Dodge Ram Complaints

27,062 consumer complaints on file.

#11601167July 11, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Failure to start. Engine cranks but will not start. Remote start fails. Door locks sometimes do not work, Radio failures, engine stalls unexpectedly, TPM failure, SERV 4WD warning light is displayed sporadically. This was a recall on 2011 and 2012 Chrysler vehicles except the RAM. The RAM also has the same issues as the other recalled vehicles. Why was the Ram excluded from the recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600538July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while performing maintenance on the vehicle and checking underneath the vehicle near the fuel tank, the contact became aware that there was a metal strap hanging down. The contact determined that one of the strap supports had rusted and fractured. The contact drove the vehicle to an independent mechanic and was informed that the fuel tank straps, and bracket were extremely corroded and could not be repaired. The contact was informed that the bracket and straps needed to be replaced. The mechanic referred the contact to a dealer The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598254July 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596979June 26, 2024
POWER TRAIN
Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11596489June 25, 2024
SERVICE BRAKES
In approximately 2019 I received multiple warning lights including "Serv 4WD", TCS disabled, and ABS warning lights. Had it looked at by the dealer who replaced wheel sensors and performed diagnostics. All lights cleared exept TCS disabled warning which is indicationg that the TCS system is not functioning and has a collateral effect of the cruise control not being able to turn on. I have paid to have this remaining indication diagnosed on two different occasions, each leading to a dealership recommendation to replace the Hydraulic Control Unit / ABS Module at a cost of approximately $1500 and a wait for backordered parts exceeding one year - all with no guarantee of this fixing the problem. My truck has been in this condition for about 5 years now. A quick Google search will show that there have been multiple instances of faults of this type affecting the HCU/ABS modules with the problem becoming particularly prevalent in the 2017-2018 model years. Thousands of complaints have been submitted and Class Action Lawsuits started, but it appears FCA has yet to adequately address this potential safety issue caused by a defective part that is known to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596625June 25, 2024
FUEL/PROPULSION SYSTEM, STEERING, AIR BAGS
I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596367June 25, 2024
STEERING
.The contact owns a 2008 Dodge Ram 3500. The contact stated that while attempting to reverse in the driveway, the steering wheel made an abnormal cracking sound and became significantly loosened. The contact stated that upon inspecting the vehicle, he noticed that the tie rod had fractured. The contact related the failure to NHTSA Campaign Number: 13V529000 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,020. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595870June 22, 2024
ENGINE
My truck went into anti-theft mode for no apparent reason and stranded me on a hot day in a parking lot. The engine would not run for more than 2 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594766June 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated that while driving at approximately 20 MPH, the fuel tank detached and fell from the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed the VIN was not included in the recall. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594918June 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the ground. The contact also stated that the frame that held the bracket was rusted. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594024June 12, 2024
SUSPENSION
The contact owns a 2006 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle started wobbling, and the contact lost control of the vehicle and almost crashed. The contact stated the failure had been persisted for a while. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594041June 12, 2024
EXTERIOR LIGHTING
The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed at night, he became aware that the external lights and turn signal lights were not functioning properly. The lamp out warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592446June 4, 2024
ELECTRICAL SYSTEM
Vehicle has presented multiple electrical problems which I understand is caused by the TIPM module which controls all electrical components in the vehicle. I have replaced the vehicle battery on 5 occasions over the past 5 or 6 years. One reason is the fuel pump fails to shut-off after the vehicle is turned off and continously cycles fuel until the battery is drained. Secondly, the ignition module is faulty and presents a safety risk to the vehicle occupants and the public's safety as the power to the vehicle cuts off while in operation at various level of speed to include highway speeds.The vehicle becomes disabled when it hits a road bump or while making a turn, making it hard to maneuver and may cause operator to lose control of the vehicle and crash with other vehicles, objects or people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592195June 3, 2024
TIRES
The contact owns a 2011 Ram 1500 equipped with Goodyear Tires, Tire Line: Wrangler AT Adventure, Tire Size: 265/70/R17, DOT Number: PL1YJC1R0219. The contact stated while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to an independent mechanic, where the tires were diagnosed with tread separation. The contact was informed that all 4 tires needed to be replaced. The tires were replacement tires. The tires were not replaced. The manufacturer was not notified of the failure. The tire failure mileage was approximately 15,000. The vehicle failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592207June 3, 2024
ENGINE
The exhaust manifold bolts Broken causing it to leak ,tick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590737May 25, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590746May 25, 2024
AIR BAGS, SEAT BELTS
The seat belt and air bag warning light has stayed on. I have had multiple Mechanics, look at it and even try to inspect it. So the lights will go off and they cannot find a problem. I am just worried that if I getting an accident my seatbelt wont-work correctly and the airbags wont-work correctly. I have tried to do a hard reset and so has the mechanics but the lights stay on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590756May 25, 2024
ENGINE
5.7 Liter Hemi Lifter/Camshaft failure. Camshaft lobe has been completely ground down. Always been well maintained and taken care of also. Apparently this is a Major recurring issue with this year Ram 1500 with the 5.7L. Didn’t have any warning lights pop up on the dash either. I believe this is a safety hazard to myself and other drivers because it happens without warning and I lost 75% power of my truck on a major interstate and was almost rear ended by a semi truck hauling a heavy load. Luckily was able to swerve off onto the shoulder and save myself from a disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589949May 21, 2024
POWER TRAIN
Valve body issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588596May 14, 2024
POWER TRAIN, STEERING, UNKNOWN OR OTHER
I was driving to work that morning traveling about 40 into the city when all of a sudden I heard a loud noise, I barely could handle the steering wheel to coast it to the side before it came to a complete hault, I look out my window and my drive shaft broke in 2 pieces was passing me on the main road. Front end was on the side shoulder, back end was out in the road. I jumped out of the truck and grabbed up both ends of my drive shafts and put in the back of my 04 dodge ram truck, then started directing traffic on this busy road of morning commuters. Fluid was everywhere on the road so I'm trying to put sand from the side of the road onto the fluid that was on the road that had leaked out my truck all while directing traffic to keep from creating an accident. An law officer came ask was I alright, I answered explained what had happened and he never took a report instead replied with "Seems like you got everything handled" and got back in his car and drove off. I called for a tow service for their assistance and requested it be took to a shop. Where it now sits unrivaled. It was inspected by the mechanic and learned that the pinyin nut had came off cause my rear end to lock up which caused my drive shaft to come out and when it hit broke it smooth into 2 pieces that caused damage to my transmission case. This could have ended very badly for me that day, I'm thankful that it didn't. But now my truck is tore up do to a faulty manufacturers pinyin nut. And I need my truck fixed so I can work and support my family. This was not my doings. I love my truck very much and desperately need it back up and running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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