Volvo XC90 Complaints

1,540 consumer complaints on file.

#10861446April 26, 2016
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
WHILE DRIVING ON A CITY STREET I PUT THE CAR IN ECO MODE. THE CAR WAS MOVING AT THE TIME. I NOTICED THAT THE CAR SEEMED TO BE DRIVING LOUDLY. AS I TURNED LEFT, I SAW THE CAR WAS IN MANUAL MODE AND WAS IN FIRST GEAR. SO I TOOK MY FOOT OFF OF THE BRAKE TO SLOW DOWN THE CAR AND TRY TO PUT IT INTO DRIVE. AS I TRIED TO MOVE THE GEAR SHIFTER, THE CAR CAME TO A COMPLETE, SUDDEN STOP. IT FELT LIKE ALL FOUR WHEELS WERE SUDDENLY AND IMMEDIATELY LOCKED. I COULD NOT MOVE THEM, EVEN AS I HIT THE GAS. I DID NOT SEE ANY INDICATION ON THE DASHBOARD THAT THE EMERGENCY BRAKE HAD BEEN ACTIVATED. I HAD NOT FIDDLED IN ANY WAY WITH THE BUTTON THAT ALLOWS ME TO CHANGE TO ECO MODE OR WITH THE PARKING BRAKE. IN THE MOMENT IMMEDIATELY PRECEDING THE STOP, I HAD MY LEFT HAND ON THE STEERING WHEEL AND MY RIGHT HAND ON THE GEAR SHIFTER. THE PERSON BEHIND ME REAR-ENDED ME. THE DAMAGE TO MY CAR WAS MINIMAL. I HAD BEEN THE FIRST PERSON IN THE LINE TO TURN LEFT, SO THERE WAS NO ONE IN FRONT OF ME. I AM NOT SURE HOW I WAS ABLE TO GET THE CAR STARTED AGAIN. I THINK I TURNED THE STOP/START BUTTON A COUPLE OF TIMES. I LATER ATTEMPTED TO RECREATE THE AUTOMATIC STOP. BEFORE MAKING A LEFT TURN, I PUT THE CAR INTO ECO MODE. AS I TURNED, I SLOWLY RELEASED THE GAS AND SLOWLY BRAKED. THE CAR AGAIN CAME TO AN IMMEDIATE STOP, AS THOUGH ALL 4 WHEELS WERE LOCKED AT THE SAME TIME. WHEN THEN HAPPENED, I MANAGED TO GET THE CAR GOING AGAIN, AND THE NEXT TIME I PUT MY FOOT ON THE BRAKE, THE CAR CAME TO A SCREECHING HALT AGAIN. I HAVE NOT BEEN ABLE TO RECREATE THIS SCENARIO SINCE THEN, INCLUDING WHILE TRYING TO DRIVE THE CAR WITH A DEALER REP. THE DEALER HAD A TECHNICIAN COME IN FROM KY, AND HE WAS NOT ABLE TO FIND ANY PROBLEMS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10861611April 26, 2016
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
THERE HAS BEEN PROBLEMS WITH STEERING THE DRIVER SHAFTS THE FUEL PUMP AIRBAGS AND WHEELS MAKING A CLICKING NOISE WHILE DRIVING ON HIGHWAY. THE GAS SMELL IS ALWAYS INSIDE THE CAR AND MECHANIC HAS SAID IT'S FROM THE FUEL PUMP DEFECT DURING MANUFACTURER. ALONG WITH THE OTHER FORE-MENTION DEFECTS .VOLVO DOES NOT WANT TO ADDRESS ISSUES BECAUSE AGE OF CAR. THERE IS A DEFECTIVE SUNROOF THAT ALLOWS WATER TO LEAK INSIDE THE CAR DURING RAIN FALL . THERE HAS BEEN A TOP CLASS ACTION PLACED AGAINST VOLVO FOR THIS . THEY WANTED TO CHARGE ME $700 TO $800 FOR THIS DEFECT AND $1200 TO $1500 FOR FUEL PUMP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861229April 25, 2016
ELECTRICAL SYSTEM
THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY. SOMETIMES IT WON'T HAPPEN FOR MONTHS AND THEN IT WILL HAPPEN AGAIN MULTIPLE TIMES. I HAVE TAKEN IT TO VOLVO TWICE AND THEY ARE UNABLE TO DETERMINE WHY THIS ISSUE IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852473March 30, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL PUMP AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,330.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851148March 22, 2016
UNKNOWN OR OTHER
I SMELL GAS IN MY CAR NOW ITS LEAKING GASOLINE. WHEN I PULL IN DRIVEWAY I SEE GAS LEAKING FROM BOTTOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850109March 16, 2016
POWER TRAIN
