Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#709148July 25, 1999
ENGINE AND ENGINE COOLING:ENGINE
PROBLEM WITH BRAKE FAILURE FROM DAY ONE. 1ST:ORIGINAL POWER STEERING PUMP THAT CONTROLS THE BRAKE PRESSURE WAS REPLACED WHEN PULLEY SHAFT BROKE. LOST ALL POWER AND BRAKING ABILITY WHEN THE PUMP SHAFT BROKE. NO BRAKES NO STEERING. 2ND: SINCE INITIAL PURCHASE I HAVE HAD PANIC BRAKE FAILURE. WHEN BRAKES ARE REQUIRED AT PANIC STOP, THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. BRAKES BECOME INACTIVE UNTIL PRESSURE BUILDS UP AND PEDAL REGAINS ORIGINAL HEIGHT. AT THAT TIME THE BRAKES WILL BECOME ACTIVE AND START TO SLOW THE VEHICLE. THIS ALMOST CAUSED ME TO HIT SOMEONE WHO JUMPED INFRONT OF MY VEHICLE. SWERVED TO AVOID INCIDENT. HAVE SPOKE TO DIFFERENT DEALERS AND ALL SAY THAT THAT IS NORMAL AND NOTHING CAN BE DONE. I HAVE SPOKEN TO OTHER SUBURBAN OWNERS WHO ALSO HAVE EXPERIENCED THE SAME PROBLEM AND ALSO TO NOTHING WRONG. 3RD PROBLEM IS WITH STEERING SYSTEM IS TOO LOOSE. TRUCK WANDERS AT HWY SPEEDS. MUST CONTINUALLY READJUST STEERING BACK AND FORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709150July 25, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING PUMP ALSO POWERS THE BRAKING SYSTEM. BRAKES FAIL AT PANIC STOPS AND PEDALS GO TO FLOOR. POWER STEERING SYSTEM CAUSES THE VEHICLE TO WANDER AT HWY SPEEDS. REQUIRES CONSTANT READJUSTMENTS. AT TIMES WILL LOSE CONTROL. GM SAYS NORMAL. HAVE CONTACTED THEM AND REFUSED ASSITANCE IN THESE ISSUES BUT RECEIVED ONLY STANDARD CORPORATE NO ASSISTANCE/FORM ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709160July 25, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD PROBLEMATIC ANTI-SKID SINCE PURCHASING THIS VEHICLE, AND HAVE HAD DOZENS OF NEAR ACCIDENTS AND ACTUALLY HAVE BEEN FORCED TO VEER INTO SHOULDERS AND DITCHES TO PREVENT DISASTER. WE ARE AFRAID TO DRIVE THIS VEHICLE AND WANT TO GET RID OF IT. THE DEALER HAS BEEN INFORMED OF THIS ON NUMEROUS OCCASSIONS, BUT CONTINUOUSLY CHARGES US TO 'ADJUST' OR REPLACE THE BRAKES AND SAYS THIS PROBLEM IS NORMAL.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#709163July 25, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRAVELLING AT 25 MPH, APPLIED BRAKES AND THE ANTILOCK SYSTEM CAME ON. THEY DID NOT STOP THE VEHICLE EVEN THOUGH THERE WAS PLENTY OF ROOM TO STOP. BRAKES MADE A LOUD MOTOR RUNNING TYPE NOISE AND FAILED TO STOP THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#709109July 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE WAS INVOLVED IN AN ACCIDENT ON 6-16-99. SHE WAS GOING APROX. 30 MPH. THE VEHICLE IN FRONT OF HER WAS APPROX. 20 FT IN FRONT OF HER. SHE FELT THAT THE VEHICLE DID NOT BEGIN TO SLOW IN TIME. OUR VEHICLE (SUBURBAN) SUSTAINED $8,000+ IN DAMAGES THE SECOND VEHICLE WAS TOTALED. A THIRD VEHICLE SUSTAINED MINOR DAMAGE TO REAR BUMPER AND WAS DRIVEN FROM SCENE. WE FEEL THAT ABS FAILURE COULD BE CONTRIBUTING FACTOR BUT DON'T HAVE MECHANICAL CONFIRMATION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#709115July 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKES SYSTEM ON THE 1994 SUBURBAN WAS UNRELIABLE SINCE THE FIRST MONTH AFTER ORIGINAL PURCHASE. A TYPICAL SCENARIO IS COMING TO A STOP AT A STOP SIGN OR STOPLIGHT. THE BRAKES OCCASSIONALLY START PULSING, ALLOWING THE VEHICLE TO TRAVEL AN EXTRA DISTANCE BEFORE STOPPING. THIS HAS RESULTED IN NEAR MISSES WHERE WE ALMOST REAR-ENDED OTHER VEHICLES AND ON OTHER OCCASSIONS CAME TO A STOP IN THE INTERSECTION. ALSO, RAILROAD TRACKS ARE PARTICULARLY HAZARDOUS WITH THE SUBURBAN ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709119July 24, 1999
SERVICE BRAKES, AIR:ANTILOCK
THESE BRAKES DO NOT ACT PROPERLY - WHEN TRAVELLING ON THE FREEWAY THE BRAKES SHUDDER WHEN APPLIED AND THEY OFTEN LOCK AND MAKE A YAWNING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709127July 24, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, FUEL SYSTEM, GASOLINE:DELIVERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
ALTHOUGH THEIR WERE NO FATALITIES OR INJURIES INVOLVED IN REFERENCE TO THE MASTER CYLINDER/ FUEL PUMP, THE LOST OF POWER BRAKES CAUSED ME TO ALMOST VEER INTO A BRICK BUILDING. I HOPE THE INFO PROVIDED WILL DRAW ATTENTION TO THE PROBLEMS I'VE HAD SINCE PURCHASING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709130July 24, 1999
