Fisker Ocean Complaints

883 consumer complaints on file.

#11643576February 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
24V405000 - Constant alerts are very distracting while driving, causing me to have to verify if the warnings can be ignored or if it is a major issue. This does not pertain to just one alert, but the automatic emergency braking warning, blind spot warning, lane departure warning, lane keeping assistance warning all send notifications that they are not working at various times. Also, my version is at 2.2 part (2/3). It's not fully updated and I'm not certain if the fixes were implemented correctly. On 10/26/24 I went to see a mechanic, Roush Restorations LLC, who serviced my water pump recall. It cost approximately $230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643549February 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On [XXX], I was exiting the freeway and went over a slight bump in the exit lane. I went to engage the brakes, and my car lunged forward (24V865000). Shortly after turning left from the freeway exit, my car began to stall and shut down - displaying an issue with the main battery. My car kept stalling and shutting off and had to be towed (24V404000). I had a mobile tech come out to try and repair the car. He replaced the 12v battery and ensured the PDU / front of the car was functional and working properly. He determined that there may be an issue with the High Voltage Battery and recommended it be taken to a repair shop. He also confirmed that even though my car said it was on 2.2 Software, it was not even partially installed. I called the approved service center in Newport, CA and they informed me they would not be able to work on my car. So, I had to tow my car to Riverside, CA as it's the only other repair shop in Southern California. This incident occurred after I replaced my water pump (24V499000) in Riverside and had to pay $150 out of pocket. My car has been in the shop for at least 2 weeks and I was told it may not be repairable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643530February 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
The car door would not open after many many attempts, red light notifications no longer activated or appeared, braking noise, and car would not shift initially
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643525February 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
I received a letter from Fisker in Sep 2024 about NHTSA Campaign number 24V623 which was about braking Improvement Software update. It's now Feb 2025 and nothing has been received over the air. For the past several months there's a weird clicking feeling when applying the brake pedal and I assume that's what this Over the Air update was to address. The closest service place that can force an update is 60 miles from me. They charge $450 to this update and it's not a full update, so I don't even know if the brakes would be "fixed" by paying this amount. The above is my largest concern, but there are still the following recalls I can't get addressed: 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) I live in Los Angeles and no one can fix these for me (not even the above service center that can do the software update due to lack of parts). The door handles feel like a miracle every time they open and the warning lights in the car go off CONSTANTLY while driving and there is no way to turn them off. They are a major distraction while dirivng both visually and audibly. This has been going on since I received the letter in September of 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643522February 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. Yesterday I was able to address the water pump recall however the list service cost $340 opposed to the listed $175. This is a mandatory recall and I had no choice but to pay for the replacement of the water pump. Please help. This vehicle has become an incredibly unsafe and a financial burden. Mandatory recall service should be free to the vehicle owner. I feel American Leasing is fleecing vehicle owners. They were given the responsibility to Shepard the recall process and they are failing to do their job by paying full reimbursement $340. Thank you for watching out for us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643515February 18, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Pedestrian Warning Sounds Gone I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Following an attempted OTA software update for the safety recall, I have noticed that the pedestrian alert noises are missing, which poses a significant safety risk not only for those around the car but also for the occupants inside the vehicle. This situation is unacceptable and raises serious concerns about the vehicle’s safety features. Moreover, it has come to my attention that a concerning number of owners have reported their vehicles as undrivable following OTA updates, with 2%-5% of vehicles experiencing such issues weekly. The current 48-hour update window renders my car unusable, and now I require another session, an additional 48 hours to complete the update only adds to my frustration. Based on owner surveys, it appears that complete updates, including the correct sounds, have been successfully implemented in less than 30% of vehicles attempted. Given these concerns, I urge you to look into the situation with my vehicle and the entire process. I should not have to pay out of pocket for the safety recall and restored function of pedestrian alert noises, nor the cost of a rental car. Thank you for your attention to this critical matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643513February 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643508February 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643469February 18, 2025
ELECTRICAL SYSTEM
Water Pump Failure (Campaign Number 24V499000) Door Handles (Campaign Number 24V466000) No answer/fix from Fisker, need recall to get fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643444February 18, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When regenerative braking is engaged and driving over ruff road the braking disengages causing the vehicle to speed out of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643409February 18, 2025
ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System) and 24V466000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The contact took the vehicle to an approved shop listed on the Fisker website, Austin EV Only, and a labor charge was provided for completing the recall repair. The vehicle was not repaired. The manufacturer was contacted; however, the phone number only led to a recorded message, informing the contact that the manufacturer was no longer in business. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643373February 18, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle's door handles work intermittently, sometimes preventing driver or passenger escape. Recall 24V466000 still has not been performed due to parts availability. ADAS system is inoperable, causing a safety issue - forward collision warning is inoperable, adaptive cruise control was never activated by the factory, the blind spot monitor does not operate, lane departure warning does not operate. An unscheduled over-the-air software update was completed in the last week which has now rendered the vehicle's ICC inoperable, and causing the gauge cluster to reset at regular intervals while the vehicle is in motion. This creates an incredible safety issue as I lose visibility of speed, turn signals deactivate. The vehicle also goes into 'park' when stopped for a red light or stop sign if the driver's weight is shifted at all, causing an unsafe situation attempting to find the key to put it back into 'drive.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643367February 18, 2025
ELECTRICAL SYSTEM
My electric charging system has failed. When I plug my car in to charge it does not work. The car thinks it is charging, but I actually LOSE range. I have tried several chargers, but the vehicle does not get charged. The car functions normally for everything else. I can still drive it but when I get to 0 miles range it will be unusable. There are no warning lights or error messages. The car thinks it is charging when plugged in. I called the dealership where I purchased the car and they said the same thing has happened to at least 2 other vehicles they know of. Those cars have been sitting in their lot for 5 months. The dealership is 250 miles away and I do not have enough charge/range to drive there. It has not been inspected by any other parties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643366February 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
NHTSA recall campaign numbers: 24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) The above recalls have not successfully been applied to my vehicle. As a matter of fact while installing one of the above (unknown specifically which one because there is not communication), my car was bricked and undrivable and has been since 9/19/2024. There are no technicians with the proper tools (OFT) to fix the vehicle and it just sits waiting for one day when there is a solution. This vehicle is unsupportable and undrivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643247February 17, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
My car is currently supposed to have a software recall that fixes the braking on this car. The install was pushed to my car overnight without any communication and now my car does not function with cabin heat. I need to find hire a technician to fix the recall update that was sent to my car. I also have had to pay out of pocket for a water pump recall on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643240February 17, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
I hope this message finds you well. I am writing to express my deep concerns regarding ongoing issues with the NHTSA recall campaign numbers 24V865000 and 24V499000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. I received on OTA update to address 24V86500 Regen Braking Issues; some 4 weeks later my car is not operable. My high voltage battery shows 100% state of charge, but my range mileage eventually dropped to zero and remains there. Even after replacing the car's 12v battery, I cannot open the car let alone drive it. While I had a technician to my house to address my bricked car, I had her do the work for 24V49900 (water pump recall). As planned, the recall part was made available to her (and then to me) at no charge. However, the fee to replace it was $345 dollars, as seen in the attached itemized invoice. 1) I had to pay this out of pocket and there is at present no way for me to be reimbursed for the recall work. I am told a portal is coming to submit a claim for reimbursement from the bankruptcy trustee's designee, American Leasing. 2) The amount currently approved for water pump replacement is $175, meaning I will have paid an extra $170 out of pocket for work that was to have been covered at no cost to owners, as mandated by NHTSA. Additionally, I have had a Lane Departure Warning Failure indicator light that has remained on for about 6 months. At best, this is a distraction while driving. At worst, the system has not been operable for 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643228February 17, 2025
ELECTRICAL SYSTEM
The ota team from Fisker sent an update to my car without prior notice and bricked my car. I had to have a mobile technician come out to fix it. It costs me $1,600. I still dont have the update on my car which is an nhtsa recommended fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643219February 17, 2025
POWER TRAIN, ELECTRICAL SYSTEM
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to the update. No warning were given to me before this unapproved update, that was done in the middle of the night, that basically ruined my car. I would hope there would be no further over the air updates. If updates need to be done, they should be done in person in case there are any problems with the update. The technician also told me that my motors are not able to accept this new update and if they try it again, my car will be bricked once again. I want to be taken off the list for any updates in the future. What they did to me is criminal!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643217February 17, 2025
STRUCTURE:BODY, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
* Safety recall 24V499 - replacement of cabin electric water pumps. Pump was replaced [XXX] by Nuts and Volts automotive. Cost to me was $185.71 including parts, supplies and $150 labor. Liquidating trustee / American Lease is providing $175 for pump replacement and door handle checks. * Safety recall ?? - replacement of door handles that fail a pull test. I had a front drivers side and a right rear door handle that failed the pull test as administered by Nuts and Volts Automotive using the prescribed tool on [XXX]. Cost to replace will be $150 for NFC front door handles and $100 for the right rear, vs Liquidating trustee / American Lease is providing $100 for NFC door handle and $80 for others (right rear in my case). The tool was not available when the pump was changed. Problem - door handles being provided by American Lease (as designated by the liquidating trustee) are the original design and left over inventory. The newly produced better design handles are still in England with the manufacturer Chevalier. We need these door handles!! The recall for the ADAS alerts (cluster telltales) # 24V405 (campaign TSB70062404) - has not fully resolved the nuisance cluster telltale alerts. The OTA team needs to be more precise with the updates and not leave some of the numerous electronic modules partially updated. Some incomplete updates cause owners cars to malfunction or stop responding (BRICK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643213February 17, 2025
UNKNOWN OR OTHER
OTA 2.2 performed but loss of pedestrian sound while in Drive or Reverse. This happened after tge vehicle received the update. It no longer has any warning sound in low speed cruise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Fisker Ocean