Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#709007July 22, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM SENDING THIS IN REGARDS TO RECALL THAT WAS JUST PUBLICIZED ON GM'S, BUT NOT SUBURBAN. MY TRUCK IS EXCEEDINGLY HARD TO STOP IT PULLS LEFT AND RIGHT AND TAKES LONGER TO SLOW DOWN. REPAIR COST $1200.00. WINDSHIELD WIPERS & WASHERS WON'T WORK. COST $350.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842736July 21, 1999
STEERING
STEERING PULLING FROM SIDE TO SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842824July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
EA95026, BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO GO THE FLOOR AND NO BRAKING ABILITY AT ALL, WHICH MAY HAVE CAUSEDA CRASH. 3 OCCURRENCES WHERE THE OCCUPANT HAD TO TOW VEHICLE INTO THE DEALERSHIP. DEALER REPLACE BRAKE MASTER CYLINDER AND ABS BRAKING SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842826July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE MAKING A SUDDEN STOP BRAKES MADE A LOUD NOISE AND EXTENDED STOPPING DISTANCE OCCURRED. PLEASE PROVIDE FUTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842861July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WOULD LOCK UP WHEN EVER VEHICLE COMES TO A SLOW SPEED / TO A COMPLETE STOP. DEALER / MFR. NOTIFIED. SEEKING HELP FROM NHTSA IN THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708883July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HIT BRAKES IN TRAFFIC GOING 25 MPH AND THE VEHICLE FELT AS IF IT LUNGED FORWARD BEFORE THE ANTILOCK FEATURE ENABLED NOT IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. I FEEL THE ANTILOCK BRAKE FEATURE DID NOT WORK CORRECTLY! *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#708908July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS HAS OCCURRED SINCE THE TRUCK WAS NEW. IT APPEARS AS IF THE ABS IS FAILING ON ROUGH GRADES. IT HAS HAPPENED MOSTLY WHEN COMING TO A STOP AT INTERSECTIONS. THE DEALERS (3) HAVE ALL NOT BEEN ABLE TO REPRODUCE THE PROBLEM. WHEN IT HAPPENS, THE PEDAL WILL GO TO THE FLOOR AND THE ABS MAKES A GRINDING NOISE. YOU HAVE TO PUMP THE PEDAL 2 OR 3 TIMES TO RESTORE THE BRAKES. THIS DOES NOT HAPPEN EVERY TIME THE VEHICLE STOPS. I FEEL SURE THAT THIS WILL RESULT IN A RECALL NOW THAT YOUR AGENCY IS INVOLVED. THANK YOU AND HAVE A NICE DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708929July 21, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HERE IS AN EXCERP OF THE LETTER I GAVE MY DEALERSHIP REGARDING ABS POTENTIAL PROBLEMS ON 2 OCT 1995. DEALERSHIP SAID BRAKES WERE FINE. ON 27 SEPTEMBER, WHILE I WAS BRAKING TO STOP AT A TRAFFIC LIGHT, MY SUBURBAN HIT A BUMP. THE BRAKES IMMEDIATELY "CHANGED". INSTEAD OF THE NORMAL STOPPING, IT FELT LIKE THE ABS "KICKED IN" AND I COULD FEEL THE HEAR AND FEEL THE CHARACTERISTIC PEDAL VIBRATION. WORST OF ALL, MOST OF THE BRAKING FORCE WAS GONE. THE ABS SHOULD NOT HAVE KICKED IN SINCE THIS WAS NOT A PANIC STOP OR A WHEEL LOCK UP SITUATION. I KEPT THE BRAKE PEDAL DEPRESSED AND WITHIN ONE OR TWO SECONDS THE ABS TURNED OFF AND NORMAL BRAKING RESUMED.. I KNOW WHAT NORMAL ABS FUNCTIONING FEELS LIKE SINCE I HAVE TESTED THEM UNDER A CONTROLLED PANIC STOP SITUATION. THIS IS THE SECOND TIME THIS FAILURE HAS HAPPENED TO ME UNDER A NORMAL BRAKING SITUATION. I DISMISSED THE FIRST EVENT AS A FREAK OCCURRENCE UNTIL MY WIFE REAR ENDED A TRUCK IN FRONT OF HER ON 21 SEPTEMBER, WHILE IN SLOW MOVING TRAFFIC. SHE EXPLAINED THAT SHE SHOULD HAVE BEEN ABLE TO STOP IN TIME TO AVOID THE COLLISION BUT COULD NOT. THERE WERE NO INJURIES-ONLY MINOR DAMAGE TO OUR SUBURBAN AND THE TRUCK. THIS CONDITION MAY HAVE CONTRIBUTED TO THAT ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#547403July 20, 1999
SEATS
THE DRIVER'S SEAT PEDESTAL HAS BEEN REPLACED TWO TIMES AND HAS FAILED AGAIN, MOVEMENT (NOT STABLE) SEAT DUE TO FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547418July 20, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAULTY CAUSING ROTORS TO FAIL DUE TO LOCK UP, REPLACEMENT FAILED ALSO RESULTING IN LOCKING UP OF ROTORS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842672July 20, 1999
STEERING: STEERING WHEEL/HANDLE BAR, STEERING:LINKAGES