SERVICE BRAKES, AIR
THE BRAKES SYSTEM HAS BEEN WORKED ON 13 DIFFERENT TIMES AND THEY STILL DO NOT OPERATE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709050July 23, 1999
SERVICE BRAKES, AIR:ANTILOCK
ANTI-LOCK BRAKE SYSTEM HAS "LOCKED UP" REPEATEDLY SINCE PURCHASE (ON AVERAGE, APPROXIMATELY ONCE EVERY TWO WEEKS). WE'VE EXPLAINED THE PROBLEM TO THE DEALER'S SERVICE DEPARTMENT, BUT HAVE BEEN TOLD THAT THERE'S NO PROBLEM. "LOCK-UP" OCCURS MOST FREQUENTLY WHEN, DURING LIGHT BRAKING, THE VEHICLE TRAVELS OVER A BUMP (E.G., ROUGH PAVEMENT, MANHOLE COVER). "LOCK-UP" ALSO HAS OCCURRED DURING MEDIUM TO HEAVY BRAKING ON WET/SLIPPERY SURFACES. THE VEHICLE APPEARS TO "THINK" THAT THE WHEEL IS SLIPPING AND, INSTEAD OF PULSING, JUST STOPS RESPONDING TO THE BRAKE PEDAL FOR AS MUCH AS 2-3 SECONDS. I READ THAT THE SMALL GM SUV'S ARE BEING RECALLED FOR SIMILAR-SOUNDING PROBLEMS, BUT WAS DISAPPOINTED TO SEE THAT THE INVESTIGATION IS STILL UNDERWAY FOR SUBURBANS AND FULL-SIZE PICKUP TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709053July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BOTH MY WIFE AND I HAVE EXPERIENCED PROBLEM WITH THE BRAKES ON OUR 1994 SURBURBAN. THE SITUATION HAS OCURRED ON DRY PAVEMENT AND I BELIEVE CAN NOT BE ATTRIBUTED TO EITHER OF US APPLYING THE BRAKES TO HARD OR "PUMPING" THE BRAKES. AFTER APPLYING THE BRAKES IT APPEARS THAT THE BRAKES LOCK AND THEN RELEASE. THE RELEASE (OR FAILURE)OF THE BRAKES EXTENDS THE STOPPING DISTANCE. IN ADDITION I HAVE NOTICED DIFFICULTY IN STEERING WHEN THIS OCCURS. I AM SUBMITTING THIS REPORT BECAUSE OF THE RECENT PUBLICITY REGARDING THE ANTI-LOCK BRAKES AND THE CONTINUED INVESTIGATION OF SURBURBANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709094July 23, 1999
SERVICE BRAKES, AIR:ANTILOCK
BRAKES APPLIED, ABS SEEMED TO START WORKING, THEN A 'RELEASE' SEEMED TO HAPPEN THAT CAUSED VEHICLE TO REQUIRE MUCH LONGER STOPPING DISTANCE. THEY SEEMED TO 'RELEASE' AND EVEN THOUGH STANDING ON THE BRAKES THE VEHICLE TOOK MUCH TOO LONG TO STOP. ABS WAS DISCONNECTED 1.5 YEARS AGO BECAUSE OF THIS BEING VERY UNSAFE. DEALER HAD NO IDEA WHAT WAS WRONG AND NO FIX. WE FELT VERY UNSAFE AS IT WAS AND IT HAPPENED MANY TIMES. COULD NOT MAKE IT HAPPEN TO SHOW DEALER. THEY SEEMED UNAWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843120July 23, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
THE REAR AXLE BROKE AND THE VEHICLE SHUT OFF.CONTACTED MANUFACTURER AND DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843127July 23, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SEAT MOTOR WAS ENGAGING AND DISENGAGING ON ITS OWN.CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843155July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING UNDER NORMAL CONDITIONS AND APPLYING BRAKES, UPON MAKING A GRADUAL STOP, VEHICLE PULLED TO THE RIGHT AND SLID. CONSUMER HAS YET TO CONTACT DEALER, PARTS HAVE YET TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843174July 23, 1999
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
FOUR-WHEEL DRIVE AUTOMATICALLY COMES ON WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843216July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM ISNT WORKING, AND SOMETIMES THE ABS SYSTEM WILL WORK. CONSUMER APPLIED THE BRAKES, AND THE VEHICLE KEPT GOING, CAUSING THE CONSUMER TO REAR END ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#843228July 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EA95026, INTERMITTENTLY, THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE AND VIBRATION, WHICH MAY RESULT IN A CRASH. DEALER REPLACED PARTS IN THE BRAKING SYSTEM. PROBLEM IS STILL OCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843230July 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS BECOME INTERMITTENTLY INOPERABLE IN RAINY WEATHER CONDITIONS CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782562July 22, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM IS FAULTY, DEALER SAYS THERE IS NO PROBLEM FOUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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