Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11585558April 27, 2024
STEERING
Lost power steering twice in while traveling 70mph on interstate highway. Specifically, I lost power steering and got lights for loss of "Stabilitrak." I had to pull over to turn off the truck, and power steering returned upon turning back on the vehicle. No loss of power steering fluid was noted. This incident repeated itself exactly the same several days later. Upon taking to the mechanic, they confirmed with the following: "We've confirmed an intermittent issue with the power steering, identified by the retrieval of the C0545 code for the steering torque sensor. Upon conducting a thorough data test, we observed erratic signals from the steering wheel torque sensor. We meticulously inspected all connections, finding no issues. Furthermore, our testing revealed that the torque sensor circuits are not shorted to power or ground, and there are no instances of resistance or opens. We recommend replacing and programming the electronic steering gear assembly, as the steering torque sensor is integrated into it." Final repairs and replacement of the steering gear assembly cost approximately $2500.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585589April 27, 2024
STEERING, ELECTRICAL SYSTEM
The power steering system stopped working while the vehicle was in motion. The issue is identical to the issue noted under campaign 21V213000, and effects a 2015 model year vehicle, however my VIN was not included in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585295April 25, 2024
STEERING, POWER TRAIN
Sudden loss of power steering assist while driving. Warning light went off on dash for steering assist and Stabilink traction control system. Truck is very hard to steer when this suddenly happens. This is the third time in a month. 2015 models have a recall for exact same problem but 2016 do not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584682April 23, 2024
UNKNOWN OR OTHER
GM had sent a letter regarding recall on 2020 Chevy Colorado's Cam shaft in 2/2024. In 11/2023, I had my check engine light on and had the cam shaft issue fixed by my mechanic, before it was a known recall. By law, GM should pay me for the work done on the truck, but GM for the last 2 months have been, what I feel, playing with me and have not paid me. I have sent the required paperwork several times, been on the phone to confirm receipt of the paperwork, and how it looks; each time the customer service representative told me it looks great. Now, for the 3rd time, I had gotten email saying "we never received your paperwork". This is not right for a car manufacture to treat their customers this way and illegally not pay for their recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584840April 23, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584467April 22, 2024
ELECTRICAL SYSTEM
Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584566April 22, 2024
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
Randomly lose power steering and enables stabilitrak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584600April 22, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584601April 22, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584602April 22, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584578April 22, 2024
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that the dealer did not provide a diagnostic test, but the dealer updated the software system. The contact stated that the electrical failure persisted after the software updated was performed. The contact linked the failure to the front camera module system that might falsely detect an obstacle causing the automatic emergency braking to engage unintendedly. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584141April 19, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584147April 19, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584148April 19, 2024
SERVICE BRAKES
During a preventative maintenance inspection, the mechanic found oil coming from the vacuum pump. Due to the number of failed vacuum pumps the fleet has been experiencing, the mechanic decided to replace the pump in order to avoid a vacuum pump failure during operations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583768April 18, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583882April 18, 2024
VEHICLE SPEED CONTROL
Power steering went out, impossible to steer, no warning, able to force off road. H ad happened several times before at intervals would return after several minutes of car motor off. Saw at dealership originally but no answer found till yesterday when it happened again. Dealer" internal fault with steering gear".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583382April 16, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583384April 16, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583430April 16, 2024
STEERING
Steering binding hard in turns. Turns over 45 deg of steering wheel rotation cause periodic binding in the turn, regardless of vehicle speed. Can be reproduced when the truck isn’t moving. Very nearly caused a serious accident as could not control direction out of a turn at 30 mph, and had to come to a rapid stop to avoid hitting another car. Wiggling the steering wheel in both directions with moderate force/torque releases the binding steering. Vehicle only has 44,000 mi with no off-road use. Vehicle is going in for service on 4/18/24. Extremely dangerous failure mode, whatever it turns out to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583041April 15, 2024
SERVICE BRAKES
Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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