Audi Q3 Complaints
244 consumer complaints on file.
- #11302365January 27, 2020STEERING
VEHICLE IS EQUIPPED WITH AN AUTO START/STOP FEATURE. WHEN STOPPED AT STOPLIGHTS, INTERSECTIONS, ETC, THE VEHICLE ENGINE WILL TURN OFF. WHEN DRIVER'S FOOT IS REMOVED FROM BRAKE PETAL, THE ENGINE REACTIVATES. HOWEVER, ON NUMEROUS OCCASIONS, THE POWER STEERING DID NOT REACTIVATE UNTIL 1-2 SECONDS AFTER THE ENGINE RESTARTS. THIS LEFT ME WITH NO CONTROL OF VEHICLE STEERING (AS I WAS UNABLE TO EASILY TURN THE STEERING WHEEL). THIS RESULTED IN SEVERAL PROBLEMATIC INCIDENTS WHERE, FOR EXAMPLE, THE ENGINE DISENGAGED WHILE I WAS INCHING INTO A LEFT-HAND TURN THROUGH AN INTERSECTION. WHEN I ATTEMPTED TO THEN START MY TURN, THE ENGINE RE-ENGAGED, BUT I WAS UNABLE TO TURN THE STEERING WHEEL, CAUSING ME TO DRIVE FORWARD (TOWARD ONCOMING TRAFFIC) INSTEAD OF BEING ABLE TO TURN THE WHEEL LEFT TO COMPLETE MY TURN. SIMILAR EVENTS HAVE HAPPENED ON SEVERAL OCCASIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11300896January 21, 2020STEERING
I BOUGHT MY AUDI Q3 ON DECEMBER 21 AND ON DECEMBER 22 I STARTED NOTICING ISSUES WITH THE STEERING, SPECIFICALLY RELATED TO THE AUTO STOP/START FUNCTION. NOW, AS DETAILED BELOW, I DID NOT HAVE A POSITIVE EXPERIENCE WITH MY PURCHASE OF THE VEHICLE, SO WHEN I STARTED TO NOTICE THE SLOW BELABORED TURNING, I THOUGHT THAT I WAS MAKING MORE OUT OF IT BECAUSE I HAD SUCH A NEGATIVE EXPERIENCE AT THE DEALERSHIP. AND, I WISH THAT'S WHAT IT WAS. AS I CONTINUED TO DRIVE THE VEHICLE MORE, THE PROBLEM WITH THE STEERING WHEEL LOCKING UP NOT ONLY BECAME MORE FREQUENT, BUT ALSO MORE AGGRESSIVE, WHERE IT WENT FROM A SHORT SPLIT-SECOND DELAY TO A DELAYS THAT LASTED MANY SECONDS. THIS IS HIGHLY DANGEROUS AND TERRIFYING. THE LAST TIME IT HAPPENED WAS IN THE MIDDLE OF AN INTERSECTION WHERE I WAS TRYING TO TURN LEFT, AND THE VEHICLE WAS MOVING FORWARD BUT THE STEERING WHEEL WASN'T ENGAGING - THIS OCCURRED AS TRAFFIC WAS COMING TOWARDS ME, ONE OF WHICH HAD TO SWERVE TO MISS SLAMMING INTO ME IN THE INTERSECTION. OBVIOUSLY, MY NEXT STEP WAS TO BRING THE CAR INTO THE DEALERSHIP TO FIX THE CLEAR DEFECT. SO YOU CAN IMAGINE MY SURPRISE, HORROR, AND DISMAY, WHEN DAYS LATER I RECEIVED A CALL FROM THE SERVICE DEPARTMENT TELLING ME THAT NOT ONLY DID AUDI KNOW ABOUT THE DEFECT, BUT THAT TO THEM IT WASN'T A DEFECT AT ALL BUT AN ADEQUATELY PERFORMING 'SLIGHT DELAY.' OF ALL THE RESPONSES THAT I COULD HAVE IMAGINED, THAT WAS THE ONE THAT NEVER CROSSED MY MIND BECAUSE THAT WOULD ME THAT AUDI WAS WILLFULLY IGNORING THE SAFETY OF THEIR CUSTOMERS. THE SERVICE REPRESENTATIVE DID HIS BEST TO SHOW ME WORK AROUNDS FOR THE PROBLEM, BUT AS I SAID TO HIM, STEERING YOUR CAR WHILE DRIVING IS NOT SOMETHING THAT SHOULD HAVE TO BE 'WORKED AROUND.' THERE SHOULDN'T NEED TO BE A WORK AROUND WHERE SAFETY IS CONCERNED. THE UNSAFE DELAY HAS CONTINUED TO OCCUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291837December 29, 2019UNKNOWN OR OTHER
