Volkswagen Routan Complaints

784 consumer complaints on file.

#10904378September 7, 2016
ELECTRICAL SYSTEM
IN JULY 2016 OUR 2011 ROUTAN WOULD NOT START UP IMMEDIATELY. WOULD SOMETIMES FIRE UP IN NEUTRAL AND SOMETIMES AFTER SEVERAL TRYS IT WOULD START UP IN PARK. AFTER SEVERAL DAYS WE TOOK THE BATTERY IN TO HAVE IT CHECKED (AFTER REPLACING IT AND THE ALTERNATOR ABOUT 6 MONTHS AGO). OUR BATTERY WAS TOTALLY DEAD. BOUGHT NEW EXPENSIVE BATTERY WHICH FAILED AGAIN AFTER A FEW DAYS. TOOK CAR TO REPAIR SHOP AND THEY SAID NO CODES CAME UP AND STARTER, BATTERY ALTERNATOR WERE ALL FINE. DECIDED TO UNHOOK BATTERY WHEN WE WEREN'T USING CAR BECAUSE SOMETHING OBVIOUSLY IS DRAINING IT. THAT SEEMED TO WORK BUT LAST WEEK WHILE ON THE INTERSTATE THE VAN SUDDENLY CUT OFF COMPLETELY WHEN SLOWING DOWN FOR EXIT RAMP. MANAGED TO PULL VAN TO SIDE AND NOT GET HIT BY CARS BEHIND US WITHOUT POWER STEERING. VERY SCARY. AFTER SEVERAL ATTEMPTS WE GOT IT STARTED AGAIN. HOWEVER, THIS MORNING IT WOULDN'T START AT ALL. IN READING COMPLAINTS I'VE FOUND THAT DODGE CARAVANS AND OTHER MODELS HAVE THE EXACT SAME PROBLEM. THE VW ROUTAN WAS MANUFACTURED BY DODGE AND THE SAME YEAR OF 2011 IS UNDER INVESTIGATION FOR FAILED TIPM BOARDS. VAN IS 5 YEARS OLD. OUR DAUGHTER WAS IN THE BACK OF THE VAN WHEN THIS HAPPENED. ALL POWER WAS LOST. HAS A RECALL BEEN ISSUED ON THIS PART YET? 1200 FOR FUEL PUMP AND THEN 1300 PLUS FOR THE TIPM BOARD. ARE YOU KIDDING ME! SO DISAPPOINTED IN VW. SO MANY PROBLEMS. VERY FRUSTRATED CUSTOMER!! WE COULD HAVE BEEN KILLED! FAMILY OF 4 WITH 1 VEHICLE AND IT'S NOT WORKING AND ONLY 5 YEARS OLD. CURRENTLY RELYING ON FRIENDS FOR TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904263September 6, 2016
ELECTRICAL SYSTEM
TIPM PROBLEM - WELL KNOWN BUT NOT ADDRESSED. SOME CHRYSLER VEHICLES HAVE A RECALL ON THE TIPM. THE ROUTAN SHOULD AS WELL GIVEN THAT IT IS BASED ON THE CHRYSLER BRAND. IT IS OUTRAGEOUS THAT I HAVE TO PAY FOR THIS REPAIR. TO ADD INSULT TO INJURY I HAVE BEEN TOLD THAT IT COULD TAKE UP TO 6 DAYS TO GET THE PART IN-HOUSE. WE ARE BOTH WORKING PARENTS WITH 3 CHILDREN SO THIS MAKES OUR DAY TO DAY EXTREMELY DIFFICULT. SOME ADDITIONAL REFERENCES: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/FUEL_PUMP_WILL_NOT_TURN_OFF_TIPM_PROBLEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ENGINE/DIFFICULTY_STARTING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/TURNS_OVER_WONT_START.SHTML HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2011/ELECTRICAL/TIPM_FAILURE_WOULD_NOT_START.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903546September 4, 2016
SERVICE BRAKES
I AM HAVING ALL KINDS OF BRAKE PROBLEMS! I HAD TO REPLACE ALL THE PADS AND ROTORS WHICH WHERE BADLY RUSTED AT 28000.AND NOW AT 44000 I WILL HAVE TO REPLACE THEM ALL AGAIN AND CALLIBORS I ALSO HAD ALL 4 TIRES GO FLAT AT DIFFERENT TIMES BECAUSE OF VALVE SENSORS CORRODING AND FALLING INTO TIRES! SKYLIGHT LEAKS! DRIVERS SIDE SLIDING DOOR DOES NOT CLOSE AUTOMATICLY!RUBER ON RUNNING BOURDS KEPT COMMING OFF.DEALER FINNALY REINBURSED ME AFTER GOING BACK 2 OR3 TIMES TO HAVE THEM GLUE IT DOWN. I SPEND MORE TIME TRYING TO FIX IT THAN DRIVING IT IT ONLY HAS 44000 MILES! VEHICLE IS A LEMMON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899389August 29, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I AM WRITING TO ADDRESS A SAFETY ISSUE I HAVE WITH MY VEHICLE, A 2010 VOLKSWAGEN ROUTAN. MY HUSBAND AND I PURCHASED THIS CAR LAST YEAR AND SHORTLY AFTER ITS PURCHASE STARTED TO EXPERIENCE ELECTRICAL ISSUES WITH THE VEHICLE. THESE ISSUES INCLUDED WARNING LIGHTS ON THE DASH ILLUMINATING, POWER FAILURES OF THE DASH BOARD GAUGES (SPECIFICALLY THE SPEED GAUGE) AND RADIO, AND MOST ALARMINGLY THE CAR WOULD COMPLETELY STALL AND LOSE POWER. THIS ISSUE OF LOSING POWER TO THE ENTIRE CAR HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION AND WHILE IT HAS BEEN STOPPED AT TRAFFIC LIGHTS, AS WELL AS AT HIGH AND LOW SPEEDS. WE TOOK THE CAR TO A LOCAL VW DEALERSHIP HOPING THEY MIGHT BE ABLE TO DIAGNOSE THE ISSUE AND FIX IT. AFTER NEARLY 3 WEEKS OF HAVING DIFFERENT PARTS REPLACED, BEING TOLD THE ISSUE WAS SOLVED IT WAS NOT. WHEN DRIVING THE VEHICLE WITH ONLY THE KEY IN THE IGNITION IT PERFORMS BETTER, ALTHOUGH STILL DIES OCCASIONALLY, BUT WITH ANYTHING ON THE KEYRING IT WILL DIE ALMOST INSTANTLY. IT WASN'T UNTIL AFTER REMOVING OUR CAR FROM THIS DEALERSHIP THAT WE LEARNED ABOUT A RECALL ON THE VW ROUTANS THAT SEEMED VERY SIMILAR TO THE ISSUES WE WERE EXPERIENCING. UPON RESEARCH WE DISCOVERED THAT OUR VEHICLE WAS PRODUCED WITHIN THE SAME MONTH OF THE RECALLED VEHICLES BUT APPARENTLY NOT BEFORE THE ENDING DATE OF THAT RECALL. SO OTHER VW DEALERSHIPS WOULD BE HAPPY TO REPLACE THE MALFUNCTIONING PART BUT AT AN OUT OF POCKET COST FOR US, WHICH WE SIMPLY CANNOT AFFORD, ESPECIALLY AFTER THE BILL WE ARE STILL WORKING TO PAY FOR OTHER UNNECESSARY WORK. AS A CONSUMER IT IS VERY FRUSTRATING TO HAVE A VEHICLE THAT IS CLEARLY DEMONSTRATING THE SAME ISSUES AS PREVIOUSLY RECALLED VEHICLES BUT DOES NOT FALL UNDER THAT RECALL. WE HAVE REDUCED TO ONLY DRIVING THIS VEHICLE AS NECESSARY AND NO LONGER USE IT TO TRANSPORT OUR TWO YOUNG CHILDREN AS WE FEAR GREATLY FOR THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898509August 25, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898351August 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897876August 23, 2016
ELECTRICAL SYSTEM
VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN WHILE GOING 70 MPH DOWN THE HIGHWAY POTENTIALLY CAUSING AN ACCIDENT AND SERIOUS HARM TO THOSE INVOLVED. VW USA HAS ALREADY TOLD ME THEY DO NOT RECOGNIZE THE FAILURE OF THIS "TIPM" AND IT IS A CONCERN OF THE CONSUMER AND NOT THE MANUFACTURER. MY LOCAL DEALER HAS ACKNOWLEDGE THIS FAILURE AND HAS STATED MANY OTHER CONSUMERS HAVE PAID OUT OF POCKET, $1,200.00 APPROXIMATELY, AS VW USA DECLINED TO ASSIST AND THE CONSUMERS NEEDED TO FIX THEIR VEHICLES. TO DATE THE ONLY TIME VW WILL ACKNOWLEDGE AND/OR PAY FOR THE REPAIR IS IF THE DEALER CAN DUPLICATE THE FAILURE MODE, WHICH BY ITS VERY NATURE IS RANDOM AND DOESN'T PRODUCE A FAULT CODE, WHICH BASICALLY MAKES IT IMPOSSIBLE FOR THE DEALER TO CORRECT AND FILE A WARRANTY CLAIM AGAINST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898013August 23, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, BUT THANKFULLY IT HAS CONTINUED. WHILE SLOWING FOR A STOP, TRANSMISSION MISS SHIFTED INTO 1ST AND MADE A LOUD BANG. SINCE THEN AT SLOW SPEEDS IF YOU LIFTING OFF THE GAS THE TRANSMISSION MAKES LOUD NOISES. ALL OF THESE ISSUES HAVE HAPPENED IN THE LAST 4 WEEKS. IT HAS BEEN TO THE DEALERSHIP 2 TWICE AND I AM AWAITING CONTACT VIA THE DEALERSHIP FOR A 3 VISIT IN 4 WEEKS. SINCE ORIGINAL PURCHASE, I HAVE INSTALLED 3 BATTERIES IN THIS VEHICLE. WE HAVE LOST ALL CONFIDENCE IN THIS VEHICLE, AND FIND OURSELVES HOPING NOTHING SERIOUS HAPPENS IF IT DIES WHILE TRAVELING. THIS INTERMITTENT ELECTRICAL ISSUE WHILE TRAVELING AT SPEED IS A CONCERNING SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897474August 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
*SOMETIMES THE VEHICLE WILL NOT START FOR NO APPARENT REASON.VW SERVICE DEPT. CANNOT DETECT AN ISSUE. *ENGINE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING-VW CANNOT DETECT ANYTHING WRONG.* ALARMS GO OFF BUT NO SIGNAL SHOWING ON THE DASHBOARD.*POWER WINDOWS AND SEATS WORK INTERMITTENTLY- *FOUND VEHICLE'S SLIDING DOOR WIDE OPEN I PARKING LOT, TWICE. * HAVE ALSO FOUND WINDOWS OPEN. OUR LIFT GATE (TRUNK) OPENED WHILE DRIVING ON THE HIGHWAY.* VEHICLE FAILED TO SHIFT,WHILE DRIVING, REVVED AND WOULD NOT RESET UNTIL PULLING OVER AND TURNING OFF THE VEHICLE. THOUGH VW COULD NOT FIND FAULTY READINGS AND DIDN'T BELIEVE TIPM IS THE ISSUE BECAUSE THEY COULDN'T READ IT. BEING FAMILIAR WITH PROGRAMMING, I KNOW THAT GLITCHES CAN CAUSE FAULTY READINGS.IF THERE IS A GLITCH BEFORE THE READING CAN BE PROCESSED BY THE COMPUTER, THERE WILL BE NO FAULTY READING LOGGED. A PC WON'T SAVE A FILE, EITHER IF THE POWER SUPPLY IS INTERRUPTED BEFORE IT CAN DO SO..TIPM MALFUNCTIONS CAN ALSO CAUSE ALL OTHER ISSUES I HAVE EXPERIENCED. UPON GETTING A SECOND OPINION FROM TRANSMISSION SPECIALISTS, THEY SAID ONLY THE SOLENOID WAS FAULTY. THEY ALSO CONFIRMED THAT A FAULTY TIPM BOX WILL CAUSE SOLENOID ISSUES AND EVENTUALLY RUIN THE NEW ONE, TOO. *RECENTLY, ALL LOCKS STOPPED WORKING & THE VEHICLE CAN ONLY BE OPENED & LOCKED MANUALLY. AT THE SAME TIME ALL INTERIOR LIGHTS WERE ON AND HAD TO BE TURNED OFF AT THE DASHBOARD- THIS WOULD HAVE DRAINED THE BATTERY HAD IT HAPPENED ON A WORK DAY. VW HAS HAD THE VEHICLE FOR 2 FULL DAYS AND YET DOESN'T KNOW WHAT'S WRONG WITH IT. WE HAVE HAD THESE ISSUES AND USELESS REPAIRS FOR OVER 2 YEARS. ALL ISSUES POINT TO FAULTY TIPM (MANUFACTURED BY CHRYSLER, WHO HAD TO SETTLE IN A LAWSUIT ABOUT THE TIPM BOX/ FAULTY RELAY ISSUE FOR JEEP, DODGE, AND CHRYSLER). WE NEED HELP WITH THESE ISSUES. TOO MANY OF US HAVE IT 2011 AND 2012 MODELS AS WELL. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897235August 19, 2016
ELECTRICAL SYSTEM
THE VEHICLE IS A REBADGED DODGE CARAVAN/CHRYSLER TOWN & COUNTRY. THE VEHICLE'S COMPUTER, THE TIPM, HAS DEFECTS WHERE COMPONENTS BECOME UNSOLDERED FROM THE BOARD CREATING PROBLEMS SUCH AS FUEL PUMP RUNNING EVEN WITHOUT THE IGNITION BEING ON, TO WINDOWS ROLLING DOWN ON THEIR OWN, ETC. CHRYSLER HAS RECALLED SOME VEHICLES BUT NOT THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896656August 17, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHEN THE VEHICLE WAS STARTED, THE WINDSHIELD WIPERS STARTED TO OPERATE INDEPENDENTLY AND THE INSTRUMENT PANEL, TURN SIGNALS, AND AIR CONDITIONER FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892241August 1, 2016
ELECTRICAL SYSTEM
THE ENGINE IS TURNING OFF. NO POWER STEERING OR BRAKES. GOING BETWEEN 20 TO 40 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888914July 27, 2016
ELECTRICAL SYSTEM
WAS DRIVING CAR AROUND 55 MPH WHEN THE CAR JUST TURNED OFF AND LOST ALL POWER STEERING AND BRAKES, ENGINE JUST CUT OFF WITHOUT WARNING. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR. THE CAR WAS TAKEN TO A SERVICE STATION AND NO CODES WERE FOUND TO WHY THE CAR JUST STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888337July 25, 2016
FUEL/PROPULSION SYSTEM
VOLKSWAGEN HAS CHRYSLER MAKE THESE MINI VANS. CHRYSLER RECALLED THE TIPM MODULE/RELAY BOX BUT VOLKSWAGEN HAS NOT. ITS A FAULTY PART THAT NEEDS TO BE RECALLED. THE CAR WILL SOME TIMES NOT STAT. SOMETIMES THE FUEL PUMP WILL RUN AND DRAIN THE BATTERY BUT THE MOST DANGEROUS OF ALL IS THAT IT WILL STALL GOING FROM AN IDLE TO GIVING IT GAS. LIKE PULLING OUT INTO A BUSY STREET. AND THEN TAKE A MINUTE TO GET IT STARTED AGAIN. VERY DANGEROUS. IT SEEMS LIKE IT MIGHT TAKE A DEATH TO GET VW TO RECALL THE PART THAT CHRYSLER ALREADY DID THE RECALL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888485July 25, 2016
ELECTRONIC STABILITY CONTROL (ESC)
VAN WILL NOT START UNLESS WE PUT IT ON NEUTRAL. NOW WE ARE HAVING PROBLEMS EVEN IF WE PUT IT ON NEUTRAL. POSSIBLE NEUTRAL SAFETY SWITCH GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888248July 25, 2016
UNKNOWN OR OTHER
WHEN YOU TURN THE IGNITION NOTHING HAPPENS - ABSOLUTELY NOTHING!. THE CAR DOES NOT START, OR MAKE A SOUND AS IF IT IS TRYING TO START. YOU HAVE TO SIT AND WAIT SEVERAL MINUTES UP TO FIFTEEN AND THEN IT MAY START. VW HAS REPLACED THE IGNITION SWITCH ACCORDING TO THE RECALL AND STILL WE CONTINUE TO HAVE THE SAME PROBLEM. WE HAVE TAKEN THE VEHICLE INTO THE DELEARSHIP AND HAD SEVERAL OTHERS LOOK AT THIS SITUATION AS WELL. I VIEWED SEVERAL ONLINE FORUMS AND FOUND OUT THAT MANY OTHERS HAVE HAD THE SAME ISSUE. I CALLED THE VW CUSTOMER CARE LINE AND HAVE NOT HAD SATISFACTION AS THEY INSIST ON HAVING A DEALERSHIP LOOK IT OVER AND THEY WANT US TO CONTINUE TO PAY FOR REPLACING MORE PARTS. I HAVE EXPLAINED TO CUSTOMER CARE THAT IF THEY TAKE THE TIME TO LOOK ONLINE THEY WILL SEE MANY COMPLAINTS FOR THIS ISSUE AND ALL THEY COME BACK WITH IS "WE MONITOR ONLINE FOR COMPLAINTS ABOUT OUR VEHICLES AND WHEN WE SEE MANY WE INVESTIGATE. WELL IT LOOKS AS IF THEY ARE NOT DOING A GOOD JOB. WE HAVE HAD THE STARTER REPLACED (COST $530.79) AND TODAY THEY TOLD US THE STARTER WENT BAD BECAUSE A MODULE WAS BAD AND WE NOW NEED TO PAY AN ADDITIONAL 600 DOLLARS. IF THE MODULE WAS BAD, THAT SHOULD HAVE BEEN REPLACED AND NOT THE STARTER. FOR ALMOST 6 YEARS THIS ISSUE HAS BEEN GOING ON AND THEY DID NOTHING. NOW THEY WANT US TO PAY FOR SOMETHING THEY SHOULD HAVE REPAIRED YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887872July 22, 2016
ELECTRICAL SYSTEM
WHILE DRIVING ALL OF MY GAUGES BEGAN TO SPORADICALLY MOVE UP AND DOWN AND ALL OF THE INSTRUMENT WARNING LIGHTS CAME ON. THE ENGINE SURGED SEVERAL TIMES AS WELL. THE AIR CONDITIONER ALSO BEGAN TO BLOW HOT AIR. LATER, WHEN RESTARTING THE VEHICLE IT WOULD NOT START THE FIRST FEW TIMES ATTEMPTED. THE ENGINE WOULD NOT TURN OVER OR ANYTHING. ALL OF THE ABOVE EVENTS KEEP CONTINUALLY AND RANDOMLY RECURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886240July 20, 2016
ELECTRICAL SYSTEM
ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS (WHICH THIS ROUTAN IS.) VW HAS RUN DIAGNOSTIC CODES TWICE AND NOTHING TURNS UP BECAUSE THE VAN ISN'T RUNNING TO TRIGGER A CODE. ALTHOUGH I HAVE AN EXTENDED WARRANTY, THEY SAY THE T.I.P.M. IS NOT COVERED BECAUSE NO CODES ARE TRIGGERED. MANUFACTURER COMMUNICATION NO.: TB-15-11-04. NHTSA NUMBER: 10043276. THE DATE LISTED BELOW (01/06/2015) IS THE FIRST INSTANCE OF ENGINE FAILURE, IT HAS BEEN ONGOING AS OF LAST WEEK, 7/6/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886282July 20, 2016
ELECTRICAL SYSTEM
CLASSIC CHRYSLER FAILING TIPM SYMPTOMS. THE VW ROUTAN IS MADE ON A CHRYSLER CHASSIS WITH A CHRYSLER ENGINE TO INCLUDE THE TIPM WHEN TRYING TO START,IT WILL TURN OVER BUT DOES NOT APPEAR TO GET FUEL BUT WILL USUALLY START AFTER 3-4 TRIES. ENGINE RANDOMLY STALLS AND DIES WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY AND AT SLOWER SPEEDS (VERY SCARY ON THE HIGHWAY!) AFTER DOING ON-LINE SEARCH FOR "VW ROUTAN WONT START", HUNDREDS OF ARTICLES CAME UP REFERENCING THE BAD TIPM BUT NO RECALLS AT THIS TIME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885224July 16, 2016
SERVICE BRAKES
WE HAVE HAD BRAKE PROBLEMS SINCE WE BOUGHT THIS VEHICLE. THE BRAKES WOBBLE AND MAKE NOISE. IT STARTED WITH LESS THAN 15,000 MILES ON THE CAR. WE HAVE HAD TO REPLACE PADS AND ROTORS SEVERAL TIMES. ONCE UNDER WARRANTED AND A FEW TIMES AFTER. WE HAVE HAD TO CHANGE THE HEARINGS AS WELL AS THE BRAKES AND ROTORS. THE PROBLEM IS PRIMARILY WITH THE FRONT WHEELS AND BRAKES. WE ARE HAVING THE SAME PROBLEM AGAIN. THE INTERNET IS FULL OF COMPLAINTS ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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