Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#755434December 8, 2001
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, VEHICLE SPEED CONTROL:LINKAGES
THE FIRST REPORTED ITEM: SHOULDER BELT ANCHORS, 3 OF THE SHOULDER ANCHORS HAVE COME LOSS, THE FIRST CAME COMPLETELY OFF, AFTER NOTICING, I REGULARLY CHECK AND TIGHTEN. THERE APPEARS TO BE NO MECHANICAL LOCKING DEVICE TO KEEP THIS FROM REPEATING. THE SECOND ITEM REPORTED IS THE EXHAUST LEAK. THE DEALER REPEATEDLY HAS FIXED THE SAME LEAK, IT FILLS THE VEHICLE WITH FUMES AND IS DANGEROUS. I FINALLY REPLACED THE EXHAUST MANIFOLDS AT MY EXPENSE TO MAKE THE VEHICLE SAFE. THE FAILED COMPONENT WAS ALWAYS THE EXHAUST MANIFOLD TO "Y" PIPE GASKETS. THE THIRD COULD HAVE BEEN DISASTEROUS, THE THROTTLE CABLE FAILED LEAVING THE VEHICLE STUCK AT FULL THROTTLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899854December 5, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN CONSUMER DROPPED FUEL TANK OUT FROM UNDER VEHICLE AND STARTED CHANGING FUEL PUMP NOTICED THAT CONTACT WIRES FOR FUEL PUMP WERE CHARRED AND MELTED. DEALERSHIP HAS YET TO EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899834December 4, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DO NOT WORK PROPERLY. DAY TIME RUNNING LIGHTS AND REGULAR HEADLIGHTS DO NOT TURN ON, ONLY THE HIGH BEAM LIGHTS WILL TURN ON. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755285December 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOSS OF ALL BRAKING WHEN ANTI-LOCK KICKS IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755042November 28, 2001
STRUCTURE:BODY:DOOR
THERE IS NO WARNING (EITHER A VISUAL WARNING OR AN AUDIO WARNING) THAT TELLS THE DRIVER WHEN ONE OF THE DOORS ARE NOT CLOSED PROPERLY. THE CHEVROLET 1-800 NUMBER PEOPLE SAY THAT THE SUBURBAN SHOULD HAVE SUCH A 'DOOR AJAR' WARNING & REFER ME TO THE LOCAL CHEVY DEALERSHIP TO HAVE THIS CORRECTED. THE LOCAL CHEVROLET DEALERSHIP SAYS THAT THIS IS NOT AN INCLUDED FEATURE IN THE NEW 2001 SUBURBANS. I FIND THIS HARD TO BELIEVE, ESPECIALLY SINCE A NOT PROPERLY CLOSED DOOR IN A FAMILY VEHICLE SUCH AS A SUBURBAN COULD VERY EASILY RESULT IN THE DOOR OPEING AT HIGH SPEEDS OR AROUND A TIGHT CORNER OR IN A ACCIDENT WITH THE END RESULT BEING A CHILD BEING THROWN FROM THE CAR. I PERSONALLY THINK THAT THIS 'DOOR AJAR' FEATURE (PRETTY STANDARD NOW ON ALL CARS FOR MANY YEARS) MAY HAVE ACCIDENTALLY BEEN LEFT OFF MANY SUBURBANS OR WAS OVERLOOKED IN THE DESIGN OF THE SUBURBANS, BOTH OF WHICH SHOULD RESULT IN GM RECALLING THE AFFECTED CARS TO PUT IN THE 'DOOR AJAR' WARNING. LASTLY, THIS MAY ALSO AFFECT THE GMX YUKON & YUKON XL VEHICLES AS THEY ARE IDENTICAL COUSINS TO THE CHEVROLET SUBURBANS. FYI - I ORIGINALLY NOTIFIED CHEVY & THE DEALER ABOUT THIS STARTING LATE SEPT '01 & HAVE BEEN FRUSTRATED TO DATE ON GETTING ANY STRAIGHT ANSWER AND/OR CORRECTION TO MY SUBURBAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899598November 28, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK INTERMITTENTLY, THERE ARE 2 RECALLS ON WINDSHIELD WIPERS, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899624November 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE DRUMS AND ROTORS ARE WARPED. WHEN APPLYING BRAKES THERE IS EXTENDED STOPPING DISTANCE, AND BRAKES GRIND. DEALERSHIP HAS REPLACED ROTORS AND PRIOR TO THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899427November 26, 2001
TIRES, TIRES:SIDEWALL
