Audi · Model Report

Audi Q52021

Showing safety data for the 2021 model year only.

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Service Bulletins

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2021 Audi Q5 Health Check: Service Bulletins and Common Issues

The 2021 Audi Q5 has no recalls, owner complaints, or federal investigations. However, Audi has issued numerous service bulletins addressing common issues such as slow window operation, cylinder head oil leaks, airbag warning lights, and MMI screen noises. Owners should be aware of these potential…

2021 Audi Q5 — manufacturer_communication document image 1

2021-2024 Audi Q5 Door Window Moves Slowly TSB

Audi has released Technical Service Bulletin (TSB) 2071472/3 to address customer complaints regarding door windows that move slowly, are not smooth, or cannot be closed properly in certain 2021-2024 Audi Q5, Q5 e, and SQ5 models. The TSB indicates that the root cause is often an incorrectly…

2021-2024 Audi Q5 Cylinder Head Oil Leak TSB 2072716/6

Audi has issued Technical Service Bulletin (TSB) 2072716/6 for 2021-2024 Audi Q5 vehicles equipped with the 2.0L TFSI engine. This TSB addresses instances of oil residue and leaks found around the cylinder head cover, often due to loose bolts. The repair involves checking and re-tightening or…

2021 Audi Q5 — Audi Q5 front seat squeak

2021-2025 Audi Q5 Front Seat Squeaking Noise TSB

Audi has issued manufacturer communication 11013724 to address a squeaking noise originating from the front seat height adjuster in 2021-2025 Audi Q5, Q5 e, and SQ5 models. This technical service bulletin provides guidance for technicians to diagnose and resolve the issue.

2021-2023 Audi Q5/SQ5 Panoramic Sunroof Water Leak TSB

Audi TSB 2075969/2 details how water can enter the cabin of 2021-2023 Audi Q5 and SQ5 vehicles through the panoramic sliding sunroof. This issue, often resulting in soaked carpets, is typically caused by kinked or blocked water drain hoses. The bulletin outlines inspection and repair procedures…

2021 Audi Q5/SQ5/Q5 e Surging Noises from Water Ingress

Audi TSB 2061645/2 addresses surging noises in 2021 Audi Q5, SQ5, and Q5 e models. Water ingress in the side member causes audible sloshing. The TSB details a repair to remove and replace body plugs for drainage.

2021-2023 Audi Q5/SQ5 Sunroof Water Leak TSB

Audi has issued Technical Service Bulletin 2075969/1 for 2021-2023 Q5 and SQ5 models, addressing water leaks from the panoramic sliding sunroof. The TSB details how kinked or dirty drain hoses can cause water to enter the vehicle interior, leading to soaked carpets and other damage.

2021-2023 Audi Q5 Cylinder Head Oil Residue TSB

Audi has issued Technical Service Bulletin 2072716/3 for 2021-2023 Q5 models with the 2.0L TFSI engine, addressing oil residue on the cylinder head cover due to loose bolts.

2021 Audi Q5 — Audi Q5 airbag light B101704

2021-2022 Audi Q5/SQ5 Airbag Light DTCs B101704, B103604

Owners of 2021-2022 Audi Q5 and SQ5 vehicles may encounter an illuminated airbag warning light on their dashboard. This issue is often accompanied by diagnostic trouble codes B101704 or B103604, indicating a potential problem within the airbag control module. This manufacturer communication…

2021-2024 Audi Q5/SQ5 Airbag Light DTC B101704

Audi has issued a manufacturer communication, TSB 2073566, for 2021-2024 Audi Q5 and SQ5 models regarding an illuminated airbag warning light. This issue is often accompanied by diagnostic trouble codes B101704 or B103604 in the airbag control module. The document outlines specific diagnostic…

2020-2025 Audi Q5/SQ5 Exterior Aluminum Trim Pitting TSB

Audi has issued Technical Service Bulletin 2074102/1 for 2020-2025 Q5 and SQ5 models concerning pitting and spotting on the exterior aluminum optic trim. This damage, caused by environmental factors, is not covered under warranty.

2021-2023 Audi Q5/SQ5 Oil Leak from Cylinder Head Cover TSB

Audi has issued Technical Service Bulletin 2072716/2 for 2021-2023 Audi Q5 and SQ5 models experiencing oil residue or leaks from the cylinder head cover. This TSB explains that burrs on the cylinder head cover bolts can cause them to loosen, leading to leaks.

