Volkswagen Routan Complaints

784 consumer complaints on file.

#10640738October 2, 2014
ENGINE
WHILE DRIVING THE VAN IT BEGAN TO SMELL LIKE RADIATOR COOLANT. CHECKED TEMPERATURE GAUGE AND REALIZED TEMPERATURE FLUCTUATION. NO ENGINE LIGHT OR CHECK ENGINE LIGHT EVER CAME ON THE DASHBOARD. OPENED HOOD AND DISCOVERED COOLANT WAS SPRAYED ALL OVER THE HOOD LINER AND ENGINE DUE TO THE FAILURE OF THIS PART. TOOK IT TO THE VW GARAGE AND WE WERE TOLD IT HAS BEEN A COMMON OCCURRENCE WITH THE VW ROUTAN LEADING ONE TO THINK IT IS A DESIGN FLAW OF THE HOSE ASSEMBLY. THE TOTAL DAMAGES DUE TO THIS ONE HOSE ASSY FAILURE KNOWN TO DATE IS THE FOLLOWING: PLASTIC HEATER CORE HOSE ASSEMBLY; TEMPERATURE SENSOR; THERMOSTAT; HOOD LINER SOAKED AND RUINED; AND REPLACE COOLANT. REPAIR BILL IS NEAR $1000.00 FOR ALL THESE ITEMS. FURTHERMORE, IF THIS HAD GONE UNNOTICED DUE TO THE LACK OF A CHECK ENGINE LIGHT, THIS COULD CAUSE ADDITIONAL DAMAGE TO THE CYLINDER HEAD AND MAY LEAD TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639933September 29, 2014
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/14*LJ THE CONSUMER STATED THE VEHICLE WOULD FAIL TO START. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639589September 28, 2014
ELECTRICAL SYSTEM, ENGINE
MY KEY HAS BEEN STICKING IN THE IGNITION INTERMITTENTLY. USUALLY I HAVE TO TURN THE CAR BACK ON TURN THE WHEEL, PUT IT IN GEAR AND BACK IN PARK, ONE OR BOTH OF THOSE THINGS USUALLY FREES THE KEY FROM THE ACC MODE AND ALLOWS ME TO REMOVE IT FROM THE IGNITION. TODAY, I WENT TO START THE VAN AND IT IS DEAD. CLICK. THAT IS ALL IT DOES. IT DOES NOT APPEAR THE BATTERY IS DEAD, AS THE HEADLIGHTS AND INTERIOR LIGHTS COME ON, THE DOOR DINGS, THE MILEAGE COMES UP, ETC. THERE IS A RECALL FOR SOMETHING INVOLVING THE IGNITION, BUT I HAVE NOT BEEN INFORMED BY VW YET AS TO A REPAIR. I HAVE SENT IN FOUR PRIOR COMPLAINTS CONCERNING THIS VEHICLE. I BOUGHT IT USED 7/2010 FROM CARMAX. IT IS UNRELIABLE AND DANGEROUS TO HAVE ON THE ROAD. THE ENTIRE BRAKE SYSTEM NEEDS REPAIRED EVERY 7,000 MILES FOLLOWING A SUDDEN CALIPER SEIZE, THE VAN HAS NUMEROUS ELECTRICAL ISSUES THAT CAUSE THE CAR TO JUST STOP. ONE DAY I HEARD IT RUNNING IN MY GARAGE. I CANT RULE OUT ONE OF MY CHILDREN MESSING WITH THE FOB, HOWEVER, I HAVE DIFFICULTY WITH THE REMOTE STARTER MYSELF? (CLICK2X&HOLD) I DO NOT FEEL SAFE WITH THIS VEHICLE. I WILL NOT DRIVE MY CHILDREN LONG DISTANCES OR TRAVEL ROADS WITH THEM THAT REQUIRE SPEEDS OVER 40 MPH. THE VAN DIED WHILE I WAS DRIVING IT 55-60MPH ON A BUSY HIGHWAY, THE VW DEALERSHIP SAID IT WAS NOT A RECALL ISSUE. I CLEARLY SEE IT IS A RECALL ISSUE FOR SOME ROUTANS, MY RECEIPT READS EXACTLY AS THE SIDE DOOR HARNESS RECALL IS STATED. I WILL BE WORKING WITH VW TO REQUEST REIMBURSEMENT, HOWEVER, I DON'T FEEL THAT IS GOOD ENOUGH. THERE IS A MAJOR PROBLEM HERE. I AM LUCKY MYSELF OR MY CHILDREN HAVE NOT BEEN HURT. IN HINDSIGHT OF THE GM IGNITION RECALL, I WOULD BE AMISS TO THINK A CAR COMPANY HAS MY BEST INTEREST IN MIND. I AM HOPING MY GOVERNMENT DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639574September 27, 2014