DRIVING DURING THE MORNING ON MY WAY TO WORK I HEARD THIS EXPLOSION AND A SOUND BEHIND. WHEN I PULLED OFF I NOTICED MY MOONROOF WAS SHATTERED. JUST ABOUT TO FELL OFF OR BLOW AWAY. NO OBJECT HAD HIT THE CAR. IT WAS SIMPLY A HUGE EXPLOSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291119December 24, 2019UNKNOWN OR OTHER
AUDI Q3 WHEN IT RAINS WATER LEAKS SOMEWHERE IN THE BACK OF MY CAR MOST LIKELY THE SUNROOF AND IT'S NOT DRAINING PROPERLY SO THE SEATBELTS ARE ALL SOAKING WET. MY CAR SMELLS MUSTY AND MOLDY. I HAVE READ THAT THERE ARE SEVERAL PEOPLE WITH THE SAME ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286753December 3, 2019FUEL/PROPULSION SYSTEM, STEERING
VEHICLE MISFIRES/ STUTTERS RESULTING IN THE VEHICLE SHUTTING OFF. DRIVER HAS TO MANUALLY RESTART CAR. THIS CAN BE HAZARDOUS WHEN DRIVING IN TRAFFIC AS THE VEHICLE WILL SHUT OFF. NOT SURE IF THIS IS A FUEL INJECTION ISSUE. I'VE HAD THIS HAPPEN TWICE WHILE ASCENDING A HILL. I PICKED UP MY NEW CAR ON 10/22/2019, SINCE 11/02/2019, I'VE EXPERIENCED THIS ISSUE 5 TIMES. MY VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS ISSUE AND CONTINUOUSLY SINCE 11/25/2019. THE CAR IS NOT STORING ANY FAULTS. VEHICLE ALSO RECOGNIZES ROAD REPAIR SEALANT AS A TRAFFIC LANE AND WILL TAKE CONTROL OF THE STEERING. YOU HAVE TO WRESTLE WITH THE STEERING WHEEL TO COMMAND CONTROL OF THE STEERING. LASTLY, WHEN USING THESE AUTO START/STOP FUNCTION, AFTER RELEASING THE BRAKE THE STEERING LOCKS AND YOU HAVE TO WRESTLE FOR CONTROL OF THE WHEEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277932November 3, 2019ELECTRICAL SYSTEM, STEERING
WHEN THE AUTO START-STOP FUNCTION ACTIVATES (TURNING THE ENGINE OFF), THE STEERING WHEEL LOCKS. THE CAR CAN CONTINUE TO ROLL WHEN YOU LET YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN, BUT THE STEERING WHEEL REMAINS LOCKED NOT ALLOWING YOU TO STEER THE CAR WHEN NECESSARY. I ALMOST GOT HIT BECAUSE OF THIS AND IT IS VERY SCARY NOT TO BE ABLE TO STEER OUT OF THE WAY WHEN NECESSARY!!! THIS IS HORRIBLE FUNCTION OF THE CAR WHICH CAN CAUSE A LOT OF ACCIDENTS!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277933November 3, 2019ELECTRICAL SYSTEM, STEERING
THE LANE-DEPARTURE ASSIST DOES NOT ALWAYS RECOGNIZE THE TAR LINES ON THE ROAD AS NON-LINES. THE LANE DEPARTURE ASSIST ALMOST PULLED ME INTO A GUARD RAIL ON THE HIGHWAY WHEN EXITING!!! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND IS TERRIFYING! IT TAKES QUITE A BIT OF STRENGTH TO OBTAIN CONTROL BACK FROM THE CAR!! IT IS ALSO VERY HARD TO STEER WHEN THE LANE ASSIST TAKES OVER AND DOES NOT ALLOW YOU TO VEER OUT OF THE WAY WHEN SOMEONE SWERVED INTO YOUR LANE! AGAIN, IT TAKES QUITE A BIT OF STRENGTH TO WRESTLE BACK CONTROL FROM THE CAR! PLEASE HELP! THESE ASSIST FEATURES ARE A HAZARD TO NORMAL DRIVING! IF I HAD KNOWN ABOUT THESE FLAWS, I WOULD HAD NEVER LEASED THE CAR. I AM NOT STUCK IN A DANGEROUS CAR FOR 3 YEARS! HELP OTHERS! PLEASE!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270088October 21, 2019ELECTRICAL SYSTEM
