Volvo S60 Complaints

1,272 consumer complaints on file.

#10725084June 13, 2015
ENGINE
THE ENGINE HAD A SUDDEN LOSS OF POWER AND ENGINE WAS STRUGGLING TO CRANK. THE ENGINE SHOWED SIGNS OF HESITATION MAKING IT HARD TO MAINTAIN SPEED ON THE HIGHWAY. THIS WAS LATER FOUND OUT TO BE DUE TO NO COMPRESSION IN CYLINDER #3. THE VALVES, VALVE GUIDES, AND BEARINGS IN THE ENGINE WERE DESTROYED BY OVERHEATING DUE TO LOW OIL PRESSURE. A VEHICLE SOFTWARE RECALL WAS KNOWN AT THE TIME TO CAUSE THIS OIL PRESSURE PROBLEM. THE ENGINE WAS ABOUT 3 YEARS OLD AND AT 68,540 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721909May 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING THE NOISE. THAT EVENING I GOT A CALL FROM THE SHOP AGAIN TELLING ME THAT THERE WAS A SERIOUS PROBLEM. THEY TOLD ME BECAUSE MY CAR WAS DANGEROUSLY LOW ON OIL IN FACT 3 QUARTS LOW THAT THE ENGINE FOR THAT FACT HAD NOT GOTTEN ANY OIL, THIS IN TURN CASED THE BARRING AND THE CRANK SHAFT THE BE DAMAGED SO BAD THAT THEY SHOP TO ME THAT IF BASICALLY BEYOND REPAIR AND I WOULD NEED TO GET A NEW ENGINE. UPON RESEARCHING THE INTERNET I CAME ACROSS A STRING OF RECALLS FOR MY CAR, IT STATED THAT THE VOLVO'S SOFTWARE HAD A PROBLEM WHICH PREVENTED THE LOW ENGINE OIL LIGHT FROM COMING OUT AND IN DECEMBER 2013 THEY STARTED A RECALL. I CHECK THE WEBSITE AND GOT THE NUMBER TO VOLVO OF NORTH AMERICA AND CALLED AND WAS TOLD THAT MY CAR WAS ONE OF THE VEHICLES THAT WAS RECALLED. I WAS ALSO TOLD THAT THEY PROBLEM WAS FIXED BY A SIMPLE SOFTWARE UPDATE. I WAS ALSO TOLD THAT IN THEIR RECORDS MY CAR WAS TAKEN INTO VOLVO AND THE UPDATE WAS APPLIED TO MY CAR FIXING THE PROBLEM. I TOLD THE REPRESENTATIVE ON THE PHONE THAT IF THIS WAS THE CASE THEN IT MUST OF NOT WORKED BECAUSE MY CAR WAS IN THE SHOP WITH THE EXACT SAME PROBLEM THAT VOLVO'S WEBSITE DESCRIBED AND ALSO NO "LOW ENGINE OIL" LIGHT EVER CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721712May 27, 2015
UNKNOWN OR OTHER
I WAS IN STOP-AND-GO TRAFFIC ON A LEVEL SURFACE STREET. AFTER I CAME TO A STOP, THE STOP-START SYSTEM SHUT OFF THE ENGINE. WHEN I LET UP ON THE BRAKE SLIGHTLY, THE CAR STARTED TO ROLL FORWARD, BUT THE ENGINE DIDN'T START (IT NORMALLY DOES THIS). WHEN I LET UP LIGHTLY MORE AND QUICKLY USED THE ACCELERATOR, THE ENGINE FELT LIKE IT STALLED. ONCE STALLED, THE DASHBOARD SCREEN READ "PRESS START." PRESSING START DIDN'T DO ANYTHING OR PROVIDE ANY FEEDBACK, AND SUCCESSIVE ATTEMPTS DIDN'T HELP. AFTER NOT HITTING ANYTHING FOR A ~MINUTE, I FINALLY GOT FEEDBACK: THE CAR WASN'T IN PARK. AFTER PUTTING IT IN PARK FROM DRIVE, I WAS ABLE TO START IT. THIS ALL MAKES SENSE FOR A CAR WITH A MANUAL TRANSMISSION, BUT "STALLING" AN AN AUTOMATIC, THEN GETTING INCORRECT INSTRUCTIONS WAS UNNERVING. IF THE CAR HAD AN ACTUAL KEY, I PROBABLY WOULD HAVE TRIED TURNING IT OFF, FAILED, THEN REALIZED THE CAR WAS STILL IN DRIVE, BUT THE PUSH-BUTTON START DOESN'T MAKE IT CLEAR WHAT STATE THE CAR IS IN. I CAN'T REMEMBER IF I INITIALLY CAME TO A STOP OR WAS < 1MPH. I ALSO CAN'T REMEMBER IF I APPLIED THE BRAKES AS THE ENGINE STARTED TO START BACK UP, THEN LET UP ON THE BRAKES, OR IF I ONLY LET UP ON THE BRAKES ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721063May 22, 2015
FUEL/PROPULSION SYSTEM
VEHICLE TURNS IT SELF OF WHILE DRIVING.I FELL VERY UNSAFE DRIVING THIS CAR, BECAUSE SOMEONE MIGHT HIT ME FROM BEHIND. THE DEALER TELLS ME IT'S A FUEL SENSOR MODULE. IT'S A FAULTY PART MENTIONED ALL OVER THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715614May 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS STEAM COMING FROM THE FRONT OF THE VEHICLE AND THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714902May 6, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN UNUSUAL ODOR OF FUEL. THE CONTACT DISCOVERED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM,GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714554May 5, 2015
FUEL/PROPULSION SYSTEM
MY GAS TANK CRACK AND I THINK IT SHOULD OF BEEN RECALL IT HAPPEN ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714499May 4, 2015
UNKNOWN OR OTHER
DEFECTIVE PEP BOYS DEFINITY HP 800 PASSENGER TIRES DUE TO PREMATURE TREAD WEAR. PURCHASED 10-14-2014 MILEAGE 121,798. AS OF 4-22-2015 PEP BOYS MEASURED TREAD DEPTH AT 5/32 ON ALL 4 TIRES,MILEAGE 129,891. TIRES HAVE 55,000 PRO RATED WARRANTY. SIDEWAYS TREAD CLOSEST TO CENTER OF TIRE GONE TO ALMOST COMPLETELY GONE. HTTP://WWW.PEPBOYS.COM/TIRES/DETAILS/DEFINITY/HP%2520800/485281/01479/2002/VOLVO/S60/0/5-2435%25202.4L%2520DOHC/2WD/2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713001April 27, 2015
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
TWICE NOW OVER A TEN DAY PERIOD FIRST WHEN REDUCING SPEED TO A STOP OR THEN AGAIN AT A SPEED OF LESS THAN 5 MPH, THE CAR DIED...FIRST THE ENGINE DIED THEN ALL ELSE DIED. THE CAR WENT DEAD. I STILL HAD MY STEERING AND SLOWLY ROLLED TO THE CURBED THEN AS I GENTLY PUT ON THE BRAKES THE CAR JERKED TO A HALT. DURING THE SECOND INCIDENT THE CAR STILL JERKED AFTER I HAD STOPPED. A LOUD SOUND OF A FAN FROM THE ENGINE COULD BE HEARD. THE FAN STOPPED AFTER 10 TO 15 SECONDS. AFTER A MINUTE I RESTARTED THE CAR AND MADE IT HOME BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712672April 24, 2015
STEERING
AT THE BOTTOM OF THE STEERING WHEEL BEZEL, A SHARP EDGE IS EXPOSED. THIS EDGE IS RAZOR SHARP AND HAS CAUSED LACERATIONS. I SEE NHTSA ID NUMBER: 10503380 AND 10534272 APPEAR TO DESCRIBE THE SAME PROBLEM. (INCIDENT DATE IS APPROXIMATE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706331April 17, 2015
FUEL/PROPULSION SYSTEM
WE BROUGHT THE CAR IN SEVERAL TIMES TO COMPLAIN THAT NOT ONLY DID THE INSIDE OF THE CAR ALWAYS SMELL LIKE FUEL, BUT THE DRIVER AND ALL HER CLOTHES SMELLED LIKE FUEL. WE WERE TOLD THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I FIND IT IRONIC THAT YEARS AFTER THE FACT, VOLVO CONTACTS US TO TELL US THERE IS A FUEL PROBLEM. WE NO LONGER OWN THE CAR, NOR WOULD WE EVER BUY ANOTHER VOLVO AGAIN, DUE TO THE LACK OF CONCERN AND HELP WE RECEIVED WHEN OWNING THIS VEHICLE. WE TRIED SPEAKING TO VARIOUS EMPLOYEES AND SERVICE PERSONAL, BUT WE GOT NO WHERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706102April 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT 45 MPH, A FUEL ODOR EMITTED INTO THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,539. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704627April 9, 2015
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I KEEP GETTING A MESSAGE THAT THE TIRE PRESSURE MONITORING SYSTEM NEEDS SERVICE EVEN THOUGH THE TIRES HAVE THE CORRECT PRESSURE. I BELIEVE THERE IS A DEFECT IN THIS SAFETY RELATED SYSTEM. IT IS AN ISSUE THAT MANY VOLVO OWNERS HAVE REPORTED, YET VOLVO CONTINUALLY FAILS TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703785April 5, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE FREEWAY IN SOUTHERN CALIFORNIA HEADING TO SAN DIEGO DURING EVENING RUSH HOUR TRAFFIC. THE TRAFFIC HAD COME TO A COMPLETE STOP AND AS TRAFFIC WAS STARTING AGAIN AS I PRESSED THE ACCELERATOR THE CAR ENGINE BEGAN TO SPUTTER. THERE WERE NO DASHBOARD WARNING LIGHTS OR INDICATORS TO GIVE US ANY INFORMATION ON WHAT WAS GOING ON WITH THE CAR. I ONLY KNEW THAT I HAD NO ENGINE POWER. THE GASOLINE GAUGE SHOWED THAT I HAD ABOUT HALF A TANK OF GAS LEFT. WE TRIED TO RESTART THE ENGINE A COUPLE OF TIME. THE ENGINE WOULD SPUTTER AND THEN DIE. FORTUNATELY, I WAS IN THE SLOWER RIGHT HAND LANE AND WAS ABLE TO PULL SAFELY OFF TO THE SHOULDER. IF I HAD BEEN THE FASTER FREEWAY LANES, WITH THIS SUDDEN LOSS OF ENGINE POWER, WE WOULD NOT HAVE BEEN SAFE AND THE RESULTS MAY HAVE BEEN VERY TRAGIC! WE WERE TOWED TO A VOLVO DEALER IN CARLSBAD, CALIFORNIA. THERE THE DEALER FOUND THAT THE CAR HAS A FAULTY FUEL PUMP AND SENSORS. WITH THE FAULTY SENSOR, WHILE THE GASOLINE TANK APPEARED ON THE DISPLAY GAUGE ON THE INSTRUMENT PANEL TO BE HALF FULL, THE TANK WAS ACTUALLY ALMOST EMPTY. CURRENTLY, (AS OF APRIL 6,2015) THE CAR IS STILL WITH THE VOLVO DEALER WAITING FOR THE PART TO ARRIVE FROM THE EAST COAST. MY CONCERN IS THAT THIS IS A RELATIVELY NEW CAR - 2008 MODEL WITH LOW MILEAGE. I AM CONCERNED THAT THE FUEL PUMP AND THE SENSORS ARE DEFECTIVE PARTS FOR THIS MODEL CAR. I APPRECIATE ANY ASSISTANCE OR ADVICE YOU CAN PROVIDE ME ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703247April 1, 2015
FUEL/PROPULSION SYSTEM
MARCH 2014: I WAS TRAVELLING ON A DIVIDED HIGHWAY AT 55 MPH AND THE CAR STALLED. MECHANIC STATED IT WAS THE FUEL PUMP. MAR 2015 : THIS SAME EVENT OCCURRED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700642March 20, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WITHOUT WARNING FUEL STARTED LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691802March 3, 2015
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SEATS
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE THE HEATED DRIVER SIDE SEAT WAS IN THE ON POSITION, A BURNING ODOR STARTED TO EMIT INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACTED DISCOVERED A FLAME COMING FROM THE SIDE OF THE DRIVER SEAT. THE CONTACT INDICATED THAT THE FLAME SELF EXTINGUISHED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. UPDATED 4/7/15*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691903March 3, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN EXTREMELY STRONG ODOR OF FUEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 150,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681521February 5, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ETM ( ELECTRONIC THROTTLE MODULE) DID NOT WORK PROPERLY. ENGINE MANAGEMENT SYSTEM DID NOT CORRESPOND TO FUEL AND AIR RATIO ACCORDINLY. SO THE CAR JUMPS EVEN WITH LTHE RELEASE OF BRAKE IN A UNDUE FASHION AND HIT THE CAR IN FRONT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679656January 29, 2015
FUEL/PROPULSION SYSTEM
CAR INTERIOR SMELLED OF GASOLINE AND GASOLINE LEAKING INTO PASSENGER COMPARTMENT AND UNDERNEATH CAR. TOOK CAR TO AAA REPAIR FACILITY WHERE MULTIPLE LEAKS AND MALFUNCTIONS DISCOVERED AND REPAIRED. LOW MILEAGE FOR YEAR OF CAR AND NO ACCIDENTS. FUEL LEVEL SENSOR ASSEMBLY CRACKED AND LEAKING - NOT THE GASKET - THE FUEL LEVEL SENSOR PLASTIC HOUSING FAILED. FUEL PUMP MODULE ASSEMBLY LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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