Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#855447January 24, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING 55 MPH VEHICLE HAD A FRONTAL IMPACT WITH A STALLED VEHICLE, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. ALSO, THE SEATBELT DID NOT RETRACT, CAUSING DRIVER TO FLY INTO THE STEERING WHEEL AND SUSTAIN INJURIES. DEALER DID INSPECT THE VEHICLE, AND DETERMINED NO PROBLEM WITH AIRBAG SYSTEM AND SEATBELT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#855518January 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED STALLING/CUTTING OFF COMPLETELY WITHIN 10 MINUTES OR LESS AFTER PULLING OFF DEALER'S LOT. VEHICLE WAS TOWED BACK TO DEALER FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717335January 14, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, STRUCTURE:BODY:DOOR
THE DASHBOARD LIGHTS SEEMED TO SHORT OUT. NOW THEY COME ON SOMETIMES IF IT IS COLD, BUT GO OFF ONCE THE CAR STARTS TO WARM UP. WE DRIVE WITH A SMALL FLASHLIGHT ON THE LEDGE OF THE ODOMETER SO WE CAN TELL HOW FAST WE ARE DRIVING. THE DOOR LOCKS ARE FROZEN, ON THE DRIVER'S SIDE THE KEY CANNOT BE INSERTED ALL THE WAY INTO THE LOCK, ON THE PASSENGER SIDE THE KEY GOES IN BUT DOES NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717239January 12, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MY NAME IS TONYA M SHEARS MY BROTHER PATRICK W RICE PURCHASED THE CAR FOR ME. ON 12-1-99 I WAS ON MY WAY TO HIS HOUSE. I WAS TRAVELING WEST ONTO SOUTH CONVERSA. MISS CARTER WAS TRAVELING NORTH ONTO MARION AVE. SHE WAS GOING ABOUT 40-45MPH WHEN SHE RAN A STOP SIGN. MY CAR HIT HERS HEAD ON BOTH MY AIR BAGS CAME OUT. MY CAR DID ABOUT AN 360 TURN. WHEN MY CAR DID COME TO AN COMPLETE STOP MY SEAT BELT HAD CAME OFF. WHEN YOU PUT YOUR SEAT BELT ON, YOU PUT IT ON FOR SAFETY NOT FOR IT TO COME OFF DURING AN ACCIDENT. THAT IS WHEN YOU NEED YOUR SEAT BELT THE MOST. THE CAR WAS LOCATED AT CAMPBELL BODY SHOP AT 507 AMELIA AVE SPARTANBURG, SC 864-583-5616. THE CAR WAS A TOTAL LOSE. YOU CAN SPEAK WITH ANNE KOHLMAYER AT 1-800-331-4920 EXT 230 SHE IS WITH GENERAL ACCIDENT. PLEASE LOOK INTO THIS MATTER IS GET BACK WITH ME. I JUST THANK GOD THAT MY CHILDREN WAS NOT IN THE CAR. THANK YOU AND GOD BLESS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#717266January 12, 2000
STRUCTURE:FRAME AND MEMBERS
A SUDDEN FAILURE FROM THE FRACTURE OF THE METAL HOLDING THE PART OF THE K-FRAME WHICH HOLDS THE LOWER LEFT FRONT SUSPENSION MEMBER, STEERING CONTROL BECAME SUDDENLY VERRY SLOPPY, NEARLY RESULTING IN A COLLISION WITH ADJOINING TRAFFIC. I BELIEVE THIS IS THE SECOND FALURE OF THIS MEMBER ON THIS VEHICLE. THE DEALER WANTED TO SELL ME PARTS AND LABOR BUT WAS OTHERWISE NOT INTERESTED. IT SEEMED WHEN I WAS INQUIRING ABOUT PARTS AVAILABILITY THAT THIS MAY NOT BE AN UNCOMMON FAILURE TO OCCURR ON THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717211January 11, 2000
STRUCTURE:BODY:BUMPERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550253January 4, 2000
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