I WAS DRIVING AND SMELLED FIRE/SMOKE FROM THE DASHBOARD. THERE WAS THE START OF A FIRE AND SMOKE STARTED COMING OUT FROM BEHIND THE MMI SCREEN. THE CONNECTION FOR PHONE GOT CHOPPY BUT DID NOT GO OUT COMPLETELY.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11257889September 24, 2019ELECTRICAL SYSTEM
BACK UP CAMERA WON'T WORK WHEN CAR TRANSMISSION IS IN REVERSE, NOR WHEN MANUALLY PRESSING PARK ASSIST BUTTON. THIS HAS HAPPENED ON A COUPLE OF OCCASIONS BEFORE BUT I THOUGHT IT WAS A FLUKE, TODAY BACK UP CAMERA WAS COMPLETELY DISABLED MULTIPLE TIMES WHILE DRIVING WHEN PUTTING TRANSMISSION IN REVERSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220011June 14, 2019WHEELS
TL* THE CONTACT OWNS A 2018 AUDI Q3. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE DIMENSION OF THE TIRES PERTAINING TO A CASTER DIAGNOSIS. THE COLOR GREEN DISPLAYED IF THE TIRES WERE BALANCED AND ALIGNED CORRECTLY WHEN INSTALLED. THE CONTACT STATED THAT THE TIRE INSPECTION CASTER TESTING REMAINED IN THE RED WITHIN LESS THAN 100 MILES OF OWNING THE VEHICLE. THREE DIFFERENT DEALERS WERE CONTACTED: AUDI NORTH AUSTIN (12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, 1-(888) 478-2089), AND AUDI NORTH PARK (15670 I-35, SELMA, TX 78154, (210) 960-6000). THE DEALERS SERVICED THE VEHICLE, BUT FAILED TO PROVIDE A PERMANENT SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY DUE TO SEVERAL ALIGNMENTS, TIRE SERVICING, AND TIRE REPLACEMENTS. TWO DIFFERENT INDEPENDENT TIRE TECHNICIANS PROVIDED FURTHER DIAGNOSTIC TESTING AND DETERMINED THAT THE CASTER WAS NOT AVAILABLE FROM THE MANUFACTURER AS PROPRIETARY INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 100. *BF *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184933March 7, 2019ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 AUDI Q3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START PROPERLY AND WOULD CONSTANTLY DECELERATE WHILE IN THE MIDDLE OF TRAFFIC. THE CONTACT EXPERIENCED THE FAILURES OFTEN. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, (888) 478-2089) WHERE IT WAS DIAGNOSED THAT A NEW FUEL SENSOR NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND HAD IT REPAIRED AGAIN, BUT THE FAILURES RECURRED. DURING THE THIRD REPAIR, THE DEALER BROKE ONE OF THE HEADLIGHTS. SINCE THEN, THE FAILURES RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11145136November 3, 2018UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY AT DUSK AT 50MPH WHEN THE SUNROOF IN MY Q3 SPONTANEOUSLY EXPLODED INTO A MILLION PIECES AND RAINED GLASS DOWN ON ME. I WAS UNHARMED AND ABLE TO EXIT, BUT IT COULD HAVE CAUSED A MAJOR ACCIDENT AS IT WAS A TREMENDOUSLY LOUD AND STARTLING EVENT. AUDI DETERMINED THAT THERE WAS NO PROJECTILE THAT CAUSED THE BREAKAGE AND ARE REPLACING IT AS BEING "UNDER WARRANTY".
