2022-2023 Hyundai Elantra Missing Second Smart Key FOB

Hyundai has announced Service Campaign 988, issued on June 3, 2022, addressing a situation where certain 2022-2023 Hyundai Elantra vehicles were shipped with only one Smart Key FOB instead of the usual two. This campaign ensures that affected owners will receive their second key at no additional charge, resolving the issue of the Hyundai Elantra missing Smart Key FOB.

Symptoms

The primary symptom for affected owners is the delivery of their new 2022-2023 Hyundai Elantra with only one Smart Key FOB and one additional mechanical key. These vehicles are normally equipped with two Smart Key FOBs, so receiving only one indicates the issue.

What's Affected

This service campaign applies to certain 2022-2023 Hyundai Elantra (CN7/CN7a), Elantra N (CN7 N), and Elantra Hybrid (CN7 HEV) models. Specifically, the trims affected include SEL, Blue, N, N-Line, and Limited. SE trim vehicles are not affected by this campaign and should receive two Remote Key Entry (RKE) devices per vehicle as standard. The specific part prefix for the FOB-SMART KEY involved is 95440.

Manufacturer's Remedy

Hyundai will provide a second Smart Key FOB for each affected vehicle at a later date, completely free of charge to the customer. This commitment ensures that all owners will eventually have the two Smart Key FOBs their vehicle was designed to come with. Hyundai Motor America is also actively developing interim solutions to help address the missing Smart Key FOB and will release those as soon as possible once available.

Important Warnings for Owners

Hyundai has provided specific instructions and warnings for owners and dealers regarding this campaign:

• Vehicles included in this open campaign can still be retailed to customers. Dealers are instructed to access Hyundai Motor America's "Warranty Vehicle Information" screen via WEBDCS to identify open campaigns.
• "Do not file a Transportation Claim or Warranty Claim for the missing Smart Key FOB." Hyundai explicitly states that submitting such claims is not necessary and will not resolve the issue, as the second key will be provided under the campaign.
• This campaign will remain open for informational purposes, indicating that Hyundai is actively managing the situation until all second keys are distributed.

Owner Action

If you own an affected 2022-2023 Hyundai Elantra, you can expect to receive your second Smart Key FOB in Q1 2023 or sooner. No immediate action is required from owners to initiate this process, as Hyundai will manage the distribution. Hyundai apologizes for any temporary inconvenience caused by the Hyundai Elantra missing Smart Key FOB and plans to provide the second key as soon as it becomes available. If you happen to lose the one Smart Key provided to you before receiving the second, you should contact your local Hyundai dealer for further direction and information.

NHTSA ID: 10215608