Dodge Ram Complaints

27,062 consumer complaints on file.

#11011429July 29, 2017
AIR BAGS
MY HUSBAND TOOK OUR VEHICLE A TOTAL OF FOUR TIMES ALREADY AND EACH TIME THE DEALERSHIP SAID THE CODE HAD BEEN CHANGED AS FAR AS THE REPLACEMENT PART(S) WAS CONCERNED. THE DEALERSHIP SAID THEY HAD TO WAIT FOR THE PART. WE WASTED OUR TIME AND MONEY ON GAS ALSO JUST TO BE TOLD THIS EACH TIME. THIS IS OUR ONLY VEHICLE THAT WE HAVE TO DRIVE. WE FEEL WE ARE JUST GETTING THE RUN AROUND, SO WHY BOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011452July 29, 2017
AIR BAGS
TAKATA RECALL. I'LL BEEN TO HUNTER DODGE IN LANCASTER CA 4 TIMES AFTER RECEIVING THE RECALL IN THE MAIL EVER TIME THEY SAY THEY WILL CALL ME BUT THEY NEVER CALL ME. I'LL BEEN THERE 4 TIMES AND THEY GIVE ME THE SAME STORY YOUR ON THE WAITING LIST. I CAN'T REMEMBER THE EXACT DAY BUT MAY WAS THE LAST TIME I WAS THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011386July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011391July 28, 2017
AIR BAGS
RECALL S43/NHTSA16V-352 I CALLED KIMBERLY CAR CITY IN DAVENPORT IOWA AND THE SCHEDULED ME FOR REPAIRS ON 7/5/17 BUT CALLED BACK A FEW WEEKS LATER SAYING THEY DIDN'T HAVE RIGHT PART, AND WOULD ADVISE. THEN THEY RESCHEDULED FOR 7/21/2017 BUT WHEN I ARRIVED AND WAITED FOR APPROX. 50 MIN., THEY SAID THEY DIDN'T HAVE RIGHT PART AND I WAS PUT AT BOTTOM OF A LONG WAITING LIST! THIS IS THE SECOND TIME THIS DEALER HAS DONE THIS TO ME ON RECALLS! THEY KNOW MY VIN SO I DO NOT UNDERSTAND HOW THEY CAN SCHEDULE ME WHEN THEY DON'T HAVE THE PART. PLEASE HELP ME !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010918July 27, 2017
AIR BAGS
TAKATA RECALL - GOOD MORNING.....WE ARE HAVING ISSUES WITH HAVING OUR VEHICLE REPAIRED...WE ARE ON A WAITING LIST FOR PARTS WITH RICK HENDRICK JEEP DODGE IN NORTH CHARLESTON SC....IT TOOK US UNTIL JUNE 13 FOR THE DEALER TO ORDER THE PARTS. WE STILL ARE WAITING FOR THE REPAIR. ACCORDING TO THE DEAL WHEN THE DRIVERS AIR BAG WAS REPLACED WE ARE ONE OF THE VEHICLES WITH THE DEFECTIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010754July 26, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE ALONG WITH AN ABNORMAL NOISE. THE ESP WARNING INDICATOR ILLUMINATED. THE CONTACT REDUCED THE SPEED AND PROCEEDED TO A REST STOP. WHILE INSPECTING THE VEHICLE IT WAS NOTICED THAT THE FRONT STRAP THAT HOLDS THE FUEL TANK WAS HANGING AND FRACTURED DUE TO CORROSION. THE VEHICLE WAS TOWED TO THELEN AUTO GROUP JEEP/CHRYSLER DEALER AT BAY CITY, MICHIGAN AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 86,092. ...UPDATED 08/02/17 *BF ..UPDATED 08/09/17 *BF *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010845July 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENE'S CHRYSLER DODGE JEEP RAM LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701 AT PHONE NUMBER (907) 452-7117 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CONTACT THE DEALER FOR SCHEDULING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010865July 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA DODGE OF HELENA, MONTANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010487July 25, 2017
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2012 RAM 3500 EQUIPPED WITH FEDERAL COURAGIA MT N/A TIRES, SIZE: 35/12.5/20 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE STARTED TO VIBRATE ABNORMALLY. THE CONTACT NOTICED EVIDENCE OF TREAD SEPARATION. THE TIRE WAS NOT REPLACED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE VEHICLE FAILURE MILEAGE WAS 129,071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010428July 24, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11010279July 24, 2017
SUSPENSION, VISIBILITY/WIPER, WHEELS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK ABNORMALLY AND A GRINDING NOISE WAS HEARD. THE CONTACT STATED THAT THE WHEEL HUBS BECAME DETACHED WHILE DRIVING AT A LOW SPEED. IN ADDITION, THE CONTACT STATED THAT THE REAR GLASS SHATTERED AFTER BEING INVOLVED IN A MINOR REAR END COLLISION. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010286July 24, 2017
UNKNOWN OR OTHER