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11084510April 11, 2018UNKNOWN OR OTHER
TAKATA INFLATORS: MULTIPLE SERVICE ATTEMPTS TO FIX SPEAKER BLUETOOTH ISSUES. WAS NOT ABLE TO RESOLVE. CONSISTENTLY HAPPENED. GARBLED INAUDIBLE COMMUNICATION USING HANDS FREE PHONE SPEAKER. WAS IN SERVICE 6 TIMES FOR SAME ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11042813November 2, 2017ELECTRICAL SYSTEM
THE RADIO TO THE VEHICLE BECOMES NON-OPERATIONAL INTERMITTENTLY, I.E. THIS HAS TAKEN PLACE IN THE PAST TWO CONSECUTIVE DAYS. START THE CAR IN THE MORNING, AND NOTICED NO RADIO, AND LOSS OF VOLUME CONTROL. AFTER A PERIOD OF TIME, THE RADIO BECOMES FUNCTIONAL, AND THE VOLUME CONTROL IS ENABLED. THIS HAS NOT TAKEN PLACE WHEN I BOUGHT THE CAR NEW FROM THE DEALERSHIP, HOWEVER RECENTLY IT HAS BECOME AN ANNOYANCE, AND DISTRACTING. THE VEHICLE IN QUESTION IS PARKED NIGHTLY IN A GARAGE, AND THIS OCCURS WHEN STARTING THE CAR IN A STATIONARY POSITION, AND CONTINUES DURING BACKUP OUT OF THE DRIVEWAY, AND MOVING FORWARD ONTO THE STREET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11041341October 30, 2017ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM HAS FAILED TWICE WITH NO WARNING. THE CAR HAD TO TOWED TO THE DEALERSHIP THE FIRST TIME TO HAVE THE BATTERY REPLACED. THE SECOND TIME WE COULD JUMP IT AND DRIVE IT THERE AND THEY REPLACED THE BATTERY AGAIN. THE DEALERSHIP ADVISED THAT THERE IS A KNOWN ELECTRICAL SHORT OR CURRENT LEAKAGE AFFECTING Q3S. I BROUGHT MY CONCERN TO AUDI BUT THEY REFUSED TO DO ANYTHING ABOUT IT. THE FIRST TIME IT HAPPENED IT HAD BEEN PARKED OVERNIGHT IN MY GARAGE AND WOULD NOT START. THE SECOND TIME IT HAPPENED AFTER IT HAD BEEN DRIVEN DURING THE DAY. BOTH INCIDENTS WERE IN ATLANTA, GEORGIA. THE CAR IS 2 YEARS AND 2 MONTHS OLD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11031878October 5, 2017AIR BAGS, ENGINE
TAKATA RECALL ON THE AIRBAG, STATIONARY WHEN I NOTICED MAIN CIEL AND COOLANT LEAK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10995511June 16, 2017STEERING