4X4 AWD SYSTEM IS NOT WORKING, CAR SPINNING WITH THE FRONT WHEELS,VERY DANGEROUS IN WINTER TIME.ANGLE GEAR SLEEVE WHICH IS STRIPPED OUT. VERY COMMON PROBLEM WITH XC90 2.5T. PARTS AND LABOR CLOSE TO 1000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845752March 9, 2016
UNKNOWN OR OTHER
STARTLINGLY LOUD POP WHEN DRIVING AT 70MPH ON INTERSTATE. PULLED OFF TO CHECK TIRES IN THICK MORNING RUSH HOUR TRAFFIC AND DID NOT NOTICE SUNROOF HAD SHATTERED UNTIL SOME MILES LATER WHEN I CONTINUED TO HEAR GRAVEL ROLLING AROUND ON TOP OF MY CAR. A LARGE CHUNK OF WINDOW HAD FLOWN OFF THE BACK, APPARENTLY. FORTUNATELY, SCREEN WAS CLOSED. AND,THE CARS BEHIND ME WERE NOT EFFECTED. I DO NOT RECALL ANYTHING HITTING THE SUNROOF NOR WAS I BEHIND ANY TRUCKS THAT MAY HAVE HAD LOOSE ROCKS. COST TO REPAIR IS $935!!, ALL OUT OF POCKET SINCE MY DEDUCTIBLE IS $1000. THIS SHOULD NOT HAVE HAPPENED! VOLVO SERVICE TELLS ME THIS HAPPENED TO ANOTHER CAR RECENTLY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845870March 9, 2016
ENGINE
THE PROBLEM IS EXACTLY AS DESCRIBED IN THE NHTSA CAMPAIGN NUMBER: 10V579000 MY CAR STALLED AND CHECK ENGINE LIGHT CAME ON AS TRANSMISSION WENT INTO PROTECTION MODE. IT STARTED FINE AGAIN WITH NO ISSUES AND SINCE THEN RUNNING FINE AND I PUT CLOSE TO 800 MILES. HOWEVER, THE MANUFACTURER DID NOT INCLUDE XC90 IN THE LIST OF CARS AFFECTED FOR MODEL YEAR 2011. DEALER SIMPLY SUGGESTED TO REPLACE THE TRANSMISSION ($ 6681) AND VOLVO DENIED ANY HELP. I CALLED THE DEALER REGARDING UPGRADING SOFTWARE ON THE MODULES AND THEY SUGGESTED IT WOULD COST FEW HUNDRES TO DO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840063March 5, 2016
FUEL/PROPULSION SYSTEM
FUEL LEAK AND SMELL PASSENGER REAR VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838975February 29, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE PARKED, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE SMELL WORSENED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824899February 8, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYTIME. DOESN'T DO IT ON TRIPS AROUND TOWN. CALLED VOLVO OF NORTH AMERICA AND THEY DENIED ANY PROBLEMS WITH THE CEM AND SAID SINCE IT'S AN '04 WITH 85,000 MILES THAT I'M OUT OF WARRANTY AND THEY CAN OFFER NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824670February 6, 2016
EXTERIOR LIGHTING
FRONT HEAD LAMPS GO OUT WHILE DRIVING. THIS HAPPENED AT NIGHT. THE NEXT DAY I DROVE THE CAR AND THE LIGHTS WERE ON BUT ONE IS VERY DIM. I HAVE ALREADY REPLACED THIS LIGHT. IT IS STILL DIM AND I GOT A WARNING FROM A POLICE OFFICER ON 01/30/16.HE STATED THIS IS A SAFETY HAZARD AND NEXT TIME I WOULD GET A TICKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823403February 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING INSIDE THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823144January 29, 2016
POWER TRAIN
TRANSMISSION LONGER TO SHIFT BETWEEN GEAR SHIFTS (TAKES LONGER TO ACCELERATE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821489January 21, 2016
WHEELS
CONTINENTAL FACTORY EQUIPPED TIRES ARE WORN TO THE POINT OF NEED FOR REPLACEMENT AT 25,000 MILES. THIS VEHICLE IS DRIVEN BY A 65 YEAR OLD LADY AND IN MOST PART IN TOWN AT 45 MPH OR LESS. IT IS MAINTAINED BY THE SELLING VOLVO DEALER. TIRES ARE TMPS MONITORED AND PROPER INFLATION IS MAINTAINED. WITH NO SIDE TO SIDE DIFFERENCE IN TREAD WEAR IN BOTH FRONT AND REAR TIRE PLACEMENTS THERE IS NO REASON FOR PREMATURE TIRE WEAR. ONE OF THE FOUR TIRES HAVE A BUMP WHEN COLD THAT DISAPPEARS WHEN THE TIRES WARM UP. WHY ONLY ONE. I FEEL THAT CONTINENTAL TIRE COMPANY SHOULD ADJUST THE TIRES FOR PREMATURE TREAD WEAR....