Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#835589March 9, 1999
VEHICLE SPEED CONTROL
WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ON, CRUISE CONTROL GOT STUCK, AND THE BRAKE PEDAL WENT HARD. DRIVER HAD TO PUT BOTH FEET ON BRAKE PEDAL WITH FULL BODY WEIGHT TO SLOW DOWN, AND HAD TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. CRUISE MODULATOR HAD TO BE MANUALLY UNSTUCK. GM DENIES THAT THIS IS A MANUFACTURING DEFECT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835508March 5, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKE PADS HAD WORN DOWN EXCESSIVELY, CAUSING GRINDING NOISES, LIKE METAL TO METAL. TAKING VEHICLE TO DEALER'S TO CHECK & HAVE THEM REPAIRED/REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703868March 1, 1999
VEHICLE SPEED CONTROL
ENGINE ACCELARATES AT ANY GIVEN TIME, EXCESSIVE RPMS , CAUSING ACCIDENTIN PARKING GARAGE. IN DEALERSHIP THREE TIMES FOR HIGH ACCELERATION , STILL WITH NO REAL ANSWER AS TO WHAT THE PROBLEM IS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#703907March 1, 1999
STEERING:LINKAGES
HAVE HAD A TOTAL OF 6 COMPLAINTS DIERCTLY CONNECTED WITH FRONT STEERING, CONTROLABILITY, POOR HANDLING CHARACTERISTICS AND 2 INSTANCES OF TOTAL LOSS OF CONTROL WHILE DRIVING IN A STRAIGHT LINE. THE VEHICLE HAS 2 TIMWES SUDDENLY SWERVED TO THE RIGHT WHILE DRIVING STRAIGHT AND THE STEERING WHEEL DOES NOT MOVE. FORTUNATELY, BOTH INSTANCES OCCURED WHILE TRAFFIC WAS LIGHT ANDNO ACCIDENT HAPPENED. THE VEHICLE IS PARKED AT A CHEVROLET DEALER'S YARD AND CHEVROLET MOTOR DIVISION HAS STATED THAT NO PROBLEM EXISTS AND THAT I SHOULD CONTINUE TO DRIVE. I HAVE REFUSED. NOW I HAVE DETERMINED TO FILE A COMPLAINT WITH TEXAS MOTOT VEHICLE DIVISION AND PURSUE THE ;LEMON LAW" BECAUSE CHEVROLET HAS FAILED TO RECOGNIZE OR TAKE ANY ACTION IN AN ATTEMPT TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544177March 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPER MOTOR FAILED CAUSING WIPER TO STOP WHILE IN USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703855February 28, 1999
POWER TRAIN:MANUAL TRANSMISSION
GM WAS AWARE OF THE IMPROPER COMPONENTS INSTALLED IN THIS PARTICULAR TRANSMISSION BUT FAILED TO RECALL CAR AND CORRECT DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#703804February 27, 1999
SEATS
DRIVER SEAT BECAME UNATTACHED TO FRAME. TAKEN TO LOCAL DEALER FOR SERVICE AND CONTACTED AREA SERVICE REPRESENTATIVE TO HAVE MANUFACTURER COVER REPAIR. REFUSED COVERAGE DUE TO MILEAGE, FACT THAT WE WERE NOT ORIGINAL OWNER, AND DID NOT OWN OTHER GM PRODUCTS. SPOKE WITH SUPERVISOR STATING THIS WAS A HUGE SAFETY ISSUE. MANAGER REFUSED COVERAGE ALSO. SEAT REWELDED TO FRAME BY NON-MANUFACTURER REPAIR SHOP (DUE TO HIGH COST OF REPAIR AT DEALER). REPAIR SHOP IDENTIFIED PROBLEM OVER PHONE, STATING HE HAD REPAIRED SAME PROBLEM NUMEROUS TIMES ON SUBURBANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835279February 26, 1999
SEATS
BUCKET SEAT FRAME IS CRACKING, CAUSING A POTENTIAL SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703718February 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FAILS TO OPERATE RESULTING IN BRAKE PEDAL GOING TO FLOOR, COMPLETE LOSS OF BRAKING, AND A LOUD SQUEALING NOISE FROM THE UNIT. IN PRIOR INCIDENTS TO 2-12-99, VEHICLE HAS BEEN PUT UP ON CURB AND HOMEOWNER'S FRONT LAWN TO AVOID REAR END COLLISIONS. ON 2-12-99 REARENDED A PICKUP TRUCK THAT STOPPED SUDDENLY IN FRONT OF ME. HAD AT LEAST 50 FEET OF STOPPING DISTANCE. WHEN CHEVROLET DEALER WAS QUESTIONED ABOUT SUBURBAN ABS PROBLEM, OWNER WAS TOLD PROBLEM DOES NOT EXIST. SYSTEM IS SUPPOSED TO ACT LIKE IT DOES AND SQUEAL IS NORMAL. UNLESS ABS LIGHT COMES ON, IT IS NOT VEHICLE ERROR. MASTER