2023-2025 Audi Models Headliner/Sunroof Rattle TSB 2044417/12

Owners of various 2023-2025 Audi models may experience a persistent rattling noise from the headliner or sunroof area. This issue is addressed by Audi Technical Service Bulletin (TSB) 2044417/12, released on June 12, 2024. This TSB supersedes a previous bulletin, 24-89, dated March 13, 2024, and provides a detailed procedure to eliminate the noise.

Symptoms

The primary symptom reported by owners is a distinct "rattle is heard from the headliner area." This Audi headliner sunroof rattle can be particularly noticeable while driving, caused by vibrations.

Technical Background

The Audi headliner sunroof rattle originates from movement in the clips that secure the headliner to the sunroof frame. Additionally, movement between different components of the sunroof frame itself can generate these noises. Audi has implemented a production solution by adding felt material to these contact points in newer vehicles.

Diagnosis

To diagnose the Audi headliner sunroof rattle, a technician will perform a test drive, ideally with the customer, to pinpoint and confirm the noise. Applying pressure to different areas of the headliner around the sunroof's perimeter can help identify the exact source, as this pressure should temporarily stop the rattling if it's related to the clips or frame movement.

Repair Procedure Summary

The repair procedure outlined in TSB 2044417/12 involves several steps to address the noise:

1. Confirm the Noise: An initial test drive is performed to verify the presence and location of the rattling noise.
2. Headliner Removal: The vehicle's headliner is carefully removed to access the underlying clips and sunroof frame.
3. Adhesive Tape Application to Clips: Webbing adhesive tape (part number D 004350A2) is applied underneath the headliner clips to prevent movement.
4. Clip Reinstallation: The clips are then reinstalled, ensuring they are properly secured with the new adhesive tape.
5. Adhesive Tape Application to Sunroof Frame: Additional webbing adhesive tape is applied to the lip of the sunroof frame at each clipping point.
6. Addressing Additional Contact Points: The tape is also applied to two specific contact points on the front sunroof frame plates, which are known potential sources of noise.
7. Sunroof Frame Plate Isolation: Webbing adhesive tape is applied between the sections of the sunroof frame plates on both the right and left sides.
8. Final Test Drive: A final test drive is conducted to confirm that the Audi headliner sunroof rattle has been successfully eliminated.

Required Parts and Tools

The primary part required for this repair is:

• D 004350A2: Webbing Adhesive Tape (Quantity: 0.1)

Technicians will also utilize standard shop tools and may refer to the Electronic Parts Catalog (ETKA) and Electronic Service Information System (ELSA) for additional fasteners, bolts, nuts, and screws as needed.

Warranty Information

This repair is covered under Audi's warranty for vehicles up to 48 months or 50,000 miles. The specific claim details are as follows:

• Claim Type: 110
• Service Number: 7084
• Damage Code: 0020
• Labor Operations:
  • Headliner remove + reinstall: 7084 09XX (with associated operations)
  • Headliner remove + reinstall: 7084 19XX (with associated operations)
  • Apply fleece tape to headliner clips and sunroof frame plates: 7084 4999 (30 TU)
• Diagnostic Time: Road test prior to service (0121 0002, 10 TU), Road test after service (0121 0004, 10 TU).

Important Note: If your vehicle is outside of its warranty period, this Technical Service Bulletin is informational only, and any repair costs would typically be out-of-pocket. All warranty claims are subject to review and audit by Audi Warranty, in accordance with the Audi Warranty Policies and Procedures Manual.

Revision History

This TSB has undergone several revisions to ensure accuracy and completeness:

• Revision 12 (June 12, 2024): Revised Header (added model years), Revised Warranty (corrected SRT).
• Revision 11 (March 13, 2024): Revised Warranty (updated claim types).
• Revision 10 (January 30, 2024): Revised Header (added models and model years), Revised Warranty (updated Labor Operations).

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Source: NHTSA ID: 11002903