Fisker Ocean Complaints

883 consumer complaints on file.

#11644960February 26, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
My vehicle has been undrivable for the past 4-5 months. It started when I was leaving my work's parking lot after removing the car from the chargepoint charging station. The vehicle suddenly started stalling and gaining power when I was accelerating then losing power afterwards. I readily parked in one of the spots, exited the vehicle, locked it and unlocked it after a few minutes in hopes that it would turn on and work normally. The car would turn on, I would put the vehicle into "D" and when accelerating, the vehicle would go into "N" automatically making me lose traction and the car going forward and scaring me to death as my car was on a spot in front of a valley. Thankfully I was able to press the break quickly and and turn on the "hand brake". Now the vehicle decided to work again, but I'm extremely scared this issue will happen again and I don't feel safe. There were other times that in city the auto brake activated (as if I hit a vehicle) with having no vehicles in front of me. Other times when the "Hold" breaking system would be engaged with the gentlest taps on the brake and then the car would just go into park even I wasn't parking the vehicle (both times when the car was in movement becoming a hazard if people behind me kept accelerating). Now I just received the SW update 2.2.2 in my car but I'm not confident my vehicle is fine. My HVAC vents don't work and I can't even have my cabin heated as I'm worried about the water pump going out. I haven't received any support regarding the recalls, nor any information on how to proceed, please, NHTSA, I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644954February 26, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There were three times that after I had the car in park and tried to get out that I was unable to open the driver door to exit. The driver door out side handle did not automatically pop out to allow me to exit. I tried locking and unlocking the door internally and also tried with the car on and in park. On one occasion the window was stuck closed, probably because of icing. I ended up crawling over to the passenger side to get out. On the other occasions the door handle was popped out but I had to open the window and open the door using the outside handle. Frequently, the driver door handle won't go back in until after I have been driving for a few minutes. This seems to be the only handle with the issue of "sticking" either popped in or popped out. Occasionally when I lock it using the key fob, all the handles go in except the driver side. When I give it a little push from the outside it will go back in. At 2600 miles the NFC reader in the door handle stopped working. It is my understanding that the door handle recall was already performed on this vehicle. It is my belief that the vehicle is not better off after the recall. And that the $100 being offered to perform a door handle recall is far below the real world cost of such a service. Not to mention most techs can't get in and out of the door without leaving some damage to the panels or clips. I believe the recall on this vehicle for the door handles should not be considered completed. Or it should be reopened. There is also no emergency release strap anywhere in the vehicle for a door or window. Similar to the trunk manual pull from the inside. Please help us get this fixed. The ADAS warnings and chimes blinking lights etc are distracting as they are mainly warning for things we don't have working. Also the drivers screen flashes red to blue when changing fram accel to decel. Very distracting at night. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644903February 25, 2025
SERVICE BRAKES, EXTERIOR LIGHTING, LANE DEPARTURE: ASSIST
Lights in vehicle stays on, collision warning disabled it self.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644887February 25, 2025
POWER TRAIN
In Aug 2024, the NHTSA (Campaign # 24V499) issued a Voluntary Safety Recall Campaign for the 2023-24 Fisker Ocean One's Cabin Electric Water Pump. I had my 2023 Fisker Ocean One's water pump replaced by a mobile technician that charged $256.88 plus $224.85 for travel for the water pump replacement (more than the Liquidating Trustee's Designee's $175 allowance). The technician also checked all door handles at no charge, and they tested OK. Therefore, I am out of pocket $481.73 minus the $175 allowance...which I'm still uncertain when I will receive the $175 allowance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644799February 25, 2025
SERVICE BRAKES
REGENERATIVE BRAKING ISNT WORKING. I NEED A SOFTWARE UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644762February 25, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I am still waiting on full OTA 2.2. I have been on 2.2.1 for weeks now with no communication as to when, or if, I will ever receive the mandated update. I drive my Fisker every day and experience the failed breaking when trying to stop on rough terrain, bumps, or holes in the road. This was supposed to be addressed in recall 24V865000. I am still waiting for replacement of my water pump from recall 24V499000 I am still waiting for testing and replacement of my door handles from recall 24V466000 I have constant ADAS warning lights popping up about failed RADAR system, charging port open (even though it is not), etc., from recall 24V405000 I also haven't had blind spot monitoring in months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644727February 25, 2025
UNKNOWN OR OTHER
This is a second and new complaint. After an unannounced over the air update my ICC module is now on constant boot loop Center screen. Fisker logo appears a blank backlit screen is present for about five minutes and then everything tries to reboot speedometer cluster screen above the steering wheel included. I will now have to travel to the nearest service center to have it repaired at my expense. I would like to add that while I’m there, I will be asking for a manual 2.2 update. The reason for making this point is that if the OTA team is pushing unannounced updates what is to ensure that after this expensive repair my ICC does not get compromised again by updating a car that I’ve already had updated manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644626February 24, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
NTSB mandated an OTA to Fisker Oceans. As a result of the poor update my car's ICC went out leaving me with very limited control over vehicle settings including all HVAC which meant I had no defroster (as well as heat this winter). No ability to control the regenerative breaking, charging settings, safety settings, etc. At one point my vehicle would no longer take any charge at all and eventually died. I was forced to fly in a technician at my own expense (airfare and his time) for him to get the car to take a charge again. He was unable to fix the ICC so I still had no control over most systems. It was only after After many months I finally got the ICC issue fixed last week so I can now control the vehicle systems. The vehicle still has false safety warning for the ADAS system which is both distracting and concerning. We rely on these safety systems and I have no confidence it will work. My car still does not have the full 2.2 update so I don't know what fixes are still out there. This has been handled horribly! For the other NTSB recall I had the water pump replaced at a cost to me of $212.50 which is more than the budgeted $175. My door handles were not replaced because at the moment they are working, but I have no confidence that they won't break next week or 3 months from now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644552February 24, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
1.) Recall Campaign # TSB30032401 Issue - I had to pay out of pocket for recall item totaling $280. The service provider used, Pat's Garage in San Francisco had not been informed of process to get reimbursement for recall resulting in having to pay out of pocket. As of today 2/24/25, there is no process for owners to get reimbursed either. The other issue is $175 to cover recall is not enough to cover the costs. Please address this issue with setting up process for reimbursement and increasing amount of recall costs. See attached invoice for services paid out of pocket. 2.) Braking Issue and ADAS Warning - Lack of Access to Recall Service - This is regarding ongoing issues that are part of NHTSA recall campaign numbers 23V865000 and 24V623000. Our vehicles brake system has not been addressed with current updates. There are only 20 technicians available nationwide to address urgent issues. I can't afford to wait for months for resolution to pay out of pocket for solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644505February 24, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
24V623: Safety Recall Campaign TSB10062408 - Braking Improvement Software Update - no work has been done. Fisker has never returned any phone calls I have made regarding service. Now service number and website are both not active. 24V499: Water Pump Failure - no work has been done. Fisker has never returned any phone calls I have made regarding service. Now service number and website are both not active. 24V466: Door Handles - no work has been done. Fisker has never returned any phone calls I have made regarding service. Now service number and website are both not active. Fisker may have attempted an Over the Air software update over the weekend, but it failed and the care is no longer responsive. It can not be unlocked. It can not been contacted by software. And, there is no number to contact to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644443February 24, 2025
ENGINE
I received a recall notice number 24V499 regarding a faulty cabin electric water pump that can cause the car to go into limp mode which limits its speed to 10-20 mph. This happened to me on a 55mph road. I have not heard how or when this electric water pump will be replaced. The recall says “Fisker will replace the cabin electric water pumps on affected customer vehicles with a new pump…”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644436February 23, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unannounced OTA update on 2/22/2025 left my vehicle undrivable and no longer operational by draining 12V battery and failed installation caused partial software update making the car no longer operational. The vehicle, now, shows it is stuck in neutral and doesn’t even sift any more. OTA update was supposedly addressing below recall related issues: 24V865000 (Regen Braking OTA-2.2) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) For 24V499000 (Water pump) repair, I had to pay a repair shop to replace the parts directly even it was suppose to be paid by Fisker. My door handle issue (24V466000 (Door Handles)) still need to be addressed but not sure how and who will be addressing the issue. I will attach image showing all the warning lights that are on the car after the OTA update attempt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644419February 23, 2025
UNKNOWN OR OTHER