CYLINDER HAS BEEN REPLACED ON VEHICLE, BUT DANGEROUS SITUATION CONTINUES TO PERSIST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835154February 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION FRONT SEAL BROKE, CAUSING THE HOT TRANSMISSION FLUID TO HIT EXHAUST, RESULTING IN A UNDERHOOD FIRE . *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#835179February 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHENEVER THE BRAKES ARE APPLIED, THEY WOULD PULL TO THE LEFT ONTO ANOTHER LANE. SOMETIMES WOULD PULL TO THE RIGHT ONTO ANOTHER LANE. HAVE TAKEN VEHICLE TO DEALERSHIP 17 TIMES AND NOTHING WAS FOUND WRONG WITH BRAKES. THE MANUFACTURER HAS CLOSED THE FILES ON THE SUBURBAN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544006February 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CAUGHT ON FIRE DUE TO LEAKING OF TRANSMISSION FLUID.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703624February 22, 1999
VEHICLE SPEED CONTROL
LAST SATURDAY 2-20-99 , THE CRUSE CONTROL ON MY 93 SUBURBAN STUCK AT 70 MPH. THE BRAKE PEDAL WENT HARD. IT TOOK ALL MY STRENGTH, BOTH FEET ON THE BRAKE PETAL, PULLING BACK ON THE STEERING WHEEL, TO SLOW THE VEHICAL DOWN TO ABOUT 15 MPH. I THEN PUT IT IN NEUTRAL. THE RPMS PEGGED OUT, BUT I WAS ABLE TO STOP THE CAR IN ACOUPLE OF SECONDS AND TURN OFF THE KEY. IF ANYONE ELSE IN MY FAMILY WOULD OF BEEN DRIVING THEY WOULD OF CRASHED. PLEASE SEND ME SOME INFORMATION ABOUT SPEED CONTROLS AND WHAT I CAN DO TO ELIMINATE THIS PROBLEM IN THE FUTURE. THANK YOU M. BRYON WALSTON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835084February 19, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING VEHICLE AT ANY SPEED AND APPLYING BRAKES, VEHICLE PULLS TO THE RIGHT. ALSO, BRAKES ARE SMOKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832699February 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ANITLOCK BRAKES. WHEN DRIVER APPLIED BRAKES DURING INCLEMENT WEATHER, VEHICLE SKIDDED. ON DRY PAVEMENT, AND/OR DURING LOW SPEEDS, IT IS DIFFICULT TO STOP. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835029February 18, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE DRIVING THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT DUE TO POWER STEERING PUMP MALFUNCTIONING. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703377February 16, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FIRST SET OF FRONT DISC PADS REPLACED ON 1/20/98 (29362 MILES ON ODOMETER). GRINDING NOISE ON BRAKING NOTED IN 12/98. INSPECTION ON 12/14/98 BY GMC DEALER FOUND NEED TO REPLACE FRONT PADS DUE TO WEAR (40610 MILES ON ODOMETER). PROBLEM IS EXCESSIVE AND RAPID BRAKE WEAR. WE DO NOT RIDE THE BRAKES. PADS SUBSEQUENT REPLACED BY NON-GMC DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834804February 12, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WHENEVER IT RAINS AND CONSUMER APPLIED THE WINDSHIELD WIPERS, THEY WON'T WORK. WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. WHEN IT'S RAINING HARD CONSUMER HAS TO PULL OFF TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543770February 8, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL INJECTION PUMP FAILED ON TWO OCCASIONS CAUSING LOSS OF POWER BRAKE AND STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834576February 8, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL 98V043. VEHICLE DOES NOT COMPLY TO RECALL. WHEN WIPERS TURNED ON, THEY DO NOT WORK INTERMITTENTLY. MOTOR WILL BE ON, BUT WIPERS WILL NOT MOVE. MOTOR WILL MAKE A ROARING SOUND UNTIL WIPERS COME BACK ON. DEALER NOT AWARE OF PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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