2021 Toyota Camry Surge/Hesitation Condition

Toyota's Quality group is actively seeking to understand customer expectations regarding vehicle drivability, specifically focusing on a "vehicle surge/hesitation condition" or "inconsistent acceleration" in certain 2021 models. This initiative aims to gather detailed customer feedback and vehicle data to better address these concerns.

Symptoms

Owners of affected 2021 Toyota vehicles may experience a "vehicle surge/hesitation condition," characterized by "inconsistent acceleration." This means the vehicle's power delivery might not be smooth or predictable, leading to an uneven driving experience. If you notice a Toyota Camry surge hesitation or similar behavior in your vehicle, it's important to note the specifics.

Diagnosis / Trigger Conditions

This communication indicates that Toyota is in a data-gathering phase. They are looking to recover detailed customer voice and vehicle data related to the "vehicle surge/hesitation condition." This suggests that technicians will likely be instructed to document customer complaints thoroughly and potentially collect diagnostic data from vehicles exhibiting these symptoms.

Owner Action

If your 2021 Toyota Camry, Tacoma, RAV4, Highlander, or Avalon exhibits a "vehicle surge/hesitation condition" or "inconsistent acceleration," you should contact your authorized Toyota dealership. Explain the symptoms you are experiencing in detail, as Toyota is actively collecting customer feedback and vehicle data for this issue. Reporting your experience contributes to Toyota's understanding and potential future remedies for the Toyota Camry surge hesitation and similar concerns across other models.

Source: NHTSA ID: 10177575