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821311January 20, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR WEBSITE SOMEONE PUT THIS IN AS A COMPLAINT ALSO THIS IS VERY DANGEROUS YOU CANT SEE AT NIGHT THE CAR IS HARD TO DRIVE ITS OBVIOUSLY THIS SAME PROBLEM WITH WATER GETTING INTO THE ECM. I READ THROUGH YOUR INFORMATION AND IT SEEMS LIKE VOLVO KNEW SOMETHING WAS UP WITH ONES PRODUCED BEFORE OR AFTER MARCH. IT SEEMS LIKE THEY HAVE BEEN WELL AWARE OF THE PROBLEM AND STILL WANT TO CHARGE YOU $2000 TO FIX IT! PEOPLE SHOULDN'T HAVE TO PAY TO FIX A PROBLEM VOLVO HAS BEEN WELL AWARE OF AND HAS HAD A CHEAP AND EASY SOLUTION FOR YEARS. I CALLED MY LOCAL VOLVO DEALERS AND NOT ONE OF THEM HAD ANY INFORMATION OR KNOWLEDGE OF THIS PROBLEM. WHEN VOLVO HAS A SERVICE NOTICE ABOUT THIS PROBLEM AND HAS OBVIOUSLY SPENT A LOT OF TIME LOOKING INTO IT. THE PROBLEM SEEMS TO BE REALLY BAD WHEN IT RAINS OR I USE THE WIPERS FURTHER LEADING ME TO SEE THAT IT IS THE SAME THING IN INVESTIGATION PE-10-025. THESE ARE ONLY THE PEOPLE WHO ARE COMPLAINING TO YOU THIS SEEMS TO BE A VERY COMMON ISSUE THAT VOLVO IS SWEEPING UNDER THE RUG TO MAKE A BUCK. IT'S DISGUSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820417January 15, 2016
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE CONTACT STATED THAT A NEW ALTERNATOR WAS PLACED IN THE VEHICLE TWO DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819490January 11, 2016
UNKNOWN OR OTHER
THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816672December 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 VOLVO XC90. DURING AN INSPECTION, THE TECHNICIAN DIAGNOSED THAT THE VEHICLE HAD A STRONG ODOR OF FUEL NEAR THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,792.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810354December 15, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
DRIVING THE XC90 AND SUDDENLY THERE IS A HUGE THUMP AND CLICKING FROM THE DASHBOARD. ALL THE DIALS AROUND THE SPEDOMETER STOP WORKING.. IF WE KEEP DRIVING THERE ARE MORE THUMPS AND WE QUICKLY LOSE ENGINE POWER - IT IS EXTREMELY SCARY WHEN IT HAPPENS.. ALL THE LIGHTS COME ON (INSIDE THE CAR), DASHBOARD GOES DEAD ETC ETC. IT IS EXTREMELY DANGEROUS .. IT HAPPENED TO USE A NUMBER OF TIMES WITH 3 CHILDREN IN THE CAR. IT HAS OCCURRED WHEN WE WERE DRIVING ON THE HIGHWAY, 2-3 TIMES, IT HAS OCCURRED ON SHORT TRIPS - IT HAPPENS AT SEEMINGLY RANDOM TIMES, USUALLY AFTER DRIVING FOR OVER 30 MINUTES, BUT THEN YESTERDAY IT HAPPENED ON A TRIP JUST DOWN TO THE PARK, NOT 5 MINUTES DOWN THE ROAD.. ON THIS OCCASION THE CAR HAD BEEN SITTING IN THE SUN FOR A WHILE (MAYBE HEAT RELATED?). IT HAS HAPPENED IN HOT WEATHER, COLD WEATHER .. WE ARE IN CONSTANT FEAR WHEN DRIVING THE CAR. I HAVE CONTACTED VOLVO AUSTRALIA ABOUT THE ISSUE BUT THEY SAID THEY HAVE NO RESPONSIBILITY, THAT THERE IS NO RECALL FOR THE PROBLEM AND DIDN'T WANT TO HELP AT ALL!! I SEE A LOT OF PEOPLE HAVE THIS SAME PROBLEM, IS VOLVO NOT GOING TO FIX IT UNTIL SOMEONE IS KILLED??? WHAT WILL IT TAKE!?!?!?! IT IS A JOKE ! WE BOUGHT A VOLVO TO HAVE SOMETHING SAFER THAN NORMAL BUT ITS MORE DANGEROUS! I CANNOT EVEN SELL THE CAR BECAUSE I DON'T KNOW WHAT'S WRONG WITH IT AND I DON'T WANT ANOTHER FAMILY / PERSON TO BE INJURED .. NO RESALE VALUE, NO SAFETY! COME ON VOLVO, THIS IS CRAZY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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