P265/70R16, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2000, CHEVROLET, SUBURBAN WITH 4000 MILES. WHILE DRIVING 15-20 MPH REAR LEFT TIRE EXPLODED, NO INJURIES.*AK FIRESTONE WILDERNESS AT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754820November 23, 2001
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE DOES NOT WORK AT ALL. WHEN TRUCK WAS NEW, IT WAS WEAK AT BEST, NOW IT WILL NOT FUNCTION AT ALL. TAKEN TO DEALER WHO AGREED IT DID NOT WORK AT ALL. VEHICLE OUT OF WARRANTY AND INSISTS I MUST PAY $180+ FOR REPAIR/ADJUSTMENT...EVEN THOUGH IT IS A "KNOWN PROBLEM" (IN THEIR WORDS). THEY STATED EVEN UNDER WARRANTY IT WOULD HAVE ONLY BEEN COVERED FOR 12,000 MILES SINCE IT IS AN "ADJUSTMENT" EVEN THOUGH THEY TOLD ME THERE WAS NO ADJUSTMENT FOR IT AND THE ENTIRE REAR BRAKE ASSEMBLY HAS TO BE REMOVED TO REPAIR PROBLEM. VEHICLE IS A 4X4 WITH NEUTRAL TRANSFER CASE CAPABILITY AND I FEEL THE PARKING BRAKE IS ESSENTIAL FOR SAFE OPERATION OF THIS FEATURE. IT IS OBVIOUS THIS IS A KNOWN DEFECT YET I AM REQUIRED TO PAY FOR THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754560November 14, 2001
TIRES
I BLEW OUT THE ORIGINAL TIRE ON MY SUBURBAN IN SEPT, AND SPENT $112.00 FOR A BRAND NEW REPLACEMENT, AND BLEW THAT TIRE OUT IN NOVEMBER,THE GUY WHO PUT ON MY SPARE TOLD ME THAT THERE WERE PROBLEMS WITH THESE TIRES SPLITTING, OR BLOWING, SO I AM HAVING ALL OF THEM REPLACED TOMORROW... I TALKED TO GOODYEAR PEOPLE HERE IN HASKELL, AND THEY SAY THERE IS NO WARRANTY ON THEM,, SO IT IS MY LOSS,, I DONT THINK THIS IS RIGHT.. AND IF THESE ARE DEFECTIVE I THINK SOMEONE, EITHER THE DEALERSHIP OR SOMEONE SHOULD REPLACE THEM.... AND GOODYEAR SHOULD STAND BEHIND THEM,,,THESE TIRES ARE NOT SAFE<, PLEASE ,LOOK INTO THIS AND ADIVSE THANKS MUCH,,JENNABETH KIMBROUGH, [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899094November 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN LIGHTLY APPLYING BRAKES ABS WILL COME ON, AND NOT ALLOW VEHICLE TO COME TO A STOP. THERE WILL ALSO BE EXTENDED STOPPING DISTANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899066November 13, 2001
VISIBILITY:WINDSHIELD
WHILE DRIVING AT 40 MPH A ROCK CAME THROUGH FRONT WINDSHIELD / PASSENGER'S SIDE AND SHATTERED GLASS ONTO PASSENGER AND A CHILD IN SECOND RAW IN A CSS. BOTH PARTIES RECEIVED MINOR INJURY. FEEL FREE TO PROVIDE ANY FURTHER INFOMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#754434November 12, 2001
TIRES
TWO OF THE ORIGINAL TIRES FAILED AT UNDER 10,000 MILES. I WAS AFRAID TO DRIVE ON THE OTHER TWO AND WAS FORCED TO BUY 4 NEW TIRES AT A COST OF $462.00. I BELIEVE CHEVROLET INSTALLS INFERIOR TIRES ON THIS HEAVY VEHICLE. I HAVAE NEVER HAD TIRES FAIL AT UNDER 10,000 MILES. I WOULD EXPECT COMPENSATION OF $462.00 . IF YOU WANT FURTHER INFO YOU MAY CONTACT ME AT 602-678-1825. THANK YOU. *AK (DOT NUMBER: ? TIRESIZE: 24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754304November 9, 2001
TIRES
WHILE DRIVING WITH MY 3 CHILDREN AND PREAGNANT WIFE WE EXPERIENCED A TOTAL FAILURE OF THE LEFT REAR TIRE. I WAS TRAVELING ABOUT 80MPH, I HEARD A REPEATING THUD WHICH SOUNDED LIKE THE THUD PRODUCED WHEN DRIVING OVER EXPANSION JOINTS, HOWEVER, I NOTICED IT WAS LOUDER THAN TYPICAL AND DIDN'T COINCIDE WITH EXPENATION JOINT TIMING. I TOOK MY FOOT OFF THE GAS AND BEGAN TO SLOW DOWN BY COASTING. ALL THIS TRANSPIRED IN ABOUT 4 TO 10 SECONDS. THEN BANG, WE HEAR A LOUD NOISE, AND OUR VEHICLE REAR DROPS. I LOOKED BEHIND ME AND I SEE TREAD AND PEICES OF TIRE FLYING EVERYWHERE. I COASTED FOR A FEW SECONDS, NOT WANTING TO UPSET THE BALANCE OF THE VEHICLE AND THEN GENTLY APPLIED THE BRAKES. WE STOPPED. THE ONLY THING LEFT ON THE RIM WERE