Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#705204April 2, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE PROBLEM WITH THE ABS BRAKES IS ONGOING, THERE IS NO FIX. WHEN GOING DOWN A SLIGHT INCLINE ON THE ROAD, AND IF THE ROAD HAS SOME SLITE RIBBING OR WASH BOARD EFFECT, THE BRAKES FAIL COMPLETELY IF USED IN A PANIC STOP SITUATION, EVEN IF ONE CONTINUES TO PUSH THE BRAKE PEDAL AS INSTRUCTED WITH ABS. ALSO MEDIUM IE 50 MPH PANIC STOPS ALSO HAVE THE SAME EFFECT. THE PROBLEM SEEMS TO BE A LONG HESATATION BEFORE THE ABS STARTS ITS CYCLE OF BRAKING, AND ANY ROAD IRREGULARITIES OR ROAD SAND INCREASES THIS HESITATION BEFORE THE ABS STARTS ITS BRAKING CYCLE. IT SHOULD BE NOTED THAT THE MASTER CYLINDER WAS CHANGED EARLY IN 1993 TO NO AVAIL. IT WOULD APPEAR TO BE A SOFTWARE PROBLEM IN THE ABS LOGIC CONTROLLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836383April 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE BRAKES ARE SQUEALING VERY LOUDLY, INDICTATING THE ROTORS ARE GETTING HOT.MASTER CYLINDER WAS REPLACED AT APPROXMATLEY 5806 MILES BECAUSE BRAKE FLUID WAS LEAKING. THEN FRONT BRAKES WERE REPLACED AT 9000. ALSO NEED TO BE REPLACED AGAIN AT AT ABOUT 13,000. DEALER CLAIMS THE VEHICLE IS TOO HEAVY FOR THE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705133March 31, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENT FAILURE OF FRONT WINSHIELD WIPERS. RECALL FOR SAME PROBLEM EXISTS FOR 94/5 AND 96 VEHICLES. RECALL 98V150000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705153March 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I HAD PROBLEMS WITH THE BRAKES ONCE. THEY JUST FILLED UP THE BRAKE FLUID. 2ND TIME THEY REPLACED THE MASTER CYLINDER. I HAD PROBLEMS WITH THE ELECTRICAL. THEY SAID IT WAS THE WIRING HARNESS AT THE ENGINE.I HAD PROBLEMS WITH THE AIR CONDITIONING . TOOK IT IN TWO OR THREE TIMES FOR THAT. THEY REPLACED SOME SWITCHES . THEN HAD TO TAKE IT IN AGAIN AND THEY REPLACED THE REAR AIRCONDITIONER. WE PURCHASED THIS TRUCK TO PULL A 20 FT TRAILER THE TRAILER WEIGHS 4200 LB. THE SUBURBAN HAS A 3.73 DIFFERENTIAL AND THE TRAILERING PKG. PLUS POST TRACTION OR WHATEVER THETY CALL IT NOW! WE WENT ON A VACATION IN NOV. PLANNING ON BEING HOME THE 1ST OF THE YEAR. OUR !ST DIFFERENTIAL BROKE OUTSIDE OF FREDERICK MD. IT WAS REPLACED. UPON TRYING TO RETURN HOME THE 2ND DIFFERENTIAL BROKE! IT WAS REPLACED IN LOUISVILLE KY. CONTINUNING OUR VENTURE HOME. THE 3RD DIFFERENTIAL WENT OUT IN MOBILE ALA. THEY GAVE ME A VERY DIFFICULT TIME. TOLD ME IT WAS MY FAULT. I WAS EITHER GOING TOO FAST OF THE TRAILER WAS TOO HEAVY. NEITHER ACUSATIONS WERE TRUE! UPON FINALLY ARRIVING HOME (ALMOST) THE 4TH DIFFERENTIAL WENT OUT AND REPLACED. I HAVE LOST ALL FAITH & TRUST IN THIS VECHICLE. AM SCARED TO DEATH TO TAKE IT ON THE ROAD. MY HUSBAND IS 67 YEARS OLD AND HAS DREAMED OF HIS RETIREMENT ALL HIS LIFE. NOW WE ARE STUCK WITH A SUBURBAN WE DON'T DARE TAKE ON THE ROAD FOR FEAR OF IT BREAKING DOWN AGAIN. CHEVROLET REFUSED TO DO ANYTHING ABOUT IT. THE GARAGE WE PURCHASED IT FROM HAS BEEN VERY NICE. HOWEVER, THEY ALSO HAVE BEEN NO HELP IN THIS ISSUE! ANY HELP YOU CAN GIVE PERTAINING TO CHEVROLET REPLACING MY SUBURBAN WOUYLD BE GREATLY APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544696March 29, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD MOTOR REPLACED DUE TO PROBLEMS WITH WINDSHIELD WIPERS NOT TURNING ON, NOT TURNING OFF AND MALFUNCTIONING OF THE INTERMITTENT FEATURE. WIPER MOTOR IS BEING REPLACED UNDER RECALL, HOWEVER CONSUMERS VIN NOT INCLUDED. (98V-150)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836281March 29, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
PE90056, POWER SEAT WAS A LITTLE LOOSE AND CAUSED IT TO CUT THE WIRES. THEN SMALL FIRE UNDER THE SEAT BROKE OUT. AFTER WIRES MELTED FIRE EXTINGUISHED BY ITSELF. DEALER'S SERVICE MANAGER REPORTED PROBLEM AND DIRECTED CONSUMER TO CALL GMC. GMC INDICATED THEY WOULD ACT ACCORDING TO WHAT THE SERVICE MANAGER REPORTED. SERVICE MANGER REPORTED "NOT MUCH OF A FIRE CAUSED BY NORMAL WEAR AND TEAR". SEAT APPEARED TO BE LOOSE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#836165March 26, 1999
SEATS
CONSUMER HEARD NOISES IN THE DRIVER'S SEAT FROM DEC--98 THROUGH MARCH 99 DUE TO A METAL PART BROKING OFF FROM THE SEAT. DEALERSHIIP REPLACED LOWER SEAT FRAME AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836177March 26, 1999
VEHICLE SPEED CONTROL
WHILE DRIVING WITH 8 PASSENGERS, PUT CRUISE CONTROL ON AT 65 MPH AND IT STAYED ON AND NOTHING WOULD SLOW VEHICLE DOWN. MANAGED TO SLOW VEHICLE DOWN BY STANDING ON BRAKES, PUTTING GEAR IN NEUTRAL, AND TURNING ENGINE OFF. DEALER CONTACTED AND REPAIRWORK DONE AT OWNER'S EXPENSE. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836077March 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN AUGUST, 1995 CONSUMER BEGAN TO EXPERIENCE BRAKE FAILURE. VEHICLE WOULD PULL LEFT OR RIGHT, OR IF THERE WAS A HARD STOP IT WOULD RESULT IN EXTENDED STOPPING DISTANCE. DEALERSHIP CANNOT DUPLICATE PROBLEM , AND SUGGESTED THAT CONSUMER TAKE VEHICLE SOME WHERE ELSE. ALSO, CONSUMER OWNED A SUBURBAN 93, AND EXPERIENCED SIMILAR PROBLEM. HOWEVER, DEALERSHIP BOUGHT VEHICLE BACK FROM CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836093March 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS BECOME INOPERABLE WHEN DRIVING IN RAINY WEATHER CONDITIONS. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704776March 23, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MALFUNCTIONS, ESPECIALLY IN WET CONDITIONS, BRAKES PERFORM IN A VERY IRREGULAR MANNER, THEY ARE NOT PREDICTABLE OR OFFER RELIABLE PERFORMANCE THROUGHOUT USE. BRAKES PULL HARD RIGHT, EVEN AFTER SEVERAL TIME TO FIX. I HAVE REPORTED ABS PROBLEMS, AND TOOK 4 ATTEMPTS BEFORE DEALER TRIED TO REPAIR BECUASE THEY COULD NOT REPLICATE ABS FAILURE OCCURRENCE. STEEERING CHATTER WHEN BRAKING FROM TIME TO TIME, REAR DRUMS HAVE BEEN REPLACED AND TURNED. REAR DRUMS CHATTERED UNTIL TURNED. WARPING OCCURRED TO REAR DRUMS. THIS VEHCILE IS UNSAFE AND I HAVE LOST CONFIDENCE IN MY PURCHASE, AND AM PURSUING THE RESPONSIBLE PURCHASE OF VEHICLE UNDERNEATH THE LEMON LAWS OF WASHINGTON STATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704733March 22, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE HISSING NOISE HEARD WHEN PEDAL APPLIED. PEDAL LOW. FLUID LEAKING SMALL AMOUNT. CHEVY SERVICE MISDIAGNOSED PROBLEM. REPLACED MASTER CYLINDER AND INSTALLED NEW SHOES. BRAKES STILL HISSED. A DIFFERENT SERVICE CENTER CORRECTLY IDENTIFIED PROBLEM AS BRAKE BOOSTER AND REPLACED AT COST OF $300. TOTAL AMOUNT SPENT WAS OVER $1,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704553March 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SEATS
THE SEAT IS IMPROPERLY DESIGNED. THE RIVETS BREAK CAUSING THE DRIVER TO FALL BACKWARDS. THIS CAUSES LOSS OF CONTROL OF THE VEHICLE ESPECIALLY AT HIGHWAY SPEEDS . THE SEAT BREAKS EVERY YEAR OR SO. IT STARTS MAKING A POPPING SOUND, RIVETS GETTING LOOSE, THEN FINALLY BREAKS CAUSING THE DRIVER TO FALL BACKWARDS. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS A KNOWN DESIGN PROBLEM AND THAT THERE IS A T.S.B. OUT ON IT WHICH I HAVE NOT SEEN. I AM TOLD THAT THEY DO NOT HAVE A FIX JUST PUT ANOTHER SEAT FRAME IN EACH TIME. THE LAST TIME IT BROKE IT WAS REPAIRED AS A GOODWILL GESTURE. THE DEALER HAS TOLD ME THAT IT WILL NOT BE REPAIRED AGAIN UNDER WARRANTY. THIS IS A DANGEROUS SITUATION WHICH CAUSES A POSSIBLE LOSS OF CONTROL OF THE VEHICLE AS IT IS A SUDDEN FAILURE. IT JUST POPS AND YOU FALL BACKWARDS. THE PROBLEM IS ALSO DESCRIBED AS SEAT POPPING. THE REVITE GET LOOSE AND CAUSE THE SEAT TO START MAKING A POPPING SOUND (WHICH IS HAPPENING TO MINE AGAIN NOW) THEN THEY FINALLY BREAK. A NEW TRUCK SOLD BY GM SHOULD NOT HAVE A SEAT IN WHICH THE SEAT FRAME BREAKS EVERY YEAR OF SO. GM JUST SAYS TOUGH.--------- AS TO THE BRAKE ISSUE I ONLY INCLUDED IT BECAUSE I HA D SO MANY PROBLEMS TRYING TO GET IT REPAIRED. THE BRAKE HOSES COLAPSE CAUSING THE BRAKES TO STAY APPLIED. NUMEROUS VISITS ABOUT BREAKS SQUEAKING/APPLYING WERE TO NO AVAIL. EVEN AFTER THEY WOULD STAY APPLIED IT TOOK SEVERAL VISITS TO GET THEM REPAIRED. WHILE DRIVING ON THE HIGHWAY THEYY APPARENTLY WOULD HEAT UP CAUSING THE PROBLEM TO BE WORSE. TH EBREAKS WOULD GET SO HOT SMOKE WOULD COME OFF THEM AND THE VEHICLE WOULD HARDLY MOVE. THE DEALERS REPLACE ALMOST EVERY BREAK PART BEFORE REPLACING THE HOSES WHICH WERE COLAPSED INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835901March 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN EMERGENCY STOP BRAKING SYSTEM MALFUNCTIONED. THERE WAS NO BRAKING ABILITY AT ALL, AND THE VEHICLE JUST COASTED ALONG, RESULTING IN