VEHICLE SERVICED SEVERAL TIMES DUE TO ENGINE LIGHT ILLUMINATING, REPLACEMENT OF THE OIL AND IGNITION CABLE THAT HAD SHORTED OUT DID NOT RECTIFY PROBLEMS WITH THE INTERMITTENT ENGINE LIGHT COMING ON. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550231December 30, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER HAS OWNED TWO 1995 JETTA MODELS THAT HAVE EXPERIENCED DOOR LOCK FAILURES, THE LOCK ASSEMBLY HAS COMPLETELY COME OUT OF THE DOOR HANDLE, RESULTING IN DOOR OPENING WHILE DRIVING 65 MPH ON ONE OCCASION. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784379December 30, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:DOOR
PRIOR TO RECALL (98V-160) THE FRONT HOOD CAME OFF AND SMASHED IN THE FRONT WINDOW WHILE DRIVING, RESULTING IN OBSTRUCTING THE DRIVER'S VIEW. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854425December 27, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD ASSEMBLY WAS UNDER RECALL AND REPLACED, BUT NOT FIXED, STILL CANTOPEN HOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854204December 21, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS ARE STUCK IN THE LOCKED POSITION DUE TO THE LOCK CYLINDER FALLING OUT OF THEIR WELDED POSITION INTO THE DOOR. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854111December 17, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE AIMED INCORRECTLY. THIS CAUSES POOR VISIBILITY FOR NIGHT TIME OPERATION. DRIVER CANNOT SEE FAR ENOUGH AHEAD TO DRIVE PROPERLY. FIRST IT WAS ONLY ONE LIGHT, NOW SINCE DEALER HAS REPAIRED, PROBLEM OCCURRED WITH OTHER HEADLIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853389December 16, 1999
SEAT BELTS
WHEN VEHICLE WAS INVOLVED IN A REAR END CRASH, THE SEAT BELT ON THE DRIVER'S SIDE DID NOT RESTRAIN THE DRIVER, CAUSING INJURIES TO THE DRIVER'S NECK/SHOULDER AND BACK. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK *YC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#854077December 15, 1999
FUEL SYSTEM, OTHER
GAS GAUGE FAILED TO REGISTER CORRECT AMOUNT OF FUEL. TAKEN VEHICLE TO DEALER & INFORMED BY MECHANIC A NEW INSTRUMENT PANEL NEEDED TO BE ORDERED. MECHANIC ORDERED PART & CONTACTED OWNER. AFTER ARRIVING, PARTS WERE NOT AVAILABLE FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549901December 9, 1999
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
VALVE COVER GASKET FAILED RESULTING IN LEAKAGE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853836December 8, 1999
VISIBILITY:GLASS, SIDE/REAR
WHILE VEHICLE WAS PARKED WITHOUT THE IGNITION RUNNING REAR WINDOW EXPLODED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853819December 7, 1999
STRUCTURE:FRAME AND MEMBERS
VEHICLE WAS INVOLVED IN A COLLISION AND THE PART ON THE LEFT SIDE RAIL THAT WAS NEEDED THE MANUFACTURER DID NOT MANUFACTURE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#715652December 5, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FREEZING DOOR LOCKS, BROKEN WINDOW REGULATORS, INABILITY TO USE AFTERMARKET DISC BRAKE PADS AND OTHER ITEMS ARE ACKNOWLEDGED BY VW IN "TECHNICAL BULLETINS" BUT CUSTOMER MUST PAY FOR THEIR ERRORS. I AM HAPPY TO PROVIDE ADDITIONAL INFO. ABOUT THIS IF CONTACTED. CUSTOMER SHOULD NOT HAVE TO PAY FOR MANUFACTURER ERRORS (ACKNOWLEDGED BY MANUFACTURER.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715657December 5, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#853669December 3, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 55MPH VEHICLE SUDDENLY AND UNEXPECTEDLY STALLED AND DIED WITHOUT WARNING DUE TO BROKEN BOLT. DEALER WILL INSPECT AND REPAIR THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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