedied in a "NOW" timeline to prevent the loss of life and equipment. The service writer agreed with me but didn't have a solution. Why doesn't Ford just install a new fuel pump that doesn't have this particular problem. In my opinion if they can't do that they should replace my current vehicle with a new of the same make and model. My life and that of others in this situation is more important than Ford's bottom line. Please respond to: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675243July 22, 2025
FUEL/PROPULSION SYSTEM
On vehicles equipped the R680 six speed transmission, the oil lines break off at the Quick Disconnect to the transmission oil cooler due to metal fatigue. When this happens, it causes 14 quarts of automatic transmission fluid to be pumped out onto the roadway from the front of the vehicle and on the tires and roadway. Several things can happen when this happens. 1. Loss of control resulting in a crash. 2. Vehicle stopping on roadway and unable to continue. 3. Roadway gets covered with oil may cause other vehicles to crash. 4. Enviornmental issues. I am reporting this because it is a problem that is common and should be addressed. The problem is well documented on the internet and YouTube. (Ford F150 Transmission Cooler Lines Breaking.) In my case the line snaped off when I was in my driveway. Very lucky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675279July 22, 2025
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was jerking abnormally. The contact stated that the transmission was shifting hard. The contact stated that while driving with the transmission shifting from 9th gear to 10th gear, the transmission shifted to neutral, and the vehicle started to coast. The contact stated that the wrench symbol was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer on five occasions, where it was diagnosed and determined that the TCM needed to be reprogrammed, and the transmission needed to be replaced or rebuilt. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and confirmed there was no recall coverage for the failure, but would attempt to assist with the repair. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675287July 22, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford F-150. The contact stated that while her son was driving at an undisclosed speed, an unknown brake message was displayed on the instrument panel. In addition, the failure progressed, and the brake pedal felt loose, and the vehicle would not come to a stop as intended while the brake pedal was depressed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 20V332000 (Service Brakes, Hydraulic) and 22V150000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675304July 22, 2025
ENGINE, UNKNOWN OR OTHER
The vehicle is consuming oil at a 1 quart per 1100 mile rate. i have had it tested at a Ford dealer. there is Technical Service Bulletin (TSB) 19-2365 for the year, make and model but Ford isnt offering a repair. The repair is approximately $14,000.00 that should not be the consumers responsibility. Please help get a recall issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675353July 22, 2025
POWER TRAIN
The contact's son owns a 2013 Ford F-150. The contact stated that while her son was driving at various speeds, the transmission unexpectedly downshifted. The contact stated that the power train warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with output speed shaft sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675393July 22, 2025
UNKNOWN OR OTHER
Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11675394July 22, 2025
FUEL/PROPULSION SYSTEM
Transmission has a defective CDF drum assembly causing transmission to loose bypass hydraulic pressure. This is causing transmission to hesitate between gears during acceleration and Ford Dealer diagnosed failure and recommends replacing transmission as clutch packs are failing as well. Harsh downshifts as well. Contacted Ford Customer Service issued case number, then told they would not render and assistance is $9000. cost of.transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675416July 22, 2025
POWER TRAIN
While driving in Texas the transmission of my vehicle started to act up. While going up a hill the transmission came out of gear and would not go which almost caused an accident. The transmission is the Ford 10R80 which has had several safety issues. A recall needs to be issued by Ford to fix the issue at Ford's expense. This will cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675426July 22, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard with the "Brake Fluid Level Low Service Now" message displayed. Upon inspection of the engine, the contact discovered that the brake fluid was low; brake fluid was added to the vehicle, and the contact drove to the nearest dealer. A mechanic inspected the vehicle and discovered that brake fluid had leaked into the brake booster due to a defective brake master cylinder. Upon investigation, the contact discovered NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer then informed the contact that the vehicle was not included in the recall. The vehicle was repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 119,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675502July 22, 2025
ELECTRICAL SYSTEM
The electronic instrument cluster went completely dark and would not come on after turning off the vehicle and locking and unlocking the truck. The dealer reset the cluster, but claims it was simply "overloaded." This is a major drivability issue as there is no speedometer, no indication of what gear one is in, and the turn signals are inoperable. This is a known problem with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675482July 22, 2025
VISIBILITY/WIPER
Complaint Regarding Wiper Motor Recall – 2021 Ford F-150 VIN [XXX] I am filing this complaint regarding a serious safety issue with my 2021 Ford F-150 (VIN [XXX] ). The wipers sometimes stop mid-sweep or malfunction during operation, creating a major hazard during rain and poor visibility. This appears to be related to Ford Recall 22S12, which addresses defective wiper motors on this vehicle model. I contacted a local Ford dealership and asked if this recall had been completed. They could not confirm it. Instead, they told me that the problem might have been caused by an oil change shop replacing the wiper blades — and that I would be responsible for paying $200 for an inspection and up to $400 for repairs, even though the issue appears to be recall-related. Replacing wiper blades is routine maintenance and should not affect the motor’s function. I can find no technical data or public documentation that supports the dealership’s claim that improper blade installation causes a wiper motor to fail or stop mid-cycle. This sounds like an excuse to avoid honoring the recall. I am unsure whether the recall was ever completed on my truck. If it wasn’t, it needs to be done now. If it was, and the motor is still failing, that indicates a faulty or incomplete recall repair. Either way, Ford should not charge me for diagnosing or fixing a known recall-related defect. I am requesting: •Written confirmation of whether Recall 22S12 was completed •Immediate inspection and proper repair if the motor was not replaced •Coverage under recall or warranty if the part remains defective I’m also reporting this to the Better Business Bureau to document what I believe is an unfair attempt to shift responsibility and costs for a known safety issue. Sincerely, [XXX] [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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