SERVICE BRAKES, STEERING
WHILE DRIVING IN PHOENIX AZ THE VAN BEGAN TO SHAKE AND STEERING BECAME DIFFICULT. (THIS HAS HAPPENED IN THE PAST MULTIPLE TIMES INTERMITTENTLY). LATER THE SAME EVENING BRAKES BEGAN TO SQUEAK AND GRIND. UNTIL THIS DAY THE ONLY ISSUE HAD BEEN THE INTERMITTENT SHAKING WHILE BRAKING. THERE WAS NO SQUEAKING PRIOR TO THE GRINDING. RIGHT REAR CALIPER WAS REPLACED ALONG WITH ALL FRONT/REAR BRAKES ROTORS DRUMS AND HARDWARE. COST=$780.55. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639576September 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT WAS NOT. COST=$624.48 + RENTAL CAR. *IT IS IMPORTANT TO NOTE HERE THAT I HAD JUST CROSSED OVER A VERY LONG LARGE BRIDGE. IF I HAD BEEN GOING UPHILL WHEN THE VAN SUDDENLY DIED I AM CERTAIN I WOULD HAVE CAUSED AN ACCIDENT INFLICTING INJURY OR POSSIBLY DEATH TO EITHER MYSELF OR ANOTHER MOTORIST, AS THERE IS NO SHOULDER ON THE BRIDGE AND I WAS TRAVELING AT 55-60MPH. I COULD NOT CONTROL THE VEHICLE. THIS IS CLEARLY AN ISSUE WITH THESE MINI VANS. THANK GOD I WAS TRAVELING TO WORK AND DID NOT HAVE MY CHILDREN IN THE VAN AS I WAITED 2&1/2 HOURS FOR A TOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639571September 27, 2014
SERVICE BRAKES, ENGINE
DRIVING FROM INDIANA TO PHOENIX THE VAN BEGAN TO SHAKE VIOLENTLY WHILE BRAKING DOWNHILL ON MOUNTAINOUS TERRAIN. TEMPERATURE GAUGE WENT UP OVER 200 AND VAN SMELLED WARM. VAN DID NOT OVERHEAT AND PROBLEM SUBSIDED ONCE BACK ON LEVEL GROUND. PURCHASED VAN USED ON JULY 10 2012 WITH APPROX 25,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639586September 27, 2014
SERVICE BRAKES
WHILE DRIVING APPROX 30-35MPH, MY VAN BEGAN TO SMELL HOT AND SMOKE BEGAN TO RISE FROM THE RIGHT FRONT WHEEL WELL. I HAD TWO OF MY THREE CHILDREN WITH ME. I FRANTICALLY TOLD MY 14 YR OLD SON WHO WAS IN THE FRONT PASSENGER SEAT TO GET TO THE BACK AND HELP HIS FOUR YR OLD SISTER OUT OF HER CAR SEAT (WE WERE STILL MOVING) I PULLED INTO A PARKING LOT AND HAD THEM QUICKLY EXIT THE LEFT SLIDING DOOR OF THE VAN. LATER THAT EVENING I WENT BACK TO RETRIEVE THE VAN ALONE AND AS SOON AS THE VAN BEGAN TO MOVE IT MADE THE MOST HORRIBLE GRINDING NOISE I HAVE EVER HEARD. I IMMEDIATELY KNEW IT WAS A SEIZED BRAKE CALIPER, (NOT BECAUSE I AM A MECHANIC. I AM A SPEECH THERAPIST). I KNEW BECAUSE APPROX 4 MONTHS PRIOR THE VAN MADE THE EXACT SAME SOUND WITH NO WARNING WHEN THE RIGHT REAR CALIPER SEIZED AND BOTH FRONT AND BACK BRAKES WERE REPLACED! =$780). I DROVE TO THE CLOSEST BRAKE SHOP WHERE IT WAS REPAIRED THE NEXT DAY. COST=$733.68. I TRAVEL AS A SPEECH THERAPIST. I WAS IN JACKSONVILLE BEACH, FL DURING THIS FIASCO. THE PRIOR BRAKE REPAIR WAS DONE IN PHOENIX, AZ SO I COULD NOT USE THE SAME COMPANY OR QUESTION THE WARRANTY. IT CLEARLY ISN'T A WARRANTY ISSUE. AM I TO BELIEVE IT IS NORMAL TO REPLACE THE ENTIRE BRAKE SYSTEM INCLUDING ROTORS, DRUMS, PADS, DISCS, CALIPERS, BUSHINGS, PIN BOOTS, ETC,,, EVERY 7,000 MILES?? I THINK NOT. I DIDN'T EVEN KNOW ALL THOSE WORDS UNTIL I PURCHASED A ROUTAN. SOMETHING IS WRONG. THESE VANS ARE DANGEROUS. I WILL NOT DRIVE MY CHILDREN LONG DISTANCES OR ON THE INTERSTATE IN THE VAN, WHICH I PURCHASED BECAUSE WE DON'T ALL FIT IN THE COROLLA. I AM ASKING VW TO REIMBURSE ME. WE WILL SEE HOW THAT GOES. THANK GOODNESS ALL I HAVE LOST IS MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638634September 24, 2014
FUEL/PROPULSION SYSTEM
VAN WOULD NOT START LIKE NORMAL. SOMETIMES IT WOULD, OTHER TIMES IT WOULD CRANK, IDLE, THEN SHUT OFF, OR CRANK WITHOUT STARTING AND WOULD HAVE TO MANUALLY TURN THE KEY BACK TO THE OFF POSITION TO STOP THE CRANKING, OR CRANK WITH FOOT ON GAS PEDAL DEPRESSED SO IT WOULD NOT STALL SO IT WOULD START. THAT WORKED FOR ABOUT 2 WEEKS. NOW IT ONLY CRANKS WITHOUT STARTING. WAS TOLD INJECTORS NEEDED CLEANING. AFTER THAT WAS TOLD FUEL PUMP IS NOT WORKING. (WAS NOT THE PROBLEM, FUEL PUMP WAS NOT GETTING POWER, THIS WAS KNOWN AFTER INSTALLING NEW FUEL PUMP AND IT DID NOT WORK EITHER. I HAD THEM TEST OLD PUMP AND IT DOES STILL WORK SO NOW IT'S AN ELECTRICAL ISSUE BEFORE THE FUEL PUMP. THEN TOLD ECU IS BAD. COMPUTER GAVE NO DIAGNOSTIC CODES, NO DASH WARNING LIGHTS. FOUND OUT THE (ECO)NOMY FEATURE MAY BE THE CULPRIT BUT CAN'T GET INFO FROM DEALER. (NHTSA REFERENCE #10052670 OR TSB REFERENCE #TB-20-13-05). WHEN I CALLED THE SERVICE DEPARTMENT AND ASKED THEM ABOUT A TSB, TECHNICAL SERVICE BULLETIN THEY SOUNDED LIKE I WAS SPEAKING A FOREIGN LANGUAGE. THEN THEY ADVISED I SPEAK TO THE SHOP FOREMAN BUT HE WAS NOT THERE AT THE TIME AND HAS NOT BEEN AVAILABLE TO SPEAK ON THE PHONE THE LAST 2 DAYS I CALLED. CALLED VW 800# AND THEY DO NOT SEND THEM OUT BUT YOU CAN BUY IT FROM THERE WEBSITE. STRANGE THAT SUCH AN ISSUE IS NOT COVERED EVEN IF WARRANTY IS OVER. I HOPE IT DOES NOT TAKE A COMPLAINT FILED WHERE THEY HAVE TO CLICK THE RADIO BOX YES FOR WAS THERE AN INJURY OR FATALITY? QUESTION *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638703September 24, 2014
ENGINE, ELECTRICAL SYSTEM
CAR BATTERY IS IN GOOD SHAPE BECAUSE I RECENTLY REPLACED IT WITH A NEW ONE. THE PROBLEM IS OCCASIONALLY I TRY TO START THE VEHICLE AND IT WILL NOT START WHEN THE ELECTRONIC THROTTLE CONTROL LIGHT IS BLINKING BUT IF I USE MY CAR KEYS TO LOCK AND UNLOCK THE CAR, THEN THE ELECTRONIC THROTTLE CONTROL LIGHT WILL GO OFF AND CAR WILL START. LAST WEEK IT OCCURRED TWO TIMES AND I TOOK THE CAR TO VOLKSWAGEN DEALERSHIP BUT THEY TOLD ME, THE DIAGNOSTIC TEST IS NOT SHOWING ANY CODE AND HENCE THERE IS NO PROBLEM WITH MY CAR BUT I THINK THERE IS A PROBLEM BECAUSE I HAVE EXPERIENCED THIS PROBLEM FIVE TIMES IN TOTAL. THEY REQUESTED I TOW MY CAR TO THEM THE NEXT TIME IT OCCURS TO SEE IF THE CODE CAN BE DETERMINED BUT I STILL NOT COMFORTABLE BECAUSE I DON'T KNOW WHAT IS COMING NEXT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638137September 22, 2014
SERVICE BRAKES, AIR BAGS, ENGINE
VEHICLE COMPLETELY TURNS OFF WHILE DRIVING, LOSING ALL CONTROL, USE OF BRAKES AND STEERING. IT HAS BEEN 4 WEEKS SINCE THE RECALL WAS SENT OUT AND THERE IS STILL NO FIX AVAILABLE, AND THE COMPANY CAN NOT GIVE ANY OTHER INFORMATION BESIDES THEY ARE WORKING ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632463September 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE AND STALLED. THE CONTACT RECEIVED A RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632580September 11, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE ELECTRONIC DOOR (SIDE PANEL, PASSENGER, AND DRIVER) DOOR LOCKS STOPPED WORKING. AT ABOUT THE SAME TIME OUR FRONT HEADLIGHTS BEGAN TO INTERMITTENTLY GO OUT DURING OPERATION OF THE VEHICLE, AND THEN STOPPED WORKING ALTOGETHER. THE VEHICLE WAS SUBMITTED TO THE DEALERSHIP AND CUSTOMER WAS INFORMED THAT THE HEADLIGHT BALLAST WAS WORN OUT AND HAD TO BE REPLACED. PARTS WERE ORDERED AND WHEN THE VEHICLE WAS TAKEN IN FOR SAID BALLAST REPLACEMENT ANOTHER MECHANIC STATED THIS WAS NOT A BALLAST ISSUE SINCE THE HEADLIGHTS APPEARED TO TURN ON DURING IGNITION, BUT THEN STOPPED WORKING SHORTLY AFTERWARDS. WE HAD TO WAIT UNTIL THE NEXT DAY FOR A DEALER ELECTRICIAN TO LOOK AT THE VEHICLE. THE ELECTRICIAN DETERMINED A CORRODED CONTROL PANEL WAS CAUSING A SHORT AND LIKELY CAUSING DOOR THE HEADLIGHT, AS WELL AS OTHER ISSUES SUCH AS INCORRECT TIRE PRESSURE AND SPEED INDICATIONS AND POSSIBLE FIRE. NO WATER WAS INTRODUCED TO THE VEHICLE, SO MY QUESTION IS HOW DOES A CONTROL PANEL CORRODE UNLESS THERE IS A FAULTY VOLTAGE ISSUE AND ELECTRICAL DESIGN DEFECT? THE MECHANIC INDICATED THE DEALER GETS A LOT OF THESE ISSUES ON THE ROUTAN BUT THERE IS NO RECALL SO THEY CHARGE $900 FOR THE REPLACEMENT PANEL. VW KNOWS OF THIS ISSUE THAT THEIR OWN MECHANICS INDICATE CAN START ELECTRICAL FIRES! THE COMPANY SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632576September 11, 2014
ENGINE, STEERING, ELECTRICAL SYSTEM
MY WIFE TOOK OUR 2009 VW ROUTAN MINIVAN TO A VW DEALERSHIP TODAY TO REPAIR INOPERABLE ELECTRONIC DOOR LOCKS AND FAULTY HEADLIGHTS (SEPARATE COMPLAIN FILED), AT WHICH TIME SHE WAS INFORMED OF AN IGNITION PROBLEM RECALL. THE IGNITION PART WAS PLACED ON ORDER AND MY WIFE WAS TOLD THE PART HAD TO BE SHIPPED FROM OUT OF STATE AND SHOULD ARRIVE WITHIN FIVE DAYS. MY WIFE ASKED, AND WAS INFORMED THE VEHICLE WAS SAFE TO OPERATE; HOWEVER, I LOOKED UP THE