Volvo S60 Complaints

1,272 consumer complaints on file.

#10150961February 22, 2006
VEHICLE SPEED CONTROL
SPEED CONTROL PROBLEM. MY 2001 VOLVO S60 LOST POWER LAST NIGHT, WHILE I WAS IN THE FAST LANE DRIVING 70 MPH ON INTERSTATE 5! I RAPIDLY LOST SPEED AND BY SOME MIRACLE WAS ABLE TO WEAVE THROUGH TRAFFIC TO THE ROADSIDE. THE ENGINE CONTINUED TO RUN BUT IT WAS AS IF THE GAS PEDAL WAS NOT CONNECTED TO THE ENGINE. I MANAGED TO PROCEED AT FAST IDLE SPEED TO AN OFF RAMP AND FOUND A PARKING LOT, WHERE I SHUT OFF THE ENGINE. I CONTACTED THE COMPANY I BOUGHT THE CAR FROM AND THEY SUGGESTED THAT I TRY TO RE-START THE ENGINE, WHICH I DID AND THE PROBLEM HAD CORRECTED ITSELF. I HAVE SCHEDULED MY VOLVO FOR SERVICE. THE IRONY IS THAT MY WIFE HAS A 2001 VOLVO XC STATION WAGON AND THE SAME PROBLEM OCCURRED WITH HER VEHICLE LAST SEPTEMBER. THE VOLVO DEALER CORRECTED THE PROBLEM BY REPLACING AN ECM AND RE-PROGRAMMING IT. THE PROBLEM WITH HER VOLVO XC HASN'T RE-OCCURRED. THE REAL CONCERN IS THAT IN BOTH INSTANCES, WE WERE TRAVELING ON AN INTERSTATE FREEWAY AT HIGH SPEED WHEN THE PROBLEM OCCURRED AND ONLY BY PURE LUCK DIDN'T CAUSE AN ACCIDENT!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150235February 14, 2006
SUSPENSION:FRONT:WHEEL BEARING
LOUD NOISE FROM REAR WHEELS. FIRST THOUGHT TO BE WORN TIRES. TURNED OUT TO BE THE BEARINGS FAILED. CAUSED DAMAGE TO SPEED SENSOR, ROTOR, REAR AXLE DRIVE SHAFT. CAR SHOOK VIOLENTLY AS SPEEDS WHERE REDUCED. DEALER WILL NOT FIX PROBLEM. ALL PARTS TO BE REPLACED AT OWNERS EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149609February 7, 2006
TIRES
VOLVO S60R 2005 HAD SEVERAL INSPECTIONS IN AUTHORIZED VOLVO DEALERS, BEING CHECKED FOR SUSPENSION NOISES X 3. HAD FLAT TIRE AND TIRE SHOP REALIZED THERE WAS THREE 17 INCHES TIRE AND THE FLAT ONE WAS 18 INCHES TIRE. CAR BROUGHT FROM RICHARDSON, HAD MAINTENANCE/SERVICE IN MCALLEN TEXAS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149357February 3, 2006
VEHICLE SPEED CONTROL
ON 12/22 I WAS DRIVING MY 2003 VOLVO S 60 AWD. I WAS VERY SLOWLY AND CAREFULLY PULLING INTO A FRONT IN PARKING SPOT. I WAS PARTICULARLY CAREFUL BECAUSE THERE WAS A DRIVER SITTING IN THE CAR PARKED TO MY RIGHT, AND I DID NOT WANT TO GET TOO CLOSE TO HIS CAR. WITH MY FOOT ON THE BRAKE I WAS SLOWLY MOVING INTO THE SPOT. MY FRONT FENDER TAPPED THE SHORT CONCRETE BARRIER AT THE FRONT OF THE PARKING SPOT. THE NEXT THING I NEW, THE CAR WAS RAPIDLY ACCELERATING FORWARD. I WAS WORRIED THAT I WOULD GO OVER THE BARRIER AND STRIKE A BRICK WALL IN FRONT OF ME. I BELIEVE THAT THE ENGINE BLOCK MUST HAVE HIT THE SHORT CONCRETE BARRIER AND THAT IS WHAT ULTIMATELY STOPPED THE CAR. DESPITE THE FACT THAT I WAS INCHING INTO THE SPOT AT THE SLOWEST POSSIBLE SPEED. THE FORCE OF THE ACCELERATION WAS ENOUGH TO CRUMPLE THE WHOLE FRONT OF MY CAR, CRACK THE WINDSHIELD, AND CAUSE THE PASSENGER FRONT AIR BAG TO RELEASE. I FEEL VERY CERTAIN THAT THIS REPRESENTED UNINTENDED ACCELERATION. I DO NOT THINK THERE WAS ANY CHANCE THAT I STEPPED ON THE GAS INSTEAD OF THE BRAKE. I AM A VERY CAREFUL, CAUTIOUS DRIVER, AND WAS VERY AWARE OF WHAT I WAS DOING AT THE TIME WITHOUT ANY DISTRACTIONS. I REPORTED THIS TO VOLVO CUSTOMER SERVICE, WHO CLAIMS THAT AFTER INSPECTING THE CAR, THEY FOUND NO SAFETY CONCERNS. I AM CONCERNED THAT HAVING VOLVO DO THEIR OWN INSPECTION REPRESENTS A CONFLICT OF INTEREST. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149150January 31, 2006
SUSPENSION:FRONT:CONTROL ARM, STEERING
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING LEFT OR RIGHT THE TIRES TOUCHES THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION ON FOUR OCCASIONS. THE FIRST TIME THE DEALER PLACED STEERING BLOCKS ON THE VEHICLE. THE SECOND, THIRD AND FOURTH TIMES THE DEALER ADJUSTED THE CONTROL ARMS. HOWEVER NONE OF THESE EFFORTS REMEDIED THE PROBLEM. THE PROBLEM CONTINUES AND THE VEHICLE HAS NOT BEEN RETURNED TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. UPDATED 2/24/2006 - POWER STEERING RESERVOIR LEAKED FLUID FROM THE BOTTOM HOSE NEAR THE CLAMP. THE CONSUMER HEARD A METAL ON METAL SOUND WHILE TURNING THE WHEEL. THE DEALER MODIFIED THE STEERING STOPS. AL FOUR TAILLIGHT AND BOTH LOW BEAM BULB WENT OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149008January 30, 2006
VEHICLE SPEED CONTROL
2001 VOLVO S60 2.4T WITH 88,000 MILES AND RECORD OF REGULAR MAINTENANCE BEGAN SPUTTER AND SHOW A PERFORMANCE REDUCED MESSAGE, CAUSING THE ENGINE TO STOP ACCELERATING AND SLOW DOWN TO A CRAWL. THIS HAPPENED ONCE ON A MAJOR STREET, AND THEN AGAIN ON THE INTERSTATE. BOTH TIMES I WAS ABLE TO GET OUT OF TRAFFIC QUICKLY, THANKFULLY PREVENTING ANY POTENTIAL INCIDENTS. THE MECHANIC, WHO HAS IT NOW, INDICATED THE COMPUTER RECOGNIZED A THROTTLE PROBLEM, BUT NOTHING FROM THERE. VARIOUS OUTLETS MENTIONED A PROBLEM WITH THE ELECTRONIC THROTTLE MECHANISM, THAT WAS NOT BEING PUBLICLY REPORTED BY VOLVO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148927January 29, 2006
VEHICLE SPEED CONTROL
SEVERAL EPISODES OF SUDDEN LOSS OF POWER WHILE DRIVING. EPISODE 1/28/06 NEARLY RESULTED IN COLLISION AT INTERSECTION WHEN ATTEMPTING TO ACCELERATE THROUGH TURN. ENGINE WARNING LIGHT CAME ON, INDICATING: "REDUCED POWER" MAX SPEED 18 MPH, UPHILL 5 MPH. ENGINE ROUGH, ETM FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148506January 24, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO S60 2004, 9000 MILES, AUTOMATIC TRANSMISSION. WHILE LEAVING A TRAFFIC LIGHT (ACCELERATING) AND AT A SPEED OF ABOUT 20 MPH THE ENGINE SUDDENLY STOPPED. NO POWER FOR STEERING AND BRAKES. WHAT COULD HAPPEN IF THE DEFECT OCCURRED ON THE HIGHWAY? THE CAR WAS SERVICED AT VOLVO GARAGE ACCORDING TO MAINTENANCE PROGRAM (6000 MILES). NOW THEY SAID THAT THE DEFECT WAS DUE TO THE AIR ADMISSION SYSTEM, WHICH WAS FOUND TO BE DIRTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148377January 23, 2006
ELECTRICAL SYSTEM
WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND IT DROVE NORMALLY SO WE COULD GET HOME. UPON GETTING HOME AND SHUTTING THE CAR OFF, THE PROBLEMS OCCURRED AGAIN AND THE COMPUTER DISPALYED NO CODES WHEN PLUGGED INTO DIAGNOSTIC EQUIPMENT. THE PROBLEM HAPPENED AGAIN 1/22/06 AND WE CALLED THE USED CAR DEALER TO HAVE THEM PICK THE CAR UP AND THEY TOOK THE VEHICLE TO THEIR GARAGE AND I WAS INFORMED 1/23/06 THAT THERE IS NOTHING IN THE COMPUTER AND THE CAR IS RUNNING FINE RIGHT NOW. I INFORMED THEM OF THE ETM WARRANTY WHICH SHOULD BE A RECALL AND THEY ARE GOING TO CONTACT LANGHORNE VOLVO TO SEE IF THE PARTS CAN BE REPLACED FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS A PERMANENT RESOLUTION AND NOT AN EXTENDED WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148047January 18, 2006
VEHICLE SPEED CONTROL
(1) AT AROUND 6:30AM, SATURDAY, JANUARY 7, 2006, I WAS DRIVING IN SAN FRANCISCO GOING DOWNHILL. ONCE I HIT THE BOTTOM OF THE HILL, I BEGAN TAKING A LEFT TURN. (2) IN THE PROCESS OF CONDUCTING MY LEFT TURN, MY CAR COMPLETELY STALLED AND ALL POWER STEERING WAS LOST. HAD THERE BEEN PARKED CARS ON THE ROAD THAT MORNING, I WOULD HAVE DIRECTLY HIT THEM DUE TO THE LACK OF POWER STEERING AS I SLAMMED ON MY BRAKES TO STOP FROM HITTING THE SIDEWALK. IMMEDIATELY, THE "REDUCED PERFORMANCE" LIGHT CAME ON AND FORTUNATELY, AFTER 10 MINUTES OF LEAVING MY CAR IN THE MIDDLE OF THE ROAD BECAUSE IT WOULD NOT START, I WAS ABLE TO START IT AGAIN AND DRIVE IT BACK TO MY HOME. (3) I TOOK THE CAR TO ROYAL MOTORS, 1525 HOWARD STREET, SAN FRANCISCO, CA AND THEY INFORMED ME THAT THERE HAD BEEN AN EXTENDED WARRANTY ASSOCIATED WITH THE ETM FAILURE. HOWEVER, VOLVO HAD INSTRUCTED THEM TO FIRST ATTEMPT TO CLEAN THE ETM AND SEE IF THERE ARE ANY FAILURES AFTER CLEANING. I TOLD THE REPRESENTATIVE THAT IF THIS HAPPENS AGAIN, I MAY NOT BE IN SAN FRANCISCO AS I COMMUTE ON THE FREEWAY TO WORK IN PALO ALTO EACH DAY. THEY SAID THIS IS THE ONLY WAY TO HAVE VOLVO PAY FOR THE ETM FAILURE. SO, I SIMPLY SAID OKAY AND RECEIVED MY CAR BACK THE NEXT DAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147682January 13, 2006
VEHICLE SPEED CONTROL
I DRIVE A 2002 VOLVO S-60. SINCE AUGUST, I HAVE BEEN EXPERIENCING ENGINE FAILURE AT RANDOM TIMES, MOST NOTICABLY WHILE BREAKING. AFTER RESEARCHING ON LINE, IT SEEMS THAT OTHER VOLVOS ARE EXPERIENCING SIMILAR PROBLEMS. I TOOK THE CAR TO A DEALER 3 MONTHS AGO AND WAS TOLD THAT THEY HAVE NO IDEA WHAT THE PROBLEM IS OR HOW TO FIX IT. THE PROBLEM HAS ESCALATED SINCE THAT TIME. I RETURNED TO THE DEALER THIS MORNING AND AM HOPING FOR A BETTER RESPONSE, BUT AM CONCERNED THAT VOLVO MAY HAVE A BIGGER PROBLEM ON THEIR HANDS THAT THEY ARE NOT DEALING WITH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147427January 11, 2006
VEHICLE SPEED CONTROL
THROTTLE CONTROL MODULE OF MY 2001 VOLVO S60 FAILED. THE VEHICLE WOULD GO FROM A NORMAL DRIVING CONDITION (ROAD LOAD, APPROX. 45 MPH) TO A REDUCED SPEED OF A MAX. 20 - 25 MPH. AFTER TRAIL AND ERROR, I LEARNED THAT AFTER 5 TO 6 ENGINE RESTARTS, I COULD GET THE VEHICLE TO DRIVE NORMAL, WITHOUT THE REDUCED POWER. BUT OVER TIME THE VEHICLE WOULD GO BACK INTO THE SAME REDUCED POWER MODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147163January 7, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING IN MY VOLVO S60 THIS PAST WEEK I HAD THE SEAT HEATER ON. I NOTICED IT GOT EXTREMELY HOT, THE SEAT SEEMED MUCH HOTTER THAN IT USUALLY GOT WHEN I DO PUT IT ON, AT FIRST I DIDN'T THINK ANYTHING OF IT SINCE IT HAS BEEN SO COLD I JUST FIGURED "WOW THIS IS WORKING GREAT!" BUT THE NEXT MORNING WHEN GOING OUT TO WORK I NOTICED A BURNT MARK CIRCLE IN SHAPE ON THE SIDE OF THE SEAT WHEN GETTING INTO MY VOLVO. I WAS UPSET SINCE I DON'T SMOKE AND I AM THE ONLY ONE WHO DRIVES MY CAR. WHEN I WENT TO PUT ON THE HEATER FOR THE SEAT THE SEAT NEVER GOT HOT. I WAS WONDERING IF THEIR IS ANYONE ELSE WHO HAS HAD THIS PROBLEM AND IF THIS CAR HAS A RECALL DUE TO A SAFETY ISSUE. TO ME IT IS OBVIOUS THAT SOMETHING WAS BURNING IN THE HEATING ELEMENT AND BURNT OUT THE SEAT HEATER. IF THERE WAS A RECALL ON THIS I NEVER RECEIVED ANY INFORMATION ABOUT IT. WHAT MADE ME WONDER IF THERE WAS RECALL ON THIS I REMEMBER READING IN THE PAPER ABOUT A WOMEN WHO HAD A FIRE IN HEATED SEAT THIS PAST YEAR. PLEASE GET BACK TO ME REGARDING THIS INFORMATION. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147005January 5, 2006
VEHICLE SPEED CONTROL
DT*:THE CONTACT STATED WHILE DRIVING, THE VEHICLE INTERMITTENTLY LOST POWER AND LURCHED FORWARD. THIS HAPPENED WHEN THE GAS PEDAL WAS DEPRESSED AFTER DEPRESSING THE BRAKE PEDAL. THEN, THE VEHICLE LURCHED FORWARD WITH FORCE. THE PROBLEM BECAME CURRENT AND HAPPENED SEVERAL TIMES A DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146441December 22, 2005
TIRES:SIDEWALL
DT: THE CONTACT HAS REPLACED 5 PIRELLI TIRES IN FIRST 20,000 MILES OF OWNERSHIP BASED ON PHONE CONVERSATION ON 12-22-2005. RE EVOQ 10131977) SMCH. LAST TIRE REPLACED LAST WEEK, , LEAKED AIR AT BOTH INNER AND OUTER WHEEL WEIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145636December 19, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED HIS VEHICLE HESITATED AND SURGED. RIGHT BEFORE THE VEHICLE HESITATED OR SURGED IT LOST POWER. IT STARTED AS AN INTERMITTENT PROBLEM BUT IS NOW OCCURRING DAILY. THE RATE OF SPEED DOES NOT SEEM TO BE A FACTOR. HOWEVER, IT DOES OFTEN OCCUR BETWEEN 40 AND 50 MPH. BUT, IT HAS OCCURRED AT LOWER SPEEDS. THE VEHICLE STALLED TWICE. THE FIRST TIME THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. THE DEALER CLEANED THE ELECTRIC CONTROL (ETM), AND THIS SOLVED THE PROBLEM FOR ONE WEEK. THE SECOND TIME THE VEHICLE STALLED THE CONTACT TURNED THE IGNITION OFF AND WAITED TWENTY MINUTES. THE VEHICLE IMMEDIATELY RESTARTED, AND HE WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE IS CURRENTLY IN THE DEALERSHIP AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER HAS BEEN IN CONTACT WITH THE MANUFACTURER. THEY ARE DISCUSSING REPLACING THE ETM AND OTHER PROCEDURES TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145408December 15, 2005
STRUCTURE
ANY DAY THE SUN IS SHINING, THE GLARE OFF THE DASHBOARD IS EXTREME AND RESULTS IN LITTLE TO NO VISIBILITY WHEN ENTERING TUNNELS, UNDERPASSES OR EVEN SECTIONS OF ROAD THAT ARE SHADED BY TREES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144742December 8, 2005
TIRES, SUSPENSION:FRONT
2005 VOLVO S60 AWD TURBO. THE RIGHT TIRE RUBS ON THE INSIDE OF THE CARS FRAME WHEN I MAKE A LEFT TURN. WE HAVE BEEN TOLD THEY ALL DO IT. WE HAVE DRIVEN A FEW OTHER TYPES OF THE S60 MODEL AND HAVE FOUND THEY HAVE THE SAME ISSUE. NOW, OUR ISSUE IS THAT OVER TIME THIS WILL/COULD CAUSE THE TIRE TO FAIL AND RESULT IN A CRASH. VOLVO HAS REALIGNED THE CAR TWICE TO TRY TO CORRECT THE ISSUE, NOW THEY WOULD LIKE TO REMOVE THE INNER METAL SHIELDS TO SEE IF THAT WILL HELP. WE FEEL THOSE SHIELD WERE PUT ON THE CAR FOR A REASON AND THE REASON IS NOT TO BE TAKEN OFF AT A LATER DATE TO COVER UP A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144383December 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ANGEL GEAR FAILED (ALSO KNOWN AS THE BEVEL GEAR) CAUSING A LOSS OF THE AWD SYSTEM. SYMPTOMS INCLUDE EXCESSIVE TORQUE STEER AND EXCESSIVE FRONT WHEEL SPIN. >$2300 REPAIR. DEALER INDICATED THAT THERE WAS NO SPECIFIC REASON FOR THE FAILURE AND THAT THERE WAS NO PREVENTIVE MAINTENANCE ON THIS PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143387November 21, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED INTERMITTENTLY. THE VEHICLE HAS BEEN TO A DEALERSHIP WITH THE SAME PROBLEMS FOUR DIFFERENT TIMES. THE THROTTLE BODY WAS REPLACED. THE VEHICLE WAS EXPERIENCING THE SAME PROBLEMS AGAIN. THE REPAIRS WERE BEING DONE AT CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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