Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#550946February 15, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REGULATOR FAILED CAUSING PASSENGER SIDE WINDOW TO BE AJAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856914February 15, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK CYLINDER IS FAULTY, CAUSING DRIVER'S SIDE DOOR TO STICK AND NOT OPEN. DRIVER HAS TO ENTER CAR FROM PASSENGER'S SIDE. DEALER HAS SEEN VEHICLE, AND REPAIRED DOOR LOCK CYLINDER 4 TIMES, AND STILL NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718639February 12, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL FILLER NECK OBSTRUCTED WITH NOZZLE FLAP RETAINER. REPLACEMENT ASSEMBLY ORDER HAD TO BE RETURNED TO MANUFACTURER DUE TO DEFECT (PER INFORMATION PROVIDED BY DEALER SERVICE DEPT. REP.) *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856735February 11, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING ABOUT 20 MPH ON THE HIGHWAY VEHICLE BEGAN TO STALL. AFTER DRIVING FOR ANOTHER 5 MILES, VEHICLE DIED COMPLETELY AND WOULD NOT RESTART. DEALER WAS AWARE OF THE PROBLEM. FUEL FILTER WAS CHANGED, AND CONDTIONER ADDED TO THE FUEL. ALSO, THE VEHICLE HAD TO BE TOWED. THE TEMPERATURE WAS SIX DEGREES WHEN THE PROBLEM HAPPENED. THE VEHICLE HAD TO BE TOWED IN ORDER TO THAW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718598February 11, 2000
SEAT BELTS:FRONT
THE SEAT BELTS DO NOT HAVE WAIST BELTS; SHOULDER BELTS ONLY, WHICH I UNDERSTAND MAY BE AGAINST REGULATIONS. THE MANAUFACTURER DISAGREES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856688February 10, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS EXCESSIVE ENGINE OIL CONSUMPTION AND LOSS OF COOLING AT THE SAME RATE, WHICH COULD CAUSE ENGINE FAILURE/FIRE AND AIR POLLUTION. OWNER HAS CONTACTED DEALERSHIP TWO TIMES ABOUT THE PROBLEM. ALSO, GEAR SELECTION AND ENGAGEMENT OF THE TRANSMISSION ARE SLOW TO RESPOND TO INPUT. DEALER SAYS THAT THESE PROBLEMS ARE NORMAL. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856724February 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, AIR BAGS:FRONTAL
LEFT FRONT BRAKES GRABBED. OTHER THREE FAILED TO WORK. TOOK VEHICLE TO DEALER AT LEAST 7 TIMES. EACH TIME BRAKES WERE REPLACED/REPAIRED. ALSO, AIR BAGS FAILED TO DEPLOY AFTER HITTING A DEER ON LEFT FRONT SIDE OF VEHICLE. FRONT GRILL WAS CRUSHED. INSURANCE COMPANY INDICATED VEHICLE WAS REPAIRABLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856602February 9, 2000
POWER TRAIN, FUEL SYSTEM, OTHER
WHILE TRAVELING NOTICED SPEEDOMETER, ODOMETER AND GAS INDICATOR WERE GIVING WRONG READINGS . DLR WAS CONTACTED, CAN'T DUPLICATE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718503February 9, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING DOWN A HILL HEADLAMPS DO NOT ILLUMINATE FAR ENOUGH AHEAD TO SEE A PERSON IN THE ROAD. THERE IS A DISTINCT LINE AT EYE LEVEL AND ABOVE THAT IS NOT ILLUMINATED, MAKING IT IMPOSSIBLE TO SEE UP THE OTHER SIDE OF THE HILL. THIS SEEMS TO BE A DESIGN FLAW AND WAS NOT NOTICED UNTIL AFTER I BOUGHT THE CAR SINCE I DID NOT HAVE THE OPPURTUNITY TO TEST DRIVE THE CAR AFTER DARK. I HAVE CONTACTED CONSUMER RELATIONS SEVERAL TIMES, AND WAS TOLD THE CAR MEETS SAFETY STANDARDS. I FEEL THIS PROBLEM HOLDS THE DISTINCT POSSIBLITY OF CAUSING AN ACCIDENT IN THE FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856367February 7, 2000
SEATS
BOTH BUCKET SEATS HAVE NO CUSHION. CONSUMER IS SITTING ON THE FRAME IN BOTH FRONT SEATS. DEALER SAID THEY REALIZED THE PROBLEM, AND THEY WERE WILLING TO PAY 25 % AS LONG AS CONSUMER PAID 75% FOR REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550717February 4, 2000
TIRES