AT HIGHWAY SPEEDS STEERING WHEEL SLIGHTLY GIGGLES BACK AND FORTH. DEALER HAS REPLACED THE PITMAN ARM. DEALER HAS INSPECTED VEHICLE THREE TIMES, AND WAS NOT ABLE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708857July 20, 1999
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SEAT FRAME, WHERE IT IS BOLTED TO THE SEAT TRACK, FRACTURED AND BROKE LOOSE AT THE LEFT FRONT BOLT. THE FRAME SHEARED OFF IN A JAGGED PIECE, LEAVING THE BOLT AND NUT ATTACHED TO THE TRACK AND ALLOWING THE SEAT TO SUDDENLY TILT BACKWARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842580July 19, 1999
SUSPENSION
EA99-011, WHEN TRAVELING 50-70 MPH CONSUMER FELT A SHIMMY WITHIN THE STEERING COLUMN, ALSO, WHEN MAKING A LEFT HAND TURN VEHICLE JERKED AND PULLED TO THE LEFT. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708767July 18, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842488July 16, 1999
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VEHICLE WOULD WANDER WHILE DRIVING AT 50 MPH OR MORE AND OVERSTEERING WOULD OCCUR WHENEVER CHANGING LANES OR MAKING TURNS. VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND SOME REPAIRS WERE MADE ON GEAR BOX, BUT PROBLEM STILL OCCURS. PASSING ON INFORMATION CONCERNING NHTSA INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842452July 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR IS WORKING INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547145July 14, 1999
TRAILER HITCHES
TRAILER HITCH INSTALLED AT FACTORY BECAME LOOSE DUE TO BOLTS FALLING OFF. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708629July 14, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING AT VARIOUS SPEEDS AND WEATHER CONDITIONS, BRAKES WILL MAKE A LOUD NOISE. BRAKES WILL NOT FUNCTION PROPERLY, MEANING PEDAL WILL HIT FLOOR, BUT THE VEHICLE IS NOT SLOWING DOWN. ABS BRAKES MAY TAKE OVER AT ANY TIME, REGARDLESS OF WEATHER CONDITIONS OR SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842226July 13, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONGOING / INTERMITTENT PROBLEM WITH ABS SYSTEM ACTIVATING BY ITSELF, AND CAUSING BRAKE SYSTEM TO FAIL. DEALER INSPECTED VEHICLE AND INFORMED CONSUMER THAT THE COST OF REPAIRS WOULD BE AT CONSUMER'S EXPENSE OF APPROXIMATELY $1300.00. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708515July 12, 1999
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
RECENTLY WE HAD THE VEHICLE SERVICED AT A INDEPENDANT SERVICE (L&L AUTOMOTIVE), IN THE PAST THE VEHICLE HAS BEEN SERVICED A CHEVROLET DEALERSHIP. L&L STATES ON THEIR INVOICE "FOUND REAR BRAKE SHOES DID NOT MATCH THE DRUMS, IT APPEARS THAT THE INCORRECT REAR DIFFERENTIAL WAS INSTALLED FROM THE FACOTRY, WE PUT DRUMS ON THAT MATCHED THE REAR SHOES/AXLE". WE HAVE CONTINUALLY TAKEN THIS VEHICLE TO A AUTHROIZED CHEVY DEALER BECAUSE WE HAD PROBLEMS WITH BRAKES. OUR INVOICES INDICATE THAT AT 8947 MILES ON 7/26/96 WE FIRST COMPLAINED, AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES (WARRANTY), AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES, AT 20,462 MILES ON 12/31/96 BURT RESURFACED REAR BRAKE DRUMS (DID NOT DETECT OR TELL US OF ANY PROBLEMS WITH THE DRUMS) AND SUGGESTED THE FRONT BRAKES NEEDED TO BE REPLACED AGAIN SOON, AT 21,575 MILES BURT REPLACED FRONT BRAKES (WE PAID), AT 30,799 MILES ON 5/29/97 BURT REPLACED FRONT BRAKES. THIS IS JUST A SAMPLE AND SHOWS THE PROBLEMS WE ATTEMPTED TO CORRECT WITH THE BRAKING WHILE THE VEHICLE WAS UNDER WARRANTY. CHEVROLET HAS DENIED US ANY RESPONSIBILITY BECAUSE IT IS OUT OF WARRANTY, EVEN IF THE VEHICLE WAS INCORRECT FROM THE FACTORY AND EVEN IF THEIR AUTHORIZED DEALER HAD 5 TIMES TO DETECT THE PROBLEM WHILE STILL UNDER WARRANTY. I FEEL THAT IT IS THEIR RESPONSIBILITY AND THAT THE CAR IS STILL UNSAFE. THE DRUMS/SHOES/DIFFERENTIAL DO NOT FIT THE VEHICLE THAT WE BOUGHT. AN INCREASE SAFETY PROBLEM IS WE HAVE 2 DISABLED CHILDREN, ONE IS CLASSIFIED THROUGH THE SCHOOL DISTRICT AS "TRAUMATIC BRAIN INJURY" (UNRELATED TO AN AUTO. ACCIDENT). WE MUST HAVE A VEHICLE THAT HAS THE STRENGTH THE CARRY AND STOP THIS 3/4 TON VEHICLE, WHICH FOR 82,000 MILES HAS BEEN STOPPING MAINLY BY FRONT BRAKING. I HAD TO APOLIZED TO MY WIFE FOR THE LAST 3 YEARS ON BLAMING HER DRIVING ON THE BRAKES! SINCE PUTTING SMALLER DRUMS TO FIT THE SHOES, I DO NOT FEEL SAFE IN DRIVING THIS VEHICLE WITH MY FAMILY AND ESPECIALY PULLING OUR BOAT OR HORSE TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban