Volvo XC60 Complaints

656 consumer complaints on file.

#11288998December 14, 2019
AIR BAGS
A MONTH AGO PURCHASED A 2013 VOLVO XC60 FROM A USED CAR DEALERSHIP. ON 12/9/19 THE AIRBAG ICON APPEARED WHICH SAID," SRS AIRBAG SERVICE URGENT." SINCE I LIVE IN NEW YORK AND BOUGHT THIS VEHICLE OUT OF STATE IN ( VIRGINIA) , I CALLED A VOLVO DEALERSHIP NEAR ME ABOUT THE PROBLEM. THEY CONFIRMED THAT THE PREVIOUS OWNER THAT PURCHASED THE VEHICLE HAD ANSWERED THE RECALL AND IT WAS THAN FIXED IN 2015. I TOLD THEM IF THAT WAS THE CASE , THAN WHY IS THIS PROBLEM HAPPENING AGAIN, AND IS 2019. I ALSO EXPLAINED TO THEM THAT THIS APPEAR TO BE A DEFECTED ISSUE WITH THIS MODEL SINCE THE SAME PROBLEM IS OCCURRING AGAIN OR IT WAS NEVER ADDRESS PROPERLY IN THE FIRST PLACE BY VOLVO. THIS IS A SAFETY ISSUE A RISK AND CONCERN , IF I'M IN AN ACCIDENT THERE IS A GOOD CHANCE THE AIRBAGS WILL NOT DEPLOY LEADING TO INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288234December 10, 2019
STEERING
TL* THE CONTACT OWNS A 2017 VOLVO XC60. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS TAKEN TO SMOLISH VOLVO (20360 GRANDVIEW DRIVE BEND, OREGON 97701, (541)-639-3005) TO BE DIAGNOSED. THE DEALER REPLACED THE STEERING WHEEL COMPUTER SENSOR, THE STEERING WHEEL RACK, AND THE STEERING WHEEL FLUID RESERVOIR; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 191112-000964. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286684December 3, 2019
TIRES, WHEELS
I HAD BEEN EXPERIENCING LOUDER THAN WHAT SHOULD BE NORMAL NOISE WHILE DRIVING MY VEHICLE. SEVERAL DAYS LATER THE VEHICLE STARTED TO VIBRATE WHILE IN MOTION DRIVING THROUGH CITY STREETS. THEN ON NOVEMBER 24TH WHILE DRIVING ALONG THE NJ TURNPIKE THE VEHICLE BEGAN TO VIBRATE AND BOUNCE SO SEVERELY THAT I HAD TO PULL OVER BECAUSE I THOUGHT A TIRE WAS GOING TO BLOW OUT. THE VIBRATION WAS SO INTENSE WHILE GOING THE SPEED LIMITED.I HAD TO REDUCE THE SPEED AND DRIVE WITH HAZARDS ON TO GET TO MY LOCATION. I IMMEDIATELY MADE A SERVICE APPOINTMENT TO HAVE THE VEHICLE LOOKED AT. THE VOLVO SERVICE DEPARTMENT CONDUCTED A ROAD TEST AS WELL AS A BALANCE TEST. WHAT I WAS TOLD WAS THAT THE FOAM BELT INSIDE 3 OF THE 4 TIRES HAD STARTED TO BREAK FREE WHICH CAUSED MY VEHICLE TO VIBRATE ALL OVER THE FREEWAY. THE DEALERSHIP SAID THAT THEY WOULD REMOVE THE FOAM AND THAT THEY TIRES "SHOULD BE OK" OR THEY COULD REPLACE THE TIRES BUT I WOULD HAVE TO PAY FOR THEM. I HAVE A BRAND NEW CAR THAT IS LEASED WITH BRAND NEW CONTINENTAL CROSSCONTACT LX SPORT TIRES AND I BELIEVE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR FIXING THE DEFECT THAT OCCURRED IN THE TIRES.HONESTLY, I AM LUCKY THAT MY CAR DIDN'T FLIP OVER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269549October 19, 2019
AIR BAGS
SRS WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266969October 8, 2019
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTOPILOT AND LANE KEEP SYSTEM. THE SYSTEM REQUIRED THE DRIVER TO OCCASIONALLY TOUCH THE STEERING WHEEL OR IT WOULD PROVIDE TWO WARNINGS. UPON THE SECOND WARNING, THE SYSTEM WOULD SHUT OFF, CAUSING THE DRIVER TO VEER OFF THE ROAD OR INTO ONCOMING TRAFFIC. THE CONTACT TESTED THE SYSTEM AND CONFIRMED THAT THE VEHICLE WOULD SWERVE OFF THE ROAD. THE CONTACT WAS CONCERNED THAT IF THE DRIVER WERE UNABLE TO RESPOND FOR ANY REASON, A CRASH COULD OCCUR. THE MANUFACTURER STATED THAT WHEN THE SYSTEM SHUTS DOWN, THE DRIVER SHOULD BE ALERT TO RESUME CONTROL OF THE VEHICLE. THE MANUFACTURER PROVIDED NO ANSWER FOR THE SCENARIO REGARDING IF THE DRIVER WERE UNABLE TO RESPOND. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258335September 26, 2019
VISIBILITY/WIPER
I HAVE A 2012 VOLVO XC60 WITH AN ADHESIVE FAILURE AT THE TOP OF THE WINDSHIELD THAT IS APPARENTLY CAUSED BY A MANUFACTURING DEFECT THAT VOLVO HAS YET TO TAKE RESPONSIBILITY FOR REPAIRING AT THEIR DEALERSHIPS. THIS IS A SAFETY HAZARD. ACCORDING TO VOLVO: "THE WINDSHIELD IS ONE OF THE MOST IMPORTANT PARTS OF THE CAR. NOT ONLY DOES IT ENSURE AN UNDISTORTED VIEW ' IT ALSO IS A CRITICAL STRUCTURAL COMPONENT OF THE VEHICLE. THAT MEANS THE INSTALLATION PROCESS FOR WINDSHIELD REPLACEMENT HAS TO BE EXACT AND PERFORMED USING ONLY VOLVO GENUINE GLASS IN ORDER TO RETAIN THE ORIGINAL PROPERTIES. THE WINDSHIELD IS IMPORTANT TO THE STRUCTURAL INTEGRITY OF THE VEHICLE AND ALSO INTERACTS WITH MANY VOLVO SAFETY SYSTEMS. THE ONLY WAY TO PRESERVE PERFORMANCE AND GUARANTEE SAFETY IS TO INSTALL VOLVO GENUINE WINDSHIELDS. USING VOLVO-SPECIFIED ADHESIVES WILL BOND THE WINDSHIELD TO THE SAME STRENGTH AS WHEN ASSEMBLED IN THE FACTORY. IT'S IMPORTANT THE BOND HAS THE RIGHT STRENGTH FOR THE FUNCTION OF THE PASSENGER AIRBAG WHICH IS DESIGNED TO USE THE WINDSHIELD AS A SUPPORT WHEN DEPLOYED." HTTPS://WWW.VOLVOTECHINFO.COM/SITECONTENT/CERTIFIEDCOLLISION/FACTSHEETVOLVOGENUINEWINDSHIELD011419-FINAL.PDF I HAVE BEEN REFERRED TO AN AUTO GLASS SHOP BY THE VOLVO DEALERSHIP FOR REPAIR AND WAS TOLD BY THAT SHOP THAT THERE IS NO AFTER MARKET PART SO THE PART FROM VOLVO IS OVER $700.00 AND THAT I WOULD NEED TO BE PREPARED TO PAY FOR THAT PART SHOULD THE GLASS SHATTER UPON REMOVAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258369September 26, 2019
SEAT BELTS
MALFUNCTIONING SEAT BELT LATCHES AND BUCKLES- THE SEAT BELT LATCHES DO NOT RELEASE THE BUCKLE VERY GOOD WHEN NEEDING TO EXIT THE VEHICLE (THEY STICK IN PLACE UNTIL THE LATCH IS HELD AT A SPECIFIC ANGLE WHILE PRESSING THE RELEASE BUTTON) I DONT BELIEVE THIS IS AN INTENDED SAFETY FEATURE. THIS ISSUE IS PRESENT IN ALL 5 SEAT POSITIONS LATCHES AND BUCKLES IN MY CAR. AFTER SPECIAL ATTENTION TO UNBUCKLE MYSELF, I OFTEN HAVE TO WALK AROUND TO THE BACK DOORS TO GET IN THE BACK SEAT SO I CAN UNLATCH MY SONS BUCKLE ALSO. HE IS 6YRS OLD AND HAS NOT EVER HAD ANY PROBLEM UNBUCKLING HIMSELF IN OUR LAST SUV NOR IN OUR OTHER CURRENT CAR. HE HAS LOTS OF ANXIETY OVER THIS, HE PANICKS AND THEN WILL CRY BECAUSE HE FEELS HE IS TRAPPED IN. ALSO, THE BUCKLES DO NOT ALWAYS LOCK INTO THE LATCH WHEN PUTTING THE SAFETY BELT ON WHEN ENTERING THE VEHICLE. OFTEN TIMES WHILE IN ROUTE, THE SYSTEM WARNING LIGHT COMES ON TO NOTIFY ME THAT A BUCKLE IS NOT ON IN A SEAT POSITION BECAUSE ALTHOUGH THE BUCKLE SOUNDED AND FELT LIKE IT WAS LATCHED, IT WAS NOT.BUPON CHECKING THE SEAT POSITION THE SYSTEM WARNS, THE BELT FLYS RIGHT UP AND OUT OF THE LATCH, INDICATING IT WAS NOT SECURE AFTERALL. THIS ISSUE ALSO PRESENT IN ALL 5 SEAT POSITIONS LATCH AND BUCKLES. THE ISSUES ARE INTERMITTENT BUT OCCURS MORE THAN LIKELY MORE OFTEN THAN WE THINK BECAUSE WE HAVE GOTTEN USED TO THE DEFECTIVE FUNCTIONING AND HAVE ADAPTED TO DURING NORMAL USE OF THE VEHICLE. I AM CONFIDENT THAT MY FAMILY'S RISK OF HARM DURING A TRUE EMERGENCY IS GREATER BECAUSE OF THESE BUCKLES AND LATCHES AND THEIR MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258379September 26, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
MY CAR HAS AN ODOR FOR DAYS AFTER IT RAINS WHEN THE WINDSHIELD STREAMS WATER ABOVE THE DRIVERS STEARING WHEEL AND ALSO ALLOWS WATER TO STREAM DOWN INTO THE DRIVER'S SIDE FLOOR BOARD- IT'S A FULL ON STREAM OF WATER THAT COMES OUT THE TOP CORNER DRIVER SIDE OF THE WINDSHIELD AND ROLLS DOWN OVER THE STEARING WHEEL AND DRIVERS HANDS AND DOWN THROUGH THE DRIVERS FLOORBOARD OVER THE ACCELERATOR AND THE DRIVERS FEET. I'VE BEEN IN THE CAR DURING THE RAIN AND WHILE AT THE CAR WASH TO WITNESS THIS STREAMING OF WATER. THERE IS A 1 TO 2 INCH PUDDLE OF WATER THAT FORMS IN THE FLOOR BOARD RIGHT UNDER THE ACCELERATOR IF LEFT TO STREAM FREELY. THE WATER DOES NOT GUSH OUT RIGHT AWAY BUT SOMETIMES WILL REMAIN DRY UNTIL MOVING -HAS HAPPENED AT LOW SPEEDS WHILE PULLING OUT OF MY DRIVEWAY BUT AS DELAYED UP TO10 MINUTES LATER AFTER I'VE GOTTEN ON THE HIGHWAY WHERE I'M AT A SPEED OF @ 70MPH) ITS A HUGE SAFETY HAZARD- I HAVE BEEN STARTLED (SAFETY DISTRACTION) BECAUSE OF UNEXPECTED COLD WATER FLOODING MY FOOT AND MY PANT LEG WHILE ON THE ACCELERATOR.I'VE SPOKE TO AUTO GLASS REPAIR COMPANIES, WHO REPORT SEVERAL THINGS COULD BE HAPPENING BUT EITHER WAY, COST ME A LOT OF MONEY WHILE LIABILITY IS ON ME IF THEY ACCIDENTALLY CRACK THE GOOD WINDSHIELD IF IT ISNT A SIMPLE SEAL PROBLEM. THE MAJORITY OF WINDSHIELD REPAIR COMPANY'S I'VE SPOKEN TO STATE THAT THEY HAVE SEEN THIS BEFORE IN THIS MODEL VEHICLE AND IT HAS (IN THIER EXPERIENCE) BEEN A CRACK IN THE SUNROOF DRAINAGE SYSTEM? HOWEVER, JUST TO TEST THIS PROBLEM ALONE IS A $400+ IN SHOP DIAGNOSTICS - I HAVE ALSO READ ON VOLVO FORUMS AND ON NHTSA, OTHER OWNERS HAVE REPORTED THE SAME ISSUE I'M HAVING. IF ANYTHING, I WANTED TO REPORT THE ISSUE TOO IN HOPE OF GAINING INFO ABOUT WHAT THE PROBLEM MAYBE SO I CAN HAVE IT FIXED IN THE MOST EFFICIENT AND LESS COSTLY METHOD OR MAY IT LEAD TO FURTHER INVESTIGATION TO DETERMINE RECALL PROCEDURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257227September 22, 2019
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256726September 19, 2019
UNKNOWN OR OTHER
RECENTLY NOTICED WHEN GOING THROUGH DRIVE THROUGH CAR WASH, THAT WATER IS INTRUDING AT TOP OF WINDSHIELD OVER THE STEERING WHEEL INTERIOR. TOOK TO DEAL TODAY AND SAID IT WAS THE WINDSHIELD SEAL AND OUTSIDE OF WARRANTY SO WILL COST $437 TO REPAIR. I CONSIDER THIS A MANUFACTURERS DEFECT AND HAVE SEEN ON A VOLVO FORUM THAT IT IS A KNOWN ISSUE. HOW IS A DEFECT IN WINDSHIELD COMPROMISE NOT A SAFETY ISSUE? VOLVO NEEDS TO DO BETTER AS MY 6 YEAR OLD CAR SHOULD NOT BE LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252924September 3, 2019
AIR BAGS, STRUCTURE:BODY
I WAS T-BONED BY ANOTHER SUV IN THE DRIVER'S DOOR, DAMAGING FRONT & REAR DOORS, FRONT PANEL AND BACK PANEL. MY CAR WAS STOPPED GETTING READY TO MAKE A LEFT TURN AND THE OTHER VEHICLE STOMPED THE GAS TO MAKE A LEFT TURN AND HIT ME DIRECTLY. DOOR WOULD NOT CLOSE AFTER IMPACT AND ALL OF THESE PARTS REPLACED. AIR BAGS NEVER DEPLOYED AND INSURANCE ADJUSTER INDICATED THAT THIS MODEL VOLVO DOES NOT HAVE SIDE AIRBAGS. PLEASE ADVISE..
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11244892August 19, 2019
ELECTRICAL SYSTEM
ELECTRONIC INSTRUMENT CLUSTER FAILURE RENDERED VEHICLE SPEED AND OTHER CHARACTERISTICS INOPERABLE. THERE IS NO BACKUP ANALOG CLUSTER IN THIS VEHICLE, SO THERE WAS NO WAY TO DETERMINE VEHICLE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232933July 17, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST 1 MONTH AND ENDED IN A $420 REPAIR THAT INVOLVED POPPING THE WHOLE THING OFF AND RESEALING IT. THIS IS VERY DANGEROUS BECAUSE THE WATER DRIPS ONTO THE STEERING WHEEL AND ELECTRONICS, WHICH IS DISTRACTING FOR THE DRIVER, BUT ALSO OBVIOUSLY A HUGE THREAT TO THE CAR'S ELECTRONIC SYSTEM. 2. IN THE SAME MONTH, THE CAR JUST FAILED COMPLETELY, FLASHING ALL SORTS OF DASHBOARD LIGHTS AND DEMANDING TO BE PUT INTO PARK WHEN IT WAS ALREADY IN PARK. IT SAID BRAKES AND SRS AIRBAGS WERE FAILING. THE WHOLE SYSTEM WENT BLACK AND THE FOB WAS STUCK IN THE CONSOLE. THE CAR HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY SAID THE CULPRIT WAS THE RDAR SOFTWARE, WHICH IS CONNECTED TO THE SATELLITE RADIO. IT CAUSES A PARASITIC DRAW THAT KEEPS SEARCHES FOR A SIGNAL EVEN WHEN THE CAR IS OFF. THEY WILL CHARGE EVERYONE HUNDREDS TO UPDATE THE SOFTWARE (NOT INCLUDED IN THE FREE SOFTWARE UPDATE VOLVO BOASTS ABOUT), AND SOMETIMES MORE TO REPLACE THE BATTERY, PLUS LABOR, OR MAYBE QUOTE THOUSANDS TO TRY TO DISABLE THE SATELLITE RADIO COMPLETELY, WHICH IS HARD OR IMPOSSIBLE BECAUSE IT'S INTEGRATED INTO THE REST OF THE ELECTRONICS. LUCKILY MINE WAS PARKED WHEN THIS HAPPENED, BUT I DON'T THINK THIS NEEDS EXPLANATION FOR WHY IT'S DANGEROUS IF THE CAR JUST RANDOMLY DRAINS OF BATTERY WHILE YOU'RE DRIVING DUE TO A FAULTY SATELLITE RADIO SYSTEM THAT VOLVO + DEALERSHIPS WILL DO NOTHING ABOUT AND CHARGE CUSTOMERS HUNDREDS OR THOUSANDS EVEN THOUGH THE PROBLEM IS VERY WELL DOCUMENTED. DISGUSTING AND IMMORAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232225July 16, 2019
ENGINE
IN JUNE 2018, I RECEIVED A LOW OIL LIGHT ALERT. AUTO WAS 2.QUARTS LOW IN OIL. DEALERSHIP STATED THAT IT WAS A SOFTWARE /DIPSTICK ISSUE. AUTO WAS REPAIRED. JUNE 2019, LOW OIL LIGHT ALERT AGAIN. AUTO WAS 2.5 QUARTS LOW IN OIL. DEALERSHIP FOUND CYLINDER LEAK, INSPECTED SPARK PLUGS, AND INSPECTED VALVE COVER GASKET. LEAK WAS CAUSED BY POOR SEAL ON VALVE COVER. DEALERSHIP REPLACED VALVE COVER GASKET AND SPARK PLUGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223132June 28, 2019
ELECTRICAL SYSTEM, SERVICE BRAKES
SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKING MY MIRROR AND GETTING DENTS ON THE HOOD, DRIVER'S DOOR AND B-PILLAR TRIM PANEL. ALSO MY LEFT ANKLE HAD A BIG BRUISE AND LUMP AFTER THAT, BUT LUCKILY WAS NOT BROKEN . THIS CASE WAS REPORTED TO POLICE. THE VEHICLE WAS STOPPED. PARKING GARAGE ENTRANCE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11222500June 25, 2019
AIR BAGS
MY COMPLAINT IS REGARDING THE POOR DESIGN ON FRONT PASSENGER AIRBAG. FIRSTLY AFTER INFLATION THE AIRBAG DAMAGE THE DASHBOARD, YOU WILL NEED A BRAND NEW DASHBOARD IF YOUR AIRBAG GOING OFF. SECOND HOW IS POSSIBLE THE AIRBAG BEEN DESIGNED TO AFFECT THE WINDSCREEN BY BREAKING IT IF INFLATED ? IS THAT PART OF THE DESIGN OR THIS SHOULD NOT HAPPENED IN THIS INSTANCE? PLEASE FIND THE PHOTOS ATTACHED WITH THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222035June 24, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED TO A VOLVO DEALER AND THEY SAID THE VEHICLE WAS WORKING FINE. I'LL TAKE IT BACK AGAIN AND MAYBE THEY WILL FIX IT THIS TIME. THE LAST TIME IT RAN OUT WAS YESTERDAY ON AN OFF-RAMP OF AN INTERSTATE HIGHWAY AT 10:00 PM. IT WAS DARK BECAUSE THERE WERE NO STREET LIGHTS AND THERE WAS NO SHOULDER TO PULL THE CAR ONTO. THERE WERE NUMEROUS CLOSE CALL WITH VEHICLE NOT SEEING THE STOPPED VEHICLE UNTIL THE LAST SECOND. MY TWO KIDS AND I WERE LEFT STRANDED IN A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222007June 23, 2019
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPACE AND PUT MY FOOT DOWN TO APPLY THE BRAKES THE CAR WOULD NOT SLOW DOWN, THE HARDER I PUSHED ONTHE BRAKE THE MORE THE CAR WOULD GO FORDWARD. HAVE YOU HAD ANYTHING LIKE THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221422June 20, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS RESTRAINING THE DRIVER EXTREMELY TIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO ADJUST THE SEAT BELT AND THE SEAT BELT BUCKLE WAS DIFFICULT TO LOCK AND UNLOCK. VOLVO CARS GLEN COVE (79 CEDAR SWAMP RD, GLEN COVE, NY 11542, (516) 231-2400) WAS CONTACTED AND INDICATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220803June 18, 2019
SERVICE BRAKES
UNEVEN BRAKE WEAR . THE CAR HAS 60000 MILES AND THE BACK BRAKES HAVE NEEDED TO BE CHANGED TWICE AS WELL AS ROTORS. THE FRONT PAD HAVE YET TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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