Chevrolet Suburban Complaints
9,782 consumer complaints on file.
- #8001742January 8, 2002AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 20MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756513January 7, 2002CHILD SEAT:TETHER: STRAP/WEBBING
I HAVE A COMPLAINT REGARDING BOOSTER SEATS AND THE INABILITY TO PROPERLY SECURE MY 50 LB FOUR YEAR OLD. SHE IS TOO BIG FOR A 5 POINT HARNESS CAR SEAT (40 LBS) AND THERE ARE NO SHOULDER BELTS IN MY 1986 SUBURBAN TO USE A HIGH BACK BOOSTER SEAT. I CAN NOT COMPLY WITH THE NEW CALIFORNIA LAW AND AS A LOW INCOME FAMILY WE CANNOT AFFORD A NEW SUBURBAN FOR OUR 5 CHILDREN! WHAT ARE WE SUPPOSED TO DO????
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001641January 7, 2002POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK WITH ENGINE RUNNING. DRIVER LEFT VEHICLE, AND WENT AROUND TO PASSENGERS SIDE. VEHICLE STARTED ROLLING BACKWARDS. WHILE TRYING TO GET INSIDE VEHICLE, OWNER'S LEG WAS RAN OVER BY VEHICLE AND WAS BROKEN IN 3 PLACES. REPORTED AND DRIVEN ON OCTOBER 31, 2001 BY [XXX] *AK *YH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #756476January 6, 2002TRAILER HITCHES
THE TRAILER HITCH WELDS BROKE LOSE WHILE TOWING A TRAILER IN I 80 IN OMAHA , NE , THE TRAILER OVERTURNED AND THE SUBURBAN. GENERAL MOTORS REFUSES TO INVESTIGATE THE CASE BECAUSE I HAD SETTLED WITH THE INSURANCE COMPANY, BOLTS CAME LOOSE AND THE WELDS BROKE. CAUSING THE TRAILER TO SWING AND CRASH.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756306January 2, 2002TIRES
I TOOK NEW SUBURBAN IN TWICE FOR VIBRATIONS AND PULLING. CHEVROLET CLAIMED NOTHING WRONG. TIRE BLEW OUT ON 12/26/01. CHEV SAID THAT IT WAS NOT THERE PROBLEM. FIRSTONE SAID THEY WOULD REPLACE THE ONE TIRE BUT THAT CHEV HAD TO PAY FOR DAMAGE TO SUV. CHEV SAID THEY WILL NOT AS THEY CAN NOT SEE INSIDE OF A TIRE. NOW THE 800 FIRESTONE SAYS I HAVE TO MAIL IN THE TIRE AND THEY WILL INVESTAGATE AS TO IF IT WAS A TIRE DEFECT. THE LOCAL FIRESTONE ALREADY SAID IT WAS. ATTORNEY SAID NOT TO MAIL IN THE TIRE. FIRESTONE REFUSES TO FIX DAMAGE AND TO BUY TIRES BACK THAT ARE ONLY 5 MONTHS OLD. THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS. LOCAL FIRESTONE SAYS THEY WILL BUY TIRES FOR 25 DOLLARS EACH ONLY IF I REPLACE THEM WITH MORE FIRESTONE TIRES. I HAVE A 40K SUV I REFUSE TO DRIVE BECAUSE OF FIRESTONE. I WANT THE SUV FIXED AND TIRES PUT ON FROM ANOTHER COMPANY. *AK (TIRESIZE: P26570R-16)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756206December 30, 2001SUSPENSION:REAR
RECEIVER WELD BROKE CAUSING TRAILER TO SWING AND ROLL SUBURBAN. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756207December 30, 2001STEERING:HYDRAULIC POWER ASSIST SYSTEM
DEALER SAID THIS HAPPENS ALL THE TIME? WHY NOT HAVE A RECALL? NO SAFETY DEFECT LISTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756213December 30, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TURNING INTO A DRIVEWAY AT APPROXIMATELY 7 M.P.H. BRAKES FAILED AND CAR MADE LOUD NOISE. THE SUBURBAN FINALLY STOPPED ON THE 3RD TIME OF HITTING THE BRAKES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001201December 28, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING BRAKES FAILED, WHICH LED TO AN ACCIDENT. PUSHED PEDAL COMPLETELY TO THE FLOOR, AND VEHICLE WOULD NOT STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001229December 28, 2001SEATS
CONSUMER GOT INTO VEHICLE AND DRIVER'S SIDE FRONT SEAT WENT BACK ON HER. THERE WAS A METAL PIECE MISSING. DEALERSHIP WAS AWARE OF PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #756079December 27, 2001STEERING:GEAR BOX:SHAFT SECTOR
DEALER RECENTLY REPLACE PART (WITH NO CHARGE) BUT DID NOT PERFORM A FRONT END ALIGNMENT TO ENSURE VEHICLE IS SAFE. NEW PART (9PER THE LIMITED WARRANTY) IS GOOD FOR 12 MONTHS AFTER SALE OR REPLACEMENT. STEERING SHAFTS SHOULD BE DESIGNED FOR LIFE VS FAILING AFTER 18 MONTHS. UNSURE OF OTHER 2000 SUBURBAN'S BUT, THIS WAS A CRITICAL PART OF THE VEHICLE AND IF NOT FIXED SURELY WOULD HAVE CAUSED AND ACCIDENT..