POWER STEERING FAILURE ON AUDI Q3 2016 MY CAR HAS FAILED ON ME TWICE. THE PROBLEM IS THAT THE STEERING WHEEL STOPS WORKING DURING LONG COMMUTES. IT HAS HAPPENED TWICE THAT DURING A 100 MILE JOURNEY, I STOP THE ENGINE AND START IT AGAIN AND THE STEERING WHEEL IS STIFF. THE FIRST TIME I CALLED ROAD SIDE ASSISTANCE BUT JUST BEFORE THEY DISPATCHED A TOWING TRUCK I STARTED THE CAR AGAIN AND THE PROBLEM WASN'T THERE ANYMORE. THIS HAPPENED ON MAY 19, 2017. THE SECOND TIME IT HAPPENED THE SAME WAY. AFTER A 100 MILE DRIVE I STOP AND START AGAIN AND THE STEERING WHEEL WAS STIFF AGAIN. THE SECOND TIME WAS JUNE 3, 2017. ON JUNE 8, 2017 I TOOK THE CAR TO AUDI ARLINGTON FOR REPAIRS. ON JUNE 9, I RECEIVED THE DIAGNOSIS FROM MY SERVICE CONSULTANT. HE EXPLAINED THE COMPUTER FOUND A PROBLEM WITH THE POWER STEERING MODULE, ITS FAULTY AND IT HAS TO BE REPLACED, THE SERVICE CONSULTANT EXPLAINED THAT THEY HAVE TO REACH OUT TO AUDI TO CLAIM WARRANTY. ONE WEEK LATER (JUNE 16, 2017) THE SERVICE CONSULTANT EXPLAINED THAT AUDI IS NOT GOING TO FIX THE PROBLEM BECAUSE THEY WANT THE STEERING STIFFNESS TO OCCUR AGAIN BEFORE THEY ARE WILLING TO REPLACE THE FAULTY MODULE. THE SERVICE CONSULTANT SAID THAT THEY HAVE TO RELEASE THE CAR BACK TO ME AND EXPLAINED THAT WHEN IT HAPPENS AGAIN TO TAKE IT BACK TO THEM. MY AUDI Q3 2016 IS UNDER WARRANTY WITH 5800 MILES ON IT AND ITS ALREADY BREAKING. THE STEERING IS FUNDAMENTAL FOR OPERATING A MOTOR VEHICLE. FOR ALL I KNOW I COULD BE DRIVING ON THE HIGHWAY AND THE STEERING STOPS WORKING. I WOULD PUT MY FAMILY AND THE LIFE OF OTHER DRIVERS IN DANGER. ALL THIS BECAUSE AUDI WANTS TO SAVE MONEY. ITS UNETHICAL AND IRRESPONSIBLE. IT MAKES ME WONDER IF THERE'S ANYTHING ELSE WRONG WITH MY CAR AND THEY ARE NOT SAYING ANYTHING, I'M SERIOUSLY DOUBTING THEIR INTEGRITY AT THIS POINT. PLEASE ADVICE KIND REGARDS, [XXX] [XXX]@HOTMAIL.COM (?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10971522April 9, 2017UNKNOWN OR OTHER
AFTER A SMALL SNOW FALL BUT WIT SOME ICING OVERNIGHT I TURNED ON THE FRONT ANDBACK WARMERS FOR THE WINDOWS. AS I TRAVELLED ABOUT 1/2 A MILE I HEARD A "CREAKING NOISE" IN THE BACK OF THE VEHICLE, WHEN I LOOKED UP I NOTICED A CRACK IN THE GLASS BACKK WINDOW AND THEN CONTINUED TO GET BIGGER AND BIGGER UNTIL THE ENTIRE WINDOW WAS GONE. I WAS TOLD BY THE DEALERSHIP THAT GLASS IS NOT COVERED BY THE MANU WARRANTY. THIS WAS THE FIRST TIME I'D USED THE BACKWINDOW DEFROSTER, NEEDLESS TO SAY I'M NOT HAPP SINCE I'VE ONLY HAD MY VEHICCLE SINCE DECEMBER 26TH. I'VE ATTACHED TO PHOTOS. MY CAR IS KEPT IN MY FENCED IN BACKYARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10950322February 8, 2017ELECTRICAL SYSTEM
