Dodge Ram Complaints

27,062 consumer complaints on file.

#11614851September 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated that the fuel tank strap "T-Slot" had detached. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614855September 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Dodge Ram 1500. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the check engine warning light illuminated. The contact stated that the vehicle stalled, and then the vehicle lost power steering functionality. The contact stopped the vehicle and had to wait for over one hour before being able to restart the vehicle. The contact drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that the fuel pump relay had failed and informed the contact that there was a recall for the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V115000 (Electrical System) however, neither the VIN nor the vehicle was included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614546September 14, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My trucks ignition switch just stops turing my truck on I've seen multiple complaints about the same issue leaves you stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613398September 9, 2024
AIR BAGS, ELECTRICAL SYSTEM, STEERING
Driver warning light came for airbag, yes it could be if deployed, no dealer has confirmed (but looked up recall # 15V459000), called molar said no recall on my vehicle…., no one else looked at vehicles book says to immediately take to dealer, yes warning light on follow book info and it appeared 9/8/24
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613040September 6, 2024
POWER TRAIN
The contact owns a 2012 Ram 1500. The contact stated while driving at various speeds, the vehicle shut off with unknown warning lights illuminated. The vehicle was restarted immediately after the failure; however, the failure persisted, and the vehicle would no longer immediately restart after the failure. The contact attempted to restart the vehicle several times before the vehicle eventually restarted. The contact used a code reader to determine the cause of the failure but was unable to diagnose the failure. Upon investigation, the contact discovered that the failure was likely related to a defective fuel pump relay. Both the dealer and the manufacturer were notified of the failure, and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 310,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612812September 5, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Warning light came on suddenly. Vehicle lost power. Smoking out of the tail pipe. Very dangerous for other drivers. Took the vehicle to a mechanic, said I have problems with the lifters, and need to replace the engine. I don’t know why Chrysler doesn’t issue a recall for this issue, it seems to happen often. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611795August 30, 2024
UNKNOWN OR OTHER
My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to correct this Safety issue...?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611864August 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2007 Dodge Ram 2500. The vehicle was taken to a dealer for both an oil change and to have the vehicle serviced for NHTSA Campaign Number: 16V352000 (Air Bags). The contact was later informed that there was another recall on the vehicle for NHTSA Campaign Number: 08V641000 (Engine and Engine Cooling); however, the part for the repair was not available. An appointment was then made to bring the vehicle back to the dealer on a later date for service. A few days later while the contact's husband was driving at 80 MPH with a horse trailer attached to the vehicle, the vehicle caught fire. The contact's husband managed to pull over and extinguish the fire. A police report was filed. No injuries were reported. The vehicle was towed back to the dealer where it remained their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 256,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11611894August 30, 2024
ENGINE, POWER TRAIN
Warped head / blown head gasket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611338August 28, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Catalytic converter, sensors, knocking loss of power, bogging , hot and cold engine , was on a road trip back home passing a 18 wheeler and it starts to lose power Boggs down and then takes off , steering wheel was iffy, fumes are stong in and out of truck. Threw my suitcase and dog in floor . I have replaced sensors , knock sensor , coils, sparks plugs - no fix muffler shop said catalytic is not plugged up . Sent me to mechanic said ram / dodge designed these years messed up common problem ,one mechanic telling me new engine parts might fix won’t pass inspection so now it just sits and drys up that’s not right for what it has cost my insurance said there nothing they can help with it only has 84k miles please emission and knock common problem that is mana factory defect surely loss of power in traffic scary please help with insurance and parts , gas I have no money for deep engine problems 84 k should still run like new truck the trip there drove great then I went to start to go back home 2 days later and knocking and wouldn’t drive putting scanner said sensor . This truck was running awesome I like driving . But to malfunction no reason. The codes are not right . need my truck back on the road I live in Texas has to pass emission to get inspection sticker
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610695August 25, 2024
FUEL/PROPULSION SYSTEM
Looking under my truck, I found that the front Gas Tank Strap had fallen down from the vehicle frame mount. During further inspection of the vehicle it was that the gas tank strap mounting point has rusted through and that the strap has pulled thru the rusted point. The front of the gas tank has fallen down and pushed the gas tank strap into the drive shaft. Th only thing supporting the gas tank is the rear gas tank strap