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8001111December 27, 2001SEATS
DRIVER'S SEAT PLATE IS CRACKING WHICH MAY CAUSE THE SEAT TO COLLAPSE.*AKTHE METAL IS SO THIN THAT THE CONSUMER IS CONCERNED THAT IF IT BREAKS THERE MAY BE AN ACCIDENT. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755997December 24, 2001SUSPENSION:FRONT:CONTROL ARM
NOISE IN FRONT END LED TO INSPECTION-FOUND RIGHT FRONT CONTROL ARM LINK MISSING.. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755963December 23, 2001STRUCTURE:BODY:DOOR
WHILE DRIVING VEHICLE THE RIGHT REAR PASSENGER DOOR OPENED. NEWBORN WAS IN THIS LOCATION AND COULD HAVE BEEN EJECTED FROM VEHICLE. THE DOOR WOULD NOT CLOSE AFTER THIS. ROADSIDE ASSISTANCE WAS CALLED TO UNJAM THE DOOR AND ENSURE THAT THE DOOR COULD BE CLOSED. WAS FORCED TO DRIVE THE VEHICLE WITH THE DOOR OPEN TO GET OFF THE MAIN ROAD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755968December 23, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TRUCK PULLS HARD TO LEFT WHEN BRAKING HAS HAD TSB 990524001A PERFORMED DID NOT CHANGE ANYTHING I HAVE CONTACTED GM IN DETROIT AND RECEIVED NO HELP I HAVE SINCE DISCOVERED THAT THIS IS A VERY COMON PROBLEM ON 3/4 TON SUBURBANS AND CANNOT BELIEVE THAT A MANUFACTURER HOLDS NO RESPONCEABILITY TO REPAIR SUCH A DANGEROUS DEFECT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755718December 17, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MAJOR SAFETY PROBLEM- UPON LIGHT AND MEDIUM BRAKE APPLICATION ABS IS ENGAGING, CAUSING LOSS OF BRAKING CONTROL AND INCREASED BRAKING DISTANCE. CHEVROLET DEALER WAS UNABLE TO DUPLICATE PROBLEM UNTIL 12/13/2001. THEY OBSERVED THE PROBLEM, OPENED A CASE WITH CHEVROLET AND THEY ADVISED THAT THE REAR BRAKE PROPORTION VALVE WAS ENGAGING AND THE ACTION WAS NORMAL. THIS IS VERY UNSAFE, CHEVROLET REFUSES TO FIX PROBLEM!!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #563876December 14, 2001SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SWERVE TO THE RIGHT APPROXIMATELY TWO FEET, THIS EVENT OCCURED ON SMOOTH, DRY, CLEAN ASPHALT. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8000636December 12, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
WHILE DRIVING BRAKE SHOES OVERHEATED AND BRAKE FLIUD BOILED. VEHICLE WOULD NOT STOP UPON APPLYING BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #755587December 12, 2001POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISENGAGED AT 80 MPH, WOULD NOT REENGAE UNTIL TRACTION CONTROL WAS INACTIVATED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #785811December 8, 2001TIRES:SIDEWALL
TWO REAR TIRES EXPERIENCED BLOWOUTS IN THE SIDEWALL WITH NO APPARENT PUNCTURE RESULTING IN SOME PROPERTY DAMAGE (GENERAL AMERI 660 AS P24575R16, DOTAD70EK14800). NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0