Ford F-150 Complaints

39,812 consumer complaints on file.

#11680912August 15, 2025
BACK OVER PREVENTION, SUSPENSION
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an extended warranty. The vehicle was repaired by the independent mechanic. Additionally, the contact stated that while reversing, the rear-view camera image was black. The contact stated that while reversing and towing a trailer on one occasion, the failure recurred, causing the tailgate of the vehicle to hit the trailer, and the tailgate sustained damage. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the following day. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680865August 15, 2025
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were hesitating while operating, before becoming inoperable. While driving in the rain, it was difficult to see due to the failure. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 23V163000 (Visibility). The vehicle was repaired, but the failure recurred. The vehicle was taken to another Ford dealer, Ted Britt Ford of Chantilly Service (4175 Auto Park Cir, Chantilly, VA 20151); to be diagnosed, and the wiper arms were replaced for not working properly. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The manufacturer stated the repairs were outside of the warranty or recall parameters. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680569August 14, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the transmission experienced hard downshifts, causing the vehicle to jerk and abruptly decelerate. The contact stated that the failure had occurred while driving in different gears, and while driving at highway speeds or slower speeds. The vehicle was taken to the local mechanic who reprogrammed the transmission control module, but the failure persisted. The mechanic later informed the contact that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680715August 14, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2015 Ford F-150. The contact stated that while an independent mechanic was servicing the vehicle, the mechanic informed the contact that the frame was severely rusted, and the contact then noticed the failure. The mechanic informed the contact that water had intruded into the frame and had become stagnant at the lower point of the frame, causing the severe rust. The vehicle was taken to several auto body repair shops, where the contact was informed that the vehicle could not be repaired, and the failure could be related to a recall. The contact stated that CT Frameworks was contacted, and an appointment was scheduled for the frame repair. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680666August 14, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while in reverse and reversing out of the driveway at 5 MPH, the vehicle detected that a door was being opened and activated the safety feature and shifted the vehicle into park. While the safety feature was activated, the gear shifter was over-shifted, and the gear shifter remained in reverse. The dealer was contacted and notified of the failure. The dealer confirmed there was no recall on the VIN related to the power train. Additionally, parts for the recall repair was not yet available. The vehicle was towed to a certified mechanic and was in the process of being diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that there was no recall on the VIN for the powertrain. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680631August 14, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My truck completely shut down while leaving the shop and I was only going about 6-10mph. The dash alert stated "fuel accessory" or something in orange, sorry, I panicked a little:) I took it to Bradley Ford the next day and they couldn't fix it as they didn't know the issue. This happened a second time, but didn't shut off completely, it just felt like I was running out gas (full tank). I do live in Lake Havasu City, Az and it's hot here so I don't let my truck go below 1/2 tank hoping this will help avoid a major accident. Thank you! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680300August 13, 2025
ENGINE
My manifolds have warped on my truck and is a common issue with Ford trucks. They use 8 bolts instead of 11 and know this will eventually cause the manifolds to warp. The dealership wants $5200 to fix it. Its not affordable so will have to drive it. Unfortunately exhaust can get into the passenger area and is dangerous. This has to be covered as Ford knew it would happen then gouge the consumer and could harm them. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680323August 13, 2025
POWER TRAIN
F150 had a sudden complete transmission failure on the highway, rendering it unable to move. I was lucky to make it off the road safely. 10r80 transmission has known defects. $11,000 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680330August 13, 2025
POWER TRAIN
The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 75 MPH, the transmission erroneously downshifted from 6th gear to 1st gear, causing the vehicle to abruptly decelerate. The contact stated that after the failure, the transmission failed to shift out of 1st gear. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer was contacted, but no assistance was offered. The manufacturer was not yet contacted. The contact was made aware of NHTSA Action Number: PE25002 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 105,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680339August 13, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680348August 13, 2025
UNKNOWN OR OTHER
I was on the on-ramp and accelerated to get to freeway speed nothing crazy. The truck took off even with my foot off the pedal. I braked hard to avoid rear ending the vehicle in front.. Started slowing down took my foot off the brake and it did it again... braked hard again, hit the hard shoulder then it went back to normal. Lucky it was a 5 lane freeway...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680386August 13, 2025
POWER TRAIN
the 10r80 transmission still jerks when putting in drive or reverse as well as hard shifting causing the vehicle to shake and not grab a gear. No smooth shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680388August 13, 2025
STEERING
The contact owns a 2014 Ford F-150. The contact stated that while driving at 35 MPH, the steering wheel seized, with the power steering assist warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680416August 13, 2025
POWER TRAIN
While attempting to pass another vehicle from middle lane to passing lane, I stepped on the accelerator and the vehicle shuddered, slowed down (gear wouldn't catch). I manually downshifted to gain acceleration and avoid being rear ended by an 18-wheeler! I successfully maneuvered around and back into the middle lane but the vehicle was (and still is) having problems changing gears. It is an extremely unsafe to drive this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680452August 13, 2025
ENGINE, POWER TRAIN
Failure of the timing chain started as a rattle on a cold start. I contacted the dealership, and they indicated that all 2019 EcoBoosts need to have cam phasers and timing chain replaced, or they can cause major engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680453August 13, 2025
STRUCTURE:BODY
The moonroof leaks causing water to spill into the cabin thru the headliner flowing onto the dash and coming into contact with electrical equipment dome lights infotainment system and could cause a potential issue with water and electrical system!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680454August 13, 2025
UNKNOWN OR OTHER
Description: On July 7, 2025, I purchased this vehicle from AutoNation Spring, Texas. At the time of sale, the dealership did not disclose that there was an active safety recall on this vehicle. I only learned of the recall after the purchase, when I checked the VIN through NHTSA’s website. The recall remains open and unresolved as of today’s date. The Arizona AutoNation dealership has had possession of the vehicle for service since shortly after the sale, but no recall repair has been completed. I was never informed at the time of sale that this safety defect existed or that repairs were outstanding. I am concerned that the vehicle was sold in violation of federal and/or state consumer protection laws regarding safety recall disclosures. I request NHTSA’s review and investigation into whether this dealership and manufacturer have complied with all requirements for recall handling and notification. --- Key Points for NHTSA’s File: Date of purchase: July 7, 2025. Selling dealer: AutoNation Spring, Texas. Recall was active at time of sale. Recall was not disclosed to buyer. Vehicle remains in dealership possession with recall still open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680504August 13, 2025
SUSPENSION, POWER TRAIN
Issue #1 Transmission while going up steep incline and gears go from gear 10th to 9th gear there is a hard thump, dealership says they will not do anything if it passes their clutch pack test. Issue #2 rear driver shock absorber was replaced at 38,000 miles due to leakage. 4k miles(1month) later the new shocks paint is wore off and has the same markings the old one has, this will cause premature failure and premature rusting. The sock absorber on the other side has no markings and paint is fine (42k Miles old) This may be due to a defective bolt Bolt (w720200 S440 nut I had to have replaced as it was missing..Then few months later the shock absorber went out and was charged ($358 for repair) now I have a premature wearing part installed again seems to be an overall issue with back end suspension
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680396August 13, 2025
EXTERIOR LIGHTING
Very premature headlight failure that ford refuses to acknowledge or repair under warranty. One headlight is more than $1200. Major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680365August 13, 2025
EXTERIOR LIGHTING
The DRL has gone out on one of my headlights. The other has started to flicker. This is uncovered by their extended warranty and over $1600 per side to replace. It is becoming common to see many 2021-2023 with LED reflector headlamps with burned out DRL. It is an unserviceable part as well. Only can replace the entire assembly but no warranty will cover it as lighting is exempt as standard wear items.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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