THE TWO SIDE WALLS. THERE WASN'T ANY TREAD LEFT. I HAVE SINCE RETRIVED THE TREAD. THE TREAD IS SEPARATED FROM THE CARCUS OF THE TIRE. I ASSUME THIS IS THE REPEATING THUD SOUND I HEARD. THEN THE TIRE CARCUS AND TREAD RIPPED COMPLETELY FROM THE SIDE WALLS. MY RIM IS SCRATCHED AND DENTED. GM SAYS THIS COST $480. TIRE IS OBVIOUSLY GONE. ABOUT 2,000 MILES EARLIER I HAD FIRESTONE, CHECK, AND ROTATE TIRES ON THE VEHICLE AND AFTER THE INCIDENT I CHECKED THE OTHER TIRES AND TIRE PRESSURES WHERE 35PSI +OR - 2PSI. UPON EXAMINATION OF THE TREAD THAT CAME OFF TIRE IT CAN BE SEEN THAT THERE IS A PUNCTURE WHICH LOOKS LIKE A NAIL OR SCREW PENETRATED THE TIRE. MY GM DEALERSHIP IS SAYING THAT THIS CAUSED THE TIRE PRESSUE TO GO DOWN AND I DROVE ON IT SO IT GOT HOT AND THIS CAUSED THE FAULURE. I BELIEVE THAT THE TIRE MAY HAVE LOST SOME PRESSURE, BUT I THINK IT WAS PROBABLY A SLOW LEAK. MY WIFE AND I DIDN'T NOTICE A LOW TIRE BY THE WAY THE VEHICLE WAS HANDLING. IT IS MY BELIEF THAT THE LOW PRESSURE MAY HAVE PRECIPITATED THE TIRE FAILURE, BUT THE TIRE WAS DEFECTIVE BECAUSE IT SHOULDN'T HAVE FAILED SO CATASTOPHICALLY WITH ONLY A MINOR TIRE PRESSURE LOSS. IF THE TIRE WOULD HAVE BEEN ALMOST FLAT, THEN WE WOULD NOT HAVE FELT THE VEHICLE DROP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754248November 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL FADE APPEARS TO BE BE LOCKED UP REQUIRING EXTENDED STOPPPING DISTANCE. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898825November 6, 2001
TIRES:TREAD/BELT
FIRESTONE, WILDERNESS LE, P265/70R16, DOT V672WL11200, ORIGINAL EQUIPMENT ON A 2000, CHEVROLET, SUBURBAN WITH 22000 MILES. WHILE DRIVING 65 MPH REAR PASSENGERS TIRE EXPERIENCED TREAD SEPARATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754127November 5, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT PASSENGER SEATBELT WILL LOCK UP FOR NO APPARENT REASON WHILE DRIVING ON ANY ROAD SURFACE, AT ANY SPEED AND ALL CONDITIONS PREVENTING THE PERSON FROM MOVING FREELY ABOUT IN THE SEAT. THE SEATBELT MUST BE UNBUCKLED, LET RETRACT ALL THE WAY BACK INTO THE SEAT, THEN PULLED OUT AND BUCKLED. THE SITUATION COULD HAPPEN AS OFTEN AS 5 MINUTES OR ONE HOUR. THE DANGER IS HAVING TO UNDO THE SEATBELT WHILE THE VEHICLE IS IN MOTION. THE DEALER REPLACED IT TWICE AND THE PROBLEM STILL EXISTS. THEY SAID IT IS GM'S PROBLEM AND THERE IS NO FIX AT THIS TIME. I CAN'T BELIEVE SOMETHING CAN'T BE DONE, THIS IS A SERIOUS SAFETY SITUATION. I CALLED CHEVY AND WAS TOL THERE IS NOTHING THEY CAN DO, THE NEW STYLE SEATBELT THAT IS IN THE TOP OF THE SEAT HAS A DESIGN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754085November 4, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR WAS TRAVELING AT 65 MPH CAR SHUT DOWN BECAUSE OF FUEL PUMP FUSE AND MODULE FAILED THIS CAUSED THE BRAKES AND STEERING TO FAIL NOT GOOD AT 65 MPH!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754025November 2, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
SUDDEN COMPLETE FAILURE OF POWER BOOST WITH LOSS OF EASILY OBTAINABLE BRAKING BY FEMALE DRIVER. NO ACCIDENT THANK GOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898599October 31, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND HEARD A NOISE, TREAD WAS FLAPPING UP AGAINST INNER FENDER WELL. HE WAS ABLE TO PULL OVER TO THE SHOULDER , AND NOTICED THAT THE DRIVER'S SIDE REAR TIRE TREAD SEPARATED. THE TIRE FIRESTONE, STEEL TEX, LT23585R16, DOT VN0RTXK127. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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