RECALL WHEN I GOT HOME FROM WORK AND DISCOVERED THE RECALL SPECIFICALLY STATES THE ENGINE CAN SHUT OF DURING OPERATION DUE TO ADDED WEIGHT FROM OTHER KEYS OR KEY RINGS ON THE VW KEY FOB. ACCORDING TO THE RECALL, DEALERSHIP AND MAINTENANCE PERSONNEL ARE SUPPOSED TO INFORM CUSTOMERS TO REMOVE ADDED KEYS FROM THE FOB. MY WIFE HAD KEYS ON HER FOB WHICH THE DEALER MECHANIC HAD IN HIS HAND DURING INSPECTIONS, BUT THE MECHANIC NEVER INFORMED HER OF THE RISK, AND ALLOWED HER TO JEOPARDIZE HER LIFE BY DRIVING THE VEHICLE WITHOUT THE REQUIRED SAFETY INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632107September 10, 2014
PARKING BRAKE, STEERING
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED, WHICH INDICATED THAT IT WAS LOCKED. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER PERFORMED AN UNKNOWN REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 850.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632220September 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED AND THE CONTACT DID NOT CONFIRM IF THE RECALL WAS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631624September 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/04/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631181September 5, 2014
ENGINE
WHILE ENTERING FREEWAY LOUD NOISE THEN ALL INDICATOR LIGHTS CAME ON. VEHICLE QUIT RUNNING IN TRAFFIC. COASTED OFF ROADWAY. INSPECTED ENGINE AND SPACER BETWEEN ENGINE BLOCK AND OIL PAN WAS CRACKED. ENGINE SEIZED AND INTERNAL PARTS CRACKED BLOCK. ENGINE HAD NEW PISTON RINGS AND VALVE SEALS INSTALLED AT 68000 MILES BY DEALER FOR OIL CONSUMPTION ISSUES. OIL CONSUMPTION ISSUE WAS NEVER RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630296September 3, 2014
SERVICE BRAKES, STEERING
WHEN THE VEHICLE IS TRAVELING NEAR 30MPH OR EVEN HIGHER THAN THAT, WHEN THE BRAKES ARE APPLIED, IT SHAKES VIOLENTLY. THIS CAUSES THE DRIVER TO HAVE TO HOLD THE STEERING WHEEL VERY TIGHTLY TO AVOID LOOSING CONTROL. THE BRAKING SYSTEM IN GENERAL SEEMS TO BE FAULTY AS THE BRAKES AND ROTORS HAVE HAD TO BE REPLACED/CHANGED EVERY TWO TO THREE MONTHS. IT IS VERY EXPENSIVE TO REPLACE THESE BRAKES AND ROTORS AS WELL AS PAY FOR THE LABOR EVERY FEW MONTHS. THIS IS A GREAT CONCERN AND SHOULD BE CONSIDERED FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630531September 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE MAKING A LEFT HAND TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,446.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630230September 2, 2014
UNKNOWN OR OTHER
PASSENGER SIDE POWER SLIDING DOOR WIRE HARNESS KEEPS COMING OUT OF PLACE AND GETTING CAUGHT IN DOOR. LOCAL DEALER CLAIMS THIS HAS ALREADY BEEN REPAIRED UNDER THE RECALL BUT IT IS STILL HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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