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610470August 23, 2024
SUSPENSION
This happened on my 2006 Dodge 2500 truck. I have had this truck since brand new and have maintained vigorously. Fortunately I was only going 25mph on the back road from my house. If this had happened on the highway I may not be here to tell this story. I felt like I had a flat tire so i stopped and didn't see anything so I started again and drove about a foot and then heard this loud crunching sound. I got out to find the center of my wheel had separated for the inside of the wheel. When I bought the truck I got the premium wheel package. The chrome covers are made on the wheel. I think what happened is because the chrome covers are made on the wheel there is no way to see that the wheel is rusting from the inside out and the owner has no idea they are driving a time bomb waiting to happen. My truck is almost rust free. I always took care to wash the salt off it in the winter 3 or 4 times a week. The truck has spent the last 10 years in Florida. I have never in my life ever seen this happen. I have no idea where the hub cap or the chrome cover went.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608437August 14, 2024
TIRES
The contact owns a 1998 Dodge Ram 2500 equipped with Mastercraft Tires, Tire Line: Courser AXT, Tire Size:245/75/R16, DOT Number: [XXX] . The contact stated that while driving 65 MPH, the vehicle started shaking abnormally. The contact stated that the abnormal shaking worsened, and the contact pulled over and discovered a bulge in the rear driver’s side tire. The contact replaced the tire with the spare and resumed normal driving. Upon returning to the residence, while inspecting the front passenger’s side tire, the contact cut his index and middle finger on the left hand due to the steel belt protruding from the tire. Upon further inspection, the contact discovered the same failure with the rear driver’s side tire that was replaced. The contact had not sought medical attention for the injuries. The contact attempted to call the manufacturer for assistance but was unable to reach a representative. The tires were not replaced. The tire failure mileage was approximately 3,000. The vehicle failure mileage was approximately 305,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11606983August 7, 2024
ELECTRICAL SYSTEM
THE DIGITAL INSTRUMENT CLUSTER GAUGES DOES NOT WORK SOMETIMES AND THE DIGITAL SPEEDOMETER DOES NOT DOES NOT WORK AT ALL. WITHOUT THE GAUGES ITS HARD TO SAY HOW SLOW/FAST OR WHAT THE VEHICLE IS DOING. IT WAS JUST INSPECTED. NO PRIOR SIGNS OR SYMPTOMS OF THIS. I KNOW THIS IS NOT THE FIRST THIS HAS HAPPENED BUT OVER SEVERAL YEARS OF DODGE RAM TRUCKS DO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607096August 7, 2024
POWER TRAIN
Rear differential locked up while driving at approximately 30 mph, causing the vehicle to come to a stop and unable to move. Luckily the failure happened on a road with little traffic so no accident occurred and other drivers were not put at risk. There were no warning lamps, messages, or other symptoms prior to failure. Inspection revealed broken gears and pins in the rear differential. There was a recall (P77) for this model year truck for what appears to be the same problem. The recall repair work was performed in 2019 and the truck has been driven approximately 20,000 miles since the repair. The FCA recall line told me to have the truck towed to a dealer to get a diagnosis and repair estimate, but after the tow was complete the recall line said since more than 2 years had passed since the recall repair work, the repair warranty had expired and nothing would be covered, regardless of diagnosis. The broken parts are still available for review if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606867August 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while driving 50 MPH, an abnormal scraping sound was coming from the vehicle. The contact pulled over and discovered that the front fuel tank strap bracket had detached due to corrosion. Due to failure, the front end of the fuel tank began to hang down from the vehicle. The contact cautiously drove the vehicle home and attached a cable to the fuel tank strap bracket as a temporary fix. Upon investigation, the contact discovered NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) which was linked to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605941August 1, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605710July 31, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2009 Dodge Ram. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while inspecting the vehicle, the contact became aware that the rear fuel tank strap mounting bracket had detached. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rear fuel tank strap mounting bracket. The contact was informed that the rear fuel tank strap mounting bracket needed to be replaced. The vehicle was not repaired. The contact stated that about five years prior, the front fuel tank metal strap mounting bracket was replaced under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604425July 25, 2024
SUSPENSION
The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604101July 23, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Shut off vehicle and fuel pump kept running. Tapped on Totally Integrated Power Managment module and stuck relay corrected, so the fuel pump shut off. Found a safety recall (Safety Recall R09/NHTSA 15v-115) for stuck relay in TIPM on same year Dodge Durango and Jeep Grand Cherokee. A quick search of many automotive enthusiast forums indicates this issue is common in my particular year, make, and model vehicle as well. I believe this recall should be expanded to include all Dodge products using similar TIMP/Fuel Relay configurations. It is very likely this relay could have been stuck off, while driving causing an unexpected engine shutdown. In my case I was lucky it was stuck on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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