On February 19 of 2025 I went to the car and tried to start it the main screen (infotainment screen) was black just said installing software. I think this was during an OTA update that I wasn't notified in advance. I tried to reboot it in different ways but nothing worked. It is being like that since then. The car starts but I don't want to drive it because this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644391February 23, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. The experience I had with my Fisker vehicle following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. This is leaving me in an inconvenient and frustrating situation. As a result, I will have to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is far from the experience that I expected when signing up for a free mandated safety recall. I understand that a significant percentage of vehicles (approximately 2%-5%) have become undrivable--like mine--following these updates. This situation is alarming and raises concerns about the reliability of the updates being delivered. According to owner surveys, it appears that complete updates—which include all necessary corrections—have been accomplished in less than 30% of cases. Furthermore, I was surprised to learn that only about 10% of the fleet (approximately 300 vehicles) had been updated after several weeks of attempts, despite over 800 VINs submitted for this process. This statistic raises questions about the efficiency and effectiveness of the OTA process. Lastly, I am deeply concerned about the limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable and leads to extended wait times for necessary repairs and updates. I urge you to address these issues promptly, putting more vehicles in danger of becoming undrivable because of the safety recall process being flawed. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644378February 23, 2025
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION, EXTERIOR LIGHTING
My entire ADAS system is unreliable and I get constant warnings for various features including, but not limited to Adaptive Cruise, Collision warnings, emergency breaking, lane keeping, etc. Additionally, I still have a very common issue when braking on a broken surface where the car lurches forward. I have MANY electrical issues related to interior/exterior lighting, accessibility, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644344February 23, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Prior to a recall-mandated update of the vehicle's operating system, I received numerous (daily) ADAS warning lights and sounds. Regen braking often (2-3 times per week) jerked the car abruptly. Additionally, the ADAS lane-keeping process was jerky. The vehicle was evaluated by an over-the-air (OTA) team and determined to be ready for an OTA update, which occurred from 11/11/ to 11/12/2024. This update was managed by an OTA team that was mandated and funded by these NHTSA recalls: 24V865000 (Regen Braking OTA-2.2), 24V405000 (Warning Lights OTA-2.1), and 24V404000 (MCU/VCU Loss of Power OTA-2.1). The OTA update only partially loaded, with the vehicle was at OS 2.2 (2/3) and inoperable for 2 months, from 11/12/2024 through 01/12/2025. I made numerous attempts for support during this time, with communication via the Fisker Owners Association but no information from the OTA team. After I replaced the 12V battery, two recharges, and a remote tech support, the vehicle's electrical system was again available to receive an additional OTA update yet not operable. With limited notice, the vehicle received some of the missing components of OS 2.2 on 01/23/2025, at which point the vehicle was operational again. Though at this time the key fob only connects as an NFC device, with the potential risk of the key losing security connections while driving (and thus turning off, mid-drive). This has not occurred but a technician has noted this risk and I now "velcro" the key to the NFC port while driving. I have yet to receive two additional recall repairs: 24V499000 (Water pump), 24V466000 (Door Handles). I have an appointment with a former Fisker technician who has stated that I will need to pay him directly for the service time for replacing the water pump, and then seek reimbursement from the managers of the mandatory recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644332February 23, 2025
VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, SERVICE BRAKES
Brakes: The brake pedal occasionally oscillates while being depressed. This feels like a tickle and causes uncertainty of control while braking. Speed Control: Loss of speed control experienced during abrupt change in road level (in a construction zone). Loss of speed control engaged regenerative braking causing a sharp decrease in vehicle speed and stopping hazard to vehicles behind mine. Blind Spot Warning: Activates often while driving toward rising or setting sun or other very bright lights. Numerous audible and visual indicators from this warning are a distraction while driving and cause heightened awareness and fatigue. Car is available for inspection. No inspection has been initiated at this time. Dealers are not available as Fisker, Inc. is bankrupt. Similar safety incidents and others have been reported on this make and model of vehicle in the Fisker Owners Association forum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644321February 22, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
It’s giving warning every 5 minutes. It didn’t complete version 2.2 upgrade for recall. Please help to get update version 2.2. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644300February 22, 2025
POWER TRAIN
I was invited to an over the air update cohort six. I left my car at work for a couple of days so that my car would be connected to solid reliable Wi-Fi the car was great before the update. I was on 2.1. After the update the car indicated 2.2.(2/3) The main issue is unreliable ICC. Center screen is often times blank also experiencing trouble getting it to go into drive modes and sometimes the screen is diagonal. Also, tire pressure monitoring indicates malfunction and light is illuminated. And hill descend control fault light is illuminated when traveling over 17 miles an hour. My car is not reliable as sometimes have to fiddle with it as much as 45 minutes to get it to go into a drive mode I believe it’s because Hollywood mode is partially engaged and screen is slanted. it was at least partially functioning, but now becoming really unreliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644289February 22, 2025
UNKNOWN OR OTHER
I was charged $1,189.50 by Palmetto Alfa Romeo-Fiat in North Miami for labor to replace a water pump that was part of a NHTSA recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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