ORIGINAL GOODYEAR EAGLE TIRES, REAR LEFT AND REAR RIGHT TIRES BLEW OFF WHILE ON THE ROAD. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718323February 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING NORTH ON THE NEW JERSEY TURNPIKE THE VEHICLE, WITHOUT PRIOR WARNING, SUDDENLY STALLED IN THE CENTER OF THREE LANES AND WOULD NOT RESTART. I WAS NOT ABLE TO MOVE THE CAR FROM THE CENTER LANE. SHORTLY AFTER I GOT OUT OF THE VEHICLE A TRACTOR TRAILER STRUCK THE REAR OF MY VEHICLE TOTALLY DESTROYING THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856177February 3, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DRIVER WENT TO PASS VEHICLE WHEN PEDAL GOT STUCK , VEHICLE ACCELERATED UP TO SPEEDS OF 80 MPH. BRAKES WOULD NOT OVERRIDE IT, AND WAS NOT ABLE TO CHANGE GEAR. SUDDENDLY ACCELERATOR PEDAL RESUMED POSITION AND VEHICLE ACTED AS NORMAL. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550712February 3, 2000
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL, STRUCTURE:BODY, TIRES
ALARM LED IS NOT FLASHING ON DRIVER'S DOOR. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856086February 2, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WAS TRAVELING ABOUT 30-35 MPH WHEN CONSUMER'S VEHICLE HIT ANOTHER AUTOMOBILE HEAD-ON, AND AIR BAGS DID NOT DEPLOY. IMPACT ALSO CAUSED SEAT BELTS NOT TO RETRACT. *AK CONSUMER WAS SLIGHTLY INJURIED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#856098February 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD TO REPLACE BRAKES EVERY 25 MILES. FRONT DISC ROTORS WORE OUT. WHEN CONSUMER APPLIED BRAKES CAR SHOOK TERRIBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550629February 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
POSSIBLE TREANSMISSION FAILURE HAS RESULTED IN THE VEHICLE GOING INTO A MODE WHERE IT REMAINS IN 3RD GEAR AND WILL NOT GO INTO OVER-DRIVE. THE RPM'S ALSO BECOME SPORADIC. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855938February 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHEN TRYING TO PUT AUTOMOBILE IN REVERSE IT POPS OUT OF GEAR AND ROLLS BACKWARDS, DEPENDING ON THE ANGLE IT IS IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718079January 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING ON INTERSTATE 91 ON THE EVENING OF JANUARY 21ST WHEN THE CAR BEGAN TO SLOW DOWN EVEN THOUGH I WAS PRESSING ON THE GAS PEDAL. I WAS ABLE TO GET IT OFF THE EXIT AND THINKING THAT I MAY NOT HAVE HAD ENOUGH DIESEL ADDITIVE, I NURSED IT TO A TRUCK STOP AT THE BASE OF THE EXIT AND ADDED ENOUGH ADDITIVE FOR 75 GAL. AFTER 3 MINUTES THE CAR DIED AND NEEDED TO BE TOWED. IT WAS TOWED TO A VW DEALER AND THEY CONTACTED VW. THE VW REP SAID THAT THERE WAS A SERVICE BULLETIN OUT AND DIRECTED THE DEALER TO DRILL OUT THE CHECK VALVE ON THE FUEL SENDING UNIT. I PICKED THE CAR UP ON WEDNESDAY THE 19TH AND DROVE IT WEDNESDAY AND THURSDAY. ON FRIDAY, I HAD DRIVEN FOR ABOUT 1/2 HOUR ON INTERSTATE 91 AND THE CAR DID THE SAME THING. I COASTED TO THE BREAKDOWN LANE AND THE CAR STALLED. ONCE AGAIN IT COULD NOT BE RESTARTED. IT WAS TOWED TO GENE LANGAN VW IN GLASTONBURY. THIS IS A VERY DANGEROUS DEFECT THAT COULD RESULT IN AN ACCIDENT IF THE DRIVER CANNOT SAFELY NEGOTIATE THE VEHICLE OFF OF THE HIGHWAY. WHEN I SPOKE WITH VW ROADSIDE ASSISTANCE ON THE EVENING OF JANUARY 21ST, THEY SAID THAT THEY WERE GETTING HUNDREDS OF CALLS ABOUT THE 1999 DIESELS JUST DYING AFTER PROLONGED PERIODS OF DRIVING. APPARENTLY THIS PROBLEM IS MORE WIDESPREAD THAN JUST MY VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATING THIS PROBLEM WITH THE 1999 JETTA DIESELS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855607January 27, 2000
ELECTRICAL SYSTEM:HORN
HORN DOESN'T WORK AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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