A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704527March 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS ENGAGED DURING MODERATE BRAKING, CAUSING VEHICLE TO GO INTO A "COAST" SITUATION RESULTING IN A REAR-END COLLISION WITH VEHICLE AHEAD. WITNESS 1 VERIFIED BRAKE LIGHTS CAME ON, BUT VEHICLE WAS NOT STOPPING. WITNESS 2 VERIFIED HEARING ABS ENGAGE, BUT ALSO STATED VEHICLE WAS NOT STOPPING. PROBLEM HAS OCCURRED SEVERAL TIMES PREVIOUSLY (NOT RESULTING IN ACCIDENTS), BUT DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. VEHICLE WAS TOWED TO DEALER AFTER ACCIDENT, AT INSURANCE COMPANY REQUEST, BUT AGAIN, NO PROBLEM WAS FOUND. HAVE ASKED FOR GMC SERVICE REP. TO INSPECT VEHICLE. DEALER COMMITTED TO CONTACT FACTORY REP. AND HAS STATED FACTORY REP. WILL CONTACT US THIS WEEK TO DRIVE VEHICLE FOR EXTENDED PERIOD. CURRENTLY WAITING TO HEAR FROM FACTORY REP., BUT DEALER DOES NOT EXPECT HIM TO FIND ANY PROBLEM. IT IS OUR OPINION THAT VEHICLE IS UNSAFE TO OPERATE DUE TO THE RANDOMNESS OF APPLYING BRAKES AND HAVING VEHICLE GO INTO "COAST" MODE. DUE TO NUMBER OF TIMES THE VEHICLE HAS BEEN RETURNED TO DEALER FOR THIS PROBLEM AND THE FACT THAT IT FINALLY RESULTED IN AN ACCIDENT WITH INJURIES, WE FEEL THAT GMC SHOULD TAKE SOME RESPONSIBILITY. FIRST, NECESSARY REPAIRS SHOULD BE MADE TO MAKE THE VEHICLE SAFE. SECOND, GMC HAS A FINANCIAL RESPONSIBILITY TO COMPENSATE FOR DAMAGES CAUSED BY THE MALFUNCTION OF THE FACTORY EQUIPMENT. RESEARCH INTO THIS SITUATION HAS FOUND INFORMATION INDICATING GMC IS WELL AWARE OF THE PROBLEM AND THAT THIS IS NOT AN ISOLATED INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#544408March 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FAILS WHILE DRIVING UNDER ABNORMAL CONDITIONS (GRAVEL,RAIN,RR TRACK) CAUSING THE ABS SYSTEM TO ACTIVE, MAKES NOISE AND THE PEDAL TO GOES TO THE FLOOR, ALMOST RESULTING IN VEHICLE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835872March 15, 1999
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE VEHICLE HAD CAUGHT FIRE TWICE DUE TO AN ELECTRICAL SHORT IN THE WIRES & BEING OVERLOADED. ALSO, FUSE BOX CAUGHT FIRE TWICE & HAD TO BE REPLACED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#704293March 11, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE PULLS TO RIGHT WHEN BRAKING, NO FIX AFTER 5 ATTEMPTS WITH DEALER AND BRAKING SPECIALIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835623March 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS SITTING AT A LIGHT WHEN ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM THE BACK, PUSHING CONSUMER'S VEHICLE 100 FEET, AND THE BRAKES FAILED TO STOP VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835588March 9, 1999
POWER TRAIN:AXLE ASSEMBLY
HAD TAKEN VEHICLE TO DEALERSHIP OVER 4 TIMES DUE TO THE REAR AXLE LEAKING. MECHANIC HAD THEM REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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