BROKEN DASH. I BOUGHT TRK NEW IN 98. IN 2000 I FOUND A CRACK IN MY DASH. I WENT TO MY LOCAL DEALER AND THE SERV. MNGR. ADVISED IT WAS A COSMETIC ISSUE THEREFORE NOT COVERED BY WARRANTY. I DID NOT REPLACE DASH AS IT WAS QUOTED AS OVER 750 TO R/R. OVER YEARS IT HAS GOTTEN WORSE. FOR LAST COUPLE OF YEARS SMALL PIECES OF THE DASH WOULD BLOW OUT OF THE A/C VENTS STRIKING ME IN THE FACE WHILE DRIVING. VERY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010142July 23, 2017
UNKNOWN OR OTHER
ONLY PUT 30,000 MILES ON THIS DODGE RAM SENCE I GOT IT AND THE REAR PINION SEAL WAS LEAKING, GOT IT REPLACED AND NOW IT IS MAKING A GRINDING NOISE SO LOAD I AM AFRAID TO DRIVE IT. THE REPAIR SHOP SAID IT HAS LOTS OF SHAVINGS INSIDE THE REAR END. AFRAID IT WILL LOCK UP AND CAUSE SERIOUS INJURY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006555July 20, 2017
ENGINE
ENGINE TICKS AND LAGS/HESITATE UNDER THROTTLE RECEIVE ERROR CODE P0308, DEALERSHIP RECOMMENDED A TUNE UP BUT DID NOT RESOLVE PROBLEM. STILL HESITATES UNDER THROTTLE. DID EXTENSIVE RESEARCH ON-LINE AND THIS IS A COMMON PROBLEM WITH THE ENGINE AND COSTLY TO CONSUMERS AND DANGEROUS. IN MY CASE, I WAS ENTERING A HIGHWAY WITH MY 2 KIDS. I WAS ON THE FRONTAGE ROAD GOING ABOUT 40 MPH AS I ENTERED THE ON RAMP OF THE FREEWAY TO GET TO THE SPEED LIMIT OF 60 MPH. WHEN I ACCELERATED THE ENGINE STARTED TO HESITATE AND ALMOST STALLED CAUSING THE VEHICLES ON THE FREEWAY TO SLAM ON HIS/HER BREAKS AND SWERVE TO GO AROUND ME. FORTUNATELY, THE CARS BEHIND ME DID NOT RAN INTO ME OR ANYONE ELSE CAUSING A MAJOR ACCIDENT AS THIS OCCURRED DURING RUSH HOUR ON A MAJOR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006218July 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LAKESHORE CHRYSLER, DODGE IN SLIDELL, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005963July 17, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAD AN ACCIDENT RELATED TO THE DRIVER'S SIDE GRAB HANDLE. I NEVER USUALLY USE IT TO GET INTO THE TRUCK, BUT DECIDED TO USE IT ON JUNE 7TH, 2017. THE TRUCK IS HARDLY EVER DRIVEN AND IN VERY, VERY GOOD CONDITION. THE GRAB HANDLE WAS NOT LOOSE IN ANY WAY PRIOR TO THE ACCIDENT AND HAD NEVER BEEN WORKED ON OR REPLACED. WHEN I GRABBED THE HANDLE TO PULL MYSELF INTO THE TRUCK, WHICH WAS STATIONARY AND PARKED IN A DRIVEWAY, THE WHOLE PANEL RIPPED RIGHT OFF AND SENT ME FALLING HARD TO THE ASPHALT DRIVEWAY. I FELL ABOUT 3 FEET. BY THE WAY, I ONLY WEIGH ABOUT 120 LBS. THE FALL CAUSED ME TO BREAK MY LEFT HIP. I LAID IN THE DRIVEWAY SCREAMING IN EXCRUCIATING PAIN AND FOR HELP UNTIL SOMEONE FOUND ME. AN AMBULANCE TRANSPORTED ME TO A HOSPITAL. I HAD A PARTIAL HIP REPLACEMENT DUE TO THE HIP FRACTURE. UPON INSPECTION, IT LOOKED LIKE THE PANEL/GRAB HANDLE WAS SECURED INTO THE BODY OF THE TRUCK BY PLASTIC DISCS AND CLIPS! I WAS SHOCKED AND ASSUMED SOMETHING LIKE THAT WOULD'VE BEEN SECURED BY A MORE STURDY MATERIAL. THIS ACCIDENT HAS BEEN PHYSICALLY AND FINANCIALLY DEVASTATING FOR ME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11006024July 17, 2017
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 1995 DODGE RAM 2500. WHILE DRIVING 40 MPH, THE FRONT SUSPENSION AND WHEELS BEGAN TO BOUNCE AND SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005518July 16, 2017
STEERING
I'VE HEARD THIS CALLED THE "DODGE DEATH WOBBLE". IT'S A VIOLENT UNCONTROLLED FRONT END SHIMMY OR WOBBLE THAT STARTS AT HIGHWAY SPEED WHEN THE VEHICLE HITS A MINOR BUMP OR DEPRESSION. IT DOESN'T STOP SHAKING UNTIL SLOWING TO NEAR STOP. USUALLY A PANIC STOP ON THE FREEWAY. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005495July 15, 2017
UNKNOWN OR OTHER
THE DASH BOARD IS FALLING APART HUGE HOLES IF IN AND ACCIDENT AIR BAGS WOULD BLOW PIECES EVERYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005229July 14, 2017
FUEL/PROPULSION SYSTEM
DUE TO POOR FRAME ENGINEERING THE FRONT GAS TANK STRAP LET GO CAUSING MY GAS TANK TO BOUNCE UP AND DOWN. THE STRAP ITSELF WAS PULLING ON THE BRAKE LINES AND CAUSING STRAIN. DODGE IS AWARE OF THIS PROBLEM BUT HAS NOT RECALLED FOR IT AS OF YET. I NOTICED THIS PROBLEM WHEN THE VEHICLE WAS STATIONARY. I FEEL THIS IS A HUGE SAFETY ISSUE AS THE FUEL AND BRAKING SYSTEMS ARE BOTH INVOLVED.. ...UPDATED 08/02/17 *BF UPDATED 08/07/2017 *JS ...UPDATED 08/22/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram