Volkswagen Taos Complaints

507 consumer complaints on file.

#11685514September 6, 2025
ENGINE, ELECTRICAL SYSTEM
2023 Taos SE shuts off completely at red lights/when I’m stopped more than 60 seconds. It prompts me to shift into park, put the key to steering column and restart, then shift back into drive and go. Dealer scanned it on two separate occasions and has no explanation. Couldn’t reproduce. Very dangerous as increases risk of crashes and rear ended when a car needs to be restarted mid roadway. The 2022 model had a recall for this exact stalling issue and they claimed to have fixed it but doesn’t appear so. Last occurred to me 9/6/2025 around 7:13pm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685347September 5, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
Rear breake pads and rotors need replacement after extremely low miles driven and no functional indication of such wear during driving and no warning. Found during regular oil change maintenance at dealership. Unsure if the component has been inspected by another party. Only 26000 miles on the vehicle and over half of those are highway miles. Rear brake pads are of poor durability and pose a safety risk for poor brake functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683983August 29, 2025
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
The contact owns a 2024 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the windshield wipers activated independently. The contact was unable to turn off the windshield wipers; however, they would turn off independently. The vehicle was taken to a dealer several times to be diagnosed; however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,605.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683152August 26, 2025
SERVICE BRAKES, POWER TRAIN, ENGINE
2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these incidents. We are a first time leaser of them - thank goodness it wasn't a purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682652August 24, 2025
FUEL/PROPULSION SYSTEM
Filled my tank with gas. Got into the vehicle and started if and could almost immediately smell gas in cabin. Thought maybe I got gas the wasn’t good. Refilled twice with premium gas and smell did not go away and you could then smell it outside of the vehicle as well. Very strong, drive it to my VW Service Dealef to have it looked at then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681775August 20, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2023 Volkswagen Taos. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion into the head gasket. The head gasket was replaced, and the vehicle was repaired. Later, while driving 55 MPH, the message "Transmission Failure" was displayed and the transmission shifted to D2, causing the vehicle to decelerate to 25 MPH. The vehicle was parked, and after restarting the vehicle, the vehicle operated normally. The vehicle was later taken to the local dealer, who diagnosed that the Medtronic transmission had failed and needed to be replaced; however, parts were on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,185.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680387August 13, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had my brakes inspected by VW at 20k miles and everything was fine. Then I took a long road trip using the Active Cruise Control (ACC) system extensively and during my next service at 25k my rear brakes and rotors needed replacement. Looking at numerous forms and owner experience, there is a problem with the VW Taos, likely with the ACC system or other control systems excessively braking the rear brakes, resulting in early failure. VW has not addressed this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679719August 10, 2025
SERVICE BRAKES, POWER TRAIN
Took my 2022 VW Taos in for its 20,000 mile service. Upon picking up the vehicle I was told everything looks great and I'm going to want to watch my rear brakes, the pads are worn 50%. I inquired as to wear on the front, near new at 11. I had also asked if they could check on the sluggish or jack rabbit take offs. They said that had been corrected thru a computer update at a previous visit. I said it was minimally improved? and had hoped VW had figured out the cause. I dwellled on the rear brake issue overnight, discussed the situation with my BIL, and called my service advisor in the am to say we believe the sluggish/rapid acceleration isn't brake related, but rather the brakes aren't completely releasing during stop to acceleration. He said he suspected that also and discussed it with his service manager who agreed. He said they submitted an inquiry and are asking VW to look in to this and as my rearbrakes are out if warranty by my "in service date", to see if VW will waive the pad replacement for low odometer. I've complained about and filed a NTHSA report for the acceleration problem a couple years ago. This is still a serious safety issue and abuse of the paying public.VW needs to step up before someone has to die. Brakes are nothing you wanting failing doing 70 mphs on I-90 thru mountain passes. Please follow-up and seek a resolution from VW. In the meantime I saw someone posted VW has a new brake pad as if May 2025. Guess I'll be paying for the replacement. P.S. I still don't have 20,000 mile on it. Ridiculous to be replacing rear pads!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679701August 10, 2025
SERVICE BRAKES, POWER TRAIN, SUSPENSION
The vehicle has ongoing acceleration delay and jerking under normal driving, along with repeated premature rear brake wear and a major coolant leak that required head gasket replacement. The most recent incident occurred on August 8, 2025, immediately after picking up the vehicle from a service visit for the acceleration concern. Two separate throttle delays with a sudden jerk forward occurred at approximately 5:47 PM and 5:50 PM in moderate city traffic at 79°F. These incidents put my safety and the safety of other drivers at risk, as delayed acceleration can prevent safe merging, crossing, or passing. Within the first 25,000 miles of ownership, the vehicle has also required one rear brake replacement and a second replacement was recommended due to premature wear, which could reduce braking performance and stopping distance. Additionally, a coolant leak ultimately required head gasket replacement. Suspension components, including a knuckle, have also been replaced under warranty. The acceleration problem has been reported to authorized Volkswagen dealers, but was documented as “could not reproduce” despite occurring minutes after pickup. Coolant leak and brake issues have been confirmed and repaired or recommended for repair by dealers. There were no warning lights or error messages prior to the acceleration incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679603August 9, 2025
STEERING
My steering wheel does not turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676369July 26, 2025
VEHICLE SPEED CONTROL
The car has an issue with acceleration, when you stop or driving if you hit the gas pedal the car wont accelerate instantly it has a delay and it super dangerous when crossing through a 2 lane road, we have taken the car 3 times at VW and they finaly gave us an answer that this is an issue with all of the cars for this year and there is no fix or resolution and asked us to call VW to find a solution for our problem since they sold us a car that has a major deffect. VW wont do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675327July 22, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Volkswagen Taos. The contact stated while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The ETC (Electronic Throttle Control) warning light illuminated. In addition, the engine revved independently. The vehicle was taken to the dealer where it was diagnosed that the cam shaft timing had failed. The timing belt and cam magnet were replaced. The contact stated that on a separate occasion, while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine revved independently. The ETC warning light illuminated. The vehicle was taken back to the dealer and was diagnosed that the cam shaft sensor had failed. The vehicle was repaired. The contact stated that recently the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the air hose had failed. The vehicle was repaired. The contact stated that several unknown warning lights were illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672863July 11, 2025
FUEL/PROPULSION SYSTEM
2022 VW Taos 2 instances of fuel level sensor failure. Fuel gauge reported 1/2 tank fuel level remaining when fuel tank was empty. In both instances the vehicle stalled without warning. 1) [XXX] - [XXX], fuel level sender float rod detached. 2) [XXX] - [XXX], Fuel level sensor malfunction. Both instances occurred while on state highways and car was able to be moved to the roadside safely. Had this occurred while on an interstate during heavy traffic, it is unlikely that the vehicle and driver could have been moved to safety. Dealer repaired both under warranty however, although requested, neither part was retained for customer inspection. There were no warning lamps, messages or symptoms before the vehicle stalled. Both repaired under warranty by Volkswagen of Wesley Chapel, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672217July 9, 2025
STRUCTURE:BODY
2022 VW Taos with 28,500 miles. The paint on the roof of the vehicle is chipping and peeling. The dealership confirmed this is a defect but is unwilling to cover the repair bc I am outside of the warranty period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672000July 8, 2025
SERVICE BRAKES
Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671560July 7, 2025
ENGINE
Went into Volkswagen dealership as my low coolant light came on. I called early June, they couldn't get me in until June 17th, when I was then told my warranty was barely a week expired. My head gasket needs replaced and Volkswagen is refusing to cover this, knowing full well this has been an issue on thousands of these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671461July 6, 2025
SERVICE BRAKES
My Taos will be 1 year old in August 2025 and I have approximately 8300 miles on it. I took my car in for its 1 year/10000 mile service yesterday and was told that my rear break pads are worn to 50% already. My front break pads are still at 90%. My last car, a Volvo S60, was 12 years old when I sold it and had never needed the brake pads replaced. I see VW has granted a warranty extension on the brake pads, but this is the second time this has been done. I had to look that up myself. The service rep at VW said nothing when I asked about the early wear on the brake pads. He just said they wear quickly. Clearly a known issue and VW continues to put a bad product out. To me bad brakes are a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669365June 26, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669305June 25, 2025
SERVICE BRAKES
Rear Brake pads needed replacement at first service of 10,000 miles. They were at 2 mm thickness and front brake pads were at 12 mm. After getting brake pads replaced brakes continue to squeak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669100June 25, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
About a month ago I saw paint flaking off from about the front windscreen where the sunroof meets the body about quarter sized. The paint appeared not to hold to the body of the vehicle even though the primer was applied. A month later it's about the size of 2 credit cards and definitely the primer on the vehicle is not holding the paint and is a manufacturer defect. I reported this to the dealer but they said it's out of warrenty. Other owners with this vehicle reported the same flaking from the same area on online forums and on the news. I would like the manufacturer to fix this before rusting happens on the body of the car and more serious issues occur. It is definitely a defect with the primer or paint, I never got hit by any object while driving nor saw any paint damage prior to this when I purchased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Taos