TODAY WEDNESDAY, FEBRUARY 8, 2017, AT APPROXIMATELY 11:00 HRS. I HIT THE BUTTON TO POWER DOWN THE DRIVER SIDE WINDOW. THE WINDOW RECESSED INTO THE DRIVER SIDE PANELS, HOWEVER THE WINDOW RESET ITSELF TO THE TOP OF THE WINDOW ELECTRONICALLY MOVING UP AND DOWN WITHOUT ANY PROMPTING ON MY PART. I TESTED ALL THE OTHER WINDOWS THAT FUNCTION CORRECTLY. HOWEVER, THE DRIVER SIDE WINDOW CONTINUED TO OPERATE INDEPENDENTLY ON ITS OWN WITHOUT ANY PROMPTING FROM ME. THIS ISSUE CONTINUED FOR OVER 2 MIN. I HAD TO LITERALLY, PULL OVER OFF THE ROAD AND PLACE THE VEHICLE IN PARK AND TURN OFF THE ENGINE. AFTER A FEW MINUTES I ENGAGED THE VEHICLES START BUTTON. I AGAIN ROLLED UP THE WINDOW, THIS TIME WITHOUT ANY MALFUNCTIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938916December 31, 2016ELECTRICAL SYSTEM
BACKUP CAMERA AND ALARM SYSTEM FAILED TO ACTIVATE RESULTING IN BACK-UP COLLISION WITH ANOTHER CAR, NO PERSONAL INJURIES. OWNER WAS NOT WARNED ABOUT DELAYS IN CAMERA/ALARM ACTIVATION AT DEALER ORIENTATION. OWNERS MANUAL PROVIDES NO SUCH WARNINGS. P 87 OF MANUAL, LAST ITEM UNDER "INFOTAINMENT SYSTEM" MENTIONS POSSIBLE DELAY IN CAMERA ACTIVATION. NO WARNING AT ALL ABOUT DELAY IN BACKUP ALARM ACTIVATION. VEHICLE WAS STATIONARY AT PARKING LOT EXIT GATE. DRIVER LOOKED OVER SHOULDER AND IN MIRRORS, SAW NOTHING, ENGAGED REVERSE, SAW BLANK SCREEN, NO WARNING ALARM, BACKED INTO ANOTHER CAR WHICH WAS BELOW VISIBILITY BUT DIRECTLY IN RANGE OF BACKUP CAMERA AND ALARM, WHICH ACTIVATED ON IMPACT. DEALER REPAIRED MY CAR AS COURTESY. AUDI CORP CLAIMED NO PRODUCT DEFECT DESPITE FACTS AS ABOVE, SUPPORTED BY DOCUMENTATION INCLUDING STATEMENT BY DRIVER MY CAR AND OTHER CAR. ACTUAL DEFECTS AS ESTABLISHED ARE : DELAYS IN ACTIVATION OF BACK UP CAMERA AND ALARM SYSTEM, AND FAILURE TO WARN OWNER/DRIVER BY DEALER AND OWNERS MANUAL. DEALER WAS RESPONSIVE. AUDI CORP REACTION WAS SIMILAR TO THAT OF PARENT VW OF NA WITH EMISSION CONTROL ISSUE, DENYING DEFECT UTIL CONFRONTED WITH CONCLUSIVE PROOF. DANGERS TO CARS OR CHILDREN BEHIND BACKING VEHICLE ARE OBVIOUS GIVEN REASONABLE RELIANACE ON BACKUP CAMERA/ALARM. DRIVER WAS USED TO A VW JETTA (SAME CORP PRODUCT) FOR WHICH CAMERA AND ALARM SYSTEMS ACTIVATE IMMEDIATELY WHEN CAR PLACED IN REVERSE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0