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Latest Recalls

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25V080000Feb 12, 2025

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

23V842000Dec 13, 2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

22V753000Oct 7, 2022

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

22V742000Oct 5, 2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

22V034000Jan 26, 2022

TIRES

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Recent Complaints

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#11758347Aug 20, 2026

ELECTRICAL SYSTEM, POWER TRAIN

On 8/3/26, my 2021 Audi Q5 began throwing numerous different malfunction/error alerts and the engine turned off while driving after a bottle of water had partially spilled onto our backseat behind the drivers side. The vehicle was towed to a nearby mechanic who determined that liquid damaged the gateway control module located under the backseat of the vehicle, as the gateway control module is placed in a "protective cover" (an unsealed plastic bag) and that bag visibly had liquid inside of it. We had immediately contacted Audi upon learning of this issue and decided not to move forward with any repairs, but to instead pay out of pocket to have it towed 70 miles to Audi/where we originally purchased the vehicle. This "protective cover" the control module was placed inside was completed as a recall service repair on our vehicle in April of 2022 due to a NHTSA recall announced in December 2021 regarding safety issues in these control modules failing from liquid spills on the backseat. We contacted Audi, explained that liquid had spilled in our backseat and entered the "protective cover" and damaged the control module. They agreed to inspect our vehicle to determine if the "protective cover" had been insufficiently installed. We paid out of pocket to have it towed to the dealership where it took them 6 days to determine the gateway control module is damaged (we had already explained this to them). Although liquid was found in the "protective cover" of this gateway control module, the dealership claims it was installed sufficiently. Upon looking into this matter further, there are numerous complaints of this exact issue (water entering and damaging the gateway control module from a liquid spill on the backseat, even with the "protective cover") on the NHTSA website, as well as a previous class action lawsuit settled out of court in regards to this EXACT issue. THE PRIOR RECALL REPAIR DOES NOT FIX THE SAFETY HAZARD AS STATED IN THE OFFICIAL NHTSA RECALL REPORT.

No injuries · No fire · No crash

#11747226Jun 29, 2026

ENGINE

I was driving at highway speeds when a "Transmission Malfunction" warning appeared, and the vehicle lost the ability to accelerate. Once I was able to pull over and put the vehicle in Park, it completely lost the ability to engage Drive or Reverse, leaving me stranded. Important to note pulling over was difficult as I was on a highway driving ar 70mph speed and trying to locate safe space to stop avoid collusion. My car towed to the nearest dealership for repairs. Audi dealership confirmed the cause was broken internal transmission filter housing bolts. I was told this was premature occurrence as the vehicle only has 35,760 miles of driving and no prior work done on the transmission or visible notice of damage that could cause this issue.

No injuries · No fire · No crash

#11745548Jun 22, 2026

ENGINE AND ENGINE COOLING

The contact owns a 2021 Audi Q5. The contact stated that while driving approximately 55 MPH, the vehicle lost motive power and the vehicle decelerated before the vehicle stalled. During the failure, the check engine, oil, and coolant warning lights were illuminated. The vehicle was later towed to the local dealer to be diagnosed. The dealer determined that the engine bearings had failed, causing catastrophic damage to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V753000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 43,000.

No injuries · No fire · No crash

#11745545Jun 22, 2026

ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM

If I have a sensor that will malfunction due to water then there should be a water indicator alert. My sunroof vent was blocked and water went into my trunk where the core module is. I had just come to a red light to turn on to a major highway and my car began to smell like fuel. I rolled down the windows and realized the smell was not as strong as inside. The light turned green and as I stepped on the gas the car went into limp mode as I was in the middle of my turn. The power steering then went out in the turn and the wheel yanked to the left and put me half way into the lane next to me. Thankfully no one was there. I had to yank it back to the right to get off of the highway on to the side of the road. I do not think that the power steering should be associated with that module or at least a water indicator sensor should be added. What happens if someone is on the interstate is driving 75 mph and their power steering goes out. It's in the shop and there is no damage other than now I am scared to drive it

No injuries · No fire · No crash

#11743573Jun 11, 2026

FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving down a regular road by my house, full sunshine, perfect road, nothing unusual. In fact, it was such a nice day, the sunroof was open and windows were down. My dog was in the back seat after just being picked up from grooming happily enjoying the day with his head out the window. I was on a road with the speed limit of 30. I was going 30 mph. Nothing unusual. Literally, out of nowhere, like my car was possessed, is the best way I put it, my car abruptly braked in an attempt to stop on a dime. My car screeched to a stop while simultaneously my windows rolled up, my sunroof closed and my seat belt tightened, locking me in place. My dog was thrown forward. It was terrifying! Luckily, no one was behind me or they would have certainly rear-ended me. Nothing was in the road. Absolutely nothing. It happened so quickly in a split second. I put my hazards on and finished the next 2 miles home. I called Audi for a service appointment. I took my car in, again going down back roads with my hazards on. Audi charged me $400 to run a diagnostic report and shows there is a fault code J428. This fault code I researched is for the front/right ACC radar sensor that powers Adaptative Cruise control and Pre-Sense braking system. The fault code erroneously detected an obstacle and did abrupt braking. Audi told me that they would charge me $4,000 to fix it. I contested that as a safety issue it should be fixed as there is also Audi TSB2063502 referencing problems. This is a major safety issue as if I was going 70 MPH, I could cause a massive accident where I could be killed, anyone in my car, as well as others behind me in a massive car pile up. I feel ethically, this must be a safety recall to replace this fault in all vehicles. I am also requesting payment to fix from Audi. As an attorney (#[XXX]), Audi is under notice that they have a major safety defect on their hands and should take steps to protect drivers safety. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No injuries · No fire · No crash